Wonderful design options but found them to be a bit out of my budget perimeters.
Saleswoman ms. Kellogg was so helpful
I had a wonderful experience at Boston Interiors. The sales people dont hover. They let me browse on my own. Their signage was excellent giving all the details you needed to know about all the items offered.They were available for any questions and when I made my choice, they were very helpful.Will return there.
Great staff. Knowledgeable and not pushy.
I had never been to Boston Interiors until my sister was shopping for a couch. We had such a great experience with Julie in the Hanover store that I went back for a rug that I had seen. Again, great service!! Would definitely recommend that location to others!
Sarah has been an invaluable help to us each time we have shopped at Boston Interiors. She is helpful in a subtle and never overbearing way! She is friendly, gracious and so patient! We only wish we could continue buying furniture from her! Unfortunately, we have no room to put anymore furniture! Sarah is a gem!! Love that BI will deliver so soon if furniture is in stock!!
Ordering online was great, delivery service was efficient and courteous - would absolutely order again! Corresponding with customer service was the only issue - they did not always have accurate information, and did not always respond back in a timely fashion - did not end up ordering through them. Overall, very pleased with my purchase.
Saw a sofa I loved in an advertisement and went to the Hanover MA store to see it in person, sit on it, etc. Sarah Miers showed me the sofa and similar ones as well. She was so knowledgeable and informative. Answered all my questions. A couple of days later I called with a few more questions and ended up ordering the sofa and taking advantage of a sale and free delivery. As it turned out delivery was available that Saturday. Delivery called me the day before saying it could be 7-10am, perfect for me. They showed up right at 7, which was great, and there were two gentlemen that brought it into my living room and placed it exactly where I wanted it. Delivery was flawless. I love the sofa, it looks great!.A few years ago I bought a chair from the same store with the same experience. I would buy from them again and highly recommend them to others.
Our experience was great! Sarah Miers at the Hanover MA store wasvery knowledgeable about what was available in the store based on our needs and went beyond to find comparable items online that could be ordered. We left the store with a full print out of the items we would possibly go ahead and order with pricing so that a future ordering process would be speedy. Overall very impressed with our shopping experience.
Diana was FABULOUS..attentive, accommodating even after closing. We had a house fire in 2010 and replaced ALL our furniture at Boston Interiors with Judith Struble who we miss VERY much but grateful for Diana who helped us with all the variables on choosing couches and beds and we ended up very satisfied with all our choices.
We have bought accent chairs before from Boston Interiors & we’re very satisfied. I was looking for a comfortable and smallish recliner and saw a few on the Boston Interiors website. I called the Hanover store & spoke to Joe Hickey. I wanted to be able to sit in the recliner - I never buy furniture on line. Joe was very helpful. Hanover had 2 of the 3 models I had identified. He was available at the store when I arrived & showed me the 2 models, explaining the details of each. The Keys Recliner was comfortable & the stock upholstery color is perfect for my room. Joe handled the sale efficiently & was able to schedule delivery two days later. Another great experience with Boston Interiors.
We had a great experience purchasing our sofa! Judith was amazing and went above and beyond with helping us find the perfect sectional for our living room space. She did not rush us at all and even sent us personalized schematics with different options. They have beautiful furniture in store in Hanover - I could have went with at least 3 different models. Thank you!
Highly recommend Boston Interiors Hanover! We worked closely with Diana C. and found beautiful pieces that will work in our space. The use of the room planner confirmed that the pieces would fit, and Diana even moved items around in-store so that we could visualize the pieces together! The way in which most pieces of furniture can be customized makes it impossible to leave without finding something you’ll love! Excellent design services, quality pieces with endless options, etc...and purchasing during Bonus Days was the icing on the cake!
My husband and I are building a new home and stopped by last summer to check out the Hanover store and instantly knew we had found just what we were looking for. We have worked with Cassie and furnished several rooms and have had an AMAZING experience! The staff is professional, approachable and have the gift of listening! They helped us take an overwhelming situation and make it fun! We would highly recommend Boston Interiors - Hanover (and Cassie) without reservation!
