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Steven Nissan
2275 E Market St, Harrisonburg, VA 22801, United States
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Steven Nissan
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St
Review №1

Weylin was an amazing salesman! He definitely went above and beyond to help me find the car I was looking for. He was patient and knowledgeable. The overall experience was very smooth. The financing with Jason was easy to understand and he explained the process very well.

Da
Review №2

Chris Huffman was an excellent rep to work with through our car buying process. When my wife & I were in the research phase, he was friendly & informative. He was generous with his time & made sure we had answers to our questions. Let’s be honest - I’m probably one of the hardest potential buyers out there & he got me to BUY! Through the negotiation process to final sale, my wife & I enjoyed our experience. I’d recommend him to anyone interested a new car, no matter how serious. 10/10 👍🏼

Jo
Review №3

What a fantastic experience! I had the pleasure of working with Chris Huffman my most recent visit here. Chris displayed true professionalism and salesmanship while serving me. He did everything he was able to take the best care of me and to answer any questions that I had. In addition, I could tell he cared about his customers. I definitely recommend going to see Chris!

Ba
Review №4

Chris H is a wonderful person to deal with. After buying my car, my mom bought one and my nephew bought a car. (They were not even looking!) We all worked with him, pretty much together throughout 2 weeks. Dont hesitate to ask for Chris if you stop by Steven Nissan. They also had a good choice of affordable, decent used cars.

Br
Review №5

My car was recently totaled and I had to go shopping for a new one. I was completely dreading it but the staff at Steven Nissan made the experience quick and hassle free! They were so friendly, accommodating, and addressed all my concerns. Ahmed (the general manager) got me in and out and I am loving my new ride! Thank you to all who helped me!

El
Review №6

Mason was super helpful when I came to look at getting a new (to me) car. Not a lot of salesman seem nearly as genuine as him these days. I will definitely be coming back!!

Da
Review №7

Since we arrived to the dealer to the time we left we were in awe with the amazing treatment we received from everyone. Our salesman Sal was beyond amazing. He make sure all our questions were answer and making sure we got what we wanted. He took his time to show us the vehicle we were interested in, went for a test drive with us and it literally felt like we were going for a ride with a family member instead of a salesperson. The whole process was so smooth is almost hard to believe. At the end of the day, we both met our goals, I got the vehicle I wanted and he got his sale! Will definitely recommend this dealer to my friends and family and will definitely be back for our next vehicle purchase when the time comes!! Thank you!!

B
Review №8

Drove from Maryland to buy a used vehicle from Steven Nissan and everything was great until the car was delivered. As soon as I drove the vehicle I noticed several warning lights and other issues that were missed or ignored by the inspector. I had a tough time trying to get anyone to help me resolve the problems until Geoff (one of the sales managers) got involved. Geoff got the vehicle picked up from my house in Maryland and even left a loaner car while he had every issue repaired back at the dealership. Geoff went above and beyond to make sure the vehicle was fixed and delivered back in perfect working order. Thanks to Geoffs outstanding service I would not hesitate to do business with Steven Nissan in the future.

Pr
Review №9

Steven Nissan is always a great place very freindly and helpful Mason was very helpful in finding a car i liked.

Na
Review №10

Chris was awesome and so helpful! We appreciated the time he took to let us test drive the vehicle. He shared his knowledge base of the car we were interested in, and found out the answers to any additional questions we had.

Ar
Review №11

THE BEST AUTOMOTIVE SERVICE EXPERIENCE OF MY LIFE.These folks are on point with their service to the customer. As soon as I scheduled my service I received a text reminder for the service date. A day or two before the scheduled service I received a text reminder. Once the shop started the service on my cat I received a text with a link to track my cars service progress. The service was completed much faster than I expected. I received superior communication and service from Steven Nissan. Big Thanks go out to Service Manager Brian and Service Advisor Mike for going above and beyond to get my Nissan service done both personably and professionally.

