My experience from buying the car to getting it serviced has always been exceptional and effortless. I brought my car in for service this week and the loaner car was ready to go and the customer service from David and his team was fantastic. Thank you, Oliver

I just want to say the customer service was excellent. They repaired what was needed, took care of the warranty work, and more importantly didnt try to sell me work or parts than needed. I will be sure to have all my car needs there. I highly recommend them!!! Thanks Dave for a great experience!!!

First time at Land Rover Hanover and received exceptional customer service from David Campanale and team. Dave provided best practice and recommendations regarding service needs for my vehicle. Most importantly Dave listened to my issues and concerns. I highly recommend Land Rover Hanover for your Land Rover services.

Dave was really helpful. The work that was done to my car was about 6 hours but he made sure there is a convenient way to get to him incase I need anything during my wait. Everyone else seemed so helpful and they were happy to have me there.

This dealership is excellent. I dealt with Melvin who was professional, responsive and very personable. Too bad I can’t buy a car yearly, but if I need another down the road, I wouldn’t hesitate going back. I highly recommend this place.

Thomas did a great job explaining the service I needed. The price was reasonable and Service was quick (same day). The car wash at the end of service was a nice touch.

Tom is always the ultimate car dealership service professional. I’ve been working with him for years and he’s a great communicator and always a pleasure to work with. He never over promises and he takes great care of me as his customer. I would highly recommend Tom and the service department at Land Rover Hanover.

One of the better experiences I have had at Hanover Landrover. Checking to get the loaner was timely. I do appreciate and very much like the new text system to let you know what was found with your car and the status update. Dave was very nice and when I called he provided very thorough explanation of what they had found on my status report as I had a few additional questions. Much improved overall since last time I was there

Bruce was great to work with. Everything went smooth and the dealership itself was a clean and beautiful facility.

Dave is always there in the Service Department to help with whatever is needed and get me back out on the road smoothly. I always know what’s going on and what to expect going forward. Even after hours (apologies!). Thanks, Dave, as always, for going above and beyond and for your stellar service!

After contacting most of Massachusetts Land Rover’s, I checked the online online inventory and I set my heart on a 2021 Range Rover Velar that was at Land Rover of Hanover. Immediately when walked in I was welcomed by warm and friendly smiles from the staff . I was shown several different vehicles that fit my needs and wants was and given the keys to go for a spin .I absolutely love Land Rover of Hanover ! Everyone was extremely friendly and professional.From Mike my Salesman to Emma in financial ! They made my car buying experience joyful and relaxing. It was so easy, I felt like I had bought from them before, and actually wish I did ? Lol I’m truly grateful to have been given such kind service. Nobody there is too busy to answering or all your questions ! I’m so excited! !Thank you all for making this a wonderful experience!I would give this dealership 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!Thank you Thank youPatricia G.

The dealership is super helpful but I picked up my car and it seems in worse condition now. The car just has endless problems.

Best experience you’ll ever have at a dealership. It has a relaxed atmosphere with the highest quality of attention and customer service. They have just the right size sales group to take care of everyone, without having an overwhelming presence. Everyone there is friendly, easy to talk to, professional. and an expert at what they do. I bought a Land Rover from there many years ago, but have had other vehicles in the last several years. I haven’t been at all satisfied anywhere else. I just bought my second Land Rover there and was again impressed with everything. Of course the vehicles speak for themselves, but this is a place that makes buying and owning one the best experience you’ll ever have. Couldn’t be happier!!!

Great customer service! They make you feel welcome from start to finish. The maintenance performed on my vehicle was exactly as specified and the communication of services and timing was great.

I would never take my car to anyone else. The team here is the best. Tom has gone out of his way to help me with any questions I have with my car. It is very clear that Tom cares about his customers, ensures that all questions are answered and he delivers each time. I appreciate the entire team. Thank you

The BEST experience I have ever had in buying a car. The customer service from all the staff, especially Melvin, was amazing. I highly recommend Land Rover of Hanover.

