We had a great experience purchasing our new vehicle from Hanover Nissan! We worked with Howard, Jonathan, and Ed. All 3 were professional, polite, and very easy to work with. As we were from out of town, we had several phone conversations with Howard before we made the trek in to the dealership. He answered all of our questions, worked with us to find a vehicle in our price range, and gave us a great deal! All well worth the 3 hour trip. Upon arrival at the dealership, we were greeted instantly and our new car was washed and waiting. The paperwork process was easy and fast! We were then given a tour of the vehicle and was on our way back home. Best car buying experience we’ve ever had!

This Nissan leaves much to be desired. I was here with a friend for a simple car issue the other day for their Nissan, which they purchased here. While purchasing the car was an overall positive experience, the other day was not the case. Nissan charged us approximately $600 dollars for accomplishing absolutely nothing. We now have to take our car to another service place, and have wasted our time and money. The three stars is reflective of our overall service with this Nissan dealer, not just one or two visits. They did give a good oil change at a fair price

[2021 Nissan Murano Platinum] Great deal! I got more than I was expecting for my trade. I got a lot of rebates for my new car... to the tune of 3k! No pressure at all, which I appreciate. All around great experience. When I received the car, it wasnt topped off with fuel; it was corrected on the spot, with apologies from all. I did not put that in to point out a flaw, but to point out how they care and then quickly rectify a problem. This attention to customer service is why my last four vehicles were purchased at Hanover Nissan (and Lots for Less). Ive bought four other cars from dealerships in the immediate vicinity, but the previous four were at Hanover Nissan. Customer service makes the difference every single time. If youre a Veteran, youll be acknowledged and appreciated. I didnt ask for it, but when the staff read my wifes license plate, it became apparent they mean what they say as it pertains to Veterans. They appreciate service, of every type.

Walking into a dealership can feel like walking into a lions den - car salesmen dont have the best reputation. Hanover Nissan made the experience not only comfortable but even enjoyable. Ryan was the epitome of helpfulness with his honest, candid, and caring approach to our interactions. His authenticity was refreshing. The rest of the staff was also knowledgeable, personable, fair, and transparent. If I had written a script for it, I wouldnt have changed too much.This was my first experience with Hanover Nissan, but I could not give them higher praise for the way they dealt with us. As far as I can tell, you cannot go wrong shopping here.

The TEAM at Hanover Nissan is absolutely AMAZING! Josh was by far the best sales person i have encountered in a very long time. He genuinely cared about getting my girlfriend into her dream car! Ed was absolutely fantastic as well! He went above and beyond to get eveything approved! Jay was amazing as well! He worked his magic and got my girlfriend the best deal possible! We will be buying all of our future vehicles there! I highly recommend this dealership if you want to be treated like family!!Thanks guys!! Nikkie&Nicole

I bought my truck a few years back and had a great buying process but what is even more rare is that the great experience has carried into the service department. Jeff fought Nissan for weeks to help get issues covered out of warranty after I picked up the truck. Well he succeeded and called me a few weeks later and told me the news and they had a refund check waiting for me. He always squeezes me in when I need something done. 100% would recommend from buying to servicing a vehicle here. They have a great team that will look out for their customers!

My son bought his truck here a year ago and the customer service is wonderful. He is stationed in NC, but will bring his truck here for service as the local dealership where he lives is not very attentive. Hanover Toyota is fast to respond to his calls and fast to service recalls and annual service. Highly recommend

Everyone was helpful and knowledgeable. They did not pressure us. They just found the car we wanted. When we went to pick it up, it was all ready and the paperwork only took a half hour.

Was great experience Mel is a great sales rep as well as all managers. They made my dream come true for owning my first truck.

Let me start off. This was definitely the best experience on purchasing a vehicle here it was painless. My sales person Howard the F&I Jason and the sales manager Ed were great. The whole process didn’t felt like being pressured or rushed. They work with you of any problems and go out of there way to answer any questions or concerns. Highly recommend purchasing a vehicle here and get these guys to work with you. Howard, Jason, and Ed. Thank you very much. Will be back soon to purchase another vehicle.

Great Buying experience, Sales Manager Ed and Salesman Oz were excellent to work with! Thanks

Great place to take your car, people are friendly and the work was done.

I couldnt be more pleased. The staff at this dealership are very helpful and explained everything completely. They made sure we were comfortable with the vehicle and understood the different options it provides. The purchase process (the paperwork) was explained and handled very efficiently. We are very happy with the entire experience! Thank you.

