Amazing facility with incredible security and customer service. I don’t have to worry about a thing. Penny is extremely helpful and the whole experience with Life Storage has been great
Patty was super friendly, helpful and very knowledgeable in my storage unit acquisition. The property was well kempt and the unit was just what I needed. Thank you again for your help and highly recommend to any looking for a unit
Patricia O’Rourke is an angel! I was stranded after Hurricane Ida, threatened and harassed by a moving company that kept me waiting over 24 hours before they showed up, and then told I would have to pay a fee for keeping Them waiting! By the time I got to Life Storage in Gulfport, I was at the end of my rope! I checked in with Patty and she immediately knew something was wrong. She spent a while with me, helping me to calm down and by the time the movers finally showed up she helped me have the confidence to stop them from extorting even more money from me. She is a kind, caring, amazing human being! She keeps the property safe, clean and well maintained! And assisted in helping me change to a larger unit. She even took care of a couple spiders for me!! Thank you Patty!!!
Patty met all expectations when I moved in. Great location and Excellent Customer service.
Mrs. Patty (manager) is awesome! I have two storage units with life storage. This is a very clean and safe location. I know I never have to worry about what I am storing. Patty is so kind and friendly. Very professional atmosphere as well. Highly recommend…
I was extremely happy with the treatment I received while renting my storage unit here. Patty, the Manager was very helpful and professional in out conversations and they overall transaction. I highly recommend this place for all your storage needs.
Thanks for another fantastic experience with Patty ORourke, your awesome Manager! We have been renting from you for 20+ years and appreciate the customer service for our changing needs. Patty always goes above and beyond for her customers. Much appreciated!
Ms. Patty is everything. She and her partner was very informative.
Great storage facility and wonderful staff! Mrs. Patty was very helpful with getting me setup and familiar with the unit. Highly recommended!
I had a great experience with Ms Patty. She explained everything to me and great customer service. Clean!!!
Patty is amazing. You will not be disappointed storing there. Great customer service.
My daughter recently moved to Gulfport after having been stranded in NOLA by Hurricane Ida for a week under terrible conditions; and then being subjected to a terrible moving company that was threatening to charge her a significant amount of extra money. While she waited for them to arrived, she was scared and exhausted. The manager of this facility, Patricia ORourke, helped her to calm down and then stayed with her as she showed the movers the storage unit. Having a witness stopped the threats, and gave my daughter help that I couldnt in a time when she needed it. I will never be able to thank Patty enough for helping her.
Had to quickly rent two storage rooms due to a messed up move. Was able to quickly book and use both units. When I moved out the Manager, Patty, was awesome. Very helpful with getting the units closed and my account settled. Thank you so much for the fantastic customer service!
Miss Pattie is literally the BEST! She was super nice, made my experience really enjoyable and was the sweetest person! Very knowledgeable about the units and Life Storage as a whole. I would definitely recommend Life Storage solely on my experience with Miss Pattie! Facility was super clean and neat, units are very nice and spacious!
Patty is amazing! She was so helpful and took a lot of time explaining different types of storage units. Highly recommend Patty for all your storage needs!
Ive been with life storage a very long time. My relationship with Mrs. PATTY is the reason I have been there so long. Her customer service skill are 2nd to none. Vets know excellence .
Great customer service and very easy to deal with. The climate controlled section has good ac.
In this world, it is wonderful that people such as Patty can take big business and make it feel like a small town!!!Service: A+ Convenience: A+I have been used these facilities on and off since 2004 using either an enclosed garage or covered storage. Given the many options for storage solutions, I have always come back to Patty and Life Storage due to the combination of friendliness, convenience, and professionalism. For example, when I changed credit cards due to a potential identity theft, I forgot to change my account at Life Storage. When my payment did not go through, instead of letting me go delinquent, Patty reached out quickly, and saved me late charges, keeping my account in good standing. If Ive needed a little extra time on days to access my storage due to life events such as when I was returning or getting ready to go on deployment, she has always found a way to get to yes, easing some of the stress of life we all seem to accumulate. I realize it is just business, but her personal efforts and positive attitude were noticed and appreciated. If I get orders back to Gulfport, I intend to use your services again!
