Masic Motors set the bar high across the board for a perfect customer experience. From the moment we started the inquiry/conversation about the perfect mom/family car, Amir, was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless. Him and his team made the process very easy and fun. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect. Thank you so much Amir & Mirza!
We bought cars for both of our kids from here and they were great!The cars were reliable and in great shape. The one we had for 7 years and the other we have had for 6 and it is still running strong.We highly recommend them for a good used car!!!
Mirza was somberly helpfulWe traveled an hour or so to look at a van, by our surprise we ended up looking at several different vehicles on the lot(that met our needs) we looked and test drove several and never once did we feel pressured to buy. We purchased our van from them and are very pleased. We just took our van on Vacation and drove the whole way to and from and we had 0 issues!! I will definitely be a returning customer!!
First of all I love my car. The dealership is low key low pressure and the staff was very helpful and respectful. The way I was treated was awesome compared to some of the bigger dealerships. My next car I will definitely look to see what they have first before going to any of the bigger lots. Cars were fair priced and they had a good selection.
Purchased a vehicle. & I can say, Great service through & through. Excellent communication. Highly recommended
Amir and the crew at Masic Motors are second to none! They took great care of me! Will be doing business again really soon, and hopefully for years to come!
Great experience, really good guys and no pressure. Mirza was awesome and very transparent. Drove 7 hours there and the car was exactly as described, he was even nice enough to give me a ride to drop off my rental car. Best of all, the car made the whole 400 mile trip home like a champ with no issues. Very happy and would strongly recommend these guys.
A very rewarding experience with no pressure and complete transparency, involving the vehicle we were interested. Vehicle was open for our through inspection from hood to trunk. The vehicle was in beautiful condition and the price was great. Proceeded inside and gave the decision that we were interested and in a matter of minutes we were approved, paperwork completed, issued our new plates and were on our way to Berks County. Great selection of vehicles, full disclosure, no pressure from anyone, great experience and will recommend them to any one interested in a great vehicle. Thank you Masic Motors
Called dealer to ask about a vehicle and if it was available, they confirmed it was and to call when we heading down so they could pull it around for us. We called and left a message letting them know we were on our way and had an almost 2 hr drive. With that time no one called back and after making the trip. We walked in and they told us someone put a deposit on it and that we should have called. My husband said we did and left a message but they never checked their messages! Very aggravating to pack up the kids and make them take the trip with us.
Drove an 1 hour and 40 minutes to look at a 2008 jeep commander limited it was in great condition and for a fair price. The sales team there where really nice to work with no issues at all, highly recommend checking them out if you see a vehicle there youd be interested in!
Great Prices Great Vehicles Great Staff. Check this lot first if you are looking for a great vehicle at a great price.
This dealership had a awesome vibe to it I just got a sti from them and couldn’t be happier I already referred a few friends that are in a market for a used/ new car to go here !! Will definitely be getting another vehicle from here in the future .
First time buying a car from a dealer/financing, Amir was so helpful without being sales-ey in the slightest. I work in the automotive industry, and have been looking for a Tacoma for a long time, I was so happy to find their Tacoma was priced at the lower end of market value & represented very honestly. I was given the time I needed to evaluate and test drive it without being bothered, and they fielded my million questions without hesitation. Amir walked me through the financing process and was beyond helpful, even staying late to get things wrapped up. I had a distaste for dealers before this experience, and will hopefully be headed back shorty to purchase another.
Great service!! I bought a 07 Gmc Duramax, clean truck! Good price! Minor fixes, but they were honest with being sold as is. Mirza was a great salesman to work with! Down to earth, Solid communication! The Manager was really nice as well. Friendly, Fast, and Easy. Family owned, support your local businesses!
These guys are great. I bought my 2011 Silverado there.Mirza was the associate who helped me- he was awesome to work with.