Great dealership always go out of their way to make life easy weather you are there to get info and purchase a vehicle or if you are there for service. Usually I deal with Mike, Glenn, or Tom in service. Have be doing business with them for15 years and just leased my 6th Land RoverAgain great dealership and great staff and people to deal with

Went to Land Rover Hanover to purchase a used car for my son. Bruce, Jhul, and everyone at the dealership was great to work with. I have never felt so comfortable purchasing a vehicle. They made the process very easy and went above and beyond to make sure we were confident a d happy with our purchase. Highly recommend!!!

I recently moved to the south shore. We have made two service appointments with prime land rover and we very happy with every aspect of the appointment.

Great responsiveness and customer service. Their valet service saves me countless hours and they take care of my issues each and every time. I would go back again.

Amazing!! The service here is top notch. Melvin primarily took care of us and he was kind, thorough and patient. Never pushy. Everyone we met during our car buying experience at Land Rover in Hanover was so pleasant and accommodating. The best car buying experience we have ever had. Will be repeat customers.

Tom from Service Dept was great. He kept me informed every step of the way!

Prompt, prepared and efficient. I came in totrade in my Audi S4 for a newer S3.Direct and straight forward negotiation. Drove off with the S3 2 hours later. VERY clean car.

Kudos to Hanover Range Rover! Mgr Michael Feit was on top of everything as was service mgr David. My car was returned to me in pristine condition by the driver Fred who further went on to show me what was done to my Sport. Cant say enough good things about what was my first service appointment! Thanks Hanover!Barbara S.

My experience today with Land Rover Hanover was great. Tom in service took really good care of me and was attentive to my needs. He was able to provide answers to my questions and made sure my car was serviced in a reasonable timeframe. He even saved me a trip by looking further to find I had a recall I didnt know about but was taken care of on this trip. Tom you rock!

Excellent! My battery exploded (random) and vehiclewas towed there. I received a call the next morning, diagnosed (it definitely exploded) and they repaired.Professional and easy!

My experience with Land Rover Hanover was seamless and professional from my first email inquiring about availability, until I left the dealership with my new vehicle.Working with their Business Development Director, General Sales Manager, and Sales Guide ensured that all of my questions were answered thoroughly. As a team they were highly knowledgable, proactive, and great to work with.

I had a great experience with this dealership. I purchased a 2020 Range Rover Evoque and a 2020 Discovery Sport. Melvin was a great salesperson to work with, he answered all of my questions and I drove a variety of models. This was not my first dealership I stopped at, but I am happy it was the last. I also worked with Michael the General Sales Manager and John who did all of my finance. The team here is nothing short of superb. They will definitely see me in another few years.

I understand Constantly needing to get the “system updated” is a problem with the actual product (‘19 RR Sport)and not the dealership. Having to wait over a month for an appointment for service (even if it’s just to reset your key Fob) is absurd.

My vehicle was serviced at LandRover Hanover for a minor issue, upon arrival my car was taken right into the bay. Once resolved the technician servicing my car came over and provided a very detailed account of which may have caused the sensor to come on in the car. The atmosphere was very inviting, warm, and friendly. Such professionals!While I don’t intend on visiting too often :-) I wouldn’t choose any other place to have my vehicle serviced.Big thanks to Dave the service advisor for the assisting.

Service time was reasonable. Prompt, professional and polite.... highly recommend.

Not typically compelled to write a bad review but the experience we just had here was terrible. Just walked in to look & inquire about purchasing a Defender. Not one person said hello when we walked in - too busy staring at their phones and eating their lunch. Then, when we mentioned we wanted to look @ one he pointed at the one in the show room and said “it’s right there”. We then ask to look inside - “you can’t it’s sold” … okay… do you have anymore? Asks someone else that didn’t bother to say hello - “no we don’t have any” end of convo. Man walks back to finish lunch. Sad. If I were the owner or manager at this dealership I would want to know just how bad the service was. I would rather drive 100 miles and buy from someone else than give these people my $.

I drove almost an hour away to this LR dealer after my local LR dealer really dropped the ball with me. Glen made me feel welcomed as he brought multiple vehicles out to test drive and answered my questions thoroughly. He made me feel like a valued customer. I bought my new LR from him in about an hour. I felt so comfortable at this dealer, with absolutely no pressure. Emma handled all of my financial inquiries promptly with expertise, and her level of customer care and service will without a doubt have me returning to LR Hanover for any future vehicle purchase. Thank you so very much Glen and Emma, I could not be happier!

