Had a busted brake light and asked for some assistance in buying the correct size Allen wrench to replace it. Turns out I would’ve had to buy a whole kit for $20+, so they offered to service it themselves for $5. Took longer than expected, but I was able to shop for the other things I needed while I waited. I’d come back if I needed something small done like that but if your car needs more strenuous servicing I’d recommend a different auto shop, there’s a million of them around here.

Canceled my appointment without telling me, closed 6 hours early. Took longer than I was told to receive my tires.

Went to the other Walmart location they were closed way before their actual close time called this Walmart up they had the tire that I need so I went there on this day no issues with employees got me in got me out within 20 minutes another customer or two was in front of me

Very helpful and good service

Answer your phone instead of silencing it! Maybe then you’d have more customers! It’s not hard to answer the phone just to answer one question!

The staff was friendly, however the service was very slow and it seemed as if they had never worked in this department before. The price was nice, but for the slow service it isn’t worth it. I had to wait 30 mins just to pay after coming to pick up my car after an oil change.

I have always gotten great service here.

Have been to several Walmart service centers.This one is the worst by far.No professionalism,rude employees,and my new tires are not balanced properly....so I am gonna have to return after waiting 3 hrs.Saturday to get tires mounted and “BALANCED”.These tires have a shimmy to them that even my old worn out tires didn’t have.The tires are so out of balance they shake my extended tow mirrors making it hard to see when changing lanes.I will probably just go to a actual tire place and have tires rebalanced on my own money.Will never go to Bugess Road Walmart for tires again.

I have never had a problem with them, always do the oil changes and the tires rotations. Good service and good price.

Very suprised by the low reviews. I think this may be the case of people not understanding the issues of a big box auto care shop and of a car shop in general. I come to Harrisonburg every holiday and have had a nail in my tire the last few years. This walmart has had adequate turn around and the tires we needed; even a rare Z rated tire. Thank you for your hard work around the holidays.

Opened late. Managers are disorganized. Shop worker seem to have no direction. 2nd in line for oil change. Completed at 10:43. Not an “Express” as advertised.

They need four hours for change one tire. 4 hours Karl...Unbelievable!!!

Waiting for 3 hrs for one tire just to be told its thier policy that for an AWD vehicle you have to change 3 or all 4 tires. You cant just change one

Would be less than one if I could. Called about tires and tried to give me the run around on price match with Walmart.com. Then cant make appointment for them said to come and they would get it done. Well drove 37 mile to be told it would be 3 hours before they could do it if the could get them done before they close. They are a joke and only had 1 person and a trainee helper.

The staff were friendly and helped me out when I was in a hurry.

Website says they open at 8a on Sun. Door says 9a...

Terrible service and sloooooww