Outstanding service and professionalism. Jennifer is kind, knowledgeable, and patience in helping her customers find the right vehicle for the family.

Thank you Jennifer for being so sweet and patient with me while answering must of seemed like a million questions!

Great Experience.. Very friendly staff. I tell all my friends to use Country Ford.

Excellent experience with our salesman, Charles ‘Chaz’ Williams, and the entire Vance Country Ford team. Chaz kept us apprised of the pending arrival of the model, and communicated extremely well via text and phone calls. When we went to the dealership to meet Chaz, and then back to make the purchase when our vehicle arrived, EVERY team member we encountered made us feel welcome. The vehicle was quickly prepped and detailed, and ready as promised. I had several relatives recommend Vance Country Ford, and they were spot-on. I would definitely buy from this dealership again — a great experience!

Weather its service or body repair, or looking for a vehicle.Vance is where I go, best prices. & They talk to you, not down to you

Most Professional Vehicle Experience We Have Ever Had! Our salesman was Abul Nasiruddin.

Vance Country Ford Mustang Mechanics has given my childern the security & my freedom to travel safely again She drives & looks Beauitful guys

They posted a car thru my capital one navigation for which they pre-approved me me for car, regularly. They knew it wasnt detailed or inspected when I test drove. I was ready to make the deal and drove from northeast Oklahoma city to Guthrie 2 days in a row. Had my 2200.00 down payment in hand. The salesman ignored me, as I sat there. I guess the white customer money was greener than mine and no one responded. He claimed it was in service. I was even willing to pay for a full tent and add the missing rear bumper. My son in the military says no bumper, no problem. So, I left and called to complain to finance manager today asking why they do customers like this? No communication and I need to advise capital one to take them off their lists of businesses. Come to find out they sold the car from under me and didnt bother to communicate that to me and secure my business. So, Im told Im too trusting and should not trust them again. Mind you, I was up front with them before I ever drove out there initially. Its 100 degree weather and a 2 hr drive. I took off work to handle business, and they appeared to be legitimate. Yet, they were very accommodating to the white customer. 🤔 clearly, I need to reconsider buying American cars from America. This is not how to do business with ppl like myself.

Gave them 3 stars with Ford site but Form refused to post a negative review so now they get a one at most. I went to get a recall taken care of and ask them to activate the brake controller. According to YouTube a 17 minute computer job. The same mechanic that did the recall did the activation. Charged me $129. Another deal in Yukon quoted on its own $70. So will not be using John Vance again.

Easy, fast and honest. The way it should be.

Hands down the best experience I’ve had out of my 3 vehicles I’ve bought so far. Carla luster was great in finding me what I wanted in a vehicle and right at my budget! She’s not pushy like a lot of sales people are and that made everything so much better! 10/10 recommend and will be using them again in the future!

Brought my 2015 Ford Fusion in for transmission problems, they worked with my warranty company and had my transmission replaced. My vehicle has never ran better.

The best car buying experience I have ever had in 35 years!! What made it so special? No hassle car shopping. The salesman gave me the space and plenty of uninterrupted time to look over the F-150, the Expedition and the Explorer models. When I gave the salesman the the four vehicles ( two explorers, one F-150 and one expedition) I had narrowed my search to, he did not try to change my mind by telling me what he believed would be best for me or he believed was the best deal to get me in the car or what I looked the best in when driving. The salesman showed me the features that I wanted with a vehicle and helped me compare those features to further narrow my selection to the vehicle I purchased. The salesman listened to me. This is what I narrowed my purchase to...2020 Ford Explorer ST, it was the color I wanted, had the aggressive horsepower to pull a boat and trailer as well as the ability to navigate throughout traffic with acceleration of a performance vehicle. The final decision perhaps is not what the salesman expected...sound system.I was in and out from salesman to finance officer was 45 minutes. Next time you are looking for a new vehicle, take the extra time and drive over to see my friends Dustin or Jason.

We purchased an F-250 today with Chris Giberson as our Sales Consultant. This was the best experience I have ever had buying an automobile. Chris had the car ready when we arrived and made the process so easy. Will definitely buy from him again. Their motto is Where it is comfortable to buy a car and boy, did they live up to it! Thanks Chris!

