Very pleased with my experience buying a mattress at the mattress warehouse in Swatara. Andrew was very helpful and not pushy. Andrew made it simple to view my options and set me up with a very speedy delivery and financing.Will definitely purchase from here again!
Quick and easy, Andrew was able to help me find the right mattress. Keep up the good work
Jordan was SUPER helpful and gave us plenty of time to look, lay on the beds and decide. I appreciate all the advice and time he gave. Andrew was also very kind when we stopped by to initially look. I highly recommend checking them out.
Great service and information provided by Dustin at the Harrisburg Mattress Warehouse. He took his time and answered all out questions. He truly is an expert on all things sleep related! Cant wait for the new bed we chose.
We came here to find a new bed. Andrew was super helpful and helped us find a new better bed.
Super nice store. Andrew was very helpful and knowledgeable. Will buy all my mattresses here from now on and will recommend the store and Andrew to everyone I know.
Gia was awesome... Painless process, 👍
Learn about mattresses in boxes!Today I bought a Nectar mattress and realized that the mattress had not been expanding correctly. I then noticed that the mattress has been in the box for over a year! Nectar mattresses deform and deteriorate after being in the box for 90 days. As a result, the corners are raised and it is flatter than it should be. I do not blame the guy, Andrew who sold us the mattress as he was kind and he made the process go smoothly. I am looking to see what I can do to solve my issue.One thing is for sure, do not buy a box mattress in a store! Feel free to try it out in-store, but please, buy them online unless you are sure of the manufacturing date!
Andrew and Gina were great. Very knowledgeable and helpful. Andrew was very professional. He worked with us so we could purchase a quality mattress within our budget.
Our current mattress is about 15 to 20 years old. Needless to say it is in sad shape. Over the last 5 years I have a number of issues with my spine and knees. I have had 4 vertebrae fused in my neck and my entire lumber spine area worked on. I have had a knee replaced and need the other one done. I now need a second cervical spine surgery. I have been sleeping in a recliner for the past 6 months sleeping, trying to, in a recliner. So we stopped in at the Mattress Warehouse store to take a look. Gia was extremely helpful. We did the test to see what mattress would be recommended. Gia suggested the firm king size that has split controls for the head and feet. I was able to get very comfortable on my side and my wife had hers set totally different then me. So lo and behold, we are having it delivered next week!! Once again, Gia was great!!!!!!!!!!!!!!!!
Got the best prices !! Thanks Andrew! Best customer service
Andrew took excellent care of us! We were ready to shop and he was able to answer all of our questions and eloquently support our shopping style. Great service and super knowledgeable, thank you Andrew!
Andrew was awesome!! Very helpful and informative. Best customer service! Highly recommend!!!
After a frustrating morning at other mattress stores, we came here and were so pleased with the variety and service. Andrew was a phenomenal salesperson who was knowledgeable and helpful. I completely recommend this store, Andrew specifically. The mattress was delivered today by two very nice and careful men who were in and out in no time. Can’t wait to sleep on our new mattress! Thank you
I put money down on a possible single bed just as a possibility and nothing more, no commitment! If you try to recoup that money however thats when you get to talk to everyone that works for them and Im just short of a month from asking for a refund and I have only had the money refunded to my credit card as of Fri.! Be careful with this company or you could pay double for a product of equal quality and with only half of the warranty! Fast talking with there ultimate sleep experience machine that determines the exact sleep experience tailored just for you! I havent seen such a dog and Pony show like Ive seen here in years! Hey,they sell bedding and you will definitely pay for that ultimate sleep experience as determined by the awesome machine that says so, LOL. This is my opinion and I wouldnt recommend them to anyone, thats unless I dont like you! Believe me, I try to be fair and give everyone the benefit of a fair evaluation but in this case I feel nothing but burned!
