Shop representatives were very kind and courteous. I was seen within moments of arriving for my appointment. Charges were explained to me prior to work being done on my vehicle. The oil change was done quickly. Recommendations were made regarding future service within the next 5,000 miles and I was given a price quote. Great experience, and I will certainly return there again and recommend their services.
I came in at the recommendation of some family, and this place was hands down one of the best customer service experiences I’ve had, ever. Friendly and informative, they explained in detail what needed to be done on my vehicle (which was quite extensive). They took me around the car and explained the parts necessary, what caused damage, how it normally wears and what was happening with me car specifically. They helped me to both understand and afford what needed to be done on my car with kindness and respect, and genuinely seemed to care about my well-being and not just making money. Even just sitting and waiting for the work to be done was a pleasant experience with friendly, down to earth, people who seem to want to make connections and not just money.
Fast service. Great job. Nice people
Happy with the service, except for the online reservations showing appointments that didn’t actually exist.
Excellent customer service, had me in and out quickly. Highly recommend!
Monroe does great work and the guys are personable. Been coming here for three years of oil changes and other car maintenance.
Caught a flat tire 10min away from here and we aren’t even from CT, we are from NYC and I couldn’t be any more satisfied with the service I received from Monro. The guys here are extremely helpful, changed my tire in less than 20min and on my way I went. The waiting area is very well kept. Cleanest bathroom I’ve seen coming from a tire shop. Highly recommend this shop if your around the area or happen to catch a flat near by. Thank you so much guys!!! 😁
Best customer service I’ve ever experienced at a car place.Monro won’t try to rip you off. They won’t try to make you pay for something you don’t have to. They ALWAYS makes sure you’re 100% satisfied with their work. They will always try to find a way to get you a discount on whatever you need done, and always puts the customer first.10/10 recommend.
Couple weeks ago, I swapped wheels with another Toyota owner. We needed to have the new tires tire pressure monitor system reprogrammed. The Toyota dealership said it would cost $250 to program each car and would take 30-60 minutes. Jody Weinard, the service manager, had one of his tech help us. The tech took less about 2 minutes per car to program the new tires and did it for free for us. If you need tire related or other service that this Monro provides, definitely ask for Jody. Dont take it to A1 Toyota dealership in New Haven.
I had a great experience today with Monroe in Guilford. Dropped off my car to have breaks inspected in the late afternoon. I got a call back shortly after explaining what needed to be done and they were able to complete the job by that evening. Everyone there was friendly, knowledgeable and professional. I will definitely be going back for other services I need.
I couldn’t say enough about how Jody and John took care of me today. I was 2 hours from home when I got a flat tire. Jody immediately put me at ease and reassured me that he would take care of me and gave me advice for all of my tire concerns. John quickly gave me my new tire and explained exactly what he did and what I should expect. Raving reviews for the gentlemen at this establishment. Thanks again!!!
Excellent service as always!
This is the best location! I blew out my tire and they waited for my arrival. Best place, they were willing to stay longer than usual to help me out. Jody is a great service manager !
Go there when your car needs servicing. Theyre really good and trustworthy. Ask for the Mgr.
All the guys were super friendly, accommodating, and speedy workers! Our camper van needed a new belt and they helped make it so we could get home at a very fair price! Cheaper than the tow, thanks guys! 10/10 would recommend
Very friendly, knowing that money was tight they helped me out a lot! I had to replace my entire exhaust & they definitely gave a more than fair price. Thank you guys! Pat is phenomenal. Happy with this place and will be coming back! (Hopefully not soon though lol)
When my friends tire exploded on the side of interstate leaving Hammonnasset Beach I used my Triple A towing service to bring their BMW 3 series to this Monro. Jody and his crew of hardworking gentlemen delivered the most outstanding customer service Ive ever experienced in my 25 years on this Earth. Being in sales myself I understand what great customer service is and Jody not only met every expectation but exceeded them all. 10/10 I am extremely grateful to Jody and the fine gentlemen of Monro in Guilford. Thank You!
Monro in Guilfford is top notch. The customer service is impeccable. Jody and Pat are amazing and the mechanics are best around. They found the source of our tire issue after several attempts, fixed it right away without hesitation and made sure my wife and kids were safe in our vehicle. Can’t recommend enough.
Great auto center. Had to get my muffler replaced. They ordered the part and got it delivered from another store and had it installed with two hours. Friendly, helpful and fantastic service.