Great customer service. Unbeatable prices. Reliable vehicles. All around the best car dealer experience my family has ever had. Would recommend to anyone looking for an affordable, worthwhile car. Workers were informative, helpful, kind, and personable. Loved the experience as a whole.

Very quick getting the work done-a lot less expensive than I was expecting-friendly people and an overall great experience-thank you all for all your help.

Ryan Heller was my sales consultant, and he did an amazing job! I was super nervous about going through a dealership, and he made my first experience so convenient and stress free!!!! Jason Shelton was the money guy, and he was as efficient as possible. And Zach Taylor was the numbers guy and he was straight forward and honest with me! Great dealership!!!

Wow!!!! Been Reading all the great reviews my only question is what Nissan dealer are they talking about? The one I have been calling dont return calls, and thats only the beginning if and when I receive a call I will update my reviews

My husband and I recently purchased a new vehicle from Hanover Nissan, and Ozzy, Jason, Jon, and Ed were all incredibly helpful and knowledgeable!

Pauls comment, Hanover Nissan was great as always, all the personal were very helpful and very professional in helping me with my concerns and setting up an appointment for me. Also talked to Ossie the gentleman that sold me my Truck 🚛 that I love 😘, very nice gentleman. 🇺🇸🇺🇸🇺🇸🇺🇸🚛

Best car buying experience my family has ever had. Thank you Josh Cota and team!

I wasn’t sure what to expect when it came to buying a car mostly online during COVID, but the entire process was quick, seamless and FUN! In fact, I spent more time on my test-drive than signing paperwork. Dan, Zack and the team took excellent care of me, even going as far as delivering the car to the train station in Lancaster so it was there when I got off the train from Philly. It was Zack’s day off but he made the drive to hand me the keys himself ... if that isn’t literally going the extra mile than I don’t know what is. Thank you guys!

Service team was friendly, fast and efficient

I had a very good experience with takoda, working with her throughout my purchase. She was very friendly, didnt pressure me at all, and was knowledgeable with the questions I had

I was very pleased with my interactions with our salesman, Ozzy Rosario. He was very knowledgeable and helpful.

Purchased a Nissan Titan. My salesperson, Ryan Heller did an excellent job explaining all the features of my new Titan. I felt I received a good deal.

Like always... the service team was amazing. Great customer support, warm, friendly and attentive to all my needs.

Always enjoy my experiences with Hanover Nissan. Just traded my 17 Altima which I bought from them two years ago for something more snow friendly and Kristen Barnhart in Finance, John Volpe in sales and his sales manager Zach made the process so simple. They made it so I didnt have to worry about a thing and got me to a payment I was comfortable with on an awesome Xterra. Thanks guys, awesome job!

I recently bought a 2012 Nissan Murano. My salesperson Jon Volpe was amazing. He made everything very easy. The sales manager Zach Taylor helped make buying a car a great experience. Thanks guys. Im very happy..I love my new car.

I had terrible issues with the processing of my title for my 2017 Nissan frontier which was from another dealership. They mistakenly put Ally financial as a lienholder on the title. It took this other dealership months to correct the problem.I took the truck to Nissan and Hanover and the lady Missy in the title department was amazing. Not only was she extremely nice she was willing to go the extra mile by calling this other dealership to fix the title situation. She was able to get done what took them months to do. I also had a very good experience with Dan Freiser the manager at that store. he was courteous respectful and quick to act on things that needed done for the sale to take place. I would deal with these guys again in a New York minute. Thanks again for your help!

Great customer service from Jeff in service and Jake. Both are wonderful to work with. Thank you!

UPDATED: The owner Rocks! She didnt realize I never got my card and personally made it right! So, thank you Hanover Nissan!! They officially get 5 stars when my original was 4! I would still go back and buy another car from them too! I love my Maxima!! Thank you again to the owner!! I appreciate you, definitely Jason, and the Service Dept guys are really cool too!!Orginal post:Other than neglecting to make it right after numerous attempts about my $50 gift card for a test drive, Id go back if they had the car I liked and it was a good deal for me. I did end up buying a model up from what I test drove and Im happy with my car. They had many chances, but ignored my inquiries and still no word. I gave up and I normally do not, but I figured Id just put it in my review and hopefully its a training tool to not ignore your customers inquiries because it leads to posting publicly. Ive had my car for a year now. Jason Shelton and the Service Dept guys are why they got 4 stars. It wouldve been 5 if I got my daggone gift card. Im still salty! ;-)

We had a great experience working with Dan, Jonathan, and the team at Hanover Nissan. They had several good options that would meet our needs and worked with us on the pricing and financing to ensure that wed be under budget. Their certified pre-owned vehicles come with a generous warranty, free loaners when your car is in the shop for an extended time, and a few free oil changes and tire rotations. Friendly staff that took the time to get to know us. Looking forward to working with them again!

