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GameStop
714 Rollie Moore Dr, Harrisburg, IL 62946, United States
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GameStop
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Ty
Review №1

Always have the newest and best games! Great staff, very friendly and helpful

Sh
Review №2

I bought a used PS4 controller for $64.00 then it stopped working I didnt have it very long maybe a month & 1/2 possibly 2 months & they didnt have another one and so they told me not to worry about not having the receipt theyd pull it up in their computer, what a joke that was I got back $51. or 52. something dollars and some odd change. Ill be going to Paducah KY from here on out should I want anything else! I dont have any tolerance for liars or ignorance or anyone wasting my time I live in Golconda Illinois having to travel for 40 minutes then they rip me off after telling me not to worry about bringing the receipt. Nah Im good. They can keep their business and everything else in it.Then there was another customer in there with his 2 children buying PS5 games bragging about how theyd just bought their system but wouldnt be getting it til October 1st this was in the latter part of August, the gentleman just wouldnt quit going on and on about it I mean I know that they were excited and I was happy for them but I wanted to do My own business and just leave, this guy just didnt seem care about anyone else accept for himself and his children were running all over the store Dad I want this PS5 game ect.. I finally had to butt in get my business done so I could just leave otherwise Id of been there til the clerk was closing up shop. That guy didnt need them games at that particular moment and he knew it he just didnt really care. So yeah Im Paducah KY bound should I have any further need in the future for going to GameStop. Harrisburg Illinois GameStop employees just hasnt been taught correctly I guess.With All of that said I hope that you all have a wonderful day! Be safe and well. Also Happy gaming!

As
Review №3

Very nice place! Very nice people!

Ro
Review №4

Id like to brag on your manager India. I came in yesterday to customer yelling nasty things over her asking him politely to wear a mask this is the second time I’ve seen this girl be belittled over her just asking them to wear a mask. Both times she stayed calm. talking with her I found out she’s only been there 3 months which was a surprise to me she’s the most helpful employee I’ve seen at that store in awhile. Constantly checking on customers. Constantly cleaning. Always telling me about the best deals. That girl needs some recognition because she’s definitely the best thing that store has seen in awhile.

ha
Review №5

Need it for the children and they always make sure Im 100% satisfied before I leave.

Ro
Review №6

They have all my gaming needs

Lu
Review №7

Love the store employees but didnt have a mic for my turtle beach headphones. Great store tho

Ta
Review №8

Bought a ps3 and warranty from this store...recently its been messing up and not acting right...so i call them to find out how to exchange for new one and they say they dont have any ps3s to call the one in marion...well i did and they said harrisburg store should take care of it....well called a few times after and they emailed the a gamestop that would have one...and was told i would get a call back as soon as the email comes in...one month later and still nothing. What a joke! They give warranties they cant even back up...but im not letting this go. I will get my ps3 Im owed.

Fe
Review №9

Cant replace my headphones because it’s physical damage

No
Review №10

Welcoming service, and awesome people! HUGE thanks to Micheal! Ive been having a hard time recently, and he, just with the little exchange of words, helped me out, got me a good deal, and brightened my day!

Ch
Review №11

Overpriced electronic stuff for kids to waste time with

Ma
Review №12

Employee was very helpful in trying to find what my grandson wanted

Pi
Review №13

Always an awesome experience. Every one is helpful and friendly. I never walk out with just 1 game, haha!! Very good discounts and promos. Thanks a million for replacing my shattered copy of dragon quest 11.

Da
Review №14

Always nice and helpful

Ne
Review №15

Customer service is always open, friendly, and have gone above and beyond to help me whether its on the phone or Im there in person, everytime I visit. Im not tech savvy, so often they need to explain or look up info to help me find the right tech or a good deal when Im buying for my boys. Ive never had a bad experience at this store, and I cant say enough good things about the workers there. Thanks so much.

Me
Review №16

Small for a Game Stop. Still has a lot of the products I enjoy. Has many deals and sales going at any given time. Anything you can do at a larger, you can do here (pre-ordering, trading, etc.)

ep
Review №17

Great place for all your gaming needs. If they dont have it they will take as long as it takes to find what you need online and get it ordered for you.

Bl
Review №18

This location always has super kind and competent workers.

Jo
Review №19

Love gamestop for the selection but used price could be lower considering what you get for selling your games to them

au
Review №20

Such cool things there

Ga
Review №21

Friendly & helpful employees, pretty good selection as well.

ta
Review №22

Love them, but I miss having old school stuff available

Ma
Review №23

Best gamestop Ive been in. Friendly knowledgable staff that are very pleasant to talk to. Clean and well organized.

