Havent been here in years but needed shoes for a wedding and found a great pair. When they rang up they were on sale.
Store is tidy but its so quiet. Not one employee even looks up as you walk by
Always a great experience when we go here.
Clean store. Very well organized. Always has been a clean store.
Couldnt use dressing rooms to try on clothing, was extremely disappointing
Great experience. Found what I needed and then some. Friendly service.
Nice beautiful clothes in plus sizes.
Clean store good service
I have to brag a little about the hair salon here. I actually didnt know they even cut hair here but ran into a friend who recommended it. Andrea was my stylist and she did amazing. Fun to talk to and did an amazing job. When she walked my hair she massaged my scalp. It was awesome!!! Prices were great and Ill definitely be back. Thanks Andrea, you made a customer for life!!!3
The store seemed dead and like they were trying to get rid of left over stalk
The Cashier Was Extremely Kind And Showed Great Customer Service 👍The Only Struggle Was Trying To Someone On The Sales Floor To Assist To My Needs In Looking For Merchandise Needed. 😷😳🤔😫
I love JC PENNEY...
Nice jeans and white tees
I did not hate this place. All employees extremely helpful.
Got some great clothes today for me and my grandson.
Great Service from the gal today. She took the time and patience to order an look up a few things for me
Need to get a.c working, can’t even shop, those employees should not have to work in those conditions. I will not be going back.
Too expensive! Its not the same as it used to be in the 19th century! Prices went up quality got low different atmosphere! Theres just nothing else to say about this iconic department store that has survived two centuries!
I went in to JCPenney to go in another department store. JCPenney is a great place to shop from clothes, bedding and appliances. The store is clean the employees are very helpful. No hassle return policy. Oh, dont forget the shoe department they have a variety of styles. Dont forget to use your coupons. I recommend this place to family and friends.
Clean friendly. Good pricing and quality
I went through JCPenney to go-to another department store. JCPenney has the best clothes at a reasonable prices. They have appliances, curtains, jewelry, and toys. Employees are very helpful and can assist you in whatever you need. I recommend this place to family and friends.
Tyrone & HarrisonFantastic team great phone ethics, professional, and most definitely great customer service. I most definitely would recommend.
Pennys has the best husky jeans for my son and plus size childrens clothes for my granddaughter. And skinny jeans for my other son. Nice clothes. But, definitely wait for sales. When they have sales, they are good. Otherwise, the prices are pretty high.I got very frustrated waiting for someone to open the fitting room. We asked the customer service desk to get someone. She called. We waited 20+ minutes. Had to ask again. Still no one. We asked AGAIN and finally the customer service clerk used her key and opened the door for us.Security was not good. No one checked the clothes we brought in, or brought out of the fitting room. Good thing we are honest.
Last minute gifts for Fathers Day! 💜💯💙
Pennys has always been a great place to shop,always something for everyone
Nice, clean, quiet, stocked and lots if s a lessNot much selection in their clearance area, kids clothes were a little separated
I like 👍 👌
Come on down and save during the holidays, spend 75.00 or more and get an additional 30% off your today order, Pennys is making Christmas magic again. 🎄🎄🎄❤️❤️❤️💯💯💯
First time visiting the store i couldnt find some help
I dont know but customer service was really rough around the edges for me when I went to pickup my online order 🤦🏽♀️
Prices one the item are lower than what they tried to charge me, literally took 2 hours to get my item for what the sale price is Customer service at register terrible in Hanford!!!
It was fine we arrive at 5:00 we did not know they closed early thank you custumer service very helful
Well stocked with many discounted items. But it took over 20 minutes on checkout line.
Some good deals when u find them. Parking a plenty. Usually quick in and out. Mens section need to be organized better IMO
Just trying to find some nice guys earrings and the lady was very rude acting like we couldn’t afford them and told us to come back when there was a sale. We can easily afford any of those earrings just thought it was very rude to act like that and come off that way towards a paying costumer.
An awesome staple of American department stores, I hope they stay in business
They is the only store that I have been to that doesnt have more variety in the big & tall section of clothes for me. I was really disappointed because I was told by in a employee to check online for what ever I was looking for.
Not the same store anymore, stopped carrying alot of products that I use to buy and always looks like they are about to close at any minute..the pride in they use to take in appearance of their store is going down hill
For years now, Ive shopped at Penneys and always loved it. Unfortunately like many dept. stores who have now closed, I feel this will be the fate of Penneys as well. The shelves are cluttered and unorganized. The staff are friendly, however, its difficult to find a salesperson to give one to one service. Its obvious the store is operating with a skeleton crew.Bottom line is that Penneys is no longer the fine department store as it used to be and thats a shame.
12 noon, only ONE register open!!! 8 people in line. I will avoid this store in the future!!! This is the Hanford store...