The best dealership that I can recommend to people, I had a good experience, they help me a lot and I had my confidence on them they also good people, care, very polite, clean environment. It was my first year with them and I left the place with a huge smile.I want to thanks everyone out there specially Malvin you are the best salesman

Quick, good service & provided loaner vehicle. Easy-peasey

It took over a month to even get my vehicle in to Land Rover while I drove around with an open. Sunroof because the motor broke under warranty. The service department was very unresponsive during the 9 days they had my vehicle amd I had to rent my own car which Land Rover said good luck getting a reuimbursement for even though the problem was under warranty. Terrible service. This will more than likely be the last Range Rover for me. I was treated way better at Toyota and am appalled at the poor service.

This was my first visit to this dealership. David in their service department was great. I recommend getting your Land Rover serviced with him.

All around excellent experiences here; from sales to routine service. Everyone is so personable and trustworthy - I don’t take my car anywhere else.

Great service and customer service, very easy to get the work done that i needed.

The service department is great at Land Rover in Hanover. They have always gone above and beyond to make my service experience outstanding. Tom is fabulous as well as the rest of the staff there. I always feel welcome and know they care.

Like the video review - an added value!

Tom and the entire service department gets 5 stars...they always do a great job.Sales department gets 2 stars. Seemed uninterested in us trading in our LR4 toward a Range Rover Sport and valued the LR4 at $7500. Another dealer gave us $14,000. Looking forward to our new X5.

Always a pleasant experience at LR of Hanover. Dave is very knowledgeable and keeps you updated throughout.

The best service ever!!! Everyone there is extremely nice and helpful! They did not miss any details of making sure that I was informed of my new Range Rover. I asked a lot of questions and no one seemed aggravated to answer them all. This is my second vehicle with them... I will be back for the third!Went for service on my new Range Sport, quick and easy. Did not spend all day there. Had customers in and out. Five stars once again!

Melvin and Mike made a 22 year old dream come true with a brand new Range Rover Sport, I highly recommend this dealer when shopping for a new Land Rover or Range Rover. Cant wait to get the next one from this dealer. Thanks again. Mike and Melvin made car buying easy, fast and efficient.

The team at LR Hanover is top notch. They did an excellent job from sales to service, to post sale work. While my local dealer needed 4 weeks to get me a loaner for service, Hanover brought me a brand new loaner car and had my service completed within 1 week. They followed up the entire time, the pricing was competitive, and I wont go anywhere else for LR service moving forward.

I have an older car that was acting up so I brought it to this landrover location to diagnose the problem. Tom initially helped me over the phone and Dave helped me in person. They were both really patient and sociable. When it came time to go over the diagnosis they helped answer my questions/concerns and helped me to understand which of the associated repairs were the most dire. I was very glad to have my beloved car inspected thoroughly and reported to me with such care. The brief encounter that I had with the general staff seemed really open, friendly and respectable. Im glad it was a pleasant experience as older cars can be quite stressful.

Tom in the service department at Hanover Range Rover is one of the best in the business.

Tom was great and kept meinformed constantly as I was waiting.

I’d give Tom 10 stars if that was possible! Service and his attention at intake, throughout the process, and pick up were exceptional.

Great customer service from Dave and others.

It was a pleasure to deal with a first class dealership. I cant say enough about how easy it was to deal with Bruce and Jhul was amazing. It was a seamless transaction. Finance was great explaining everything to me and getting a great rate.

I truly appreciate the quick response that was given to the issue I had with the car from the service dept a few months ago.The loaner car was pretty nice as well ..thanks to the sales manager 🙂👌🏾I look fwd to a long lasting business relationship with Land Rover Hanover

Dave and his team provided me with a great customer service experience.

Thank you to the people at Land Rover Hanover! Awesome place, Awesome people, especially Tom in the Service Department. Each time we go we get super service! Always treated like we are important! Thank you to everyone! Bob and Debbie English

Always VERY helpful👍

I had the most incredible experience working with Adam. My husband and I went in last night to test drive a Range Rover sport, fell in love, and drove home with it (which was absolutely incredible!!!). Adam made the entire experience smooth and stress free and was incredibly helpful when we had a slight hiccup in obtaining our loan. His positive attitude and outgoing demeanor made us feel instantly at ease. My husband has bought a good amount of cars in his lifetime, and he said this was by far the best experience he’s ever had. I wholeheartedly agree. Thanks Adam and the Land Rover of Hanover team for making my car dreams come true!