Most comfortable experience ever.

One of the best places to buy a vehicle. I recommend Dustin (Buddha) to anyone who wants fun while getting a car.

My 2004 Ford Explorer was having major problems that other garages could fix. I took it in and Dennis Lancaster was my service advisor. Dennis was honest and able to understand exactly the complexity of the issue. Dennis was quickly in touch after leaving it to completely diagnosed.The result was accuracy in the repairs and cost and beat the estimated time to complete. I am very satisfied and I will be a returning customer.Great service

Great Donnie Smith is the ever wld not buy from any one but him

Have trusted and used John Vance since 1990. Always a pleasant experience.

What a great experience i had getting serviced at this dealer! Dennis Lancaster is great dude!! he went out of his way just make sure my vehicle would get serviced with quality, care, hassle free and guaranteed to get the job done! i will only come here for anything i need! you would be wise to do the same!

I bought a new f150 there in December of 2018. I had brought a couple of things to the service managers attention and kinda got the brush off,like he didnt have time to answer my questions. Then I was told it would cost me $150.00 to set up an evaluation with a tech to get my questions answered. Made my mind up then and there I wouldnt be using that shop.Now fast forward to this week,I started hearing a load whinning noise,did not sound like turbo,maybe transmission? So I called and asked some of the same questions agian different results completely.....DENNIS LANCASTERlooked up my truck in thier computer system( something I was told could not be done before) informed me of what warranty I had. When I asked if they could look at it I was very surprised at his response. He told me he could get it in the next day .Dennis arranged to have my wife taken back home after she dropped my truck off.The next day the problems I was having where diagnosed and I was promptly called.DENNIS was very informative, courteous, and polite.I agreed to have the work completed at the shop.When they where finished I was promptly called then they picked my wife back up and took her to get my truck.......DENNIS LANCASTER YOUR CUTOMER SERVICE WAS TOP SHELF.....IF JOHN VANCE IS EVER CRAZY ENOUGH TO LET YOU GET AWAY.CALL ME AND I WILL FIND YOU A JOB......GREAT JOB...MIKE BY GOD SMITHSON

Marcia Watson took great care of us. We were able to browse trucks online from the safety and comfort of our home and thanks to Marcia we were in and out of the dealership in record time.Marcia found vehicles that fit not only our budget but our wish list as well. Thank you to Marcia for a great experience and to John Vance for hiring such qualified staff!The Pearson Family

Scheduled service appointment 9 days ahead. Dropped car off at 8 am Thursday morning and now Monday afternoon and they are just now filing claim for warranty work and said it may be another 24 hours before they get permission to proceed. Worst service department I’ve ever dealt with at a Ford dealership. I could never recommend this dealership for anything after this experience.

Went for power steering motor replacement. Job was done in two days. Charged me for an air filter I didn’t ask for. When I used to work in a shop I had to get a customer’s consent before up-selling. Apparently ethics can vary.Total out the door cost: $1,589.30.

Took in my Ford Fusion for a transmission leak and noises from shock absorbers. Dennis who is in charge was very courteous when checking in my car.Dennis found the shock absorbers put in by Firestone were installed upside down. Lots of nuts bolts loose. Dennis got the shocks taken out and installed the correct way, tightened all nuts and bolts etc. he also found that he transition was not leaking. Some oil change place had spilled oil around it which resulted in looking like an oil leak.On the way home my car drove like it was new and my faith in Ford was renewed!You can trust this Ford Service place completely to fix your car and not charge you extra for any extra stuff.

The service department got my vehicle in for service timely and they provided me a ride back to Stillwater when I dropped the vehicle off and again when it was ready to be picked up. This made this appointment much easier for me and it was greatly appreciated. I have used the service department several times now and each time has been a good experience.

My 2020 Fusion which I purchased with John Hamm who by the way is the best salesman EVER was due for a oil change and I had set up a 11:30am appt. I got there early and instead of making me wait Ethan who by the way is the kindest and efficient service person received my car, completed my oil change and had me on my way before my 2nd cup of coffee. Now that was amazing!! Thank Vance Ford for hiring good people.

