I just have to tell you how wonderfully blessed we were to find Newby Vance Mobility Sales. Our salesman, Sam was so kind and helpful! Keep in mind we’re from the Texas panhandle and all this was done through phone calls and email. The van is so much more than I ever dreamed we’d have. And then, Marcus Newby drove the van out here in 100+ degree day. Thank you Sam for being so kind and helpful!! You’re a wonderful salesman!! Marcus, thank you too for your kindness!!
We were so well please at how we were taken care of when we drove our van in for its final preparation for us. They did an excellent job. Everyone treated us like royalty. We recommend them very highly. pastor Claude and Linda Peeler
Everyone there is top notch! Great service! Very friendly and accommodating! Times given for length of repairs are usually shorter than given! My handicap van is a 2005 Chrysler T & C and they keep me rolling! I recommend Newby Mobility highly! Thanks
Since going into a wheelchair in 2019, I thought it would be cool to get a wheelchair accessible van to make my life easier and regain my independence. I stopped by Newby-Vance in August 2019 to check out my options. Marcus Newby was very informative and suggested I apply for assistance through the Department of Rehabilitation Services (DRS). I did so and eventually qualified for them to cover the accessories I needed making the van affordable. Following Covid delays I finally took possession of my van September 9, 2020. Though buying a van conversion is different than the average vehicle (no dickering on the price), I did research and got a great deal on the 2019 Chrysler Pacifica. Marcus went above and beyond establishing a working relationship that makes me comfortable. I will use their service center for maintenance. I recommend Newby-Vance highly.
These guys are great. Helpful, friendly and professional. They went above and beyond!
What a great experience buying a vehicle from newby-vance, Jason Williamson thank you and the staff for knowing what to do and how to do it keep up the great service thank you newby-vance.
The people at Newby Vance were wonderful. First, they told me whom to contact to learn how to drive with my abilities. Later, they were so friendly and efficient when they installed the left foot accelerator in my car. They showed me and my husband how to put it in and how to remove it, and watched while we did it ourselves. They could not have been more helpful!
Everyone at Newby-Vance Mobility are wonderful people to deal with. They take the sting out of the buying experience.
Marcus and his family helped us so much in our time of need in purchasing our handicap van. They were so kind and thoughtful. We love our van. We also were able to rent one of their vans while ours was in for maintenance.
Jason did a great job from start to finish was very informative i would recommend his service to any one looking a mobility van i would go there again thanks to him .
Amazing people! Marcus Newby drove 2 and 1/2 hours to bring a van for us to look at with no obligation! Of course we bought the van. Very clean and beautiful! Marcus also made us a personal video to show us how each style of ramp works etc... We highly recommend Newby Vance Mobility! Thank you Marcus! You were great!
My experience with Newby Vance Mobility was amazingly good. Traveling with disabilities can be difficult, but Katie made everything as easy as possible to rent a van from out of town. She went out of her way to make everything work and was great to work with. Thank you Katie!
All the staff are friendly, very knowledgeable and always there to help.
Very personable and really take care of their customers.
Super friendly staff. Very knowledgeable and helpful!
Great service and support. People friendly and nice to deal with.
I just recently purchased a van. Jason was great! Very nice and professional. I highly recommend going here for your mobility needs.
Marcus is such a kind, compassionate person. Newby Vance goes above and beyond in helping dreams of people like us come true. Thank you for all that you did, and I hope the sensitivity and kindness continue to spread more and more!
Marcus was a big help, and the lift and scooter I received were installed quicker than I expected. Not hard to find, directly off the highway. Also sells cars that are already altered for the disabled, cool place.
We are so blessed to be customers at Newby Vance Mobility!!! Jim Newby came to our house on a Sunday to try and jump our dead battery.When that didn’t work he called the service Mgr to let him know we would need to be in and out the next morning due to an appoint scheduled in Tulsa. Jim called a tow truck for us and the van was delivered that Sunday afternoon so we could be first in line.8:30 Monday morning the new battery was in, Marcus was on his way to deliver the van to us and we made it to Tulsa right on time!Who offers that kind of customer service anymore? Jim & Marcus Newby do!!