Sunday morning, was driving pass branford carrying hubcaps, looking for help. I decided to try ask for help at this store, what a pleasant surprise! they put all the hubcaps for free, they said its just hubcaps help, THANK YOU so much manager and mechanic, sorry I forgot to ask your name, since i was left speechless. This is one of few places that treat people and customers right. I highly recommend this place.
While I was waiting satisfied, happy, repeat customers were coming in and out. It says everything to see people who have used the service repeatedly. Monroe of Guilford gets 5 stars. I’m really impressed by how professional in all aspects they are here: the customer service, the quality of the work, the timeliness etc. Everything was perfect. My muffler needed to be replaced and they discussed every aspect of the job with me.
Thanks for your help with the new tires on my Ridgeline. I shopped around and ultimately decided to give Pat and Jodi my business. They are good people and saved me money by not having to spend on additional services I did not need. Used to use this shop for a bunch of work over the years then stopped for a while before Pat took over. Glad to have them customer centric again and will support them again in the future.
Came to this location after getting a flat tire before a long trip home the manager, Jody Weinand could not have been more honest and accommodating. He kept us updated and had the service complete in less than a half hour. Thank you again for the excellent service, would recommend this place to anyone.
Last week, on my way back home (Rhode Island), I had a flat in Connecticut. Someone pointed me to Monroe, and I am glad they did. First of all, I love that the place didnt have a super-loud TV on when I walked in. It was quiet (just a radio) and there were magazines to read. I was greeted by Eric, who was nice enough to acknowledge me right away and tell me that he would be with me as soon as he finished with his current customer. At first, I did not think my car would even be looked at for an hour; however, Eric told his team that I was trying to get back to RI, and they took my car in right away! Thank you, Eric, very kind of you! All I was looking for was a patch, and Eric said that they would do that, but he also let me know that our tires were barely within the legal limit for tread. I called home and confirmed this--our tires were on their way out, so I had all four replaced! Much to my surprise, the price was a lot better than if I had waited to replace them in Rhode Island. So I went in thinking that I would be there for hours, but total time was only about an hour. My experience here was really pleasant. To say I was treated well is an understatement. I felt like Eric and the Staff there went above and beyond. Many thanks to all of you!
Just bought a new used car and needed new tires for my 2015 Q40. Mike and his staff had exactly what I needed. We all know how it works it happens in three.. I have been having issues with my Hyundai from day one. Always pulling. New tires alignment after alignment. They did a full suspension and tire balance. The car runs great!! Now you are all thinking what a total up sale!! Not even close, I could find a complete suspension built without having to put down a small mortgage. Every place on line wants your build out the springs towers everything. Mike want above and beyond and get everything done for half the cost of anyone else. I have been back now for oil change on both cars and have sent my family as well. Best place in town
Our camper van broke down on a Saturday afternoon in June while we were traveling home to Massachusetts. Monro was able to find a fast inexpensive solution to get us home. Thanks!
Both Eric the manager and Jody the service manager went above and beyond in more ways than one. They squeezed me in for an oil change and they helped me actually understand what was going on with my car and not just slap a bill in my face. As someone who moved to guilford from out of town in the last couple months I felt welcome and confident to be able to take my car back for more work in the future when needed. Definitely highly recommend this location! You will no doubt be taken care of if you come here.
All star crew at this location, if you are asking yourself if they can help you the answer is yes! Not only did they fix my girlfriend’s jetta, they did it for an AMAZING price!! I would give them 10 stars if i could.
The details of the work I needed to have done on my car were explicitly explained to me in terms I understand along with reasons for the necessity, indeed the urgency, of getting the work done soon so as to avoid further difficulties with my car. I found it very easy to carry on a friendly as well as informative conversation with both of the gentlemen who assisted me at the desk. I was easily able to make an appointment in the near future for the needed work and the overall cost was clearly stated in writing ahead of time. When I showed up for the appointment, work was begun on time and was finished in a little less than the predicted length of time that had been estimated might be necessary to complete the work. The final charge was precisely as predicted and I have been have happy with the results since the appointment. I will definitely return to this automobile care center again in the future.
Excellent service. Great guys Ill be going back.
What a pleasant experience. I was in a crunch to get tires on my wifes BMW before she had an early morning drive to the airport after an ice storm. Eric, the manager, took my call and was so helpful and had everything ready for me later that afternoon. My wife thinks Im a hero, but Eric and his crew did the great job. The savings were an added bonus. I highly recommend this place.
