I needed a new car that day because my old Honda wasn’t working out for me and I needed something bigger for my growing family. Nik was amazing he was social, he was kind, he was patient and he respected my time. He helped me pick my new car and I couldn’t be happier!! Thank you Honda team!!!!!

I didn’t actually end up purchasing a car from them because they didn’t have what I was looking for due to Covid shortage, no fault of their own. Gregg was awesome one of the most knowledgeable and least pushy car sales people I’ve ever worked with. They were one of two dealerships within a five state radius I could find that weren’t price gouging on cars because of Covid. Awesome folks

My service person was Alex and he was so nice. He kept me informed, he even wash my car. This dealership is great and I would recommend it to anyone.

The whole experience was so nice, the people are nice, the place is nice,the service was good. Alex the associate that assisted me was a super nice guy, he really took good care of me and he was so kind and respectful. While I waited for my car to be serviced, I ate the best breakfast there, it really made my day, and the guy who fixed my food and brought it to me is the best, he talked to everyone around the counter and continually had a big smile on his face like he loved his job. The atmosphere there is wonderful!😍😍

The staff was wonderful and very knowledgeable. They worked diligently to help me find the right vehicle. They were quick to respond to all of my questions and concerns. I would absolutely recommend buying a vehicle from this dealership! You will not regret it!

While dropping off my car today, I witnessed a loud altercation between what seemed to be a customer and employee. Would not recommend going here because no customer deserves that kind of treatment. I definitely wont be back.

Service center, gave its customers the highest respect. Time you walked in the doors, someone was there to help. Friendly and kind service. If I had any concerns they were ready to help. Thanks for your help in making my appointment easy.

Nice people just went to look

Dylan is the reason this is five stars not four, Ive never had someone sit with me and go through what buttons on the car do what. Mathew was also very helpful in finance, and other than akward photo time, I didnt have any issues with Derek.

What an excellent experience here! Zach in Service went above and beyond for me. Derek in sales is awesome too!! I drive 30 mins for an oil change so that I can get excellent customer service.Love this dealership! Everyone is so nice and helpful! I’d give 10 stars if I could!!

I was greeted right away and the rep was polite and helpful. The waiting area was very clean. I needed additional work on my car, but the rep gave me some time to talk it over with my husband before deciding. He was not pushy at all. The wait wasn’t long at all. The car wash was complimentary, but didn’t hold up against the thick pollen/sap. I’ll still need to wash it by hand. Overall, I was very pleased with my visit.

Service advisor was very pleasant and checked his understanding by repeating back to me everything I said.

Unprofessional waste of my time.They sent me several text messages over two weeks to come look at a vehicle. I agreed to come in and made an appointment.When I arrived the guy I was supposed to “ask for” had no idea I was coming in. He was totally unprepared and did not know which vehicle I was coming to look at. After a couple of minutes he figured out which vehicle it was and it wasn’t even on the lot, but at a different location. I was told beforehand it would be ready for me to look at and test drive (kind of the whole point of an appointment, ya know?). I don’t appreciate my time being wasted, so I left.

I had terrible credit and Karl still found me the perfect car in the pay range that I needed. After a few months I started hearing sounds while accelerating, the service team worked on my car 2 times and were completely stumped. But the service team spent an extra few hrs searching the database to ensure I didnt leave with the same issue. They finally found that I needed a software update! After doing all the searching and fiddling with heat shields and transmission tests, they didnt charge me a dime for the trouble and gave me full confidence in their team! Maurice in service was very reassuring and adamant about finding the issues and Matt the service tech even rode with me until I could show him the exact issues. Ive never been one to take my car to the dealership but theyve changed my outlook with their dedication and professionalism

My husband and I had an appointment to check out a vehicle at this dealership. We had been in contact with multiple people, throughout the day. We were even contacted the day before, as well. We find a babysitter & drive 45 minutes to this dealership. My husband is then told that someone put a deposit on the vehicle, that we were going to buy. Very poor communication. We even spoke to someone on the way up there and they did not even bother to tell us that had happened. Would not recommend, unless you want to be told one thing & another happen.

Marcos Ramirez was very kind and helped us in every way to be able to get a vehicle. He also helped us to understand all of the features of this and other vehicles that we were interested in. Ask for him if you’re interested in a Honda.