Marcus is fun, very knowledgeable and caring. He made “making life easier” easy for me. I love my wheelchair van. I started the process of buying it with seemingly impossible problems and questions. One by one each obstacle was addressed and removed.
Jim and Marcus helped my family get a wheelchair assessable van. This will let me go so many more places. They truly care and are great to work with. I’m very happy!!!
We bought our adapted Pacifica van from Newby-Vance almost a month ago. In that time, Jason Williamson has gone out of his way to answer all of our questions and coordinate follow-up service for us. I highly recommend this dealership to anyone needing an accessible or adapted vehicle. They will take the time to match your needs to the technology available, then go the extra mile with great service after your purchase.
Full disclosure: I have not purchased anything from these folks, I have only picked vehicles up from this location. That said, having dealt with Lori, I can see why the reviews are so high. Shes extremely personable, very easy to deal with and has a personality and manner that puts you at ease. God bless you folks, keep up the good work!
Newby Vance was amazingly patient with us in our van buying process. They brought the van to us to test drive and to purchase, worked with us on financing, and got reasonable payments that fit exactly the budget we were in the market for. Jason Williamson is a fantastic professional that explained everything to us and what he didn’t know, he quickly found out for us. Great experience and we are so happy with our ‘new’ used accessible VMI Toyota Sienna.Edit: We are happy with our purchase but the van was sold with a leak that we didn’t notice because we had it brought to us and not sitting in a parking lot for us to see but it was under the car the day after we bought it with us never haven’t driven it after purchase. If you buy a van not at the lot, make sure you watch out for leaks before you buy it. A bit disappointed in that. And that the car wasn’t detailed as promised but that is a small thing and no big deal.
Jayson Williams is the absolute best. Never has it been that pleasant buying a car. Everyone was great and put no pressure on my wife and I to purchase a automobile. I recommend Jason and Newby Vance 300 percent.
The staff were very knowledgeable and were very helpful. They have been in the business a long time and know how the system works. I highly recommend them.
Best of the Best in Mobility Vehicle care, sales, professionalism. This folks provided me the best purchasing experience you can find. I 100% recommend you make your next Mobility vehicle transaction service, sales, etc. here. Thank You Newby Vance Mobility, William Wolf
I have had the wonderful people of Newby Vance install hand controls in 5 or 6 vehicles over the last 25 years. They do a great job making sure the hand controls are installed correctly and that they keep me safe. Everyone there is very friendly and professional. I highly recommend them for whatever mobility needs you might have.
The professionals at Newby Vance and the other entities incorporated with them are beyond exceptional!!! Jim, Marcus, Lori and the others actually made us almost feel like family. Very honest and reliable. They have gone above and beyond for us more than once and have secured life long customers as far as I am concerned.
Newby-Vance mobility by far exceeded my expectations. They truly are the best at what they do. The service was incredible. Marcus Newby is a real stand up guy and gave me the best hospitality. If you are looking to get a new handicap vehicle, this is definitely the place to get it at. I recommend this place 100%.
IThe people there were very courteous and kind to us. Much attention to detail in fitting the wheelchair to the van, as well as in explaining features and making sure we understood. I know we drove away feeling great about the experience! Ou thanks to all involved! We feel blessed!
In a pandemic situation they were able to provide me and my boss with the perfect Van for a child in a wheelchair! It is loaded and absolutely perfect for this 12 year old who is severely special needs... it took only minutes and we were out the door... it saved me from driving to Texas in a world of unknown and they actually provide me with a higher model at less cost!!! The service was amazing!!! Thank you Tom Davis Auto Group in Parsons, Kansas for the recommendation 😊😊😊
Our experience with this dealership was awesome. Jason was so helpful. Our needs were so specific and he was so patient, kind, and considerate. Our van is great!
Friendly service that we had the largest inventory of mobility vans in Oklahoma to choose from. Being over 6 years of their customer, so far we didnt have a single issue. Any concerns or problems we had with our vehicle, it was immediately solved within the most efficient way. Their competitors out there jealous of Newby Vance Mobility as they do have the best reputation and one of the oldest in business with a lot of combined experience than anyone else.