Excellent experience at Boston Interiors. Assistant Store Manager, Kelly was very helpful, knowledgeable and friendly. Found exactly what I was looking for. A great day!
Although we had a miserable time locating the shop, Julie was very gracious. Staff not pushy but open & informative.. All very professional. A pleasure to deal with.
I can’t say enough good things about Boston Interiors. The incredible selection of furnishings and decor, the impeccable showrooms to the outstanding staff, makes Boston Interiors my first stop when looking for furniture. As a home stager my clients always ask where they can purchase their furniture and I’m always happy to send them to Boston Interiors!
I received excellent service from my salesperson, Julie. She spent a lot of time with me to pick out beautiful furniture for my new home. I highly recommend Boston Interiors.
I love Boston Interiors in HanoverJudith is the best, she is always helpful, puts beautiful furniture, tables, pillows and great ideas. She is fun to work with, always pleasant and just a great sales person.Suggest you ask for Judith when you go there!Q
Great selection and helpful, not pushy sales personnel. I was able to go home with information and then make my informed purchase through the website. Beautiful showroom too! Thank you Boston Interiors!
Sarah at the Hanover store was really great. She helped us pick out a great sectional and other pieces, provided good advice on fabric choices and room design, and answered our many questions, putting us at ease. She’s awesome.
Just purchased new furniture at Boston Interior Hanover. Go in and see Lisa Carr, shes amazing and so helpful! Lisa has such a great eye for color and knows her products inside and out. Thank you Lisa.
Always a great place to shop for something special for your home. Very nice furniture and the delivery is fast. Customer service is also great!
Loved my experience working with Boston Interiors to find the perfect sofas for our summer home. They were delivered today and couldnt be more perfect!!!
Just left this store after patiently waiting for an hour for assistance. When we arrived, the sales associate, Diane was already assisting a customer. We happily said no problem and that we knew what we want as we’ve already been in and we’re reay to purchase 2 sofas and 2 chairs and possibly some tables. We were happy to wait our turn. We walked the store with our 7mo old while she finished with her current customer. 25-30 minutes later it was our turn. We asked one question about fabric. She took us over to the fabric and left us to help another customer. Another 25 min gone by that we waited for her to finish with the other customer that came in after us while we entertained our 7mo old. Finally our turn again and she started to come back to us and instead, decided to help ANOTHER customer that came in after us. I was/am so angry that we left the store because we couldn’t wait any longer as our 7mo old had enough. We waited patiently for our turn only to get skipped twice. A complete hour wasted and unfortunately for Boston Interiors they just missed out on a decent sale of 4+ pieces of furniture.
I was very pleased with the help of the staff. The selections were great. We were a little anxious about some of the selections we made and they were very patient with us and offered very good guidance throughout the buying process.
We had the best experience yesterday at the BI tent sale! The sales associate LIsa was awesome - she made me feel confident about my purchase and made me really excited for my sectional to be delivered. Looking forward to adding more pieces from Boston Interiors to our new home!
Always an enjoyable experience - it always a long process when I have to purchase a piece of furniture and Cassie knows that! No pressure but helpful with suggestions and makes things easy when I finally make up my mind.
The interior designer in the showroom was very helpful--knowledgeable and smart, filled with good ideas. We had a great time shopping, and will be changing the look of our home with high quality furnishings and accessories.
We were assisted by Diana who did everything in her power to find the right living room set for our LR. She went out of her way & even physically carried 2 chairs over to the couch we chose. We visited a 2nd day & she again went above & beyond to help us.
Cassandra was beyond helpful! I wish I hadn’t bought my other furniture from Jordan’s and spent it here. Best customer service, quality and choices!
I have been working with Sarah at the Hanover Store for the last few months. She has been professional, helpful, courteous and supportive. No matter how long I take or how many questions I have, Sarah finds what I need and answers every one. She is an asset to your company.Kathy Dennis
The salesperson was very helpful & friendly. She gave us plenty of space to shop & make our decision without high pressure.
