20 Years of being a licensed pro, and I just want to share over the past couple years since Ashley has been the manager in Hanover, the customer service has been amazing. Extremely helpful and she always remembers you walking in the door. Recently she hired a new assistant manager Melissa, she’s awesome too. So helpful and very knowledgeable with helping me find what I need. She also told me about the perks of having the credit card, they make it worth it! Of all the stores in south eastern mass this one is my favorite. Also very organized!

I drive out of my way to come to this location because they carry some of my favorites brands/products, but mostly because Chandra and her co-workers are exceptionally helpful and friendly! Highly recommend shopping at the Hanover SalonCentric

Slow service. Ignored me when i asked where a product was. When i got to the register, i asked where the product was and if i could grab it while she rang up my order “yes, of course”.I come back less than 20 seconds later, to discover she shoved my order aside and took the next person.I was already irritated from waiting in line for 25 minutes for 2 customers. And then to be shoved aside. AND THEN she decided to chat it up with the customers she took instead of me, and pulled her phone out to start showing them YouTube videos.You will never find me shopping here again.