We had the pleasure of purchasing an accessible van for our son today. Our son had won a fundraiser and Marcus has been patiently working with us for a couple of months and we were able to surprise him today! Our lives are forever changed thanks for an amazing opportunity and the help from Newby Vance!
My daughter is disabled and Marcus Newby and team were great and perfect finding us exactly what we needed for our daughter. I would highly recommend there team.
This company is awesome. Brought the van to Broken Arrow to demonstrate all the ins and outs of the mobility equipment and vehicle. Was very informative and answered all of our questions. We made the purchase and highly recommend this company.
Marcus is a trustworthy man and very professional. I came all the way from Dallas,Tx to do business with him and I’m really glad that I did. I highly recommend this business. Thanks Marcus.
Jim Newby was absolutely AMAZING to work with in helping my grandparents find an accessible van and motorized wheelchair. We have purchased many vehicles and have never had the celebrity kind of treatment that Jim and his team provided. If you or your loved ones are in the market for a vehicle you should let Jim earn your business. My grandparents have their freedom back and it has been a tremendous blessing for our entire family and care takers. I only wish we could give them 10 Stars!!!
The people were nice! They went out of their way to make sure I could take my mom out. My mom had a wonderful time! I definitely would recommend them to anyone who needs a disability van to rent.
My husband and I were looking for a handicap accessible van. Jim Newby was our salesman. We explained what we were needing and wanting and he was able to fulfill our needs and make sure we had the equipment that we needed. All of the staff was very friendly and professional. The techs made sure our equipment was installed correctly and working properly. We appreciate all of their help and will refer our friends and family to them.
Newly-Vance Mobility and especially Jeannie, were extremely helpful in helping me decide which vehicle to purchase. They made it so easy by actually bringing out several vehicles to my home to look over. Once I made my decision, the vehicle was delivered to me and Jeannie spent as much time as I needed to familiarize myself with the operation of all aspects of the van. I was very impressed by the personal service and the ease of purchasing my vehicle.
What can I say but incredible. A business is of course about offering a service while generating an income but when your business revolves around allowing those of us who are mobility challenged to regain a sense of freedom that we had lost, that business needs to be acknowledged.So to Jim and Marcus and all the staff at Newby-Vance, thank you. Thank you for your professionalism, your efficiency and your attention to detail.
We needed a mobility van for this new stage in our life. We couldn’t ask for a more courteous and professional experience. They brought the van to us for test drive and even delivered it to our home upon purchase. Marcus even took the time speak with our insurance agent has followed up with us after the sale. Highly recommend Newby Vance! Thank you, Marcus,
Newby-Vance has serviced my wifes mobility minivan seat twice - once on an emergency and a second time for routine service. I have found them to be very responsive and with reasonable costs. On the emergency, they were able to worked me in without an appointment to get the seat working while I waited. They were promptly on time for my scheduled appointment..... very pleasant experiences with very friendly people. It was worth the drive from Oklahoma city.
Newby vance and team were great helping me find something that I can transport by disabled daughter around would recommend them
The guys at Newby Vance are a wonderful group. They have equipped my vehicles numerous times over the years with hand controls and I have never been disappointed. Even after years have gone by, I called and they still remembered me by just my name. I highly recommend this business!! They are very friendly, helpful, and great people to deal with. Thanks again guys!!!
Jim and Marcus are remarkable, we have had several handicap vans and had them serviced at other dealers and all they could service is the ramp not the van. Newby-Vance services both the ramp and the van. They are very knowledgeable and they get you what you need, they don’t just sale you a van. Once you experience there customer service you will be sold. No one compares to Newby Vance, customer for life, a dealer with incredible customer service, knowledge, and care for the customer
I’ve bought many vehicles from Jason Williamson @ The Vance Auto Group in Guthrie. Now he is with the Mobility department and has helped my family get a mobility van. He will help you make sure you get the right Mobility needs for your family. Thank you JASON
I recently needed to buy a wheelchair accessible van, and decided to visit Newby-Vance Mobility in Guthrie. Marcus Newby took the time to understand my needs and showed me several van options from his inventory. It was a relaxed atmosphere and not a high pressure sales job. Afterwards, I did do some comparison shopping, but I ended up coming back to Newby-Vance. They just had the complete package of product and services that I needed, and at the price that fit my budget. The sale was a very pleasant experience, and Marcus made sure that I felt comfortable at every step of the process. I am extremely happy with my van and would highly recommend Newby-Vance Mobility for your wheelchair accessible van needs.