My mother in law moved into her storage unit today. Patricia was so nice, helpful and made sure we found our unit okay. Easy layout, easy to get in and out.
Mrs. Patty was super awesome. Very friendly and helpful. Would definitely recommend if you need something stored.
Move in was very simple! Great units, prices and property is always clean. Patty is super helpful and is extremely friendly!
Patricia was absolutely wonderful!! She was so nice right off the back and so welcoming! I am so happy I decided use this place cause it’s wonderful and so clean!!! I loved it:D
Great location! Patty has great customer service . Storage property is always clean. Great security!! If we ever need storage we will come back to Life Storage Gulfport 😀
Patty is great. Great storage facility
Had an amazing experience with this storage facility. Everything is clean and it is very secure. The manager Patty when above and beyond to make sure everything was taken care of and done right. Very happy to have chosen this facility.
Ms. Patty is amazing and helped me throughout the whole process!! Thank you so much LIFE STORAGE!
My vehicle was vandalized on Life storage property and no one can seen to check the cameras to give the footage to the police because some of the cameras don’t work. I had to rent another space for my personal car to go into so it won’t be vandalized again then they still gave me a rent raise. Their cameras don’t work all the time because when I went into the office I noticed it. Still waiting on the manager to get back to me about her looking over the video footage. (Again cameras doesn’t work by my space) And emailed through the website and no one has responded
Staff is super nice and friendly. The storage is always clean. The manager ( Patricia ) goes above and beyond to help you.
Life storage is a military friendly company, which offers military discounts. The facilities are superb; clean and secure. Customer service amazing! If you are looking for any type of storage at a trusted facility I suggest picking Life Storage on HWY 49 Gulfport Mississippi. When you call or show up in person please follow COVID protocols and wear you mask. Ask for Patricia “Patty”, she will find you the best deal!
I am thoroughly pleased with life storage on highway 49 in Gulfport. The manager Patricia (Peggy) has been very informative and helpful. Everyone is so helpful and friendly which is quite a refreshing experience. I would highly recommend this facility.
Very clean and organized facility. Amazing customer service from the manager mrs patty!!
Ms.Patty is so freaking awesome. I really needed another storage asap and I stored here before. I gave them a call and got set up fast with the help of Ms.Patty and the rent now option online. Ms.Patty is excellent with communication, shes both professional and passionate about her role at Life Storage. The atmosphere is very welcoming and priced well, I wont ever use another storage other than Life Storage for the remainder of my life. Ms. Patty has great customer service skills and is really on her customers side. She makes sure youre settled in, makes great suggestions as far as storage necessities and how to properly store your items/valuables. I couldnt ask for better storage facility and its close to my home. (Even if it wasnt Id drive 120 miles to use this storage facility, over 10 years of using storages and this is my favorite by far!!)
Service is Amazing always! Highly recommended! Patti was so helpful with everything, anytime theres any kind of issue they get it resolved ASAP! Thank you for all youre hard work.
Patti is awesome!!!! The property was so clean and secure and I trust my belongings in Life Storagege. I highly recommend Life Storage to store your items. K also bought a starter kit that met all of my needs. They offer a variety of moving and packing items. I was satisfied.
Service was great. Patricia helped us pretty quick to get a storage unit.
Great place to storage nice and clean;friendly service.
Patty ORourke was very helpful and kind. She walked me through the steps of renting my storage and showing me the layout. Great customer service!
Kim was spectacular! Truly some of the best customer service I’ve ever received. She assured all of my questions were answered and that everything was taken care of properly.
Patty @ the Gulfport location was amazing!She was very knowledgeable about which units to recommend. She followed up with me. I highly recommend doing business with Patty @ Life Storage.