Great fast car deal and got exactly what we wanted at the best price. Jason Mckinney was the best salesman Ive ever dealt with. Ask for him he will take care of you

John Vance has been our dealer of choice for many years and always will be. We recently purchased a 2020 Ford Explorer that we absolutely love. They have always treated us fairly on our trade-ins and new purchases.The purchase has always flowed smoothly and quickly. In addition, the service department after our purchase has always been spot on with our maintenance and any repairs we’ve needed. I highly recommend this dealer.

This is the second truck we have bought from John Vance. They were straight forward with us, professional and appreciated our loyalty as much as we appreciate what they do for our community. From our salesman and sales manager, to the finance department, we felt respected and valued. Thank you for your honesty, we look forward to doing business with you for years to come.

Enjoyed my car buying experience with Jennifer Medina at Vance Country Ford. Purchased a nice used Ram 1500 and got them to add a back up camera as part of the deal. Overall probably the best car buying experience Ive had.

Best car buying experience for me since my first car. Bodie was wonderful and fun. He stayed on it until we found just the right vehicle. Hassle free, not pushy, and we got all the paperwork done quickly. Very fun group of people too! Highly recommend.

Joe Haslam sold me my dream car. A 2019 Dodge Challenger. This is the best dealership in Oklahoma hands down!! They treated me like family. ❤️❤️❤️❤️❤️

I am so thankful for Chris Knighton being such an awesome salesman!!!!! I have had many terrible experiences at dealerships and this is why my family and I will only buy from Vance!!! Thank you Chris for being so great at your job you made my Christmas the best ever!! I LOVE my new car and everyone that helped me drive off in my new 2020 ST Ford Explorer!!!!! Chris thank you and your team for making it happen!!! YOU GUYS ARE AMAZING!!! and I don’t care if your 3 hrs away we will be back!!!!

The service was great and I got a pretty good deal on my trade in and the car I purchases. The buying process was easy and pretty quick I would recommend them for anyone looking to purchase a new or used vehicle

This an atypical car dealership. I wont say they are giving away cars. I believe I got a good price that I am sure others will say they got a better deal. However, the people here are pretty laid back, very nice and easy to get along with. Its a small place, nothing fancy, no free food or drink other than coffee. Appears to be a low overhead in exchange for fair prices type of setup. If you are looking for a new vehicle these guys deserve consideration, especially if you dont care for the big fancy dealership where all they want to seal the deal right now!Jason McKinney was our salesman, great guy. Another gentleman who goes by Buddha finished our delivery of an F150. Hes also, a great guy and pretty funny.I am a very tough sell when it comes to cars. I dont like the hard sell, I want an excellent price and if the salesman doesnt know his/her shiite then I just walk away. So, hopefully thatll put this review into perspective.

Super friendly and fast service

Great sales and serviceWatch the finance team close..

Incredibly knowledgeable and expediate staff. Called them late in the day for help with a flat tire and they fixed my flat in 30 minutes. Always had a great experience at Vance Ford service.

I have purchased 3 new vehicles from John Vance Ford over the past few years. I would not shop at any other dealership. They are friendly, professional, and honest. Their service department is also great. I would highly recommend them.

They take care of business. Highly recommend! They will find the perfect vehicle for you and they will work with you.

Best and friendliest people, jump in to help with whatever your problem is, Dustin is the most helpful, kind,And honest for a car salesman, he never forgets your name, always ask about your family, get other to rally around and fix you car ASAP, Ill always go there for any car problem, Dustin makes your day, if 5 stars is good hes got 5000From me

Great experience at Vance, they were all friendly and ready to help without pressure from them to buy a truck.

Currently have my Limited Edition Bronco through them!

Great experience, we were very well trated and advised and right now i am very happy with my new car!!

Excellent experience. I highly recommend these guys!

Great staff! They were super busy on a Saturday, but we were treated like we were the only customers in the dealership.Smaller community dealers have to treat people right!Thanks, John and staff.

Highly recommend this dealership, Diana Martinez went above and beyond to get us exactly what we wanted in our budget! 🙌

Best buying experience ever! Dustin (Buddah) Chamberlain was great and and directed me to the perfect car!