Newby Vance installed a Joey lift in our Toyota Sienna Van. We had done some online research about lifts and had a ton of questions before we decided to spend the money. They were incredibly knowledgeable and helpful. No high pressure sales, just made sure we had the information we needed to make the right choice. When we ordered the lift, they were careful to make sure we got the best fit for our needs. The actual installations took only half a day, so we were not without our van for very long. Then they gave us full training on the use of the lift and answered more questions before we drove away. These people were great to do business with and now we are mobile! Prior to this we were loading my husband’s mobility scooter on a ramp. It was getting harder for us to do and so we just didn’t use it very often. Now we can just push a button and watch it load. This adds freedom to our lives. Thank you, Newby Vance!!!
Marcus Newby is one of the kindest salesmen I have ever met. He helped us along with the process which took about six months due to VA red tape. He explained everything in detail. He truly got to know us during the process. He was always available if we had a question. When it came to delivery, he went over every detail with us so there wouldnt be questions after he left. We appreciate every detail that he made known. Thanks so much.
Ive been getting your can for the last 12-15 years, and Id love to get another one. But unfortunately my last can which is a 2006 Dodge Caravan was and still is the main reason I wont be getting a Chrysler/Molar product.Unlike maybe many who have to rely on a modified version vehicle to get me around, yes a need a modified vehicle, but I dont have the convenience of someone who can change me if I have an unfortunate accident on myself.I dont know when they started no allowing the 3rd roll Seat to pay flat, but since I e had this 2006 Dodge Caravan, Ive never felt more like a prisoner in my on car, which has caused me to miss out on countless things, because not everyone who has become a paraplegic, can rely on the bowel and bladder protocol that the medical so-called professional have played out.Maybe or maybe they that is my fault, but unfortunately I dont eat the same time each day, and since every level of injury is different maybe my problems run much deeper then some would like to believe.Ill also be writing a Follow up letter to the Chrysler Corp., on the same issues.
Jim and the whole team did an excellent job! They were so patient during the DRS process. I am so excited and have been waiting for this for 8 years! Thank you for helping to free me!!
Ive gone to Newby-Vance for mobility services several times over the years. The staff is always friendly and the services they provide are outstanding. I highly recommend coming here if you have any special mobility needs!
Newby-Vance Mobility is a great place to do business! After many attempts at fixing the lift on our Senior Citizen bus at another place of business, Newby-Vance took on the task and returned our lift in great working condition. They kept us updated on what they were doing, which I truly appreciated. I will continue to use Newby-Vance Mobility and will recommend them to everyone.
This is my third van I have bought from Newby Vance. Everyone her is nice and caring! I am always taken care of. Marcus and Lori are great.
The folks at Newby-Vance Mobility are the best. Jim and Marcus provided all the information I asked for and went above and beyond to make sure I was happy with my vehicle. I would recommend them highly to anyone thinking of purchasing an accessible vehicle. It is truly a one stop shop for sales and service of your accessible vehicle. I give them two thumbs up and five stars.
Great service, Great People to work with. We were highly satisfied with our rental and the customer care provided before, during and after the rental we have had. This quality of rental service experience also did drove us to purchase a vehicle for another family member who needed an assisted driving vehicle.
They have been over the top helpful in helping me with my wheelchair van...how things work, what things I need, and general education. If you need help, this is the place to go! They are really into customer service. And I didnt buy my van from them.