Ke
Review №12

Bought a truck and the check engine light came on immediately and has been coming off and on for 5 months. They said they inspected it and said there was a bad sensor but Im not sure anymore. Service was good but I still have to fix a truck I had for 5 months.

sh
Review №13

Originally came in just to sell a car, but was happy to make a deal with Mark! Super easy to work with and made sure I left the lot happy with both my deal and my new car. Be sure to ask for him at Steven Nissan!

Gl
Review №14

Chris was a great help with our trade in. He went above and beyond to help us get out of a lease that we weren’t to happy with and got us into lower payments as well as something that were very much comfortable with. He was very patient with us since we couldn’t make up our minds with what we were trying to go with at first. Thank you his manager helping as well.

My
Review №15

Tony (the $ guy) is absolutely wonderful! Helpful, through, and personable. The salesperson lacked these qualities…but overall, the experience was great.

Fe
Review №16

Completely wowd with the experience. Was expecting sleazy car salesman, but these were some of the friendliest people Ive met. Definitely returning to do business! Love my 2017 Honda CR-V

De
Review №17

My experience with Chris Huffman was by far my best car buying experience yet. He went above and beyond to make sure I was happy with my new vehicle.I highly recommend seeing Chris for all of your car buying needs.

Ka
Review №18

The customer service and knowledge here is great! I was in and out within 2 hours. Traded in my vehicle and was able to purchase a new one in the same day. Thanks for all your help Steven Nissan!

Ca
Review №19

A good atmosphere to be in. I’m personal friends with most of them that work in there. A great group of employees to work with. They did all I asked for and I’ll be going back there every time in my future for business!!!

Ki
Review №20

Way was such a great help today, I’ve had a lot of bad experiences at car dealerships but today I really was helped into a much nicer car and out from underneath a previous purchase that I had obtained when I was younger. Everyone was super nice and did everything they could for me. 10/10 would recommend this wonderful staff and great group of people. Special thanks to way for all he did for not only me today but my mother in law as well.

Da
Review №21

Steven Nissan crew and especially Geoff were incredible to work with! I would not recommend ANY other car company in the world and absolutely would recommend their services to anyone looking for a new OR used car! Best service experience ever!!

An
Review №22

Patrick made my car buying process stress free! I got a great deal and they were so kind and patient through the whole experience. I highly recommend Steven Nissan and Patrick and team!

Ja
Review №23

Worked with Geoff to get a fantastic deal on my Altima! He was professional and courteous, all while being incredibly knowledgeable on all of the cars we looked at. I cant foresee myself going anywhere else to get a car in the future!!

Ke
Review №24

Weylin Holmes is very friendly, informative and has an easy going approach. He answered all of our questions quickly while often adding other information about the car. Our experience at Steven Nissan was relaxed, accommodating and straightforward making our buying decision easy.

Re
Review №25

Easy process. They have a fun environment and good energy where salespeople make jokes with one another. They kept me informed the whole time and seemed knowledgeable. Great experience overall!

De
Review №26

Came to Steven Nissan to see used trucks- specifically a Honda ridgeline and the Ford 150. Weylin took plenty of time to show us the vehicles, and features on each one. He really knew his stuff. As far as car salesmen go, he was the best one Ive dealt with. He was low pressure, and REALLY listened to my needs and (as mentioned before) knew a lot about each vehicle. He spent close to 4 hours with us over a 2 day period, and seemed more like a friend than a salesman. I would give a higher rating if I could. This was a very positive experience and I would highly recommend Weylin and Steven Nissan to you when you are in the market for another vehicle. Thanks Weylin!

Du
Review №27

Weylin is an awesome salesman he has helped us buy 2 new vehicles.He is honest and won’t try to pull anything over your eyes. He actually cares and he will do whatever it takes to help you get what you want not something you find every in car dealerships.