Donnie Smith is the best. He goes the extra mile to help. I have bought other vehicles from him. He is the reason I traveled to Guthrie to purchase a new truck.

Good attention and wonderfull sales person Cris Giberson and Diana Martinez.

I was assisted by Drake who was super helpful and knowledgeable. I absolutely hate car shopping and he really made the experience as quick and painless as possible! I left happy and feeling that I had made the best decision for my family. Thank you Vance Country Ford!

Service and Parts hours are from 7-6pm M-Fand 8-2pm Saturday (Sunday closed)Tip to help you get through faster—Let Reception know if you plan to Schedule an appointment, check on status of a vehicle currently in Service, are in need parts or if time is a factor for appointment. These can all be routed through different extensions if you are having difficulty getting through on a particularly busy day or on short notice.They’re incredibly responsive and take excellent care of their customers.

We have been satisfied customers of John Vance for many years. John Vance has a convenient location, with an awesome selection and great customer service. Our car salesman Mr. Harness went over and above to make us happy. Overall great car buying experience!

Excellent and timely service. Thank you!

Great folks including Mr Vance .Suoer nice and helpful people .would recommend my friends and family to buy there ..

We recently visited Vance Country Ford. We are just looking at this point, but wanted to get some ideas. Drake (cant remember last name), assisted us and was super friendly even knowing that we werent going to buy that day. My husband retires in February and we will certainly be back to do business with you. Thanks for a pleasant experience!

Headed home after long trip with travel trailer we began having significant starting issue when HOT with the truck after refueling, I called from the road after almost complete fail and the sweet lady answering the phone assured us they would take us right in. When we pulled up Kevin came right out to help us disconnect and learn of the problem. Gabe and he asked several questions, came back with other questions and then figured it out. They ordered the part put the truck in working order so we could have lunch and kill time waiting for the part, which was a couple hours. We returned early, part was there and they had it ready to go in 30 min, Kevin helped us hook up and we were off. Cant say enough about him, he kept us fully informed and was very reassuring on the repair, and explaining it in detail! Thanks Kevin, starting great after several refuels as we still are working towards Albany, GA!!

Great service, on schedule and completed on time.

Did not follow through. . .

Drake was watching for a specific car I had told him I wanted. He called when the perfect car for me came in. I have never gone through a car purchase independently. Drake walked me through the entire process. He was very patient and helpful.

Sales team will not return calls even when they promise to. The car I bought from them was delivered with one key missing and with damage to the back. I was told the key would be mailed and a check would be sent to repair the damage done by the dealer. After a month of waiting they for the key and the check to arrive I have received nothing. Only hearing we will call you back or they are busy with a customer. I am very disappointed and feel cheated with my purchase through John Vance Ford.

Best dealership in the state. Hands down.

Hi everyone!! Beware of lyers!!I purchased a 2018 F150 on August 10The next day I noticed I was having transmission problems. Slamming into gear and not shifting properly. I returned to John Vance to retrieve the vehicle I traded in.And they told me they had already sold it .They put me in another track and tryed to fix my truck for one week with no success.The mechanic identified the problems but said it was normal and Ford has not issued any recalls. So after a lot of disappointment I excepted that I bought a lemon. On October 6 I Saw my truck at crest with a tag on it that said September 27 ( That’s when they sold it)When I confronted them about it they assured me that the original Sale had fallen through.And They felt like I was happy with my new truck Are You Kidding Me!! so they said they did not think they need to reach out to me. Wow very shady. I will definitely never go back. I have told everyone I can think of about there quality ethics of benefiting them not the customer. I understand I bought this truck!!But never expected to buy a lemon and have John Vance motors laugh about it!I even went and talked to the sales manager about getting me in anything else with absolutely no luck. Beware and make sure you drive it for a day or two before purchasing it because this dealership will not work with you at all

Easy car buying experience and we got a good deal. Very helpful staff. We appreciate John Vance Ford.

Friendly and helpful, quickly changed our Mazda fob batteries.

Was in and out of there in no time. Great Service!

We have been a customer of the Vance Country Ford for decades, always have been a highly satisfied customer service and products offered. Great local Ford service to work with.

Closed on a new vehicle for grdau. They are some good folks, altho she got a Dodge but finance office is in the Ford dealership.