As I told Eric (the general manager), I would recommend this place over and over! I now will tell all of you reading this. If you need anything fixed, this is the place to come. Honest, decent and fair. There is no BS here. No scams, just honest hard working mechanics that will do the repair job and do it right. This is the only place I will recommend to my friends and family. I urge you all to come in and give them a try. You will not be disappointed!
Excellent customer service. I have been here a few times with the need for something to be done quickly (and at a good price). They have not failed to deliver.Oil changes, new tires, check engine light, needed a new car window switch - yes they do it all, with a big smile, quickly and cost effectively.Thank you!!
I highly recommend this location to have your car serviced. Ive had several oil changes here, and more recently had a repair done, and I couldnt be happier. The staff is pleasant and knowledgeable, and they explain in detail what theyll be doing. I appreciate that theyll show you the issue so you can see it before its fixed. I will definitely continue having my car serviced here.
Great, professional service. Very time efficient and courteous to customers. Its very clear staff is attentive and pleasant. A great, welcoming environment to service my vehicle. Mike was a pleasure to deal with and made the costs for my vehicle repairs manageable. Most importantly, my vehicle is now running great and I am truly satisfied. I am a repeat customer for sure!
I Had my exhaust fixed here. Took two days because of supplier issue that was expressed clearly to me. Mike the manager was awesome. Very courteous and professional. Car sounds great plus the price was right. Ive been ripped off in other places but not here. This place is worth the trip. I will be going to Mike and Monro from now on for all of my car needs.
Came in for an oil change the store manager was very friendly and nice. He was very helpful I will be coming back again for any further needed services for my car. I have to say this is one if the best Monro mufflers I have been too highly recommend.
I was having a terrible terrible terrible night. I missed my train because my tire blew out while on the highway. Looking for the closes garage I had my car towed here and Eric was ready to get the job done and get me out of here as quickly as possible. He even offered me some words of encouragement “what doesn’t kill you makes you stronger” and that definitely made me feel better about all the chaos. Definitely a great guy and efficient facility
I was driving from New York to Cape Cod with my family and my check engine light came on and started to flash being far from home and not knowing where to go and st 6 o’clock at night my wife googled the closest place that we could get a hotel and near a place to fix are car the next day and we saw that Monro was still open so we called and the manager Mike asked if we could get the car off the highway safely and if we needed help we were just a exit away and when we got there mike came right out and took it right in the shop found that we needed new spark plugs mike had them and fixed our car and had us back on our way in no time we didn’t have to get a hotel room which saved us time and money even though they were closing mike was fixing our car himself while his crew was working on other cars after 7 o’clock what a great experience I wish I lived closer so I could keep coming back thanks so much for saving us
Called the store minutes before closing and spoke with the manager Pat Clini. He agreed to stay open to replace my flat tire. Everyone was so helpful and kind. I’ll be able to go to work tomorrow thanks to the guys at Monroe!!! Thank you specifically to Pat, Jody, and John for your speedy and helpful service!!!
I had a hole in my muffler but no idea how bad it was because I don’t have a lift at home. So I brought it in to Monroe on a friends recommendation and couldn’t be happier with the service. In stead of trying to sell me a brand new muffler and taking more time and money they told me they could patch it up for me at next to no expense! They also will walk you under your car and point out what is wrong and why you need to fix something. A great experience hands down
This shop is a class act! The people were super helpful and informative and very nice. They even gave me auto advice while they checked out my car! I will also be recommending them for other people too.
I received a flat tire and was towed to Monro. The staff was very accommodating and took me in even though they had only one technician there that day and were extremely busy. I greatly appreciated their service and bending over backwards to help me in my time of need. I would highly recommend!
The Manager Eric personally repaired my rear brakes and rotors on my 19yro Outback. Top quality service. Prompt. my rear brakes were grinding and I was afraid to drive on them.It was an emergency situation. Eric was able to squeeze me in Same day! The price was about average what you would expect to pay for ceramic pad,rotors, flush, and labor- almost $335 per side. I am very pleased with my experience. I will be back for more services, as I mentioned, my car is a dinosaur. I want to keep it running for another 100K miles.
I don’t usually write reviews but this location has always helped me out when I’ve stopped by for an oil change. They could easily tell me no or push me off to another day but they don’t. That’s a level of customer service I don’t often see and I really appreciate. Thank you.
Popped a tire and they were immediately able to help out. They recommend changing all 4 since they were all on their way out. They worked very fast and Eric the manager was great. Highly recommend!!