J
Review №28

After searching for months I found a vehicle that I really wanted. I showed up to test drive it and the vehicle was filthy. There was a vibration to the vehicle but I took it as the tires were bigger that was the cause. Shame on me for not bringing it up. I bought the vehicle, and they didn’t clean it, it was absolutely filthy, and had trash in the back. They didn’t fill up the tank, so they let me leave with a dirty vehicle on E.After a few weeks I felt like that vibration was something more serious so I took it to them and they blamed the company that undercoated the vehicle for damaging my drive shaft because I noticed a dent in it, I have pictures of the dent before I even took it to get undercoated. They’re sleazy, and were downright sketchy during this purpose. Steven Nissan cares about quick, easy transactions and nothing more. I put a grand into this vehicle I had for a month just to get it running good, and that’s on me for not being mechanically inclined and trusting a dealership I’ve bought 5 vehicles off of. Last time I trust any of the Steven dealerships.

wo
Review №29

I usually dont write reviews, but this time i had to share my experience.Dont even know where to start. Probably this dealership deserves -5 (negative 5) rating and probably -10 for so called MANAGER.They cant force me to buy a car based on ONE car that i looked at . And how rude their behavior was when i requested to show another one. Most of all they were making fun of me and and my family at their office (our salespersons desk was close to their office and I could clearly hear them talking about me). By the time we left they made us feel we are worthless and looser.Car buying experience is not always fun but this is by far the worse i have come across. I honestly think I could make complain somewhere about the experience where they can at least question them for their behavior.And interestingly how every salesperson was insisting customer to rate them 5 out of 5 by giving incentives.

To
Review №30

Easy & quick process! Super friendly staff and didn’t have to deal with any back and forth. They even delivered the car to me over an hour away! We will stick with buying cars from Steven Nissan.

mi
Review №31

No hassle, straight forward sales. I emailed back and forth with Mark before arriving and he had a car already in mind based on the details of our emails. I ended up buying that exact one!

Je
Review №32

A great experience. Chris is very professional and very attentive. Highly recommend coming to Steve Nissan to purchase a new car or any other vehicle you may like

Er
Review №33

My son purchased a new vehicle today. His salesman was so nice. Robert Pendleton. I would recommend if you are looking to buy a car. Nissan on 33

An
Review №34

Such a sweet helpful young man! I will definitely come back and send my family and friends to see JT! What a wonderful experience today has been!

Ri
Review №35

Awesome group of people and I highly recommend Steven Nissan!! They were very professional yet felt like family. I will definitely return for my next auto purchase.

Da
Review №36

Didnt even go to the lot. I inquired online about a Ford Mustang that was exactly in the color I wanted. a salesman immediately reached out and sent me a personalized video of the vehicle I was interested in and they delivered to my home all the way in Akron, Ohio.

Kr
Review №37

Chris was wonderful! Found the perfect car on the first try! Very friendly and polite. 10/10 recommend!

Ly
Review №38

Ahmad went above and beyond when my Dad and I were searching for a vehicle. He showed us lots of options, was easy to contact for additional questions, and has a fun personality. I highly recommend him!

Am
Review №39

Sal was great! He was super personable and helpful. He got my in my dream car! 10/10 would recommend him!

La
Review №40

Chris Huffman was my salesman and I would highly recommend him. He was so friendly and patient with me as I looked for my mom friendly suv with more space! The team at Nissan in Harrisonburg who helped me get into my new awesome vehicle was so great :)

Me
Review №41

Mason was so great and extremely helpful! Truly a great experience

Kr
Review №42

Trevor was the best salesman, answered all my questions without missing a beat. Ahmed was an amazing sales manager.

An
Review №43

I was contacted by one salesman after looking around on the internet, he stated that I should come on down because 20000.00 for a 2021 Sentra was great. And it is, BUT once I got there he was too busy to see me even though I was called and an appointment made. The young man who helped me instead was wonderful. The finance manager was horrific. He basically bullied me into a contract I did not want. I am an adult and I did take it but I was made to feel like a slug because he worked on the contract and now I didnt want the car. Now onto the car, it is great so far! very basic, something I didnt have time to find out because I was rushed into it and out the door. Will definitely get another Nissan but not from them.