Marcus Newby was very kind and helpful with the purchase of my new van. He cares about the person making the purchase and goes to great lengths to do help in what is a very big purchase. He understands that is is not only a big purchase financially, but for the ability to of the individual with specific mobility needs.Beyond that, Newby Vance Mobility was amazing in helping us find a ride immediately after our van was wrecked. Katie made herself available on a Saturday to get us a van on her day off. We are very thankful for the Newby’s and the great service they provide to families in Oklahoma and beyond.
I looked for a van for about 9 months, with the help of someone here in Tulsa. Never got much help, so I finally called Newby/Vance. Id put off calling because of no price listed, I thought I would be pressured. That was my mistake. Jim was nice, no pressure an knowledgeable. Weset up a time, he came to Tulsa, and took it for a test drive. Jims great. Newby/Vance is great. This was my first time buying a car from a dealer, an it was a great experience.
I am a 100% disabled wheelchair bound vet. This place has been amazing. Marcus Newby has went above and beyond to help me out. Also, everyone in the mobility department is extremely knowledgeable when it comes to mobility equipment. And as an added benefit for me, they also know what documents are needed for the VA. I recommend this place for anyone needing handicap equipment for their vehicle, or even the purchase of a conversion minivan. They will bend over backwards to help.
Marcus, Jim, and Lori have always been fantastic no matter what we need! They are very knowledgeable, friendly and completely no pressure. We would highly recommend using them to anyone needing any sort of mobility accessible vehicle or for modifications made to your existing vehicle!
The last two weeks we had to separate things break on our van. Both times we called on Monday and they had ot fixed by Friday. They were very helpful and kind to us. And generous. Thank you all so much.
Came here to get my old handicap accessible van looked at and ended up leaving with a much newer van. Never felt pressured at all. Very friendly and great customer service. Will definitely continue buying from them in the future. Couldnt recommend more.
I bought my Daughters wheelchair topper at Newby Vance in Gutherie They have excellence Customer Service. I reccomend them highly.
Newby-Vance Mobility and their reps are amazing!!! My facility had just purchased a new bus & they helped me install the wheelchair straps & showed me the correct way on how to use them & to make my residents more safe when traveling. I would recommend them to ANYBODY that is disabled or needs to finds a handicapped accessible vehicle!!!
Writing this review for my grandmother: Sherry PeckWhen my husband began dialysis treatments we had a regular Mini SUV which soon became difficult o get him in and out of the car. I went to see Jim Seeger-Newby, Ph. D at Newby Vance in Guthrie, OK in August 2015. Jim was very compassionate and helpful and introduced me to the mobility vehicle. I purchased a used 2014 Dodge Caravan that was already converted to mobility. He helped us with my husbands power chair to be fitted to the Dodge.In November 2017, we updated to a used 2017 Chrysler Pacifica at Newby Vance and traded in our 2014 Dodge. They changed the EZ LOCK from the Dodge to the Chrysler and we were ready to continue our normal routine of dialysis and doctor appointments.During the ownership of both vehicles, anytime and any place I had a problem with the mobility part of the vehicles, one phone call is all it took to get help wherever we happened to be, whether at home, dialysis or some other place. They also took care of all my regular mobility checkups and oil changes. I cant say enough positive things about the service we have received from the establishment. I wholeheartedly recommend them if you have a handicap situation in your family. Jim and Marcus Newby are both qualified and wonderful to work with.
VERY HELPFUL AND TRUSTWORTHY!RE: EZ Lock installationI had originally taken my van I purchased from out of state to United, but they kept delaying the install. They ultimately decided not to help me unless I bought a $1700 foot rest from them. (I bought one online for $50). So, I frantically called Newby-Vance in Guthrie to help. Marcus Newby took my call and booked me that day. So, the very same morning I called I was able to drive my van home by the end of business!! AMAZING!! Everyone was super nice and helpful. I could stay in my car while they fit the plate under the electric wheelchair and so I didn’t have to transfer seats repeatedly! Which, as you know, is a hassle. They fitted my electric chair to be the drivers chair and helped me get acclimated to getting positioned in the van safely. I will be returning for my regular ez lock maintenance checks! Thank you to all the gentlemen at Newby-Vance!! I was able to get in my van without help and drive to work all by myself this morning! There will be no more reluctance in going places due to feeling unsafe getting in and out of my vehicle anymore!