Mrs Patty was VERY nice & helpful with my first time storage rental experience.
Love this place !!! It’s amazing! Customer service was so helpful!
Ms. Patty is extremely friendly, knowledgeable and professional. I always enjoy seeing her.
I absolutely love the customer service at this store, cleanliness and very organized store! Top notch!
Talked to Patty today to cancel my reservation for a unit. Was most helpful - you rock Patty!!!🎉👍
Had a great experience thanks to Ms Pat
Most excellent customer service Ive ever experienced.
Ive been a customer here for years, staff is always friendly, grounds are always well kept. I use my unit for parts storage and have deliveries almost daily and the staff always help with accepting packages for me. Could reccomend life storage to anyone needing a storage solution.
Ms.Patty has really Great service.. and the storage is great and the place is really all over amazing
Mrs patty is a great lady very nice very clean storages
Super friendly staff. Very helpful
The staff at this location is fantastic. Patty and Kim they are the BEST!! They took care of my needs multiple times. They have great service and personal care. Great team, great storage...
Kim was an absolute pleasure from our phone call to our visit in to the center. She was extremely knowledgeable, offered add-ons to make our experience more convenient, and made pleasant conversation the entire time. In this crazy 2020 world, good Customer service is so hard to find, but Kim did a great job and then some. Give this sweet gal a promotion and a bonus! ✨
Great people to work with very friendly. Would strongly recommend.
The Customer Service is Great... The employees are very nice and truly care about their customers . I’m happy to be a customer at Life Storage .
Quick and easy process to get my unit today. The staff member, Kim, was very friendly and professional. She showed us around the property and answered all my questions with no hesitation. Thankfully I was able to get insurance and a lock for my unit while there which saved me some time. I will definitely recommend others to the Gulfport location.
Ms.Patty was great with the service and the storage was clean and a very courteous lady.
Great Location....Very Clean and well lit...Ms. Patty is the Best...a true sweetheart.
Kim was extremely helpful! They took care of my belongings while I was on deployment. Kim changed my access to 24 hour access right before I came back from deployment to allow me to access my belongings no matter what time I got back. The facility is very clean! And the staff is extremely friendly and great service! Highly recommend this facility for all storage needs!
Repeat customer!! Patty and Kim are AWESOME! Very secure facility and clean. Highly recommended!!
Ms. Pattie was great. The online check in was fantastic. Fast and efficient!
Great customer service and clean facilities.
Patty O’Rourke is totally amazing!! She was very friendly, helpful, and welcoming!! I would highly recommend Life Storage because of the outstanding service, cleanliness, and security!!
After moving many many times in the last ten years all over the country, I will say that this location has been the most helpful, clean, and they take security seriously here. I would go out of my way to rent a space here in the future! The staff here has always been as helpful and professional as they could be.
Very clean and great customer service!
Patty ORourke was amazing. My life was a mess trying to move cross country at the drop of a hat.. and she helped recieving my truck trailer and getting it setup near my unit before I even got into town.Seriously, this level of customer service at such a tumultuous time in my life was a god send.5/5 will recommend to friends. At least the new ones I meet here in Gulfport!
I made the best choice when I chose Life Storage in Gulfport. Patti was so helpful and made things so easy. The facility is well maintained and feels very safe and secure. I would recommend to anyone.
I have been storing my items @Life Storage for over 6 months. Ms. Patty is very polite,professional and has outstanding Customer Service skills. Clean storage and highly recommended.
Patty was very helpful and the place was nice and clean. I recommend this place.
Very friendly Staff, easy to work with.l, Great Location
Been a great experience the people are very friendly and professional
Clean facility & excellent service.
The staff at this particular location are awesome!very helpful indeed. The place is very neat!Always welcoming too.Thanks again great staff members u awesome.
This is one of the cleanest and friendly storage I’ve ever experienced. I love Ms Patty... she is so nice and down to earth. I love talking with her! I would recommend LifeStorage every time!