Traded my car in was in and out with a sweet vw in just a few hours
Drove an hour away to see a 2005 Cadillac Escalade and wasnt too impressed. I was told that there is absolutely no room for negotiation even after noticing several things wrong with the car that could use attention and that every vehicle on their lot they wouldnt take a penny less than their asking price. (Mind you that the car was $400 over Kelley Bluebook value. Even mentioned that and was told Well Kelley Bluebook isnt the one selling the cars so they know nothing. I knew either way I wasnt walking away without this car because I took a day off work to see it and I was super interested. Once it came time to paying for the car, I paid the full amount in cash and was given a $20 bill back to save me some money off the price. I was irritated after hearing that because I was just lied to since they supposedly werent taking a penny less off the asking price. I would have given 5 stars if they were willing to negotiate a little but unfortunately not. Wont be doing business here again.
Very easy car buying experience. Very professional and answered all of our questions. Mirza was great to work with. Definitely would do business with them again.
Great customer service
Very disorganized car dealership went there to look for a Jeep was asked to park across the street because theyre parking lot was so cluttered sorry but I wont be returning oh and the prices were gouging to say the least The salesman told me that Jeeps were on fire and this was the price
Purchased a bmw from this dealer today & I had a great experience. Very fast & painless, & our car salesman Mr. Hasic was very nice & helpful!!! Love the car so far
Mirza was absolutely fantastic! I purchased a 2011 Audi from Masic Motors over the holiday weekend and the treatment I received was nothing less than professional. Low pressure sales, the freedom to look at their stock at your own leisure, and the quality of vehicles was what brought me into see them. I can see this dealer moving to a much bigger location in the future, with even more stock. Could not recommend them enough. Thanks again, Mirza!
Went in to look at a low mileage vehicle I saw online. The car was exactly as described. I received a fair value for my trade-in and was very pleased overall with vehicle and the transaction. The owner was extremely helpful and stayed late to get the paperwork and transfer done as I was not available the next day. It was very easy to communicate and deal with Masic Motors.
May not be the best price I wanted. But the quality and history of vehicle was top notch. So i am buying
The owners are very nice and reasonable. Very busy! They specialize in 1-owner vehicles, which is pretty great! We unfortunately didnt buy from them, but I definitely recommend them!
I drove from another state to buy a car at Masic Motors. The staff was professional, efficient, and fair. The vehicle was a clean, one owner vehicle. Pleased with the experience.
This was the second time I purchased a car from this dealer. First experience was good, second was as well. The Subaru I just purchased was as advertised and competitively priced from the start. If you have been shopping the used car market lately, you know that its hot and finding a good quality used car is a challenge. I had been looking for a good deal on a older, safe, higher mileage type SUV for a couple months now. (Think teen driver worthy car) I believe Amir was straight up with me and there was no pressure whatsoever. Id recommend checking out Masic to anyone and would consider purchasing there again in the future. I think Masic does a nice job of posting photos of their inventory and that they have fresh service and inspections done. Importantly related to the fresh service/inspection, they can produce the invoice for any repairs that were done.
Called then drove over an hour to test drive a vehicle, i got there and the lot was empty, I went inside and, i presume it was the salesman was on the telephone talking to someone about an insurance quote.. I was NEVER greeted, but i stood there patiently waiting.. after 5 minutes of listening to this conversation i asked the salesman about the car that I called about, took off of work early and drove over an hour to see.. his response..im on the phone!!!.. i could see that, thought his tone and body language was very rude and when i told him me and my wife were leaving, his said or did nothing to ask us to stay... too bad because I was Definitely ready to BUY A CAR!.. I wont be back.. very rude, unprofessional...
Very nicedealer. Had some nice vehicles. Looking for a first car for college student. Limited funds. Had some good priced cars
Had a wonderful experience here. I called in the morning and they agreed to hold the vehicle till the evening. They had the vehicle washed and ready when i arrived, in spite of the very cold weather. Were honest and made us feel very comfortable.