Incredibly impressed with the service. Would highly recommend to any friend and family. I just moved to the area and they were incredibly understanding that I was very unfamiliar with the area and what exactly was going on with my car. Will definitely go back.
Felix was the best...he went above and beyond to help me right before closing and he didnt have to... I thank him because I was one to my and my car tire was acting funny... He made sure I was ok and sent me one... Thanks so much.
I came to Monro knowing that my car needed a lot of help. Eric Berger’s Store Manager helped me get my car road safe. Which is exactly what I needed. The car is old but it’s got a great engine still and it has sentimental value. I am extremely happy I stopped by today.Cheryl Horner
Great service! Quick service!A guy named Mike helped me out with my tire pressure sign that came up and I was able to walk in and get everything fixed under a hour!I got the valve to 1 of my Tires replaces for $39.Highly recommend this honest place !
I went in for an oil change & it took less than 20 minutes! Joe was very friendly & helpful. I’ll definitely go back the next time I need to get my oil changed.
Great staff, very well managed and knowledgeable. Never had any problems. Always get a great deal compared to other places in the area. 10/10 would recommend to everyone.
I found that Pat, the manager and Jodi were very upfront and honest regarding the repairs. They were finished in record time. I was treated very respectfully by all the employees and would recommend this Monroe Muffler to other people. - Donie Maddox
The staff there was super friendly and experienced. They got me in and out in a timely fashion and are able to answer any questions you might have! I definitely recommend them.
My friend recommended I make Monro my go-to for oil change services. Quality customer service, attention to detail, and will talk you through anything they noticed while working; all at a good price, too! I’ll be going back in about 3,000 miles
I came in today for an oil change and a brake check - was having some shaking happening in the front end of my Subaru. Mike was fantastic - made the whole experience quick and easy to understand! The car was diagnosed quickly - needed rotors and pads - and everything was done in a timely manner and at a reasonable price. I was out in two hours! Grateful for no pressure to buy things and the very communicative staff. Comfy couches to wait in and free WiFi! Great work guys!
I got an oil change today at the Monro Muffler in Guilford, CT, and it was awesome. So fast and easy--- I was done in 30 minutes, and I booked the appointment about 10 minutes before walking in. The manager, Mike, was very helpful and friendly. I asked them to check my battery while I was there because I know its getting old, and they added a free battery check to my oil change and got me all taken care of. Very happy with their service and Ill definitely be back!
I am always in and out in a timely manner and greatly appreciate the workers here, especially Mike! He looks out for me and always makes sure I am taken care of . I feel safe knowing my car is being worked on by professionals who strive to do their best with every vehicle that comes through there. They have my loyal business thats for sure!
Monro in Guilford Ct. is wonderful. They are very friendly and professional. They take the time to show and explain what needs to be done on your vehicle. You couldnt bring your vehicle to a better place. I am now recommending them to everyone I know.
I cant say enough about how this shop is different and a cut above all other car shops!! . This is the only place we take our cars for oil changes, repairs, etc. The manager is so nice!! And everyone who works there is pleasant. They will NOT give you a runaround trying to find things wrong with your car that are not wrong with your car just to charge you more money. And the staff goes out of their way to provide excellent service - once we got there just as they closed at 7PM with a tire slowly leaking air, and they stayed there past closing to fix it for us right there. You cant go wrong with this place - if its fixable, they will fix it at a fair price.
I was able to get my Oil Changed yesterday on very short notice. Theyalways do a great job. I take all my cars here. Thanks guys!!!!
Went to get my car serviced for an oil change. I was also interested in purchasing new tires and the assistance I received was fantastic. Mike was able to assist me in picking out the tires appropriate for my SUV and my budget was not compromised. Cant beat the price or the warrantee that comes with the purchase. And, who doesnt love great service with a smile?
Wonderful service! Staff are generous with their time and knowledge, I came in without an appointment and they still made time for me with a quick turnaround. I will definitely be back in the future.
My wife and daughter was checking out a college in RI and on there way back to New Jersey there truck broke down on a Saturday night they called AAA and they said that they could have it towed to Monro in guilford the manager Mike was so accommodating he made my wife and daughter feel safe and at ease after checking out the truck Mike told me that it was the transmission I came to pick them up and talked to mike about our operation he said that he would be able to give me some options on Monday morning and by 10 o’clock on Monday mike called me and gave us some options and even told us that we could run the options by are normal place that we do are service at for a second opinion and we could have it towed and there would be no charge for looking at it so we decided to go with Monro and mike had it done in 3 days I told him that I couldn’t get there till the weekend and mike said it was fine and take your time there’s no rush to get it it was one of the easiest automotive experience I ever had thank you for everything Mike is the best
Had my Audi serviced at this location and was much surprised with the quality of service and professionalism. Service was so great I took my second Audi for routine servicing as well. Mike was most definitely helpful and was able to provide great quality service without costing the typical arm and a leg that most auto places charge. Will definitely be a repeat customer.