We are recently moving in to the area and needed a new bed. We had ordered a bed frame online but were not comfortable purchasing a mattress until we actually tried it out. Since we have slept in a waterbed for years (but our current landlord doesnt allow them) we needed to educate ourselves about what mattress would be best for us. Positive experiences with hotel beds assured us that we could becomfortable with a traditional mattress.After doing some research we discovered that a hybrid mattress might be best for us and positive customer experiences we read about led us to one of at least a few Mattress Warehouse stores in the Harrisburg area.We were in the store on a Friday evening...the only customers in the store. Since we had some idea of what we wanted, we asked the salesperson to show us some of our options. The price tags for the mattresses were literally hidden so we had no idea if what we were looking at was in our price range. This was a big turn off. We would have preferred honest information up front rather than this sales tactic. With a store full of mattresses we were shown only a few until we pressed a little harder to be shown more. Of course the mattresses that were really on sale were in the back corner of the store and we were not welcome back there.The salesperson was friendly and chatty. We did not feel pressured to make a quick decision. It might have been helpful for her to explain why she chose to show us certain models and not any of the other many mattresses on the floor. As we looked at the individual mattresses, we also looked at the Consumer Reports score for the model we were being shown.We used the machine that supposedly helps match you with the correct mattress. Perhaps it gave the salesperson some direction but we also had to listen to an annoying commercial. Because of that the process took longer than it needed to.In the end we did purchase a mattress that cost us around $1,100.00. We believe that it is good quality but the sticker shock was significant. We are hopeful that the choice we made was the right one for us and that we will enjoy the mattress for years to come. However, we would have had a much better experience without the gimmicky sales tactics promoted by this company.
My wife and I went in with a budget in mind, but no idea how to pick a mattress. Andrew, was fantastic. He helped us choose mattress qualities important to us, within our price range. Very knowledgeable and easy to talk with. We chatted comfortably as if we knew one another while going through payment specifics. Very good experience.
Not pushy, perfect experience. Awesome
Andrew at Mattress Warehouse was very informative and very professional, easy to communicate how the process of purchasing our Mattress and the payment plans.Had a good experience!
Came in looking for a mattress but didnt quite know what kind. We had a man named Andrew help us who was extremely helpful! Definitely would go back.
Recently visited the store to purchase two new queen mattresses, one for our son and one for a guest room. Our sales associate, Andrew, was extremely helpful in finding us the right mattresses to meet our needs. He was very friendly, professional and knowledgeable.
Sales man Andrew was very good and helpful with our mattress purchase.
Andrew was very helpful!! Got a good deal and am very happy with my purchase!!
The store has an electronic survey paired with a special bed that was able to generate several mattress recommendations for us. Andrew was then able to work with us to find beds similar to those in the list we liked. We were given disposable mattress covers that we carried throughout the store as we tried out a wide variety of beds and a few different pillows. In the 90 minutes we were there we never felt rushed and Andrew was able to answer any questions we had. It was a very relaxed and enjoyable experience. I would definitely recommend this store to others.
Buying a mattress today is so much easier then it was 12 year ago. I recommend going to Mattress Warehouse on Grayson Rd.I stepped in the door and was welcomed by Jose. Jose set me up on Bedmatch, then gave me the results of my perfect match, had me try out multiple mattress according to my results in multiple price ranges. Jose was very knowledgeable with all the mattresses. I did not feel any pressure to make a purchase and Jose was very patient with me. In the end I was able to purchase the mattress that I could not live without.Thank you to both Jose and Andrew who helped get me a great deal.Juanita
I went in here just looking for ideas for a new bed for my fiance and I. The store was very clean and inviting. Will, the salesman, did a great job suggesting new beds for me to try out and did not pressure me at all. Of all the places we looked for a new bed, this one is the best. We will be back soon ready to buy!
I would recommend this store to anyone. I did quite a bit of research on where I wanted to go far as Ashley furniture, mattress firm, and a lot of local furniture stores. With it being November this place was having some decent deals. I was fortunate to get someone named Jose. Because I came in with my two young kids. He was absolutely patient and knowledgeable about their products. He made sure ibwas getting the right mattress and understood I had a budget and not just push some $3000 dollar mattress on me like most people would have. I really couldnt say anything negative about this particular location. I thought even the manager was great when he came out to assist in the check out process.
Andrew was the best sails men ever!!
Great job Andrew. For helping me and my wife make the best choice on our new mattress and box spring.
I went in looking for a new mattress. The store was so clean compared to other stores I shopped. Will was kind and asked all the right questions. I am very happy about my purchase. I look forward to doing business with Will again!
Buying your first mattress can be a bit overwhelming, but Andrew was AMAZING! He was extremely patient, giving us recommendations based on what we liked and helped us work with a budget too. I would 100% recommend coming here to find a DEAL on a mattress.
Andrew was very polite & helpful about explaining the pricing & differences in the sizes, I really appreciated the time he took to help.
Very knowledgeable and friendly manager named Gia, she wasn’t trying to oversell me at all but she made sure I got what I wanted and needed at a reasonable price! Will definitely return for future purchases.