Very friendly straight forward no games in & out fast
Took my son to drive a specific vehicle from the website. The car was pristine, exactly as advertised, and priced well. We did not expect to be bringing the car home, but Bob and Dario were so easygoing, no pressure, and such pleasure to work with that we did the deal right there and brought the car home. Ill be going back, and highly recommend! Thank you for a smooth, uncomplicated car buying experience!Wendy & Connor
Went there to look at a vehicle that I found on the internet. Both of the brothers I dealt with were friendly, knowledgeable and professional. The car was exactly what was portrayed in their ad and much more. I bought the car that day and waiting for it to be transported home.
Whether you are selling your car or looking for a quality used car, you are in the right hands. They are straight forward, no b.s. type of people. They sell for for a fair price and do not low ball if you are looking to sell. Time is money so if you know what you want, willing to pay what a car is worth, and like to hear it how it is...go here.They gave me a fair value for my car where places like Turner Kia for a trade would undercut you about half. Thanks for making the process of letting go of a car filled with memories stress free and without regret.
Called because I saw a nice car on their website that was within my budget. No one answered. Left a voicemail with my name and number and a time to reach me. I was super excited to by my first car! They never even got back to me. Ended up getting a better car from Faulkner Subaru.
I went here to purchase a 2004 300m an I couldn’t be happier,best customer service I’ve ever had purchasing a car!,and I’m so glad I drove 2hours,it was well worth the trip,I would recommend them to anyone!,and they followed COVID rules to the TEE!
Bought a truck from them 3 months ago told me they had it sent to a body shop and had rust repaired on the rear side bed lied about it I just took the fenders off they put on after they said they had it repaired paints bubbling bunch of crooks now I have to spend 2 grand getting it fixed the right way be very cautious of buying from them
Just Taking time to share my experience with MASIC MOTORS 3900 JONES TOWN ROADHarrisburg pa.I had the pleasure to buy a 2010 F-150 from Amir 1st class Gentlemen 2ndly a great salesman with consideration of what he sales you.I thank you for all your services. If you looking for a nice vehicle check out there inventory at MASSIC MOTOR. COM
After searching and searching for months on end, I found the low-mileage 4-door Toyota Tacoma that I’d been looking for. Working with Bob and Mizra was a pleasure. They were very friendly and gave me exactly what I was looking for for my trade.
I bought a great trailblazer from these guys and they were great, no pressure, honest, had one minor issue with the radio and they immediatly fixed it the next day. Highly recommended
This place is a scam! Definitely would not recommend anyone buy a lemon from these jerks. Spend more and go to a real dealership and geta vehicle that you can trust
Great buying experience. I bought a hard-to-find vehicle from the late 2000s, and the deal was good enough to justify making the trip from out-of-state. Price was fair, not cheap but fair. No major issues with the car, a few maintenance things popped up shortly after taking possession but I trust that they may not have been seen while in the dealers possession. Professional and responsive at every step of the process.
I purchased a 2004 F150 from Masic about two weeks ago. The representatives that gave me the information and ultimately sold me the car were great. Even with the COVID pandemic they were very accommodating and wanted to make sure I had the information and test drove the car before purchasing. Full disclosure I did find a small issue after purchasing however I contacted Robert and he was happy to help as the Truck had a warranty. Robert took his time to speak with me and was able to recommended a mechanic that was equally as nice for the repair. I wouldn’t hesitate for a moment to purchase another vehicle @ Masic, and would absolutely recommend checking them out.
Dario is an absolute gem! Perfect prices, no guilt tripping, I came here to buy my first car--on my own! They were patient with me from start to finish. I have put almost 3k miles on my little Toyota Camry and have had no issues! Thank you so much and I will definitely be back when I have to buy another car in the future! (Hoping that isnt too soon!)
Visited this establishment last week. I was looking for a car for my nephew. Have to say Sonny was amazing. Answered all my questions I’ve had and was not pushy at all. He let us look and test drive the car as much as we wanted.
Mirza was beyond hospitable the folks are friendly great experience with buying!!!
They have a wide variety of vehicles available. The sales people were friendly, and quick to meet our needs. They even paid a good trade in value. It was a great experience.
Great customer service by Mirza!