Ever since Mike took over management, I’ve become a loyal customer. I’ve been a few years ago with a vow to never return, however I had no choice while driving my daughter in laws car some time ago. My reception was polite and professional, It was clearly explained to me what was wrong with the car and why she needed it to be done. I was quoted a price and a time, BOTH were honored! We were on our way in no time ... we will continue to go here to this Guilford Monro faithfully for routine oil changes etc, and any repairs / issues we have . Very satisfied and comfortable getting cars serviced here. Great job mike, professional and nice staff as well.
I visited Monro in Guilford yesterday to have my Jeeps brakes worked on. They were very helpful, explained the work that needed to done, and finished the job the same day. Great team there, satisfied with the results.
5 star service in my hometown.... staff is courteous, Mike A the manager ( no relation ) is extremely knowledgeable and always fits me in and keeps his word on times. I go here for every mechanical need I have on my family’s vehicles. New management is fantastic.
The manager, Mike was great! Explained to me exactly what I needed done and what was wrong. Everything done in a timely fashion and for a great price! Highly recommend.
Since my first review I have had a repair done - not a good experience - they don’t stand behind their work - so oil change ok anything else watch it.Stopped in on a Saturday morning for an oil change - the person at the counter was helpful - I was told they could take my car within 5 minutes - they were true to their word - within 25 minutes it was all done - fantastic! What else can you ask for? The waiting room was comfortable - they have a clean bathroom - overall a crisp, efficient, professional operation - and at a great price - thank you Munro! I’ll be back for sure.
I always go to Monro in Guilford first. Eric always explains any issue my car has in a clear and concise manner. They work around my schedule and keep to the appointed time they give me. Everyone is super polite. I always feel confident my car is in good hands!
Not a trustworthy place for leaking tires.
After a weekend of camping, we encountered the worst problem someone could face 2hrs into a five hour car ride... When we stopped at the rest stop the brake on my car was smoking. After realizing it was a Sunday and almost every shop was closed I was near a mental breakdown. I found Monro was open until five and raced over there to hopefully find out what was wrong. The service manager Jody was a gem and talked me down from my mental cliff while Patrick and Marcus worked on finding out what was wrong. The sheer professionalism of the staff was outstanding. Luckily we were able to drive out of there with the peace of mind that everything with my car was fine!!! If we lived closer I would use them for everything!!!
Eric and his team were terrific! Fairly priced and done in a timely fashion. I will definitely return! Thanks!
When first we moved here a couple of years ago the manager was very helpful and worked hard to make sure that you didnt overpay for your repairs. New manager in the past year or so seems to consistently find ways to overcharge you. The quality of the work is OK, but there are local shops right up the street that often do a much better job for less.
Consummate and courteous pros. Their team was on point. Their work was thorough and diligent. My first experience wont be my last.
Pat and Jodi have rescently taken over the shop and I am impressed for sure.. I was seen immediately and my estimate was good.. They found isses that I was not aware of.. If you stop in have them inspect you car for safety.. Safe travels.🔤😀😀🐟🐡
The staff at the Guilford Monroe Muffler/Brakes are very friendly, fair, and understanding. I had my truck towed there, and it turned out to have 5 cylinders blown in the engine. I spent close to a month searching for a used engine before deciding it was not worth fixing. Then I had trouble arranging a tow out of the place. They were extremely understanding and did not charge me a penny for storage or the time they spent diagnosing the problem. I have been a faithful customer ever since.
Great service at a fair price. Work is done on time and Mike does a great job communicating work to be done. Give them a shot and you will be satisfied.
I couldnt be happier with Guilford Monro-- the guys are really nice, helpful, and respectful. As a woman, I cant tell you how many times in my life Ive been taken advantage of and talked down to at repair shops. These guys dont do that-- I have always been happy with my service. Thanks!
Had repair at this location which was covered under warranty as I had the same repair done 8 months prior. Staff was pleasant and knowledgeable, easy to work with. I appreciated the flexibility they provided when scheduling the appointment. I would recommend this location.