David at Landrover in Hanover was wonderful to deal with, very professional and courteous. We will definitely bring our vehicle there again!

The sales staff and service personnel at Land Rover of Hanover, MA are outstanding - always knowledgeable, thorough, accommodating, professional and polite. Truly appreciated!

Prompt service, no pressure sales and seamless execution 👍🏼

Very satisfied! Fast, Efficient and Courteous!

Consistenly very helpful and professional

Exceptional customer service.

We had an absolutely best experience with Land Rover of Hanover. Diane and David went out of their way to accommodate my schedule. The loaner car was delivered and after the service on our car was performed, the car was brought back spotless! Highly recommend Land Rover of Hanover!!! High integrity people, great to deal with.

Thanks to David Campanale for the personalized service he offered when we brought in our 2020 Land Rover Discovery for maintenance. We had purchased the vehicle in New York earlier this year, but needed a local dealer for routine servicing. While there, he established a rapport with Brad Pinta, the owner of the car. Brad was impressed by Davids knowledge of Land Rovers and, in coversation, anticipated what drew Brad to making this purchase. We will be returning to this dealership!

Five star service and staff! Everyone is always so Friendly and accommodating! Thank you!

Adam was phenomenal! What a great experience. I was not looking forward to the process but Adam was the best . No Hassle at all . I highly recommend him .

Service was prompt and communication great. Land Rover have been good cars for my wife and I.

I didn’t feel like I was pressured, everyone was very helpful.

The Team at Land Rover Hanover was great today in the extreme heat. They addressed the engine issue and were extremely attentive from check-in to check-out!

The entire team in Hanover is attentive and respectful of your time and needs. I wouldn’t go anywhere else.

The showroom experience felt awkward. We were shopping for a used car, not much else to say.

Service and staff is always fantastic here! Thanks guys.

Amazing customers service and amazing service ... highland recommended

Customer service is something I keep close to my heart. It is something you will always remember. I had to make several calls in to check on the status of my service to be told at the end of the day that my car was JUST being taken in for service after having been there all day and would need to be held overnight. No loaner was offered, no accommodations made.I was informed that an email was sent to me to confirm everything that was to be serviced, never received an email only to find out that they had the incorrect email address on file?!?!?!?Car was not washed as I was informed that the car wash was closed??!?!?!? Service was very subpar!Disappointed Range Rover owner!Not the type of service you expect anyplace but especially from a high end dealership

Great experience. Had my Velar towed there for a flat and they quickly resolved it. Also another nice feature was the absence of CNN being pumped into the waiting room. I hate fake news. 😊

Great to deal with, no high pressure approach, respectful discussion and negotiation, would highly recommend to friends.

Land Rover of Hanover is different from all dealerships I’ve had throughout my life. They treat you the same 5 years after you bought your vehicle as they did the day of your purchase. Both sales and service are completely consummate professionals and I appreciate them all for their kindness and professionalism always striving to make sure you feel you are their #1 customer!

Adam Baracco and the entire team were unbelievably helpful and customer friendly. The car we wanted to see was off site being detailed and they took the time to get it while Adam told us if a great sandwich shop 1 block away. They literally went the extra mile. Fortified with Tuna Melts we returned to the perfect car for us! Amazing experience❤️

Purchased a pre-owned Discovery Sport from NJ and the whole process was definitely easier than I expected. Jhul the sales manager does his job well - hes polite and courteous, but of course looks to protect the dealerships bottom line. We did all the negotiations via email, which I preferred, and he was always super responsive. I feel I get a good price for the vehicle and Emma in finance was extremely kind and not pushy for anything she recommended. Adam Baracco was the sales person assigned to me and he sent me a great 2 minute video with just enough information to make me feel comfortable without overdoing it.Ive purchased cars from Volvo, Buick, and Kia in recent years and Adam was by far the most pleasant Ive ever dealt with. Sure, the transaction was a little different because I was far away and the typical pressures didnt apply, but even when I picked the car up, I could just tell hes a very genuine sales guy - a rare breed. I wish him the best and I dont doubt hes going to have a very successful career in the industry.