Ma
Review №44

Patrick is very attentive to what your looking for. He is very personal and we had a great experience! Would recommend!

Ma
Review №45

Absolutely the worst customer service I have had. My wife has called and I have called. We both got Mikes voicemail in service. Not one return phone call. We even called days apart. It’s been over a week that my wife called. We were thrilled since we are new to have a Nissan dealership in our city. Now we are disappointed because we will drive to Charlottesville for our service. Colonial Nissan actually answers their phone and calls back. Service work and new car possibilities gone. In business you can’t afford to short anyone.

Em
Review №46

JT was absolutely great! He was so helpful and knowledgeable and made the process so easy. Will definitely be recommending him and would happily but from Steven Nissan again!!

Ca
Review №47

Trevor is helpful and knowledgeable. Gave great advice and made me feel confident in my decision!

Mi
Review №48

I went there because they had a used car I was interested in. The website had a pop up texting window and I asked about the car. Quickly I was asked to make an appointment, followed by several text messages confirming the time. By the time I got to the appointment, the car I inquired about was already gone. Text messaging seemed to be the preferred platform of communication by the salesman and the sales manager. When I arrived for my appointment, I replied to the txt that they had just sent me about 20 minutes earlier with no response. After a while I left without seeing the car. Later they called and asked me to come back. I looked at the car, bought it and they needed 2 days to detail and service it. When we picked it up, it had not been detailed and I doubt it received the 150 point inspection they claimed to have given it. A tank of gas was promised and if my wife hadn’t asked about it, that would have been skipped. When I asked the salesman about them not detailing the car, he did offer to have it done although they’d already had the car for two days for this. I didn’t want to waste my time for another two days to drop it off and pick it back up.The overall experience was satisfactory but nothing special. I wouldn’t say, I’d go back for the next car and I can’t say I won’t. I will say that I’ll likely look around at other dealers before I end up there again.

Ch
Review №49

My experience with (Mark Lotts) at steven Nissan was very satisfactory. I looked at the car at the dealership but was able to complete all documents via email and over the phone .Im very busy so to go back and forth to a dealership is not practical . Also my car will be delivered to me. So over all I was accommodated with no issue and hopefully will be very pleased when my car is delivered. Thanks

ju
Review №50

I have a great experience with their customer service that this place provides, our Sales person was beyond friendly and was able to answer all our questions, all the other stuffs were friendly as well.Definitely looking forward to come back and get another car very soon.

Sc
Review №51

Chris was awesome! Very upfront and helpful with everything. Made the experience very pleasant!

Ji
Review №52

Mason was such a great help! He showed me many options and even suggestions that he had heard from satisfied customers 🚗

SU
Review №53

It took 2 hours to do oil change and rotate tires. My appointment was at 10 they did not take my car in shop until 10:43. This was way to long for a simple service job.

Ya
Review №54

Exceptional! Weylin worked very hard with finding something I liked and not too pricey. He also was very patient (even when I didn’t know what I wanted) and very friendly. Highly recommend him and his manager was great too! He came to the rescue right when I was about to give up. Tony sealed the deal and closed everything right on time before I had to leave without a car because I was going to be late for an errand. Overall great experience and worked well with me! Thank you very much!

Na
Review №55

Everyone we spoke to at Steven Nissan was so friendly and helpful. They answered any questions we had. Our salesman, Dante, was so sociable and knowledgeable. He showed my daughter had to work all the controls. My daughter loves her car! It was a great experience buying a car here!

He
Review №56

Steven Nissan bought a used car from us, and it was the easiest process I could imagine. Jake and John were so great to work with. From the initial inquiry to when they came out to our house to pick up the car, all of the communication was very helpful, considerate, polite and respectful. We will definitely consider Steven Nissan when we are in the market for a new or used vehicle.

Th
Review №57

They really helped me out with finding the right car that worked best for me and my work schedule! Would highly recommend this place to anyone! Veteran friendly as well!

