Do not use ADT. They dontlet you cancel a contract or service unless you send a letter with an addresssthat is hard to get from their customer service number if they answer the phone. I had to get it sent registered, requiring a signature. If you tell them you want to cancel a service after the contract has expired, they offer you an unbelievable rate but it never is charged to the amount that is promised. They up the price of the service agreement. You have to talk to an account manager to cancel a service but they never answer the phone. I am going to pursue whatever I can to make them as miserable as they have made me.

Sam did a great job and we are very happy so far with our new ADT system. The only thing I would like is to get a users manual for the ADT arming panel. Can I download it online or could you mail me one? Very Happy With ADT..

I was ver please with ADT when I called and spoke to someone about having a Security System installed . Set up appointment and installer came out when it was convenient for me. When installer came out he was very respectful, professional and explained everything to me. Even every person I talked to on the phone anytime I called and had questions I always talked to very helpful and polite people.

Great service from Ryan very professional and got it up and running in no time thanks Ryan for your help

Zero stars. Debbie agreed to charge me $832 to cancel and charged me $1800. No one answers the phone, you can’t reach a local branch. Awful service.

Yes,the technicians were on time and spent a long time looking at my home and explaining the best possible solution to what I thought was my problem, but it was unfortunate that I could not afford the plan that he originally suggested. So the next plan that that he went over with me is definitely sufficient for us and I feel safe, it is definitely worth it to me! I can go out and not worry about my home and most of all going to bed at night, I dont have to be afraid any more because I am home alone most of the time, so when I go to bed I have the little key pad on my night stand so I can hit the panic button if there is a problem! The only thing that I may purchase is a camera for outside, there is so much going on in my town, they break into cars also, I dont have an alarm on my car, which is not my problem I just want my property to light up and catch anyone trespassing because there is a lot of that going on! But I am very happy with my purchase! Thank you for my safety!

Don’t waste your money all they sell is junk. Their not even ADT they sell it to ADT in 90 days.