My mattress shopping experience was ultimately done at Mattress Warehouse Swatara on Grayson Road after having looked into other mattress businesses. This was the most productive selection process which resulted in a mattress purchase. Andrew was very helpful, knowledgeable, and patient. He was friendly and assisted in my choice without a sales pressure approach. My recommendation is to see Andrew at Mattress Warehouse Swatara if youre looking for a mattress!
The showroom was spotless. Mattresses laid out well. Will Reeves was extremely helpful. Everyone was masked and socially distanced.
After searching online we visited Matress Warehouse. Andrew was very helpful and patient with us as we tested multiple mattresses. He provided great service and we recommend this store.
Will was amazing! He gave amazing customer service and wasnt pushy. I would recommend anyone to come shop.
Will was super friendly and helpful. I will buy from him when I am ready to get my new bed. The store was also super clean and I have been in other stores of urs that were dirty.
Great customer service! Andrew was very knowledgeable and courteous. He allowed us to take our time trying out many different beds. He was able to answer all of our many questions and addressing concerns about our current bedding. We got a great deal and would highly recommend Mattress Warehouse.
Jose is the absolute best!! He was patient, professional, humorous, very informative and did his best to make sure I got the best beds for my family and I!! He has more than enough knowledge in mattress types because hes been doing it for 21 years!! Id refer him to anyone!! He does his job very well and deserves to be compensated and/or acknowledged for his hard work!! Thank you so much Jose, my family and I appreciate you wholeheartedly!!
Stopped by just to look. Andrew took good care of us, explaining well the differences and choices in mattresses. Polite and patient, nice guy to do business with.
The salesman working on 9/26/2020 at 4:30 pm was very rude on Saturday. Within seconds of being in the store, he shouted hi 3 times as we walked in the door and each time I responded back with hi. Then, he quickly came over and aggressively asked about what I planned to spend on a mattress. Out of nowhere, he went on a weird tirade about $3,000 mattresses for children. My wife said nothing to him and we turned around to walk out of the store. This made the salesman angry and he called my wife rude for choosing to walk out of the store. All prior conversation was between him and I, not my wife. So, I cursed out this unprofessional jerk and took my business elsewhere. I found a great deal on a brand name childrens mattress at a another store for under $3,000 (lol). Avoid this store when this salesman is working!
Great friendly salesman! Very informative of his products. Will did everything to make this happen for us and more.
I went in just to look and compare prices, I came out with a new mattress.Andrew was very knowledgeable and helpful, without being pushy.He worked hard to find the best deal for us.I highly recommend!
Will was the best I ever had, he got me a discount, helped me out very much
Will is Fantastic he is very knowledgeable.If youre not sure what bed is best for you they have a magical bed match to help.We love our Tempur pedic mattress ❤
Will is absolutely thee best the process and experience was perfect, He gave us our personal time to make an informed decision and he wasn’t pushy to get us to buy or leave the store.
This is our second mattress purchase from Will. We always go to him at whatever store he is at because of the professional, knowledgeable and no pressure atmosphere he provides.
Thank you Andrew for a GREAT job! We were VERY pleased with our sale so far. Thankful for all the extras and the time you spent with us! Cant wait to receive our mattress tomorrow!!!
Andrew was awesome he did a great job! And the place was super nice and clean!
The salesman Andrew was very kind, professional and knowledgeable. My wife and I had a wonderful experience shopping for a new mattress and was very satisfied. I highly recommend asking for this salesman .
Great experience with Andrew, our salesman. It’s my girlfriend and I’s first new mattress - he was very patient and helpful finding the best fit for us.
Andrew has great customers service skills and is a great salesman. I recommend if you need more information about a mattress you go to Andrew. He was very friendly and helpful! I will definitely be returning to buy more.
Great experience, Andrew really took care of me, very knowlegable, loved the bed match, will be back to see Andrew for future purchases!!
We just experienced great customer service working with Jose. He was very informative and willing to share his knowledge about mattresses. Thanks to him Im sure that me and my husband made the right choice! I have no doubt that we will soon begin to experience many peaceful, restful nights. Also they are having a great 4th of July sale. So if you were thinking about a new mattress now is the time!
Great service and hilarious 🤗😂😂😂 i had to entertainment for myself and others but the salesman was great with selling and explaining and showing me the right bed for my comfort issues i thank him he was great today i will keep contact with ur company on my layaway thanx again the nice salesman🤗🤗🤗😂😂 awesome job😚😏
Im super excited about being able to shop in a retailer taking the time to clean and sanitize their store.
The store was immaculate and Will gave us an amazing experience while looking for a new mattress.
