My car was making some weird sounds. I took it to a mechanic near me and they said I had a spun engine bearing and needed a new transmission. I took my car to Rich and he figured out it was an A/C compressor and tensioner. Rich and his employees switched out the parts and now my car is running smoother and quieter than it has ever been! He was very diligent about getting the necessary parts ASAP, explaining what he needed to do and was going to do, and getting the job done as quickly as he could.Rich did some extra work on my car while changing out the parts for free and ended up saving me almost $300 from the estimate he gave! I cannot recommend Rich and services more. Him and his team is honest, fair, and pay attention to every little detail.
His repairs were very proffecinaly done with quality parts. Its nice having something fixed and have it actually repaired properly and not bubble gummed back together.
Very reliable, very efficient, all around awesome service. I highly recommend!
Great little shop! Excellent attention to detail!
Rich repaired my vehicle and had me back on the road the same day. My alternator and a few minor things were bad. The price was very reasonable. ✔️🙏
I have been going to Rich & Sons for around 3 years now and have been incredibly happy with the service provided to me. Everyone is very professional and very informative. I always feel like I am being given a fair deal and that I am not taken advantage of. Every fix on my vehicles has lasted and I have not had to return for the same problems.
Great service and extremely knowledgeable. Rich knows what hes doing, and he is a very honest mechanic. I would recommend to anyone.
Friendly and Knowledgeable. Fair priced and quick turnaround time. Rich is a great mechanic and makes it a point to keep up on the ever changing technology on modern vehicles.
I brought my car there the other day since the blinkers, lights and a few other things weren’t working, and he fixed it right away for free. He was great since I don’t know the area well and needed to charge my phone to use the gps and get back home.If I lived closer I would definitely go there again. Thank you for being so helpful when I was stuck. Would absolutely recommend Rich & Son’s!
Reasonably priced and fantastic service. Locally owned and operated. Rich is knowledgeable and accommodating to my family every time we visit.
Best place to go for honest service. Highly recommend. New to the area and lucky to have found this shop
Great shop, honest and nice mechanic. Extremely knowledgeable and polite. Offered me a 10% discount because I am an EMT, Which was awesome. I highly recommend this shop to anyone.
You will not find a better, more ethical and moral mechanic!! Rich has saved me twice from other shops, therefore I will ONLY go to him from now on. When the Hackettstown Hyundai dealers service station lied to me last year about the repair my car needed, Rich helped me save thousands of dollars by fixing what was actually needed. Yesterday (July 3rd) Rich stopped everything he was doing to help me with an oil leak caused my Mavis in Hackettsown. Mavis never changed the drain plug gasket and did not re-install my drain plug properly after the oil change there two days prior. My car was leaking oil for two days and I didnt know until yesterday morning. When I drove straight to Mavis after leaving work early they refused to help me because they were too busy, handed me a business card, and told me to give them a few hours and try back later. I went straight to Rich and he fixed their mistake immediately right then and there on the spot while I waited. He took pictures for me, showed me the work gasket Mavis never replaced as required, and has me out the door in about 20 minutes. That is the level of care and customer service you want from your mechanic. The mistake made my Mavis could have seized me engine. Dont take the chance on a chain shop like Mavis that pays their employees commission and does not properly vet or train their people. Go to Rich and Sons. Hes honest, reliable, and fair.
Rich is very knowledgeable and friendly, does a great job with prompt service. He explains clearly what parts hell be using and what work needs to be done
The mechanic that every town wishes they had. Rich is the bomb diggity. He takes the time to tell you whats wrong how to fix it and will even show you and explain to you after hes fixed it. I stopped by a few weeks ago with an issue,he had it taken care of in a few short hrs. He explained everything, he called me and gave me a full break down of costs. Since then I have been back with other vehicles my family owns and will be coming back. Forget the stealerships my business is and will be with Rich & Sons from now on. See you on the next one Rich .-Dan
Very honest guy, very reasonable prices. Good service
I came all the way from PA. Rich treated me with respect and is extremely fair. He does fantastic work and I recommend anyone looking to have their car fixed right at a great price to come here.
Great service, nice guys, excellent work and they are HONEST!
Great prices and excellent work.