Drake was such an awesome sales guy! So charming, too! Absolutely loved doing business with him!

Very helpful and out of there way to help

Great dealership, and they have very polite service people

I cannot recommend service at John Vance Ford. I took my Ford Fusion there to replace the passenger side airbag due to a recall. I scheduled the repair for Thursday morning, Dec. 6, and was told that it would take a ½ day. On the scheduled day I turned my car over to Jerimiah at 8 am and he told me it would be ready for pick-up at the end of the day. I called in the afternoon; Jeremiah initially said my car should be ready by five, but they had a lot of work. A couple minutes into the conversation I understood that nobody had even started to work on my car and it wouldn’t be ready until the next day. Jeremiah has an affable manner, but he has great difficulty telling the truth. He finally apologized that it wouldn’t be ready until Friday and offered to adjust my parking brake as a gesture of good will. The next day I called in the afternoon and learned from a mechanic that someone had only just started to work on my car. I also learned that when I had dropped my car off, the whole shop knew they had a lot of jobs left over from the day before. (Jerimiah, nonetheless, had told me that my car would be ready that day.) In any case, I picked up my car Friday night. Nobody had adjusted the parking brake, but I left Vance Ford and resolved to take my car elsewhere for service in the future.

SALES department has couple con artists that will lie you here and there at Vance Ford Country in Guthrie, Oklahoma. We have had over 5 vehicle purchases within the last 10-15 years, mainly come here for servicing our vehicles (SERVICE DEPT. IS FANTASTIC) for many years. Within the last 2-3 years their manager has been changed and the sales departments attitude and reliability has been gone down. We tried to get a used car this time for a family member, (we always encourage and advise people to go to John Vance due to their trustworthiness) they didnt do a single dollar amount of discount even tho we have 15 years business with this place.Salesman (I dont wanna give names here but if they reach out, I would be happy to) approaches with friendliness and helpful attitude first, he gets in the car with us and tells us specifications of the car as what he sees in the car. Man doesnt know any single detail about the car he is trying to sell, hp, torque, rpm per gear nor mileage. Keeps looking on the phone to the website to give us information. I have called before we go and told what we were or might be looking for. Didnt study his job, sorry but you gotta know about the item that you are selling for.We have had talked some prices, comes and goes then the rude attitude kicks in, next day we show up to let them know we are going to buy it for the deal we had. They denied their own offer, keep coming back that online price is the only price, online price is the only price. Manager never comes out, never welcomes you, never meets or anything, dude just sits in there and sales people goes in and out to negotiate or whatever they talk, so all the conversation is behind the doors we dont know if they are going to rip us off or not. Salesman has no authority to make decisions in this place. Ben Hayes I remember was the manager out there for a long time that he would come out, he would always talk to customers, introduce himself, tells about john vance, ford country, quality of their service and their core values. He would provide customer care, so the great service. Since the Ben Hayes is gone, this dealer lost its quality of service and the attitude has been change significantly.Possibly going to find another ford dealer to work with, we are saddened as a family that the way they treated us. Lately I was hearing from other friends and family about their quality was going down but never believed into it, after experiencing it now I know it is time for us to move on to another dealer. I am sure they will say we dont loose anything if we loose one or two customer, but I tell you this is how it starts to loose a community that it supports you for years.

Drake is such a great person and will work hard with you every step of the way!! highly recommend!

Drake Brewer was a great car salesman. He put in extra work to show me a lot of options of cars until I found the perfect one and always had a smile on his face doing it

Looking for a larger car to fit all of my grandkids! Drake helped me decide on the perfect car to fullfil all my desires! He was so patient with my indecisiveness! Thank you John Country Ford for having such patient and kind salesmen!

The best car buying experience I have ever had! Call Drake he is the best!!

Super service and very fast

Ive been doing business with Vance Ford for 3 years now. Love their service and talented saleman Drake Harness.