As always another great experience with the service team :) Everyone there is great and goes that extra mile to get things done for you as fast as possible. That’s why I am also exited to be picking up our new 2021 Range Rover this will be our 9th Landrover - Range-rover purchased from Landrover of Hanover also a shout out to the great sales Team Glenn and Manager Michael thanks for all your hard work. Steven

Amazing Sales People with no pressure and extremely knowledgeable.The vehicle I purchased is also amazing!

THE place to go to for Land Rover vehicles! From sales to service Land Rover Hanover is second to none!

I was under the impression that when you get to a dealer for your vehicle brand, you got to the one stop to solve any of your problems. Not this time, very little willingness to help shown, was recomended to replace my engine as they would not get into certain repairs. I was even presented with the option to sell my 6 years old vehicle and they could check if any of their employee were interested, not acceptable, not professional and not ethic under my eyes. A few days has passed and still trying to get over that experience, so disappointed.

As much as I enjoy my Discovery, its the service team that excels in efficiency, safety and communication. I always appreciate the candor and sincerity in dealing with Tom.

Thank you Melvin for all of your help!

Thanks Tom.....Your service is always top notch!!!!

Always a great experience at Land Rover Hanover!

Professional and efficient and friendly. Can’t be better

I was actively looking for a specific configuration of a new or CPO Discovery and stumbled upon LR Hanover from LR inventory listing. It was very easy to work with the team (not putting names for their privacy) and all my questions were answered in timely manner leading me to purchase to my fullest satisfaction.The whole process was transparent, digital* and we finalized a deal within matter of few hours.No games, direct conversation and good people, all the ingredients needed for a good car buying experience.* the paper work for purchase was overnight fedex. I would suggest to use technology such as DigiSign to electronically capture the signature so that unnecessary time and money spend in shipping can be avoided. Additionally I wish there could be a way to pay electronically vs mailing a cashiers check which I had to do in this instance.

Thank you guys My wife Jinnie an I went here to lease a 2019 Range Rober Discovery Sport Landmark. It was a wonderful and stresses experience Our Sales consultant Jhul Escriba was terrific and his manager Michael Fiet was awesome as well. We got exactly what we wanted hassle-free and very quick. So happy with it. And Jinnie Lives It? And I am very happy she is happy. See you all at the beach.

My experience was dealing with professionalsat all levels involved in my situation. From the receipt of my car with full communication onhow they will handle this transition of my carneeding service to the delivery of a Loaner.Service updates were given daily by the service department. My car was then returned to me seamlessly & repaired.

Land Rover of Hanover takes care of the customer as well as the vehicle which is top shelf consistently. Bought two Rovers from them serviced them both there as well and will buy my next one from them!

The service manager was very accommodating and helpful. The did the service quickly

Tom and everybody else in the service department are always professional and helpful.

My experience at Land Rover Hanover was amazing. Bruce was knowledgeable, concerned, and very accommodating. All the staff were extremely friendly and very efficient. I love my new truck and would strongly encourage anyone looking for a Land Rover to head there!

Great service, always friendly. They make sure you are okay with all the services they are doing and keep you informed.

Had an amazing experience. The sales rep was super average but the manager Micheal was above and beyond and I basically bought the car from him. He was transparent which made it feel like an honest open negotiation and I was very satisfied with the end numbers. They took my trade for a very fair price as well. The finance and registration was a breeze. I love the low pressure feel to buying a car. Overall amazing! And to add to it they loaded my trunk with goodies to thank me for my purchase, it was so thoughtful. Really glad I went to this location.

Working with Mike, John, and Glen was amazing - they made car buying an enjoyable experience from start to finish! Super organized, professional, and helpful.

Great Experience! Inquired over the website and they had the car ready to test drive when I arrived! Bruce (Sales Consultant) was amazing... great conversation, No pressure and understood our needs. Communication after purchase was consistent and made sure that the vehicle was ready when I could get back to pick up! Thanks Bruce for for amazing customer service! Shout out to Jhul, Glen, John, Michael and Mike! Love my new Jeep!