Du
Review №24

5 stars! Need I say more?

Ma
Review №25

Good variety of things and the employees were helpful. The prices were higher than competitive chain stores. I came in to price a new Xbox they were about $40 higher than other stores.

Ro
Review №26

Good selection of games and very helpful ppl

Ro
Review №27

Great place for that game fix you need!! Under new management, and ready for the rush. Got to love this store and its help.

Ma
Review №28

Great customer service, good selection of toys and games. Will visit again.

Po
Review №29

Awesome staff! Always willing to help, and fully explain your questions. Xbox is life, bruh.

Br
Review №30

Good game I team there buy some what good deals stuff

Fe
Review №31

I love gaming so it gets a thumbs up to me

S
Review №32

Harrisburg Gamestop is pretty low pressure. The salesman was really helpful and wants to be so.

Lo
Review №33

Friendly Gamestop. Not too packed unlike some so you can get around easily. Good used selection too.

Ke
Review №34

They have lots of new and used gaming equipment. The staff is friendly and helpful.

bo
Review №35

These retards keep selling junk ass products claiming it is MY fault that THEY sold me an iPhone THREE times that did not work. Including an xbox. So now they are telling me they want $60 more to replace it because they do not have anymore of that brand so I have to upgrade to the next one. WHY WOULD I DO THAT? To top it all off I just told corporate and he just sat there not saying much and then keeps repeating Well, the store checks the items before purchase and before sale. IF they did that then they would have noticed that IT DONT TURN ON! DO NOT USE THIS GAMESTOP! ITS JUNK! I shouldnt even have gave 1 star, they deserve none.Edit: With new staff, since they moved, the place is a whole lot better. Ask for Ronald when you go there. Hell take care of anything you need.

Tr
Review №36

The people that work here are extremely friendly and very helpful. The place itself is very well kept and organized making it easier to find what I need.

Jo
Review №37

I have been a customer for years and I have not had a bad experience! Also the pre-release parties are dope.

Wi
Review №38

I mean its gamestop, who doesnt love it. Typically always have everything i need or am looking for and if not they are more than willing to order it. Friendly staff and all

Sh
Review №39

The workers are always very nice and help you with anything you need.

Al
Review №40

Excellent service

Je
Review №41

Exceptional service, and great prices!

Bi
Review №42

Manager was extremely rude

Re
Review №43

Friendly staff and great service

Ta
Review №44

Best place to buy game for the kiddos

Ja
Review №45

Great prices and deals here

Da
Review №46

Most of the time when I go in their nobody seems like they want to be their. I know its a job but most GameStops Ive been to most of the people seem like theyre somewhat happy.

Me
Review №47

Only show at the Harrisburg location. They take good care of my boys.

MA
Review №48

I keep getting junk merchandise

Ma
Review №49

Great place to find good gaming deals locally.

Ap
Review №50

It was very clean store

Jo
Review №51

Went to buy a few games and staff said they cant do account lookup for credit card. The next gamestop I went to said they can.

fl
Review №52

Friendly staff very good service

Ka
Review №53

They have a good selection of games

Ju
Review №54

Very friendly and knowledgeable staff

Ja
Review №55

A little expensive.. but they have an array of things which makes up for it.

Ho
Review №56

My son loves this place

Th
Review №57

Not enough games

To
Review №58

Spent thirty bucks on a game that didn’t even work and when I took it back they wouldn’t return it I’m goin elsewhere next time I get a game

jo
Review №59

Kids favorite

ju
Review №60

Nice people good products

Ro
Review №61

Great people

dj
Review №62

Will not shop here again, poor customer service.Edit:The manger helped fix the problem

Li
Review №63

Guys are always very he

ja
Review №64

Best Gamestop around

Wi
Review №65

Strange people working there

Qu
Review №66

Helpful staff

Sa
Review №67

Friendly, helpful, and professional.

Je
Review №68

It replaced my games for Xbox 360

Ju
Review №69

Nice service

lo
Review №70

Great service and deals

Mi
Review №71

All the games Ive gotten are scratched and broken

Cr
Review №72

It fuels my gamer needs. 😀😀

Pa
Review №73

They always seem to have what I need

SI
Review №74

They never answer the phone . One guy who works in there is an A-hole same guy who works for the pawn shop

Ro
Review №75

Very helpful

He
Review №76

Friendly service

ka
Review №77

Love

Information
8 Photos
77 Comments
4.4 Rating
  • Address:714 Rollie Moore Dr, Harrisburg, IL 62946, United States
  • Site:https://gamestop.com/store/us/il/harrisburg/6778/rollie-moore-dr-harrisburg-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 618-252-2165
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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