ALL of the staff I Encountered were friendly, courteous and attentive.

Warranty service today for some little issues. Service Advisor took me in early before my appointment. Fixed some of the issues some needed parts ordered. Very happy. Great job.

From the sales person to management,they were fantastic, great place to buy a car .you guys rock

Ryan Heller was great to work with, as was everybody else we dealt with. They showed respect for our time and listened to what we wanted. We purchased a versa that was just exactly what we needed.

I purchased a truck from themRyan Maloy and Sales Mgr wonderful to work with no pressure both went out of their way to make it happenThank you bothWill return again

Hanover Nissan is a Great place to shop and buy a Nissan. I couldnt work a deal in Harrisburg so I went on the web and found the pricing was thousands less yes thousands. John was great and working through the entire possess. Hanover Nissan is well worth the drive, Thank you all.

The folks at Hanover Nissan were amazing and our salesman Jon Volpe was wonderful. No pressure, no games or gimmicks, just fair pricing and all our questions answered. We are going to love our new Pathfinder! Thank you!

About a week ago I purchased a used 2012 Chevy Malibu. The staff was so amazing and friendly. They understood my concerns with my current car, and were able to get the payments around where I wanted them and it was a very smooth process. Jason Shelton went above and beyond with his communication and position as a sales man. He got me into a car I never could have imagined at this time I would be in. Stop by, take a look you wont regret it!

The service was good, and the staff was friendly. The waiting area was nice, but there was a limited number of channels for the tv

The Service Manager and staff were very friendly, knowledgeable and courteous. Very happy with the service.

We recently bought our pre-owned 2014 Nissan Pathfinder from Hanover Nissan. From the first phone call to meeting our sales person, test driving to signing papers we had a positive experience. Jason Shelton was our salesperson- he was very knowledgeable and kind not only to us but to our 2 children who were with us. He was humble and made sure there was no pressure and made us feel at home. A big thank you to him and to the rest of the Hanover Nissan family. Well done and keep up the friendly atmosphere you have going there.

Best dealership service experience Ive had...Ed was remarkably professional and courteous!

I had a leak in my roof. I called and the service tech immediately suspected the cause and gave me an idea of the cost to investigate and repair. I took the car in, picked up a loaner and was on my way in under 20 minutes. I received a phone call later in the day confirming what needed to be done and giving me an estimate of when the repair would be complete. My car was actually finished early and the return of the loaner and pickup of my car took less than 10 minutes. I wont know if the repair worked until it rains, but am confident that the problem has been corrected.

Great people to work with they care about the customer

Just purchased second vehicle from Hanover Nissan, both from salesman Jason Shelton and sales manager Zach Taylor. I would highly recommend as both transactions went very smoothly. I appreciate Jasons help recommending a truck that was exactly what I was looking for, and for help working with price and financing.

Brought my car in for inspection. It needed more than I thought it would. Instead of calling me and letting me know that it needed something they waited until I came to pick it up to tell me. This would have left me in a bind, except Ed offered a loaner car until my was fixed. It only took a day to fix but I wished they would have called me to tell me what was wrong in the morning so I could have given them the okay to fix it and I wouldnt have had to wait. Other than that everything was fine, my car is fixed, Ed and the mechanic were very helpful in explaining everything to me and getting me another car until mine was fixed. Everyone seems very helpful there whenever we come in.

Very pleasant atmosphere and welcoming team! Every experience at Hanover Nissan is beyond exceptional! Sales associate was very friendly and did a great job showing us all the amazing features of our beautiful new Murano! Keep up the great work! 😊

Incredible teamwork.My salesman and the finance mgr. worked as a great team to get me what I wanted .

The transmission in my Frontier just DIED! They had my truck in the shop that very day! A special shout out to Assistant Service Manager Ed Dominguez! Even though it was close time for him to go home he waited till I got there! He hooked me up with a loaner and said hed call when they had a diagnosis. Unheard of customer service! Got a call the next day...…..unfortunately the transmission couldnt be saved! Ed gave me all my options and said theyd respect whatever I decided! Again.... customer service! I love that truck so I asked them to replace the transmission! A short time later my truck was like BRAND NEW! Then the Check Engine light came on and they resolved that problem as well! EVERYONE (even the girl that took my money ha ha ha!) was just SUPER helpful! Same for the mechanics! They just dont make enough stars for this TOP NOTCH dealership! You can be SURE I had a Nissan hat on when I left! :)

Everyone was pleasant, friendly and professional. Wait time was shorter than expected.