The cashier was very nice !Gave me a coupon and candy.
Rosa in Jewelry so helpful and courteous will always checkout there in jewelry because of her and Donna.
I think this store might be closing after Christmas, sad that we are losing our Malls and businesses
Bare shelves! Not the greatest customer service. The staff from the beginning has always walked around with their noses in the air!
Love jcpenny
I love jc penny, akways haved. There clothes are nice, but everyone has there own style, and price they look for.
The salon made my sister feel discriminated they asked for her age and looked her up and down and they still didn’t believe her. I will never recommend any family members or friends to the Hanford JcPenny. THEY ARE RUDE.
Awesome shopping experience.Friendly place to shop.an the people are helpful.
Lots of new clothing styles. The store is very well organized and clean.
My daughter was lost in this store for about 15 horrifiing minutes and the staff in this store was amazing! They called a code and everyone stopped what they were doing to find my baby! I can not explain how thankful I am to these people. :)
Nice big and tall section for graphic tshirts!
Lower the item prices otherwise and great shopping store
I dont go here much now that Sephora is open. Its a huge wall inside of the store that you have to walk around and it made the store feel more cluttered, since they dont have anywhere to put merchandise. The lights that light up the huge obstruction make it hot inside the store. I have not even noticed an increased in for traffic since the opening.
Waiting time for check out is ridiculously slow, not enough cashiers
Like going there they have nice clothing and good prices
Good stuff clean store helpful staff
Great selection for my big and tall guys out there. Alongside Marshall’s this might be the best. For big and tall needs in Hanford
Good service, lots of merchandise, but one of the security ink buttons was left on a pair of sweatpants so we have to go back and get it removed!!☹
Alyssa & Tinisha in the Salon are the BEST
2nd time in jewelry this week and I just LOVE the cashiers there. They are always so helpful and super friendly.
The store has good sales going on all the time🌹
They got a good variety of clothes
I went to the salon and my hair looked really nice afterwards, good customer service too :)
Girl at register was very helpful, polite and professional.
Its okay. Prices are good. Not my go to store all the time.
Good choices. One of the few good stores left in the Hanford Mall.
Didnt take my 10 dollar reward doesnt expire until next month. Just great. 👍
Customer service was great. I found evrything i needed and even got 40% off everything i got.
The lady in jewelry, Cecilia was very informative about jewelry, especially on black Friday, madness.
Found everything I needed. A lot of great sales throughout the store.
They have everything there
Great selection on levi pants for mens, organized and easy to find
Very clean and not too much of a wait at check out. They have my sons size of pants in stock which is hard to find in Hanford. The changing rooms are clean. A lot of people travel from Visalia to Hanford because of how well it is managed.
Cashier was very helpful and patient. Selection needs taller sizes for slim men.
Nice store, some good deals!
Excellent services and super good prices and selection
Did not find what I was looking for and only 1 slow cashier working while others just standing around talking while the line was very long. I ask a lady that was working in little girls department a question and she just didnt know and was very rude about answering.
Long wait in line 1 cashier several employees doing nothing
Good returned some boots that were to big got other size and they were cheaper got money back..
The employees were very nice an helpfull its jus a super small store.
Went to find a dress for a wedding Im attending, found the perfect one, and didnt have to stand in line to check out!
Went to get my daughter a onesie they have made for adults. She is using it as a costume for a Halloween party shes going to attend. It was in sale, which we didnt know so paid $20.00 less than wr ecpected. That is always Great. Friendly staff and all the hottest trends are at JCPenneyS.
I have always liked shopping at Penneys for clothes.
I love Pennys, the best deals for the best styles.
Great place, always get help when I need it.
Thiss my favorite store. Good prices.
Good sales on jeans. Good customer service.
Great customer service! 👍
The store had just opened and although I came across many employees no one greeted me. I stood at the register while about 4 employees nearby complained about the assigned employee wasnt there without any aknowlegemnt or hey, be with you in a bit. I gave them the benefit of the doubt that the o one had access other than the late employee. Then, behold 1 of the 4 ladies helped me. She was annoyed the whole time and there was that lalala awkward silence.
Was a mess and the mens shoe department was really sad need more help in that area
Great back to school buys!
Went to buy Sephora make up and got the best assistance...April was helpful and very curtious..Her knowledge of the products and her professionalism is the reason why Ill be back..Looking forward to doing business with JC Pennys in Hanford for a very long time...💄💎👠👡👜👚Lisa Mendiola❤
Descent prices Good Service and return policy
It hard to buy anything from JC Penney, because there so few of stores that are still open. Cant return if you give someone a gift.
Sales but not too many of their racks have nice descent clothes.its usually out of weather season clothes thats left on sale or clearance
Nice selection, clean. Friendly employees.
Mmmm
Sales and good customer service.