Andrew was extremely helpful with helping us find a new mattress. When our delivery was cancelled last minute, he made sure we got it as soon as possible. Highly recommend!
Andrew Definitely Helped Out And Was Very Patient
Andrew was extremely knowledgeable and helpful. He took his time helping me find the perfect mattress and pillow.
Andrew was very helpful, smart and patient in helping us find the perfect mattress. He had a great personality and was very knowledgeable. He got us a great deal! The place itself is very clean! Highly recommend coming here. Very excited to get my new mattress delivered!
Very clean store with friendly staff. Andrew took great care of us. Was very patient and answered all of our questions respectfully and without any ridicule. Highly recommend visiting the store.
Andrew was very helpful in helping us find the best mattresses for our specific needs, my back and my husbands shoulder.When we received our new mattress and adjustable base it didnt fit with our current bed frame - so we called Andrew back an explained the situation. He contacted his superior and they upgraded us to a different adjustable base that was almost double the price due to the inconvenience at NO EXTRA CHARGE to us. Re-delivery occurred within 2 days. Excellent Customer Service!
Andrew is very professional and wont pressure you into buying anything you dont want, but instead find you exactly what youre looking for. My experience in this store was quick, easy, and not overwhelming. 10/10 would recommend
Andrew worked with my husband and I in finding a new mattress. Took his time with us and did not rush us into making our decision on what mattress to buy. Thanks for your help. The Shaw family
Will and Andrew were very friendly and helpful and their pricing was extremely competitive.
I was pleased with my experience and Andrews knowledge of his products. I didnt intend to buy a bed when I walked in the door, but after discussing options and product evaluations with Andrew I bought 2 beds. The payment flexibility and financing terms offered where extremely attractive. I recommend Andrew and Mattress Warehouse/Swatara you wont be disappointed
Andrew was extremely professional and knowledgeable. Store was extremely clean. We felt very safe while making our purchase
We had a great experience today at the Swatara location. I was apprehensive when I walked in thinking this was going to be another experience that I get when Im buying a car. Jose greeted us and felt more comfortable right away. The bedMatch experience was very helpful as it narrowed down the choices of beds based on what was compatible with both my husband and me. We got to try a nice range of beds in all price ranges and I never felt pressured to buy a more expensive bed than I was ready to pay for. Jose was so nice and also really knowledgeable about the manufacturers and the specs of each bed. All our questions were answered and we felt confident that we had made a great purchase when we left the store. I will be recommending this location to everyone I know that might be looking for a new mattress. Bottom line, I wish my car buying experiences were as pleasant as buying this mattress.
Definitely recommend! Andrew was great and was not too pushy at all. Experience was fast and easy! Also got next day delivery! If you’re looking for a mattress go see Andrew!
Andrew was very helpful and I got a great price on my mattress/boxspring.
Andrew was very helpful with helping my fiancé & I find a mattress. To our surprise we found one that was perfect for us ! Thanks a lot Andrew.
Steph was amazing. I will do my damnedest to recommend these folks to everyone
Needed i mattress today and Andrew helped me out on a good deal. With a full size mattress i really good deal. Andrew was really friendly. It was really hot outside i walked through the door with a good welcome breeze the store was amazingly clean as well. I appreciate yall so much i will definitely be coming bck. Great Work
My Mom & I were looking for a mattress cover for our queen size mattress and have been to a couple location before arriving here. The service we received here was immaculate. Austin & Andrew are some of the best dudes to assist customers especially if you were in a hurry like we were. They knew exactly what we were looking for when described, and went out of their way to find an cover for us in the back. 5/5, will definitely return when looking to purchase bedroom furnitures.
Andrew was great! Great mattress, great price! Really convenient!
Andrew gave me a very good deal and was a great help in finding a mattress. Store is extremely clean and I had a great experience.
Its great to be able to go to an actual store and shop for a mattress! Andrew was a pleasure to work with and definitely made a tedious task enjoyable, easy and positive. Thank you!
Excellent service! I was most impressed by the salesperson, Michael, who was not only knowledgeable about their own products, but also their competitor pricing. As soon as I told him where I had been shopping, he told me their price and quoted me a good deal on a comparable product that I really could not resist. The delivery was quick and professional. I would recommend this store to anyone who need to get a mattress.
They are back open! Store is super clean. Andrew helped me immensely and gave me a great deal. Stellar employee!
Came in yesterday for a guest bed. MichaelWas straightforward and very knowledgeable about their products. I was able to get a great bed at a fair price and Michael made the whole shopping process very easy. Plus I was able to take its with me same day... Which was excellent since I have family coming in town this week!!! I Would definitely recommend this place if youre looking for a good bed and knowledgeable sales rep.