Miss Patty is extremely friendly, helpful and knowledgeable. She treats this business like her baby and keeps it top notch. I would recommend this service to anyone.
I’m more than pleased with my experience at Life Storage. Not only is the facility clean and secure, it is laid out in a good way for easy navigation with a full size truck pulling a trailer. Mrs Patty and Mrs Kim are very positive hospitable women and in my opinion went above and beyond their duties for me! One definitely doesn’t have to worry about the security of their possessions with these women on the job. Thanks a bunch Mrs Patty and Mrs Kim for helping me through! Completely recommend this facility for any storage need!
Thank you Patty and Kim 5 stars + Facility CJ
Love this storage facility! Mrs Patty has been nothing but amazing! Never once had an issue, this place is awesome, great value for great service!
Kim and patty are the best. Great place
Excellent facility, clean, Ms. Patty is very personable and provides excellent customer service. Highly recommend.
Great customer service
Great customer service from Ms Patti!! Clean, organize, and it is very secure. Boxes and moving supplies its all stocked up and she has it all for you.
Patricia the manage and Kim the associate manager did a great job in helping me get a storage unit! It was quick and easy while she also provided great customer service in completing my purchase. Very polite staff and a very neat and clean facility. Facility was very sanitized and prepared for this epidemic. More than deserving of 5 stars!
Super clean storage facility. Very friendly and professional staff!!!
Dishonest and deceptive...Keep adding on additional fees..!
Manager, Patricia was awesome. Very helpful!! Clean facility. Didnt have any troubles or issues storing my belongings.
Mrs.Patty was amazing she took care of us like I was her sister If I am heading that way again I will be back A pleasant experience
Kim is an absolute delight to work with at this property. She is very knowledgeable and helpful. We look forward to working with her for a long time!
Mrs. Patty was very very nice, kindand helpful every time we had an interaction with her. We were very hot from working that she gave my wife and I a cup of cold water.You can tell with this review that I will and am going to recommend this storage facility. 😃
Facility very clean. The manager Patty was very helpful. She checked us in and out very quickly. Thank you for all your help Patty.
Great customer service, extra clean storage units, climate controlled and regular units. Excellent security and super clean facility. Highly recommend. A+++
We made it to get a storage unit about 20 minutes before closing. I needed to visit the restroom as soon as I walked inside the door. Patty was understanding, and told me to take my time. The restroom was very clean and smelled great! Patty went above and beyond to make sure we rented the correct sized unit. She even took us to the storage unit to make sure everything fit perfectly! Although it was time for her to close, she was patient, kind, and courteous throughout the entire transaction!
Mrs. Patty was wonderful and extremely helpful. Facility was exemplary in terms of cleanliness, professionalism, and convenience. Highly recommended.
Great location for storage. The staff was so helpful and accommodating. They keep a watchful eye on the property. Everytime we were there one of the ladies would be patrolling the area, picking up trash left behind and were so friendly to acknowledge us. I would definitely rent a storage space there again if needed.
Patty is awesome takes care of the miltary. This is a clean facility and in a great location. Thanks yall!
I came in to inquire about a space and Patti was so nice and helpful and the property was so clean.
Highly recommended storage facility. Clean, organized and well managed! Many thanks to the manager, who came to assist us during our move in.
Clean storage, easy access. Property protected with cameras. Wide lanes with helpful staff.
Store manager is awesome will help you in anyway. Always checking making sure your stuff is safe. I pull up today and it’s raining and she’s out there checking lot great place
Kim is such a sweet lady !! She helps me every time i need it and she always does it with a smile!! I haven’t had a bad experience yet!!
I was very pleased with my recent experience with Life Storage! Patty helped me through a seamless process! There was no hassle and it was easy to accomplish what I needed. Patty is very thorough and friendly. The facilities are well taken care of and clean. I would definitely seek Pattys support and help in the future if needed!