Had a great experience with Masic Motors Inc. The sales man (Mirza) was great, and a pleasure to deal with! My truck is fantastic!
Really enjoyed buying from these guys... very professional and fairly priced! They were upfront with pricing and being a younger female, I did not feel taken advantage of at all. Recently bought a 2004 Jeep Liberty and love it!!! Would definitely recommend to anyone looking to buy a nice and reliable used vehicle.
Very nice buying experience. No pressure sales and, fair prices with no filler.Customer service is second to none. Nice selection of automobiles. I would gladly do business with these gentlemen in the future.
Masic Motors has nice cars and great deals on their lot! Fastest car buying experience I’ve ever had. Dario was great to work with and wasn’t your typical pushy salesman. Will highly recommend!
Just bought my first car from Masic yesterday. They were very accommodating and honest with me as well as just very nice people. They allowed me to bring the vehicle to a third party mechanic before I purchased it as well. Thank you Masic!
Very nice people they held the vehicle for me for 2 days and gave me a good deal,would definitely buy off them again!
Looking for a new car to purchase. Found a great car that I am really happy about finding, the car couldn’t be more perfect! Great mileage and the staff have been amazing!! Ask for Amir he will definitely help you out!
I got a wonderful deal on my 2001 yellow jeep wrangler sport. They are very helpful, and very nice people. And take pride in taking care of their vehicles. I would 10/10 recommend buying a car from them if youre considering buying one.
Very unhelpful. Asked for the breakdown on why they were pricing a $4000 vehicle for $7000 (before fees) and I was simply told “That’s what they go for” and they failed to give me any more details than that. Plenty of dealerships in this area, I recommend finding another.
Great car buying experience! They are very friendly, knowledgeable, and helpful.
This is the best experience Ive ever had shopping for a vehicle! They are so friendly and give you the best deal possible. 10/10 recommend starting and finishing your car buying experiences here!
Very positive experience. No pressure sales, the salesperson i dealt with was very easy going and helpful. Gave me the keys and suggested i test the vehicle thoroughly. Prices are very competitive. Carfax report was mailed to me after the sale which was a nice touch.
We went to five other dealers before we stopped at Masic Motors, and I couldnt have been happier to find this place. The lot was full of top-notch cars at excellent prices, and Dario, the owner, worked with us personally. It was obvious he was passionate about his vehicles and his service - he helped us find the perfect car. I highly recommend him and his staff, and I wont even consider going anywhere else the next time I need a vehicle.
I had been looking for a few months trying to decide what would be my next car, when I came across a Chrysler 300 Platinum on car guru and knew it was the one. I got to the dealer looked at the car and spoke with Amir, who is awesome. He had my financing done in minutes, the whole transaction would’ve been less than an hour had my insurance company not taken 45 minutes to complete a simple task. Amir and Dario were great guys to deal with and made this car buying experience phenomenal. I highly recommend them!! It’s hard to find a dealership that’s not pushy and solely about the money, that is until you walk into Masic Motors where it’s all about you the buyer! Thank you gentlemen!!
Purchased a 2005 Saab from Masic Motors on 4/13 at the 3900 Jonestown Rd location. First off, the lot is REALLY tight so I suggest parking at the neighboring Dairy Queen. We were given plenty of time to look over the car and were free to inspect it without hovering. The test drive was also unsupervised and we took plenty of time. Once we negotiated an agreeable price the transaction was completed in a few minutes.Im totally pleased with the car. Most used cars Ive purchased needed something done almost immediately--not this one. Its ready to drive.Thanks for a true no-hassle buying experience and a great car that I expect will serve us for many years.I will definitely consider Masic for my next car!
Bought a truck from here and was very pleased with it.... for an hour. Something went bad in engine driving it home. Thought I was out 8k at a bad dealership. Called Bob the next morning and he immediately refunded my money and cancelled the deal!!! Awesome!! Would have bought another vehicle from them but they didnt have anything else I was interested in.Kudos to this business and there honest business practice!!Thanks Bob!!!!!!!!!