Jim thoroughly explained all of our options. He was extremely helpful! No pressure to purchase. He has followed up several times to see if we had any questions and to make sure everything is going good. I would highly recommend Newby Vance Mobility!
This company is as legit as it gets!! Help me and my family with everything as they promises!! Thanks a lot guys!!!
Marcus Newby did an awesome job taking care of us! He was very knowledgeable and always helpful. He took time to get to know our situation and was very open and honest when we had questions. His communication skills were excellent, he kept us updated throughout the entire conversion process. In the future, when we need a new can, we will definitely be calling Newby Vance to help us out!
We had a great experience purchasing two Mobility Aid accessible vans. The conversion was done very. The sales staff were extremely knowledgeable of there products and very helpful.
My experience was very good and everyone I contacted was professional and courteous. We were able to agree on the terms quickly over the phone and internet, and when I arrived at the dealership everything was as we agreed.Excellent experience, I would recommend them to anyone.
My father started doing business with Marcus and Jim about 20 years ago and, over the years, they became like a part of our family with the wonderful service and friendship they provided by caring for Papa Dryden and his mobility needs. Before he passed away in 2010, he asked Marcus to promise him that they would watch out for me and care for me (I was always a Daddys girl!) and my mobility needs and problems. They have not only carried out that promise, but they have gone above and beyond not only by promptly taking care of my mobility needs, but also by offering much needed counsel when I incurred problems and didnt know how to proceed or when I needed to be rescued. I cant express how blessed I feel to have Marcus, Jim, Lori and Earl available as a team to always be there for me. They are the absolute best!!!
Everything went very smoothly. They turned me onto the fact Dept. of Rehabilitation Services would pay for all the assistive devices. This includes the entire conversion. I paid for the van. All questions were answered accurately and promptly. They delivered the van and went through all the features and procedures. You can’t go wrong with Newby Vance Mobility!
Veterans seeking Adaptive mobile equipment contact Jeannie Keffer and Marcus Newby . They are very knowledgeable of the whole process from start to completion. They are extremely supportive to Our Veterans. I recommend giving them a call.
Marcus and the crew were very great to work with. they are very professional and helpful. their customer service is unmatched. they will have my business from now on.
We live about 250 miles away out in the OK panhandle. Its more than worth the trip for such great service! Anytime we have had a problem the team has gone above and beyond what was expected. They really understand what a mobility vehicle means to those who need them and work extra hard to keep me rolling!
Everything went PERFECTLY!! Will DEFINITELY go back when I need another one!!
My wife and I were referred to Newby-Vance Mobility due to her diagnosis of ALS, and that she will be in a Power Wheel Chair. I could not believe the level of respect that everyone showed for my wife and I. They made sure to make sure she was comfortable, let her use a loaner power chair to get around the car lot and office area and always keeping her out of the heat. It was 102 degrees that day and the heat was almost unbearable. But the people at Newby-Vance Mobility kept us in the air conditioning either in the office or when we were in a vehicle. They made the purchasing of the wheel chair equipped vehicle very pleasant, making sure we were satisfied with the price and comfort of our selection. It was one of the most pleasant vehicle purchases that we have ever had!! Would definitely recommend anyone in the market for this type of ride to go see them, they will do their best to make you a great deal.
You will not find a more knowledgeable or courteous staff. Top-notch customer care. The service they provide at Newby-Vance Mobility is second to none. They are a One-Stop shop for all of your needs.
