Very good customer service, had a issue with shipping but was resolved quickly and efficiently, the store owner Pete reached out to me and helped me instantly. Great and straight forward dude, would recommend buying off them you won’t be disappointed, with there services!

Awesome staff, good selection of cigarsCant wait until they start selling pipe tobacco.

First Class, Top Notch service. I am so appreciative of Pete, and the patrons. They all made me feel at home. My number 1 destination in Greenville.....see you soonAlvin

This review is strictly about the website not about the actual store even though the store was no big help. I order a box of its a girl cigars off of the website paid for overnight shipping. The order never showed and has yet to be shipped. When you call the number that is available from the website they tell you that the website is different then the store so when ether or my cigars show up or someone lets me know something about my order ill change my review but as of yet a 1 star rating is what i am getting away from this company atm

Lady was very nice and accommodating

I always enjoy driving 30 minutes to a great establishment. The drive wherever you are coming from is a Experience you will never forget. The cigars he carries are high end cigar Aficionado and he a look ways brings a new cigar to the lounge that fits your pilot. The staff including himself will treat you like family and you are giving first class treatment from the time you walk in the door until you leave. It is customary when you walk into the lounge to introduce yourself because are considered family and your experience is one that will bring you back.. I love everything about the experience. I consider him and his wife my family.

Amazing customer service! Absolutely love the owners and manger because they really make the experience one to remember!

Great lounge. Very friendly.

Man where do I start is the question I’ve been asking myself for two days to be exact. A friend and I came to this amazing place it was totally unplanned however it felt as if we were meant to be there. As soon as we entered the building we were greeted with a warm smile and amazing energy. It was almost closing time and we were getting ready to leave and the owner walked in. I knew he was the owner not because he told us so but because he walked with confidence I decided to bless this business and when I did that Mr. Peter took my friend and I on a tour of the place and man it was out of sight. The cigar experience isn’t just any place it’s really an experience I will NEVER FORGET! We ended our night in prayer I CANT WAIT TO GO BACK. To have met Peter has been a blessing. He’s such a humble, passionate, genuine, REAL being. I’m almost certain the cigar experience is going to blow up BIG! Thank you so much for the life you poured into my friend and I you are appreciated!

This is by far one of the best cigar shops I’ve ever patronized. The owner is knowledgeable and extremely cordial and his shop has a wide selection of the best cigars. If you are ever in the area and appreciate a good cigar and great service I highly recommend this establishment.

If i could give this place higher then a 5 star I would super nice gentleman helped me out an steered me in the right direction didnt apply any pressure for sales very good looking shop as well very clean loved my experience

Most innovative Cigar Bar & Lounge In The City. Great selection of cigars which Pete/Wife & his staff goes above & beyond to provide knowledgeable & excellent customer service. Relaxed & friendly atmosphere with grown and sexy crown. I enjoyed the EXPERIENCE of the Fine Cigars as well as the respectful gentlemen, wine tasting & fine decor. They also offer an opportunity to advertise your business at a very low price if desired. I highly recommend you take time out to indulge in The Cigar Experience. You wont be disappointed.

I am very new and do not know a lot about the different Cigars and accessories that are available. Pete and Staff took the time to educate me and explain my options. They made me feel at home and answered all of my questions. It is nice to have someone in the community that provides excellent customer service.

Great conversation and informative and they are very knowledgeable about their products (Cigars).

Overall a great place. A little pricey but well worth it in my opinionThe people were friendly and welcoming and the owner really seemed to care.10/10 I hope to be back as much as I can

Absolutely one of a kind. There is no better cigar experience than you will find here in the Upstate with the atmosphere and customer service and knowledge of the cigars. If you have not visited this cigar lounge please make it your priority to reward yourself with what you have so much longed for, and If you don’t know what that is it’s because you have not experienced a cigar until you come to the Cigar Experience. See you soon.

Amazing service.. Incredible decor. Owner is outstanding! Absolutely love it! A must in Greenville!

I am very new to the cigar world, I explained to Pete that i was new and the patience he took showing me what was best for me as a newbie was nothing short of amazing. I had to go back and tell my friends and we are planning a trip there as a group. I recommend this place to everyone i talk to now.

Literally just left the store (first time visitor) and I am very impressed! Very clean and the gentleman I spoke with was Pete Lee, the owner which was very knowledgeable and helped a ton. Will be back!

I recently acquired my first humidor, and being new to the world of cigars I knew I needed help. I stopped in at The Cigar Experience where I gained a lot of useful information. Pete has excellent customer service and a wonderful shop. I will definitely recommend this store to all who have a question regarding cigars, or are looking for a nice place to relax and have a smoke.

Great selection on well humidified cigars. And the atmosphere is welcoming and very grown up.

First time in. Polite, professional and extremely knowledgeable. Pete is awesome. Great place. Great selection. Will be back very soon.

Excellent atmosphere & warm hospitality by the staff. These are the 2 reasons why I frequent this establishment.

Wonderful experience every time I walk in the door. The owner and staff are always knowledgeable and ready to help with any questions or suggestions. Stop in one time and you are guaranteed to return again.

Absolutely great time. I was able to meet the owner who was very humble and welcoming. The atmosphere was great. I enjoyed a great AJ Fernandez Maduro Cigar. I highly recommend them for your Cigar needs. I definitely will be going back .

Some of the nicest folks I have talked to at a cigar shop. Great place to stop with a few hours to kill before the airport.

Great staff and very accommodating. Very knowledgeable about their product and helpful for an entry level guy such as myself at finding some good options!

I would recommend the Cigar Experience to anyone. The owners are very knowledgeable about the cigars they bring in and very helpful in picking them out. Its my go-to place now.