Ro
Review №58

Really good to work with got me in a reliable car under 100000 miles and the payment I wanted for sure recommend them

Jo
Review №59

Weylin, did an excellent job serving me. Handled the entire experience congenitally and professionally and had my interests met as we sealed the deal.

Ma
Review №60

Only because I had to give one. More like -5I had picked a car out online go approved when into Steven Nissan after they had called and made the appointment with me. After walking around looking for a salesman for 10mins I asked fir the one I was meeteting with. He had no idea who I was hey I was there or even what was going on. He went to get my paperwork 25mins later I called the front desk SHE was nice untill I told her. I was wearing a ragget looking shirt blue jeans and hair in a mess pulled up. Ok I looked pretty poor. Nobody saw the 35k car I got of nor the 3k in my pocket. Goes to show APPERANCE IS EVERYTHING and DONT JUGDE A BOOK BY ITS COVER HOWEVER EVERY EMPLOYEE AT STEGEN NISSAN DOES AND THEY LOST MT BUSINESS

La
Review №61

JT was extremely helpful! Best car sales rep I’ve ever worked with.

Br
Review №62

Chris was a excellent salesman, he went above and beyond to do everything to make a deal. Definitely highly recommend him

Er
Review №63

Amazing customer service very honest and open if you are in the market for a vehicle I definitely recommend Weylin Holmes!

Ap
Review №64

Trevor was awesome! He was willing to help in every way! If he didnt know the answer he found it! Great person to work with all around!

Ma
Review №65

Amazing help from Chris! Helped us with a test drive and made sure we had everything we needed!

De
Review №66

Chris Huffman is a Kind and Courteous Salesman. Highly recommend!!! Steven Nissan

Ja
Review №67

My experience was great never had sales people to work with me to get me what I wanted I am very pleased an happy a will go back my salesman was awesome he was not pushy he was greatThanks Robert for helping me

Ca
Review №68

Greeted by Mike promptly. Brian walked by and spoke to me. Its just the best service department Ive ever worked with.

Mi
Review №69

This was the smoothest transaction that I have ever had. I highly recommend.

Je
Review №70

Our salesmen Sal was an awesome person to purchase my car from. Very friendly and attentive. Went there for one car but couldnt get approved, but Sal made sure to find one that would. Completely satisfied with my purchase.

Te
Review №71

Very friendly staff. Hard working to put you in your dream vehicle. Thanks Robert & Steven Nissan 👍🏻

Cl
Review №72

Mark was super helpful and got me in an awesome car with a lower rate than I was expecting!

Ja
Review №73

Great experience! JT was very knowledgeable and helpful. Will definitely be recommending him!

Gl
Review №74

Trevor Chennault has been amazing with working out all the details to get us in our new truck. The experience was painless. Thanks so much. The Raines

Wi
Review №75

Great customer service really happy with Chris huffman for helping me pick a car

Be
Review №76

Michael and Tony Were amazing. These Guys Sure do know how to make a deal work no matter what. They work with your credit and your budget! Thank you guys So much!

Je
Review №77

I purchased a used truck from Steven Nissan. There were some issues that needed fixed and then they were going to deliver the truck. When it was delivered none of the issues were fixed, truck was filthy, and then they expected me to bring it back to get it fixed. They finally agreed to come pick it up and repair. When truck was redelivered only half of the problems are fixed and now at this point the sales manager Patrick who has been dealing with me, wont return texts or calls. Promises were made that arent being upheld or followed through and I will never do business with them again. I asked them to just come take the truck back and they wont.

Vi
Review №78

Trevor was helpful, thoughtful and very patient, as well as going above and beyond to negotiate a deal that was acceptable on both ends! Absolutely one of the best customer service experiences Ive ever had with a car dealership, and I would definitely recommend Steven Nissan and Trevor Chenault in particular!

Ka
Review №79

Got my first car Hear! Great service, all in a dayI recommend weylin Holmes for ur sales person if u go!