I am a frequent shopper at your store. I am always pleased with what I find. Amy Kramer was fantastic while helping my husband and I to order furniture for our new home. We ended up buying 2 couches 3 chairs 1 console 1 shelf 1 coffee table. Amy was pacient and very helpful. I will definitely be back. This is the 5th home I have decorated with your store. Thanks Amy! Melissa Barry
Everything was perfect. Start to finish.
Amazing. Very thorough and professional. A great experience overall. Thank you!
Julie is awesome - she takes care of our furnishing needs. They have a history of our orders and can add items to match previous purchases. Boston Interiors is always our first stop for home furnishings
Your associate, Julie was absolutely wonderful! She is very knowledgeableand a pleasure to deal with.
The Hanover crew is the best. Thank you again to Julie who is always so helpful, pleasant, and fun!
No pressure, friendly customer service, good prices for solid beautiful well made furniture. ....
Sarah was so helpful and patient. Shes such a nice person and an asset to BI!
I recently purchased a couch at the Hanover mass location. I had a wonderful experience and was helped by Diana Cassidy. Diana was very helpful and very patient . She was very understanding on how important it is to make the right decision when making a large purchase . She was a pleasure to work with and I hope she is recognized for great work & her friendly personality . Sue Danner 👍🏻👍🏻👍🏻
Lisa was professional, helpful and knowledgeable. Transaction was quick and easy. Thank you Lisa
Great store, almost everything made in USA. Nice salespeople.
Diana is great and always extremely helpful. She is currently helping me on a project.
Great shopping experience with Jane .Helped me with color selections and choosing the correct pieces for my space
Lisa Carr was excellent; knowledgeable, not pushy and gave us premier service!
Julie was very helpful in assisting me with fabrics selection.
I had a horrible experience here. I went there to look for a dining table set and firstly no one came to help me. I guess I don’t look like a customer that would buy furniture there according to my appearance. I was judged severely by how I was dressed. I was in the store for 20min and during this time I was ignored the whole time, and in the last few minutes I walked by one of the employees there and she made a face at the other employee when I passed by like I wouldn’t see, but I did. I called her out on it, then I quickly left the store after. I don’t like making a seen but it was really upsetting. If you want to go to a Boston Interiors, go to the one at Dedham and or Stoughton they are nicer and don’t judge you by what you are wearing or your skin color. (I’m Latina) The women were both older women and the one who mistreated me more was a white woman with blonde hair.
We are so disappointed. We have purschased much of the furniture in our home here in the past, and had a credit on file. We went in today to purchase an accent chair, and were told our credit had lapsed. We were not notified of the impending lapse - we certainly would have used the credit if we knew it was short lived. Do not buy into the sales gimmicks to be disappointed later, as we did.
It was fine. Its a furniture store.
Sarah at the Norwell/Hanover store was a fantastic help and resource.
Sales personas great(Diana Cassidy). Arranged a home visit.
Awsome experience & sales reps.great help
A little out of the way, but the sales staff was helpful and the furniture selection was decent. Would have like a few more offerings in the chair/kitchen stool department though
Lovely quality and attractive showroom. This is the third purchase I made there and find the staff very knowledgeable and helpful.
Easy shopping experience. Lisa tookHer time toHelpMe decide on fabric forOur new sectional.
Just bought a new dining room set here, people were very helpful, furniture is well made & reasonable. Thank you BI!
Excelkent service and beautiful furniture. Everything I need for a beautiful home!
Diana was very pleasant and helpful. She was available to answer any questions we had.
Sarah knew exactly what I was looking for and found it immediately. She was great, fast and efficient.
Nice selection but a bit over priced imo
Very helpful saleswoman, Great couch and chairs
Took advantage of double tax discount & found just what I was looking for with assistance from representative Sara. Beautiful showroom!
Love their style!
Lisa was very helpful
Pricey but nothing but quality