Pre-Ordered an Accord Today with Eli, he was very professional and personable! Would definitely recommend!

Be very careful about getting your car serviced here, will try to put parts on that dont need to be replaced.

Absolutely love the cafe, chief is so friendly and food is excellent. Always great customer service in service department and love it when they wash my car.Thank you Kathy oshinski.

First time visit to the service department. Mr Gautier was friendly and knowledgeable. Repair was completed on time. Will definitely be back.

I never thought that I would give an excellent rating to a car dealership, but I am sincerely. I had an excellent salesman who answered all my questions and offered advice to reduce my monthly payments. His name was Greg and I would recommend him highly.

This was by far the most pleasant new car purchase Ive experienced in the 40+ years that Ive been buying cars. We agreed on a fair price on a 2022 Honda Pilot Touring AWD very quickly. I went to Edmunds.com to see what a fair price would be on the vehicle, and this dealership agreed on it. The trade-in amount for our Odyssey Elite went the same way. I told them what I expected as a trade-in (according to the quote on Edmunds.com), and they agreed right away. Amy, Caleb, and the finance person (I forgot his name) were all wonderful!We then purchased the Xzilon coating to protect the paint. The person applying it was new and didnt finish the job, so I took it back and Dillon (the Accessories expert) worked on it and made it all good. Thank you, Dillon!!!Overall, I very highly recommend this dealership for new and used car purchases. Their service department worked hard to make sure I was pleased with the final outcome. And if you ever have to wait for an oil change or any other service, their cafe (run by Jason) is outstanding!

Ask for skylen and Carlos. They are the best got in and got no sells schemes. Got what me and my ladie wanted with a workable price. The best customer service with options, plans, and courtesy. Better service than greenville 10 fold. Thank you team. I will be buying from here again.P.s They know there GMs well. Good group of people.

Salesman was very helpful no pressure. I will say that emails were not responded to for pricing and for parts inquiries. After searching dealers in 2 states I believe I got a great vehicle for a fair price with no hassles. They went the extra mile to get my business.

Everyone was very friendly and informative. The waiting areas were spotless. I currently live in Greenville and it was worth the drive to Greer. I will go back with any future needs and will recommend highly to everyone! Thanks to all the employees for doing any awesome job!

Rude treated me like i stole my own car 🤦‍♀️ because I lost my door key, everyone I came across here was rude .

Rick and Alice helped me in more ways than one getting my brand new car!! They were so sweet and very informative!! Will definitely be back and 10/10 recommend them both to anyone I see!

All the staff from the moment I walked into the door from customer service, Finance and service department were all exceptional. They went out of their way, they were knowledgeable, they were helpful, and they were truly interested in my needs. They were a blessing.

Mr.Ryan provided me with the BEST customer service. The car buying process was smooth. I’m very satisfied and plan to purchase again (SOON) !!!!

Purchased a new Honda Fit pretty much exclusively through their online system. Amy Caldwell and her assistant were very helpful and quick to respond to questions, gave me a good price and delivered to me in Brevard NC for free. Financing was easy and quick, was given options but no one was overly pushy about adding extra stuff. Very happy with my car and the Honda Care Warranty on top of the limited power train warranty seems like a good deal. Thanks!

Customer service was excellent everyone was so nice it’s always good to come here to get my car service

Love the atmosphere and love the service here. They really know how to take care of you. They treat you like family.

Great service. I do most of my work myself and dread going to the dealership. But they were fair, easy, and fast. Perfect, thanks all!

I always have an amazing experience here! A stellar group of people in a fantastic facility… Come here for an A+ experience!!

Once again, the service team does not disappoint. Special thanks to Moeris who has been the service manager on several of my visits. He always goes the extra mile, and I appreciate his efforts yesterday in resolving my car battery issue.

Great facility, friendly atmosphere, and I keep going backRuss Johnson was a delight to work with in our purchaseA new year, another new (for us) new ride

I love Dickbrookshonda!! They are awesome...every one there is so nice and makes you feel at home...this is my second car purchase and I wouldnt go anywhere else... Derek Fernanders is a great car salesman. See him for your next car purchase

Always a great experience at this car dealership. Had routine maintenance done and was in and out very efficiently. They even gave me a better price than what was quoted. Thank you!

