This Goodwill is REALLY, REALLY BAD! it was not at all worth the stop... The items are SUPER Overpriced and in really bad shape (A busted up board game that you couldnt even check because they wrapped tons of packing tape around the box was 12.99!!) And on top of it all the store is SUPER SUPER messy... Even the case at the front with the nice stuff was trashed. (Dont even get me started on the ridiculous prices they had on those video games) I wont ever be back.

I love this out of the way GW! I come here for smocks. Im a lunchlady at an elementary school and I like to brighten up the kids day as I am feeding them lunch! This store also has some nice household items as well. Staff is friendly n helpful too!

I dont like the fact security follows me, like if Im going to steal dirty. Used clothes.Never going back there.Never going back there.Never going back there.

Went to look for a skirt for Halloween and found a dress was even better for my costume got it half price that day. Will go back again

The staff was very nice and helpful. And they had exactly what I wanted at the exactly right price 😃😃👌👌

Go often as new things are added daily. You never know what youll find. Got new coloring books for 99 cents, new with retail value of $6. The large high count page. The grand baby loved them!

Everytime I have stopped by to donate goods, the customer service team seem quite upset. Avoid a bad experience and take your goods to the Salvation Army on Firestone and Woodruff. Its 6 minutes away from this location.

Rated,3 cause they dont have,restroom for the custumers.

Freindly and good prices but clothes are by color not size which does make it way more time consuming. But I got a suit jacket and a brand new dress shirt and tie for less than 20$ cant beat that.

I love the goodwill the only thing I dont like is the management they talk loud to there employees say things to them in front of the customers very rude

The staff is always so cheerful, Hands down my favorite place to thrift, always find gems here.

Goodwill great, cashier had a poor attitudeHad a goodwill card to redeem and without even taking a close look just said we dont take those, didnt bother asking anyone who might know how to input it until I was already inserting my debit card, just bad attitude over

Excellent customer service, an tall cashier employee who was an gentlemen was very friendly and super patient with me while buying whole bunch of jeans for only 9 dollars and some of them with the blue tags were only 2 bucks! Cant beat that price from anywhere else. Normally I do not shop at the good will but the jeans are perfect affordable

Update your hours!! You close at 6 p.m. very inconvenient

Always find amazing pieces of vintage, and great selection of video games

Some items are great, especially when you dig deep. When they have the 50% off tags you can find great deals!The workers are adequate. They can occasionally seem to either ignore you or be very helpful.I usually get excellent service.The store is pretty well kept and organized. Everything seems to be nicely put away and not thrown everywhere.

This location is closed.

The store is clean and the items are displayed nicely so you can see everything. The staff is very friendly. I think just a tad bit higher priced than some Goodwill stores. Wish they had a public rest room

The cashier is so rude and doesnt have good customer service. I asked for an application and she said we dont have any and I waited for a second and she said you can ask the manager. She didnt look at me either.

Always got something good...

This is a decent location all pants regardless of condition or brand r same price unlike Downeys store. The employees r cool they dont big u but r right their to answer questions if u need. Over all it might not get the best selection, but its a good store!

I always find good stuff at this Goodwill store in Norwalk. This store is one of my Happy Places.

Visiting on a Black Friday, 50% off store wide. Got me a $6 microwave. The clothing was very worn, but found a nice sweater plus sized for $2.50.

The service here is very hit or miss. More often than not the workers at the receiving area are very rude and sassy. I understand if you dont like your job but dont take it out on the people who come to make donations.

High prices on all the items. Better off and go y ok Salvation Army. At least there it goes towards a good cause since their a non-profit not like here

I would always pass up the store thinking it had nothing good in there. But its absolutely amazing of some of the prices u can find.. My favorite days are Thursdays 😊

If I would be able to score a zero I would. The cashier named Marisela B had no customer service experience what so ever. Not only was she rude but I overheard her telling the other cashier that I was a fu###B##### and she wanted to slap my face. All because I asked about a price in an item. My response was go ahead and slap me....I asked for the manager to report the incident and the managers response was I will look into it..worst experience ever...

This location is great to bring donations. They were able to take any and everything I had to give including furniture pieces because it was still in great condition and I didnt want to throw any of it in the trash.

Drop off location easily accessible by car with parking. Store is neatly organized.

The merchandise is worn, scarce name brands. Went through entire store and saw maybe 8 designer brand clothing and half were damaged in some way. Staff is friendly, helpful, only reason gave 2 stars. Waste of my time.

Very dirtye

It was a great experience that store treats its customers well and answers any questions the custum9 might have and always polite

Very small store and not a lot of stuff.

Ive always enjoyed this Goodwill location over the years. Last visit was just as pleasant, great deals, organized clean story, and friendly employees, no complaints here.