Cost myself $45.00, to find out they gave me the wrong spark plugs for my Nissan, WOW

The sales person ( brandon robinson) was a pleasure to deal with he got me in for an appointment and had me in a new car the same day. The finance department ( jason) took care of me in a reasonable fashion. My girlfriend was happy to be able to enjoy some treats from brandons desk while she waited 😆. Overall was a great experience at hanover nissan. Best sales person ever award goes to brandon robinson! Thanks again to TEAM NISSAN in hanover pa.

Best deal Ive ever gotten on a vehicle. Brandon Robinson is an good up and coming sales consultant.

I had my Altima collision damage repaired by company recommended by Nissan service area, the service department provide me with recommendation to loan car. All service was satisfactory completed and car returned to me sparkling.Thanks

I had a wonderful experience working with Austin at Hanover Nissan.He did an exceptional job handling my lease trade it. It was so easy and no stress!!I love Hanover Nissan and highly recommend them to family and friends.Thank you for the wonderful experience!!

Ive had my car serviced here for at least 10 yr. Everyone has been very friendly and professional. Definitely will continue to support this dealership.

They always help me even no reservation

Highly recommend this place!

Great Service! They are always ready for your vehicle needs to be met.

I recently purchased a Nissan Titan from Hanover Nissan. Besides absolutely loving the vehicle, I loved the service I received from the employees. Kristen and Ryan in sales, and Pat in finance, were absolutely wonderful. I am 60 years old and have never had a better car buying experience. They all went the extra mile to assure my satisfaction. I would recommend Hanover Nissan to anyone shopping for a vehicle. On a scale of 1-10, ten being superb, I give them an eleven. Thank you Hanover Nissan and your employees. Gary Inners loves Hanover Nissan.

Difficult dealing with these people to schedule. The sub the work out to other shops.

Jason was absolutely wonderful, including the whole staff at the dealership! Very friendly and welcoming. They worked with me financially to make sure I could afford everything and went over all of our questions. Thanks from the bottom of our hearts! We are so thrilled for our new family vehicle, 2019 Nissan Rogue! I would highly recommend this dealership.

Car repair needed. Flexibility with schedule and loaner vehicle service was really nice. Definitely made the whole process surprisingly painless. Excellent customer service!

Very good experience leasing a car. The entire staff made the process enjoyable. Even when I had some last minute self imposed situations, they stepped up and made everything happen.

I had issues with my vehicle and Creedin was very helpful over the phone, giving me advice about what I should do next. Then Ed and his team was able to text me updates and even made sure my PA inspection was done! Wouldnt go anywhere else.

Thanks to Jason & Zack for getting me into my dream car and out of the one I previously settled for. And my husband in his 3rd row pathfinder. Love driving my platinum Altima. I now have all the bells and whistles. Lol. Jason was very knowledgeable about both vehicles and showed us a lot about them. Very pleased Thanks so much

Jason, Mike, Zach, and Kristen all made my experience buying a new car wonderful! It was such an easy experience and everyone was so helpful. Would definitely recommend them and will be back when it’s time again!

Creedin did an excellent job of managing our service appointment. He kept us informed of the progress. Treated us professionally. Was knowledgeable about Nissan service. Great job by all involved.

Excellent, quick, reasonably priced friendly service by appointment! I highly recommend them!

I brought my vehicle in for annual inspection. On my way in a hour. Great job shop

Sam my leasing and sales consultant was absolutely perfect. She was knowledgeable, professional, and personable. I would recommend her to anyone who is looking for a new Nissan or a used car. She made the process fun and enjoyable. The service staff was also very professional and easy to work with. They got all my services done super quick. Thanks again HanoverNissan!

I had a fantastic experience and everyone was very knowledgeable and friendly!

Just returned my first lease with Nissan to Hanover Nissan and it was a seemless experience. My salesperson, John was great in helping me find a new lease that meets my needs, desires and budget. All a great experience, and highly recommended

Great customer service. We had a salesman named Jason Shelton. He was without a doubt the best salesman Ive ever worked with. I would recommend him to anyone. Ill be back for my next vehicle for sure!!

Originally purchased the car in York, PA but there were a few problems with the service department so tried Hanover. So glad we did. Nice people, willing to listen and work with you. Only 4 stars because we didnt buy the car there.

I recently bought a Nissan Rouge and I absolutely love it. I worked with Jason Shelton and he went above and beyond from the start. He was very informative and helped me every step of the way! I highly recommend going in to see what they can help do for you!