Quick service for a fair price! Always great customer service from my service rep Stephen as well. Not the kind of shop that does lots of unnecessary upsells on your regular service visits which I appreciate.

A wonderful place... Brought my car here for a issue I dealt with for a week and tbh I didnt have to. 🤣🤣. He fixed the issue immediately and I was stunned!!! Currently enjoying their breakfast pizza and its soooooo good.. the best breakfast pizza Ive ever eaten!!!

Smooth check-in and check-out. Work was completed well before estimated time.

Had a fantastic experience. If youre looking for a car contact David Nadel.

I love my Honda Pilot. Amy, Carlos, Jason, Kaleb and Lyman were the Best.

Great service! They kept me informed. Service was fast with a comfortable waiting experience.

Great place with a friendly atmosphere. Shout out to the guy that worked with me and told me the exact problems and got it fixed in a timely manner. Shout out to the technician that did the service. And last but not least shoutout to the beautiful cashier with her help and professionalism. I am completely satisfied.

My new accord had a wheel scraping noise. Had them inspect. They found nothing. Watch them. They will try to get u to pay for this even if car is under warranty. Sneaky service rep. He was probably told by managers to try to recover the hour labor.Not cool.

I absolutely love this dealership! Special thanks to my salesman, Derek and to Dillon who helped me with all my features on my new Honda Accord. This was the best buying experience Ive ever had and reccomend everyone to let Derekhook you up!

First, I was well received and a few gentlemen, especially a young Spanish man, were ready to check my vehicle in and greeted me to take the vehicle.Second, a tall skinny black man escorted me to my vehicle when I told him I left my wallet in it. He walked me there and he walked me back to the Customer Service waiting area.Third, I was looking forward to lunch and the BLT sandwich (my last visit here I received a complementary one from the D-Brooks Honda manager, himself ). The chef did not disappoint and I noticed others were really enjoying that day’s special.I felt special the last time and this time, like I did when I had luxury vehicles and service at their locations.

I had an amazing experience buying a car here, Amy was my seller and gave me the best treatment ever now gonna take my vehicle regularly there for inspections so I hope it’s the same deal in the garage thanks

Fantastic experience. Relaxed atmosphere, no pressure. Savanna and Caleb were a dream to work with.

Great dealership love our new vehicle, everyone was helpful and professional a big thank you to Rich Lupia gave us great service.

Great place, friendly people, The best AROUND

I went in with negative equity and was still able to lower my payment. Mitch is a great salesman. It was completely pressure free, drove away in a new car in just a few hours. No complaints, excellent service, they answer any and all questions! 10/10 would recommend.

Bought a used car there yesterday, Caleb and Amy are fantastic to work with. they are very genuine professionals and dont hide things in fine print, you certainly can count on their words.they even went above beyond to find us another set wheels, cant ask more!thank you Caleb, thank you Amy.

Sharon and Janna were awesome to work with. Pricing here was much more competitive and everything was upfront without any pressure. They also dont bloat the sticker prices by adding lots of unwanted accessories to the prices. Its definitely worth the drive to Greer!

Billy in service is a good guy to deal with

Got a great deal on a Honda Pilot. Rick and Chris went above and beyond to take care of me.

Always very helpful, great customer service.

Love the service department staff!!! The Screaming Banshee does too!

I wouldnt purchase a Honda until they fixed the stereo system in them. Major problems & part is on national back order

Extremely friendly. All services including 2 minor recalls were completed satisfactorily and in a timely manner.

Got the car i wanted but cant get it titled out of state. The titling lady is nice but not very helpful. Going on 1 year now still with temp tags! I paid a dealership fee and all i got was a headache!

It was a very pleasant experience. 2 hours. Paperwork and all. I have had nightmares at another dealership. This one will not disappoint. Highly recommend.

Great service...always courteous and helpful.

The lady I spoke to on the phone by the name of Sharon was very rude. I have taken my business elsewhere. Her customer service was definitely not up to par and I would not recommend this dealership with this type of customer service.

From the first moment I was treated with respect. Thank you for everything.

Service for 4 recall repairs took 2 hours but expected longer due to the GPS download. Very courteous employee kept me updated. Coffee bar with coffee cake was a pleasant surprise.