St
Review №80

Quick and easy process. Friendly staff and willing to work with us to make us feel comfortable with the purchase. Would recommend the dealership 100% ask for Robert.

He
Review №81

Jay was extremely friendly and helpful with the process of trading out our family vehicle.

Do
Review №82

Everyone was wonderful. Bobby Pendleton went out of his way to find me the SUV I wanted because you did not have it. I have called him twice with questions already and he has been polite and had the answers. All members of the sales team were very polite and the finance department made my experience very easy. I would definitely recommend this dealership. I might not get my service there because I live over an hour away but that is the only reason.

Da
Review №83

I had the pleasure of working with Chris Huffman who helped me find the car that fit me, he was very professional, made me feel extremely comfortable and I had an overall great experience. Will definitely recommend him to my friends and family for their car needs.

Ja
Review №84

Ask for Chris Huffman, excellent customer service, great advise, and very helpful. I highly recommend Chris at Steven Nissan for your next vehicle purchase!!!

we
Review №85

Weylin Holmes is an amazing sales man recommend him any day 10 outta 10

ni
Review №86

Got a great truck and so happy with friendly sales group. Will get all my autos at steven Nissan.

Wi
Review №87

Best customer service Ive experienced at a dealership. Jeff in the parts department was extremely knowledgeable, and was able to accurately answer every question I had on my 17 year old truck. I wanted to order OEM parts and the pricing was cheaper than a third party. I definitely will be back when its time to move into a new vehicle.

Ka
Review №88

Very easy to work with and answered all my questions! Amazing customer service! Thanks Bobby, I love my new car!!

Jo
Review №89

Jt was very nice man listened to my concerns and took all that into consideration worked with us to get the payment that worked with my budget recommend checking them out

Ni
Review №90

Very easy dealership to work with. I sold them my car and it was a smooth and easy process working with Jake and the other team members. 5 stars - Definitely recommend.

Je
Review №91

The best experience Ive ever had buying a car.

Ro
Review №92

Best customer service Chris Huffman was the best help you could have asked for

WI
Review №93

GREAT EXPERIENCE, PATRICK BARNES THE MANAGER WAS VERY HELPFUL.

Sc
Review №94

Not one good thing that could be said of my experience. Very little communication from any employee involved. The few answers we could get were nothing but lies. Do yourself a favor and go anywhere but here for your next car purchase.

Gl
Review №95

I just purchased a 2021 NissanRogue Sport from Steven Nissan. Sales person, Jay, was very pleasant and knowledgeable. He did not rush me through the process. I definitely would recommend Steven Nissan in Harrisonburg, VA.

Da
Review №96

Very helpful staff,Weylin Homes is beyond helpful. I would 100% recommend anyone to work with him, because he will work for you.

Le
Review №97

Simple process, Michael Bell made the process easy and stress free.

Bi
Review №98

We appreciated the lack of high pressure and the efficiency of the three employees who helped us. We werent left waiting long. The deal offered on the trade-in was fair.No complaints at all, but just a suggestion that if a couple is looking, the salesperson asks if they want both names on the title. The finance manager began the paperwork assuming that only my name would go on the title.Its a nice car, and were satisfied with what we paid.Will Daniels

Dm
Review №99

This guy Toney who dresses like a mechanic and calls himself the manager/ease dropper “excuse me, finance manager” he’s very rude inconsiderate and would never be somebody I would give my financial information to. Take a speaking class Toney before you get load with the wrong person. Good luck selling cars with your attitude.

ni
Review №100

Recently bought a 2012 ram 2500 from Stevens Nissan Trevor and Tony were very personal about everything and made the buying experience a breeze!!!! Would highly recommend

Information
61 Photos
100 Comments
4.6 Rating
  • Address:2275 E Market St, Harrisonburg, VA 22801, United States
  • Site:https://stevennissan.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 540-564-1111
Categories
  • Nissan dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:12–5PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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