We recently purchased a used vehicle at Masic. The entire experience was incredible. We were greeted immediately, and because they knew we were coming- they even washed the vehicle before we arrived. We came from out of town and they gave fantastic driving directions for our test drive. The selection of vehicles was great and the prices very fair. While we were buying our car, another gentleman was there who spoke broken English. The salesmen were patient and worked with him so he could clearly understand the details of the transaction. I was very impressed from start to finish!
Bought a vehicle for my son at Masic Motors. The staff was extremely nice and helpful, they even stayed late on a Saturday to accommodate our schedule. Good quality vehicles, decent mileage, and very reasonable prices. Ill definitely be back next time were in the market for a vehicle.
I test drove a few cars and I found one that I liked. When it came time to talk numbers I was treated like an idiot. I filled out an app for financing and was told I would get a call in 45 min. when they heard from the bank. (Perfect little break from car shopping to grab a bite to eat.) At this time someone walks in and says they want to test drive the same car I was just filling out the app for. The McKee employee says sorry she was here first. He then turns to me and says I will call you as soon as we hear from the bank. I promise I will not sell this car out from under you. We shook hands and I left.I never got a phone call, so I called them back. He sold the car to the other guy and was never going to bother to call me. It isnt a matter of finance. I have excellent credit and actually purchased a car later that day from somewhere else. I was really irritated and honestly I was hurt. After he tells me he sold the car, he tries to get me interested in another car in the lot that was similar to the one I wanted. He was trying to sell me on the fact that it was actually $1000 cheaper. I said that of course it was cheaper it had a deep/ long scratch on it and a decent size dent. Point is I was really offended and hurt to be disregarded. He had looked me right in the eye and said he wasnt going to sell the car to the other customer. He definitely showed his true character. I will never go back to McKee Motor in Harrisburg.
Great experience ! Went to masic motors looking to check out a car we saw online . The manager Amir came out to help us as soon as we walked onto the lot . He was very helpful, gave us the keys, let us check it out and take it for a test drive . Any questions we had he was there to answer right away ! The buying process was super easy, and we were able to drive it off the lot within the hour ! Would recommend masic motors to others, we had a great experience !
Very nice quality and selection of cars. Amir was very friendly. Would highly recommend!
Went to go look at a vehicle and was greated nicely no complaints there but couldnt even test drive the vehicle I wanted to buy and staff is not the friendliest Ive delt with way nicer people at other dealers as well as the arent 100% truthful at this dealership either
I had a great experience working with the guys at MASIC Motors. I found the exact car I was looking for and at a great price. The staff was friendly and knowledgeable. I would definitely recommend them to a friend. Thank you MASIC Motors!!!
I purchased a car that had a problem. Called the owner and told him what was going on and he handled it amazing. Took care of me 100% from start to finish and stayed in contact throughout the problem and solution and was very helpful. Would definitely recommend anyone to look here for a car. It’s hard to find a dealership that’ll stand by their cars and won’t shut you out after the sale!
Excellent Service! Just called and explained what I needed and they immediately provided 2 excellent choices to choose from. Helped me find financing I could afford and had my new van in two days! My family has been doing business with this company for years and will continue to do so. Would recommend them to anyone.
Weve purchased two vehicles at this location and both times were great experiences! Highly recommended.
They are very friendly and put no pressure on you. I got very good deal for the car I purchased when you compare it with the market value. Nice customer service and everything-paperwork etc.- was pretty smooth. The car was as advertised and it was pretty clean. Thank you Amir!
Easy going car buying experience. Good selection and reasonable prices. Amir and Shane were very helpful and friendly. Thank you.
Amir at Masic Motors is exceptional. Many clean well priced vehicles on the lot. Ours was a specific choice and we could not be happier. Thank you Amir for all you time. We will be back.
This was a great experience. My wife and I drove up from Maryland to look at a Subaru. Great price, great condition; description was accurate. Talked it over, called Amir and he held it for us. Came back up and purchased it on 1.5.18. It passed Maryland inspection with ZERO issues.Amir, Dario, and all of the staff were very laid back and friendly but also professional. An extremely positive transaction! Love the car, and I will be back.