Smooth transaction. Ordered what i wanted over the phone. Perfect delivery, professional and polite delivery men. Im delighted.
Michael is phenomenal! I recently purchased a mattress and adjustable base from him and was so overly satisfied that I came back for 3 more mattresses, frames, pillows, and head boards. He made the entire process a delightful experience. He is extremely knowledgeable, trustworthy, personable, and truly helps you to find the best option for you. I felt very confident with his knowledge in making the best purchase for my family. I have referred all my friends and family to Michael and I wouldnt buy anywhere else! Hes the guy to see!
Andrew is a very good salesman and a great person for customer service, he walk my wife and I through the Mattress buying process, and the store was looking clean, floor vacuumed, bed models looked very good, I Thank him very much.Great Experience.
Great experience shopping here! Andrew was a great help thank you for getting us the perfect deal!
I went in to the Mattress Warehouse on Grayson Rd as one of my last stops in looking for a mattress for the first time in 15 years. When I walked in I was greeted by Michael who was awesome. He is highly knowledgeable and I completely trusted him to help me find the best mattress for me. Working with someone who is knowledgeable and down to earth makes all the difference in large purchases like this when theres so many options out there. Great experience altogether!
Thanks to Andrew from Mattress Warehouse, I had a amazing experience finding a new bed for my new home! He was very kind, personable, and assisted me with any question I had. He was very knowledgeable, and knew what he was talking about. I highly recommended asking for Andrew when going to this store! I’m beyond happy with my bed 😊
Andrew at Grayson Rd Mattress Warehouse was wonderful, welcoming, and knowledgeable without being too salesman-pushy and still upsold me! Very pleasant experience and happy purchase, thanks to Andrew. He was very patient while I took my time trying out multiple items / the entire store...and even had 3 more customers walk in but he juggled all of it like a pro, including the phone! Great job Andrew!
So I went in just looking for a cheap mattress and left with a great mattress box spring and frame. I had the greatest customer service from Austin. He was so informative and helpful. He made sure I would get the correct mattress my body needs. Theres also a couple financing options he let me know about and all I had to do was pay 40$ today. I know finding a good mattress is tough but finding great customer service can be a struggle. Thanks Austin, Ill be bringing in my parents next !
Andrew n Austin were very pleasant young men to deal with. My mother and I both purchased beds, they were very knowledgeable and helpful in helping us with our purchases, also at a reasonable price! Thank you so much!! Keep up the good work and personalities!!!!
Michael is a very generous person. He came over to introduce himself and ask us what type of mattress we are looking for. After he show us the different kind of mattress, he explain to us the different payment options. It was interesting to know that there is a payment option to build your credit while making monthly payments and having the mattress in your home. I am very please with the way he does business.
I went in to test out different style mattresses with the idea of not spending much. Andrew was nice enough to do the bed test with me to find out what style beds would best fit me. He then was considerate enough to ask what my ideal price was and showed me just a few so that I didnt have much confusion. I went back and forth between 3 for a while. He was very patient and allowed me to take my time. In the end I went a little higher price and Andrew was able to get me a longer finance program!
Great experience finding a new mattress at Mattress Warehouse. Andrew was super helpful and knowledgeable and worked us through all the financing. We walked out with a great new mattress for us and next day delivery! Thanks!
The customer service was impeccable. Jose was very knowledgeable about different mattresses that would be beneficial to my health needs. I would definitely recommend the Mattress Warehouse. Also, it would behoove everyone to do the bedding assessment to find the perfect mattress.
Will was awesome and a pleasure to work with!
I have had the BEST Mattress buying experience here at Mattress Warehouse! “Michael” was the best ever! He had my wife and I experience the “Bed Match” and it helped us select the best Mattress type to suit both of our needs! We are so excited to know that we will have the best “sleep” from now on! We would highly recommend anyone to go and see “Michael” in the Harrisburg store and let him help YOU change your mattress and get some real sleep!!
Tried four other local stores before visiting this one. Michael promised to beat all the other quotes we received by 10% and kept his word!! LOVED the Body Evaluation system they use so that we knew which bed would best work for our son.... not just what he felt most comfortable in. Quick paperwork ... exceptional customer service! We have become lifelong customers!! Do NOT go anywhere else for a mattress!!!
Very professional and amazing service! Needed a mattress for my son, in and out within an hour no hassles, they just wanted to help. They even carried out the mattress out to my truck! Will always use them! Thank you!