My appointment was on time. They didn’t try to sell something I didn’t need. Yet, gave me the recommendations and even checked how I can get the best price. I always trust this place to care for my Honda!

Rick and his staff at the Lyman on Wade Hampton are top notch and I couldn’t have had a better experience. Definitely recommend seeing them for your car buying experience.

Great customer service. From the time I pulled into the Service Department to the time I checked out and drove off. Courteous, efficient, friendly, And the waiting area was very comfortable. In and out in no time.

You know I went in thinking Im gonna haggle and try to negotiate the price down the most I can and I didnt even have to they straight up gave me the best price possible and helped me walk out with my new HRV same day.

Service has been top notch!

Excellent customer service, experience and products

Brooke is an exceptional person! She emailed and texted me details of the 2020 Honda HR-V EX that I wanted. She must have been annoyed by all the question but through the headaches and heartaches, we were able to get the car I wanted at a low APR.

Quick service relaxing atmosphere

Great personalized service. Easy HondaLink app scheduling, simple drive-up check in with Maurice. Takes about as long as expected for full service inspection, oil and filter change with tire rotation. Excellent explanation and review of services by Coleman. And while I was waiting, Jason fixed me one of the best omelets Ive ever eaten for < $5. All the while there was plenty of private area and table space to complete some of my morning business connected with wifi to my phone.I’ve bought 2 Honda Pilots here. They do everything just right.

Not being a guy who ever takes a vehicle to a dealer for service (I owned my own vehicle service business) I was pleasantly surprised on how professional and courteous the folks at Dick Brooks Honda were. They promptly took care of my 2003 Honda airbag recall, offered a free car wash, were 100% professional and excellent customer service. Ill probably have them doing my service on my 2019 Honda.

They did an excellent job with quickly providing some required maintenance for my vehicle at a very affordable price. Thanks for the your service today!

Great experience. Brook handled my sale and Matt handled my financial paperwork and the entire process was smooth and enjoyable.

Excellent dealership. They worked hard to move the sale procedure along, very pleasant, professional. Amy our sales person was knowledgeable, accommodating and precise. After 45 years of buying cars it was the best experience I have ever had.

Theyre great

Everyone I interacted with was friendly and easy going. Never felt pressured or pushed in any direction. Vehicle didnt come with $1000+ In add ons I didnt want. Every option was explained to me politely and not shoved down my throat. Thanks yall!

Was able to schedule online and they were ready and waiting for me... customer service was excellent they were friendly and very responsive waiting rooms were clean pleasant and provided refreshments..it was handled like a luxury hotel expectations I definitely recommend.Doreen Nation

Great place to get the oil changed in your vehicjle

Staff is friendly and very helpful. Service great like always. Go there since 8 years and never had any issues.

Great service Moeris is who I recommend as service advisor when go in ask for him he is best

Brooke is the absolute best! Thank you so much for making this process so smooth and easy. Best customer service I’ve had in my 79 years!!

Very nice people. They encourage warranties but are not overly pushy.

Carlos was great an the service was excellent 😊.

Quick service, friendly staff, fair pricing on service for vehicles. Awesome wait area while you are having your vehicle serviced.

For a company that comes highly recommended have the most rude staff. I’ve never experienced anything like this before, in this area. Priscilla has the worst customer service ever!! I would NOT recommend her nor this company.

Excellent Service

Very clean facilities. Knowledgeable and friendly personnel. Service attendant explained the 20k maintenance service as well as the costs involved. There were no surprises. Sales person (Chris Dewitt) stopped by to see how things were going. Im a confident Honda Automobile owner.

I WAS EARLY BUT THEY TOOK ME ANYWAY. 40 MINUTES LATER ALL DONE TO SATISFACTION, AT AGREED PRICE. 5 STARS !

I have bought 3 Honda Fits at Duck Brooks Honda through the years. I’m pleased with the service and sales department.

Excellent Service, recommend if youre in the area and need to take your car to their service center. Will definitely bring my car here if I ever need anything else as well!

Fast and efficient service, right on the mark with how long it would take, Rep reviewed all the was done after. Great Job

All employees very professional and knowledgeable. All employees taking COVID precautions. Very clean waiting area. I am confident in honest information re: my vehicle.

Great people, great deal, amazing car ❣

People at dealer very friendly. great experience with salesman Rich