Called the dealership about a vehicle and told them Id be coming 1 hour and 30 minutes away and they told me to call when I left home and I did, a decent drive to get there but for the vehicle I bought it was totally worth it! Id recommend this dealership to my friends! For the vehicle I bought it was well worth the money
Masic motors helped me a lot. I needed a conversion van and they helped me get it. Dario did me a favor so I can get it. I appreciate what he did for me. if you need a vehicle they will try there best to get you into one. thanx guys.
Bought a car today at this dealership, very good experience .owner very personable and fair. Highly recommend Dario the owner and Bob sales for your next purchase
I was looking for a Mercedes Benz S550 for about a month. Masic Motors popped up during my search and had the exact car I was looking for. The car is in excellent shape when I went to see it. Amir tended to me in a very professional manner. He is a car guy so we had great conversations on the Benz and other vehicles. I would recommend visiting them, they will surly treat you well and help you find what you need.
Great car buying experience. The guys that run the dealer were genuine, honest and personable. The car was as described in the internet ad, and quite frankly cleaner then I anticipated. There were a few very minor things that I fixed the next day but thats to be expected on a 11 year old used car. I definitely recommend this dealer and I will be keeping an eye on their inventory!
Amir was fantastic! We came from Maryland just to purchase a vehicle from this lot. Amir did everything he could to insure that we were 100% satisfied with our vehicle before we pulled off. Exceptional service!
The communication was great. The customer service was wonderful. The vehicle we bought yesterday is beautiful and seems to run fine at this point. Will update in a few months and let you know how vehicle is still running. Thank you guys at Masic!
Ive been looking for a new car for the past few weeks, and I visted many different dealerships but I was never completely satisfied, I feel that many used car dealerships dont have many cars to choose from or they have poor costumer service. But thats definitely not the case with Masic Motors. Everyone here is super friendly, and they are not pushy as many car sales man can be, and the most importantly they have a very large car selection. This is definitely the best car dealership in the area!
For me, used car shopping is very stressful. To many concerns with bad vehicles. Your best bet is to do a little research and find a vehicle that makes you happy. For me that vehicle was a Volvo S60. I found a great deal at Mckees. His staff went out of there way to accommodate me in ways other dealerships would not. There friendly service and nice auto selection make for a great place to find a great car. After purchasing the car, I had a small problem. The owner himself went out of his way to fix the problem, even when he wasnt obligated to. Its not hard for any dealership to sell you a car, but they wont be found when a problem arises. McKee Motors actually care about the cars they are selling you.
This is my 2nd car buying there in less then 3 years. It was a great buying experiencing both time. Their pricing is very fair and up front. I sold car for 20 years and I know a good deal when I see it. Thanks guys
Nice, casual sales process. No pressure. Thanks Amir
Very helpful Salesman. No pressure. Awesome deal
I purchased an 06 Ford Explorer. It has everything I wanted and for very fair price. They have very clean cars on their lot and I would recommend it to anyone looking for a used car.
Great deal, zero pressure, Amir is a helpful salesman.Would definitely recommend and but again in the future!
Very good people to deal with, no pressure....Love my truck
Bought an 03 S10 crew cab. Great price compared to others. Staff was upfront and honest. Great experience.
I went to look at an 05 dodge ram. They were out working on another car, so i decided to go look at the car myself. They seemed to not even notice me... so after i looked at the car, i started to walk away and saw they were done working on the car, so i expected they would ask if i needed help with anything, but nope, they just walked away. I understand that i could have went to talk to them myself, but you would think that if they really wanted me to buy a car from them, they would show good customer service. Ill just keep looking at places that actually care about their customers.
Dad bought his truck today and they were super friendly and comforting in our purchase. Recommend them for future buys.
Great service, very friendly and knowledgeable sales people, good cars, and great customer care after the sale
We bought 5 cars from here. Loved them all. Looking to Basics for another 🚗.