Liked it .....great place to go to find stuff that you cant find anywhere else......

Love staff so organize they have carts and baskets not like Downey price is a little bit better staff always working and bringing new stuff every time 💗

The employees (summer) (Camille)are always helpful..Love shopping here...

No restroom, small size store, unfortunately the drop off closes around 5 and dumping is discouraged.

It is very sad to give this review but everything is overpriced ...the clorhing is the same as always ... No more great findings just average used clothing the electronics are with missing parts or too old for to be reused ... nice crew though ...i came by many times hopping some changes but samo samo..

On October 11, 2018 I was at this Goodwill. Within the last couple of years when I asked to use the restroom employee would state, They are out of order. During my most recent visit there were only two customers in the entire building. I asked the cashier, Would you please give me access to the restroom? She stated, They are not for the public. You can ask my supervisor over there. I approached the individual and stated,Would you please give me access to the restroom? This individual stated, They are not public restrooms. I stated, I am not just walking in off the street to use it. I am a customer. In the Goodwill Store on Imperial in Downey they do allow the customers to use the restroom. The individual stated, We are from a different district. I stated, You just lost my business permanently. I am fair complexion 67 year old Latina with disabilities. The two Goodwill employees who denied me access to any of their two restrooms are Afro-American/Black. I wonder if the color of my white skin and ethnicity would made a diffetence if I had their same skin color and ethnicity? The other Goodwill store in Downey only have one restroom and do not have a problem with my age, disability, skin color, or ethnicity. The Downey store is always exceptionally business and their Goodwill employees are people oriented regardless of their status in society. If I denied the use of any of the two restrooms in the Goodwill Norwalk store to these Black Norwalk employees would they be bellowing, DISCRIMINATION? You decide. I am going to write a letter to the United Way and their Goodwill Administrators.

Found my skirt,top and shawl for my gypsy costume for just under $10 it was great!!

Needs better customer service and needs to be cleaned. They do have good deals especially on gowns.

Found great things such as an Kate Spade iPad cover for $5.00 in great condition!

I had been on a bit of a Goodwill hunt, so whenever I was in an area that I didnt frequent too often, Id look to see if there was a Goodwill around. So I stopped into the Norwalk Goodwill. It is easy to get to, close to both the 5 and 605 freeways and it has its own parking lot, so you dont have to fight with other shoppers running to the market or ladies on their way to the salon.Inside, this Goodwill is quite dingy. Ive been to several Goodwill stores that were quite nice for a thrift store, but this one is the quintessential thrift store, old, runned down, and gross clothing. Im sure you might come across something that would be a nice find, but for me, its a huge PASS.

Terrible Service, overpriced items, and a bad computer system to boot. Overall awful experience

Small but pretty well organized.

This is the best Goodwill store I have ever been in!

Very friendly staff.

Easy to see off the street and easy donation drop off

I love to donate! And this is the place to go to!

Great place to shop and the worker are very helpful

Yes nice place to shop for everyone.

Good place good prices and clean

Great place to find inexpensive costumes

Holding back merchandise putting out a little bit at a time. Dirty old shoes. Some trash floating around the store.

This Goodwill is terrible. All the products are mismarked. While there I saw a customer find a product marked 2.99 that ended up being 9.99, and a product I tried to buy which was marked 2.99 ended up being 7.99. Find a different Goodwill to do your shopping unless you prefer to be ripped off!

I am donating what I bought

This store is big but is dirty in side

Sometimes they have good stuff

Clean, great selection and friendly staff

Staff is always friendly and helpful

Very good place to see

Love this place, employees are really helpful

The Goodwill store its okay because I get a lot of things that are low price and other things are the okay price for like Beds & TVs and stuff like that

It was nice .

Me & My kids had to leave everything behind because we only had a $100 bill & they wouldnt take it, will not be wasting my time there again

Pretty small location and pretty overpriced.

Too much for use things.

Hidden treasures

It was decent

Like a treasure hunt.

Its ok

Love it

Lots of stuff to buy

Love it

More organize

Bad

👍👍👍👍

Shopping was very good and I found everything I was looking for

I had a bad experience in this shop and I bought a pair of pants and sweaters, it had spots and it was very expensive for the price again, they dont give them any shame, the managers have the managers the manager that day very repugnant, get one to copy all their filthy clothes and

Find what we are looking for

Very good reception

Clean my closet and donate the clothes I didnt wear

A very poor assortment every time

One can find new things stamped or old things that are discontinued with an inmajin value ...

I went to try to donate several boxes with electronics among other things and they told me that they were going to close and that they would not accept donations if I would return another day 😡😡😡😡😡

Good and many varatas

Tidy and good prices