Great little tucked away spot, friendly staff, nice selection!

Friendly owner and staff.Decent selection. Good place to relax and enjoy an evening with your favorite cigar.

Great place. Has a good selection and fair prices. You can tell Asad loves what he does. I try to get there every week.

Great selection and atmosphere! Pete goes above and beyond to make sure his customers are satisfied. Highly recommend you to stop in for a smoke!

I cannot describe how extremely helpful Kaitlyn was in helping me select cigars! The selection is incredible and Kaitlyn was great in steering me to the appropriate cigars. Cannot wait to shop there again and select items.

Thanx so much for your help Georgianna💛, you had such a warm, vibrant personality and very patient. You are so awsome, I hope to see you again soon!✨😊✨

Awesome place with extremely personable and knowledgeable staff. Pete was very helpful and receptive to the many questions I had. Absolutely recommended.

Been here several times, wont go anywhere else for cigars, fair prices, very knowledgeable and friendly. Pete is about the nicest man you will ever meet, this is what customer service is about. Brooks.

Nice place .

Asad runs a nice, local cigar shop. He always has a great selection in stock and is very helpful. They also have some great tastings.

The way cigar stores should be. A true “Cigar Experience”. Friendly, knowledgeable and priced right. Thanks Yvonne.

Ive been going there for some time. Top drawer cigars at affordable prices. Big screen TV lounge with comfortable seating. Man Cave Central.

Very friendly staff and helpful. Great selection as well. The lounge looks great! check it out

Great staff! Great service! Nice atmosphere! Good selection.

Very nice and relaxing location! Pete the owner is very professional, friendly & negotiable of his cigars! I will be back soon.

The Cigar Experience is one of the most innovative smoking lounge in Greenville! It has outstanding service and business hospitality! The owner has great cigar knowledge to share with Aficionados and the Novist! I promise you want be disappointed at the Experience! You have try the 708 Cigars the best blend of the Leaf you will smoke! Shout out to my main man Mr. Pete!

Awesome place to hang out and smoke a great stick. Great selection and great atmosphere.

Not just great cigars but wonderful people . The people who run the show and visit the experience

Pete was super friendly, took time to inform me about the vast selection of cigars. Amazing service, professional and kind!

Great place and people, not only the staff but patrons

I am new to the cigar world, also from out of state! when I walked in I explained to the lady helping me I have no clue what to buy and she explained everything exceptionally well! 👍

Wide selection and a wonderful place to unwind. will definitely be back more often.

Great new spot to mix and mingle if you are a cigar enthusiast.

The Mexican girl paid very good attention,Thank you for everything.

Great selection and the staff is really good! Good place to hang out and relax!

This place is awesome. The staff is very knowledgeable and it is a great place to relax.

Love the staff and the people at this wonderful establishment.

Best place for good cigars and great people

Great smokes and good company in a great atmosphere.

I had a very pleasant first visit, the owners were very knowledgeable

Excellent cigar shop in greenville. Free drinks with purchase of a cigar.

Decent selection of cigars and nice smoking room.

I love this place and enjoy the relaxing environment. I would recommend The Cigar Experience to any cigar connoisseur or the inexperienced individual who is interested in indulging in a new endeavor of the cigar culture.The staff (Kaitlyn)! is extremely knowledgeable about the entire cigar realm of expertise. Kaitlyn (or is it Catelyn) (Sorry!) is the quintessential cigar aficionado and her knowledge of humidors, lighters, cutters, and all of the associated tools of the trade is very impressive.Her raison detre is of course, cigars.Ask her anything and she knows all about her specialty. She will help the novice with no experience and she will be just as professional with the curious newbie as she is with the veterans.Always kind, courteous, and cheerful, I recommend you go see Caitlyn for all of your cigar experience questions and suggestions.Pete is the owner and he is also super nice, helpful, and always dignified and professional.I give the staff and the Cigar Experience a 5 Star Rating! *****Stop by and check it out.Buy a few cigars and sit and relax in the lounge, enjoy your favorite beverages, watch some football or a movie, and meet some very nice and interesting people! ...and for the record, she spells her name Kaitlyn....I think...LOL! Kudos to Catalina/Kaitlyn and Pete Lee! Keep up the great work and all you do for the customers!Chuck McCall.

A great place to sit and enjoy a cigar.

Great place to unwind and smoke great cigars

Great lounge, with a knowledgeable and friendly staff. The only thing keeping this place from getting five stars is the small selection in their humidor.

Class act. Good selection of cigars and knowledge staff

Great atmosphere friendly and very helpful employees .

They do an awesome job, prices are very competitive

My favorite place to go for good smoke

Great selection of cigars and excellent fellowship!

Top notch. Go see them.

Dont know where these other people went but maybe they should get out more small selection of premium cigars, I personally had a horrible experience.

Great selection of cigars and a great atmosphere

It was nice and I will return... soon

Nice selection of reasonably priced cigars and accessories.

Great friendly atmosphere love this place

Clean, friendly, and very relaxed.

Great atmosphere! Very professional staff.

Great place to relax with stogie

Nice atmosphere and the best customer service.

Great selection of cigars, and friendly, fun, and knowledgeable peopl

The best selection in Greenville! Pete is the man!

Very nice experience

Great Atmosphere and cigars are great

Love This Place Much Love

Good friendly environment!

Very nice people

Great place to enjoy a cigar

Awesome atmosphere.

Great environment and selection

Best in town

Great atmosphere

Great atmosphere

Outstanding service

Cool and relaxing

Always Good

Limited selection of cigars.

Visted

Love it!!!!