My girlfriend and I were looking for a specific vehicle for her. She wanted a lightning blue Ford Escape with the sport package, and after searching we found it in this dealer’s inventory. Ford Motor Company’s vehicle locater and Vance Country Ford’s website both showed the vehicle. We sent an inquiry in and Mark Rackley reached out. He said they had the vehicle and talked about how their dealership was relaxed. The dealership was 95 miles away. So we left on Saturday morning and drove 2 hours to them. Mark called to see if we were coming and to say he was going to have the vehicle washed and fueled. When we arrived we were told that he was in the middle of a sale that he would send someone to help us. Not a problem. This new salesman arrives, got the stock number and then went in search of this vehicle. He returns a few minutes later and tells us it had sold that morning. I ask for a manager and for Mark. No Mark because he won’t leave his car deal. The internet sales manager comes out and says he don’t know what happened but he would go check. So after a few minutes he returns and says that they dealer traded it 110 days ago and pretends to be confused. Then the internet sales manager offers to locate us a vehicle and have it delivered. He said they would take care of us. He didn’t seemed to concerned that we wasted 2 hours and 100 miles. He did offer us gas and to have the different vehicle, which they didn’t have, delivered to us. So one guy says it sold during our drive up; another says it was dealer traded 110 days ago. Hmmmm....Sounds like someone is lieing. We ask why does it still show in their inventory and Ford’s. He says that they must have forgotten to take it out of inventory. I ask him so you are telling me you misplaced a 32,000 vehicle and didn’t know it. He said yes. No we don’t want to business with someone who tries to bait and switch us. No we don’t want to deal with dishonest people or people that treat us like we are ignorant. I tell him no we will go to another dealership and he turns and walks off. So much for gas and an apology. We leave and drive back to Tulsa and buy a vehicle there. They salesman there knew we were looking and had apparently dealer inquired on that vehicle and Vance Country’s reply was a single word, “sold”. The salesman assumed we had bought it. So Mark Rackley knew for a few days we were coming up and that he did not have the vehicle on that lot. That is a great way to do business. That is a great way to treat people. So we buy a vehicle at BILL KNIGHT FORD in Tulsa, awesome service and treatment. As we are leaving my girlfriend receives a message from Mark Rackley thanking us for assisting in our buying experience and has attached a picture of a white Buick Encore. That’s not the same vehicle so that’s odd. So is Mark Rackley being a jerk because we left or is he incompetent? I wondered and as I drove my long drive home from Tulsa, I live an hour south of Tulsa. I call and ask for Mark. He picks up the page and I thank him for wasting 4 hours of my day, he laughs and says, “you are welcome, Should have left at 6am.” I tell him I’m going to post my experience online. Mark Rackley hangs up. I call back and he hangs up on me strait away. So he is pretending that he sold it that morning and it’s our fault because of the long drive. Hmmm....So Mark Rackley has no ethics, self-respect, or dignity to treat anyone that way. He lied, and when caught, in his lie he was flippant and rude. Mark Rackley is a reflection on that dealership, a very poor one. The dealership should be ashamed that their “internet sales manager” was useless and their salesman a crook. I will post this review everywhere to warn others not to deal with this man or company because of the lies and games. No one should be treated this way, buying a car should be a great experience. Mark Rackley is a prime example of why people distrust car salesmen. He might even be their poster boy.......

Thank you for help supporting and resolving an issue with my fleet vehicle.

Great place to purchase a vehicle

Great place to buy a vehicle.

Fast friendly place to get your vehicleserviced.

Crapy service, prices are outrageous...my mom got ripped off twice here. Taking advantage of an old women, on both Expeditions. Their shop prices are INSAIN. I dont recommend them even to get an estimate. A waste of time.

The folks here are wonderful, Gerry was so helpful and accommodating even with all of our kids.

Great place, sent 2 relatives in and were treated great

Awesome job from start to finish.

Good prices

As always, customer service was 5 star!

Drake was a great help! He was very nice!

Great service and friendly personnel. Greeting you with a smile.

Thankful for Drakes help as we shopped for cars! He was great!!!

Drake helped me out and got me into my favorite car!! Very helpful and kind!

We worked with Drake who was very helpful, professional, and didnt make us feel pressured! Great experience!

Drake was aweosme, he was so helpful and kind!

Drake was awesome! Very helpful!

I like how they take care of customers. Its just different!

Losers. As for me. I will never buy a car again here. They ripped my mom off. And sold us a lemon.