Great sales people, no hassle dealing. Pleasure to shop there.

Great dealership. Best buying experience my wife and I have had in years. Jason Shelton made everything super easy and transparent. We will definitely be back for our next vehicles.

Great experience. Went in for a recall on my vehicle. I will always use these guys for all me vehicle needs.

Hanover Nissan takes care of their customers. They got my car in handled all the requested services, and more. Great team of people taking care of you and your car.

We were working with another dealer closer to home for a Titan & found the same vehicle @ Hanover, an hour away. They respond within minutes & gave us a better offer & we drove gome tgat night. Jon our sakesman was respectful to my wife & daughter, highly recommended.

I am so happy with the purchase I made at Hanover Nissan and every part of the sale went so smooth. My salesperson Joshua Cota made a big impact on me and the sale itself. He seemed to to be very genuine and confident, which of course made me feel confident in my purchase. He worked very hard to get me the best deal and make my experience wonderful.

Great sales staff to work with. Bought a 2018 Pathfinder and a 2018 Rogue. Still have our 2004 Frontier we bought there brand new, has over 215000 miles on and running great. Service was also a pleasure to work with, had fog lights put in Rogue after purchase.

My vehicle was scheduled for an oil change. When It was completed I noticed my inspection was due to expire next month. Ed and his crew agreed to complete the inspection while I waited. I was grateful I didn’t have to make a follow up appointment for the inspection.

Just bought a new 2019 Nissan Frontier. Jason Shelton was my sales representative. Super friendly guy, the whole team at Hanover Nissan were just great.

There is honestly nothing that could have gone any better. Professional staff that worked hard to make me happy and they respected my time! Pleasure working with Hanover Nissan!

I was in need of my titan to do a special service out of town and my truck was totally dead. I talk to a wonderful Gal and she got the ball rooling and all the people who jump into help were great. I made my dead line and all is good!!

Jason Shelton was great to work with. He was respectful, knowledgeable, and helpful without pushy. We enjoyed our time with him tremendously. He was considerate of what we needed to make the deal and worked hard to get to a monthly payment that worked for us.

Fixed right first time very transparent about the work that needs to be done

Highly recommend! Very friendly, knowledgeable, helpful staff. Low pressure, the opposite of other dealers we looked at. Ryan was fantastic! And if he was busy another staff member would jump right in to help as if you had dealt with them all along. I very much appreciated Ryans patience, experience, humor, and willingness to negotiate in order to have my mom in a safe car that she really liked. That kind of outcome is priceless! Thanks Hanover Nissan!! Well be back! Totally worth the drive from Carlisle.

I got the best deal at Hanover Nissan! Really enjoyed my buying experience with Danyelle. She took a great deal of time with me on several occasions to help me decide which Nissan was best for my needs. 2016 Nissan Rogue is my new ride and I love it! My experience with Hanover Nissan was exceptional each time I visited the lot and on purchasing day I was treated wonderfully. Im very happy to recommend Danyelle and Hanover Nissan to everyone!

Really like the service center and staff

I purchased a new car from Hanover Nissan on Monday, August 11th. From start to finish, it was definitely THE best car buying experience ever for me. My salesman, Jason Shelton, was extremely focused on me, and not on simply selling a vehicle. He was attentive, respectful and friendly. He took the time to introduce me to several of the staff. I highly recommend Mr Shelton if you are in the market for a Nissan.Everyone I met at the dealership was friendly and professional. I met the sales manager, Kristen Barnhart, several of the service staff, and the finance manager, Patrick Bernard. Every one of these people took the time to answer any questions. And every one of them were very friendly, and smiles all around! In my experience, thats unusual in auto sales.Thank you all! I can tell you, my next purchase will most likely be at Hanover Nissan!

Wonderful experience! I am in sales and know a customer should be treated. I purchased a 370z from Hanover Nissan. I must say that the their process, paperwork, cleanliness of the vehicle was perfect. They valued my time and treated me like a gentleman. The Salesperson Noelle, Sales Manager Dan & Finance Manager Karen, are all aces in my book.

Wow, top notch dealership. Used cars here are the cleanest Ive seen, like new! Staff is very friendly and not pushy. Great experience!

They completed the 90k mile service in about an hour and a half. The price was exactly what was promised up front. No complaints here, it was a good experience.

See Jon Volp, very helpful, got my daughter in her Rogue. Very nice fun guy to work with. Made the stress of car buying not so stressful. He answered every question we had, made us comfortable turning the process. Never any pressure from him at all.

I had a great time buying a car from Hanover Nissan. Jason was very helpful and understanding. They are, making it fun again.