After stopping in to get an estimate on an exhaust repair I was welcomed by Pat (service manager) with an very calm yet genuine professional manner. The staff and Pat took a look at the repair and offered me 2 suggestions. The suggestions were personalized towards the age and mileage of my vehicle as opposed to a GO BY THE BOOK standardized estimate. The repair was done quickly and precisely and UNDER my guesstimate of cost. I was not only 100% satisfied with the cost and thoroughness of the repair, but the personalized attention by PAT .. His overall demeanor of calmness and genuiness (in fact I asked him if he meditated lol) is such a welcome in todays robotic personal attention. I WOULD 100% RECOMMEND THE OVERALL EXPERIENCE at Guilford Monroe Muffler ..Glenn
I love these guys! Seriously, theyve been seen my 2002 Cadillac Deville more than a couple of times this year, and are always completely straight shooters about what I need now and what I can wait on repair-wise. The manager Ian is awesome and spends the time to completely explain why your car is doing what its doing and what theyre going to do to take care of it. Today, even when they found out I didnt want new tires (looking at used just to get me through a few more weeks), they took the time to write out my tire specs and suggested some used tire places close by.
Great shop! And experienced mechanics with fast service. Break job and alignment. 30mins
Always receive fantastic, knowledgeable & expert customer service & maintenance at Monro~ Jody was particularly helpful! I will keep coming back & highly recommend to others!
I had a small, but urgent job (clearing my AC drain hose line), and Mike got me in right away and cleared it no time. Very good experience. I will return for big and small jobs. These guys want and deserve your business.
Eric Bergers gave us a good discount on our first oil change on a new car. He and everyone there were incredibly friendly, accommodating & saw us right away. Such a wonderful experience & phone call!
Ive used this Monro twice since moving to Guilford last year and theyve been super both times. Theyve been fair and done good work. Both times the people that helped me seemed like genuinely decent people too, which is something I always look for. I recommend them
Fantastic experience with Eric. I stopped by without an appointment on a Sunday afternoon to diagnose a strange problem with my transfer case. Texas registered car, enroute to Maine - I didnt have a lot of options. I was told that they couldnt help with transmission problems, but when I told them I just needed to get my car onto a lift so that we could see something underneath, they told me I could wait - though there were a lot of scheduled appointments. 15 minutes later, they had my car on the lift, confirmed the issue, and sent me on my way. When I tried to pay for the time and effort, Eric refused to take my money. This experience was everything I could hope a small town garage would be - just going the extra mile to help a stranger who needed it. Thanks, guys!
I had tire troubles on my way home from work today on the highway. Called up Monroe as a reoccurring customer to see if they could help me out. The staff went above and beyond to make sure that I was taken care of and happy at the end of my experience. I would definitely recommend Monroe tire and brakes Guilford location to anyone looking to be treated fairly. Thank you.
Terrific service. Had a nail in my tire and they fit me in on a Sunday! Great job.
Extremely pleasant experience at Monro. Quickly and efficiently serviced my vehicle with no hassle. Best experience at an automotive shop in a very long time. Thanks for everything mike.
I brought my Toyota Camry to Monro Auto Service n Guilford, CT to check out a noise in the front of my exhaust system. The manager Eric and his team Mike and Jose discussed with me various options, ranging from sealing a leaky joint to replacing half the exhaust system, with no pressure. In the end they sealed the joint with muffler cement and also provided an oil change. The noise is gone and I have time to contemplate a more permanent repair later on. I was very pleased with the courtesy and professionalism of Eric and his team at Monro Auto Guilford and will happily return again.
My vehicle showed potential signs of a blown head gasket on Sunday afternoon before a long trip on Monday. The guys at Guilford Monro assessed the vehicle that afternoon without a previously scheduled appointment. The head gasket was not blown and consequently I was not charged for the assessment. Outstanding service and now I can travel with ease of mind. Thank you!
The service and reception at Munro is outstanding! Ive gone there for almost a year now and have been very pleased.
Staff was very accommodating service was great! Willing to go the extra mile to make sure my car service needs were met! Thank you!
Staff is friendly. Showed me everything that was done, gave a good price for the work done. Reasonable time, overall good experience.
The staff was pleasant, pat was very knowledgeable and had great customer service. I would recommend this place to everyone i know.
Great and fast service, with even better prices. They had me in and out in no time! Will definitely coming back!
I was very pleased with the service ! The manager was so helpful and really accommodating . I highly recommend taking your vehicle here . The customer service is awesome!