We were very pleased by the level of service MarcusNewby provided to us.His help ranged from bringing the van to us, resolvinga few minor issues, helping with financing, and thendelivering our van ready to go.Thanks Marcus
We’ve had positive experiences with Newby Vance Mobility every time we’ve visited. We were able to find a van that would meet our needs on our first visit. FYI Saturdays are only available by appointment to look at vehicles and you can’t get your mobility conversion serviced on a Saturday. We told them in advance that we didn’t want to purchase any additional offers and they respected that request which led to the fasted vehicle purchase we’ve ever made! I’m talking maybe 1.5 hr tops. They did recommend gap coverage which we decided to purchase. We have had our van for a year now and we bring it to the Guthrie location to have the mobility conversion serviced. We also have a drive train warranty which requires that we get the oil changes and van service done on time and has to be at one of two (I think) Vance locations in Oklahoma. We’ve driven our van across the US twice with no issues. The EZ Lock (locks the power chair in place) works great and is easy to use. Both Newby gentlemen (father and son) are pleasant to work with. They are both patient and really take the time to explain everything. You can tell they have experience and listen to customer needs because they explain things you wouldn’t have thought of if you’ve never had an accessible van before. All other staff we’ve worked with have been amazing. One even comes to the ALS support group in OKC periodically so she will be available to answer questions and hear about the needs/concerns of these patients and families. Of course, it’s marketing for them, but she is sincere and truly wants to help. Overall, we would recommend checking this place out to see if they have a vehicle that can keep you going the places you’d like to go!
Sales staff is very knowledgeable and eager to help. Highly recommend!!
A wonderful place to do business!! I just had them install a lift for my wheelchair, and they did a wonderful job. They knew what they were doing, and were very professional. They did a much better job than the medical equipment store that installed my first one. I just happened to find this dealership in a paper at my Dr.s office, and I am sure glad I did. The only other place in town that does these now, has a difficult time even calling you back, and were going to take 2 weeks to get it installed. Newby-Vance got on it the minute the lift came in and had it ready to go the same day. I doubt I will ever go to anyone else now. Good Job!!!!
Great service and friendly smiles. Cornwell Pharmacy would highly recommend!
We needed a wheelchair conversion that would accommodate 2 wheelchairs and still having seating for 4 others. We were referred to Newby Vance. And I am so thankful. From the very beginning, Jim and Marcus were so kind and helpful. They were with us through each step of the process. And Jim took the time to reacquaint me with my newly modified van and all the awesome features. To say that I love my Braun ability conversion would be a gross understatement. Thank you so much, Jim and Marcus.
Great experience with the team at Newby Vance. They returned a sense of freedom that cant be full explained in this post. Thank you so very much.
I have been using Newby-Vance for 10 years. Jim, Marcus, and Lori have always gone above and beyond to make sure I get the best service possible. I suggest anyone needing assistance with mobility vehicles to give them a call.
This is a truly inclusive mobility vehicle shop. They understand and treat the customers as equals. They have the best equipment, but more importantly they have the most technical expertise.I have dealt with Marcus/Jim for many years personally and professionally. It is a quality establishment that does not have a true peer in the region because of the level of customer service, and the ability to have both your mobility equipment and your vehicle serviced top to bottom at the same location. Earl in the shop is a wizard who I have yet to stump!There is nothing more frustrating than your mobility shop sending you to the car dealership and vice versa. With Newby Vance you NEVER have to worry about that!!
I always have the best experience when I take my van in for service. They are so professional. The service department keeps me informed as to what is going on with my vehicle. I have purchased 2 van from them and will continue to contact them for all my mobility needs.
The staff was very knowledgeable about all types of mobility products. They took the time to really discover what my current needs are and what future needs could be. Highly recommend.
Personnel is extremely knowledgeable and eager to help with our mobility needs. The sales staff was willing to meet our needs and worked with us to meet our financial position The technicians kept working to position the E-Z Lock and the release button so they function to the best for our need.
Brought our van to us, explained how to operate the different features. Great personal service. The beginning if a great relationship!
Great company to work with that is family owned and operated. They were very informative and knowledgeable in the products they offer. I highly recommend this company.
I experienced a mechanical emergency early one weekday morning. I called Jim and he invited me to bring my truck in even though their service schedule was full. Jim and Earl worked me into the schedule and got me fixed and back on the road within a couple of hours. There is no way to improve on that service.
I want to sincerely thank Marcus Newby and all the folks at John Vance on my recent purchase of a 2017 Chrysler Pacifica. I love my new van so much, a great improvement from my old dinasaur I was driving. Marcus and everyone were so helpful in my buying experience. I hope to be driving this new van for a very long time. Thanks again everyone at John Vance Motors in Guthrie, OK