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Dolphin Mini Mart
BLDG 1005, Gungywamp Rd, Groton, CT 06340, United States
Appearance
Dolphin Mini Mart

Comments
Sa
Review №1

I love coming here but some of the employees out on the floor need to work on their customer service skills. I had to come in with my four kids. 2 of them unable to walk. Making sure your kids stay with you and make it into the store is a lot and I just wanted to get in and out. I didnt realize my oldest only had socks on. I appreciate having it mentioned that my child forgot her shoes but I dont appreciate being talked down to and get a whole condescending lecture being embarrassed because he was so loud and there were people everywhere. I clearly said Im sorry I didnt realize until now. It could have been handled a lot better and The gentleman at the register was great and kindly reminded me, I told him why and he understood and I really appreciate it.

Ke
Review №2

Some employees might need costumer service skills . A whole lecture in a condescending way right in the middle of the store while returning an item . Unfortunately my fiancé who rented the item was on duty and I was unaware about certain things pertaining to the item while drop off and thats fine . Part of a good costumer service is to handle issues in a respectful manner specially when the costumer is being polite to you and has no clue and is kindly letting you know.

Mi
Review №3

I have shopped at the mini mart for 33 years. Great folks who deal with a lot and make our lives better.

Li
Review №4

Good 👍

T
Review №5

If you arent in the military, get someone who is to buy you alcohol here on Sundays completely sales tax free. Went here with my brother when I lived there. Love this store.

C.
Review №6

The staff here is always friendly, but it is limited in what it has to offer. This is to be expected.

st
Review №7

Ive been here countless times before. Went there this morning 11/3/17 And was refused service because I didnt have a military ID. As if said Ive been here before and was told I only needed it to buy alcohol or tobacco products. Was an older heavy set Caucasian lady short hair and glasses that lied to me.

Ka
Review №8

Convenient for small items.

Information
3 Photos
8 Comments
4.6 Rating
  • Address:BLDG 1005, Gungywamp Rd, Groton, CT 06340, United States
  • Phone:+1 860-446-8593
Categories
  • Convenience store
Working hours
  • Monday:8AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–5PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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