Kroger has a Nice Staff!! I Love their Deli - Best Fried chicken ever!! Rotterssie Chickens too and All the meats to Choose From are Wonderful. I love the Seafood Dept and Everything is Fresh. The Daily Specials are Great. Your Pharmacist Robert Retired and Attitudes have Developed in Your Pharmacy but I corrected the Problem. Everything Else is Great and I like your Specials 10 for$10.
Manager was horrible. I waited over 20 minutes for her to return to her break because no other employees know how to work the front desk. When I wanted to return an item she couldnt even help me and was rude the whole time, they need to train more employees to work the front desk and re-evaluate who they have as managers
Its a great place to go for all your grocery needs
One of the best Grocery Stores in Harrisonburg!! Friendly Staff!! So many items to choose from!! Fast checkout!! Did not have to wait in line!! Great prices!!
Went to pay my gas bill and was treated so rude by a employee named Danny. He refused to let me pay my bill. I never had a problem before. Always greeted by respectful ladies and asked how my day was going as they processed my bill. Well this boy cussed me up and down and told me he was not going let me pay and to leave. When I asked for manager he said none was on duty and he was going call the cops. Am sorry but in all time alive I never been treated by customer service like this. I called 1800 number and tomorrow I will be calling local to.
Great location, friendly and helpful staff. Decent prices on products
Purchased mushrooms on a Tuesday and Wednesday they smelled like dead fish and were slimy. The “sell by” date was still 4 days away. Terrible first impression of the store.
Great place to shop
I went to Kroger today and I asked for help from three different employees before anybody helped me, . TERRIBLE SERVICE!!!!!
I have shopped krogers pharmacy for 40 years...always great service until this last year..I have made several complaints, to both Kroger corporate office and local.. My husband was told the pharmacy has at least 10 complaints a day and they have nothing to do with it. Needless to say I will be changing pharmacies..Really sad after 40 years of business but they dont seem to be concerned about it.
I go to Krogers to pick up my moms prescriptions, they have never had them ready. She had a new one called in yesterday afternoon, we waited until noon today to pick it up. First they asked about her insurance, shes had the same insurance for over 2 years, and then they told me that I would have to wait 45 minutes. I walked out! This has happened at least 3 other times this year!! Or they dont have her meds in stock. When refilling rxs we always wait 2 days and sometimes 3, but for some reason they still arent ready for pickup.
I felt like I was back home in Tennessee. I miss this store. We dont have one where I am currently.
Always have what you need.
Best place to bought some good fresh herbs
Kroger is running a special on bottled soda, but there was no diet/caffeine free available. That is the second time I have made a trip to the Kroger in Harrisonburg and was not able to purchase what I wanted.I am very disappointed!
Great grocery shopping experience. Very helpful staff. Always stocked well. Special orders. No problem. Manager deals are awesome, and ask for further discounts. They will accommodate you if they can.
Store was very clean and well organized. I did have trouble locating two products but was helped immediately by an employee there. They always have great deals on items that I care about. I always recommend Kroger to other stores in the area because of the quality and price of their products and produce.
Employees are very friendly and helpful. They are always running great deals. My wife does all our grocery shopping there. It is also always clean and well stocked.
I only go in here once a year ( around the holidays).
Their deli employees suck. They walk past you and ignore that you are there. I had this happen 3or4 times recently. Always loved this store not so much anymore .
Kroger is my go-to grocery store. Their prices are great, fuel points and digital coupons really help stretch a dollar. Great customer service as well.
My husband does all the grocery shopping so I am reviewing this for him. He likes the meat selection and seafood choices here much better than Martins. They have good sale prices too. Easy enough to get in and out of the parking lot. Everytime I go there with him, they actually have plenty of registers open. There are some other grocery stores and big box stores that could learn a lesson from them. Would recommend.
Kroger has the best tasting meat of any grocery store in the area except for maybe Costco, but Krogers sale prices of good meat makes it the best deal, imo. The folks that work there are very professional, friendly and helpful. Cant say enough good things about most of the folks that work there. Krogers own sausage and chicken brands are at least as good, if not better, than the big name brands.
Great place to shop. Great customer service and overall clean store. My favorite place to shop for groceries!
Kroger is a wonderful store, the people who work there are helpful and nice! The prices and products are great! Love my Kroger and the pharmacy is great!
You need to be price savvy or you may spend too much. Neighborhood market of Walmart stopped carrying item I like. Kroger has them. Sale prices are worth the journey to Kroger . I do find the staff very friendly.
My niece ordered a cake online for her graduation party. The representative totally missed the fact the cake was to be picked up today Thursday. Instead, she placed all of the orders for a Saturday pickup. Not sure why someone would make an assumption like that. Sadly, she ended up picking from the cake selections in the counter. They were gracious enough to reduce the day-old or older cake to half price. Not much of a compensation as far as I am concerned. Will not be going back there again...
At the corner of University Blvd and E Market St will be the turn for the Kroger Supermarket. This chain has been in business for atleast 135 years. That says a lot about their mission statement, quality, longevity and passion to stay competitive in todays ever changing marketplace.Their prices are great, shelves are stocked, brands are plentiful, and their staff is friendly and attentive. Check out was quick even though there was a crowd. People were getting supplies due to a major power outage in the area.We even said due to the prices it might be worth a 2 hour day trip just to shop in the area.
The friendliest grocery store in Harrisonburg...and with some of the best prices.
Krogers sale prices make it my favorite grocery store. The regular prices can be somewhat on the high side but they always have great sales. The Kroger store brand items are very high quality. I love the pharmacy as rx prices are reasonable and the staff are friendly.
As long as Im not the one making the purchases it goes pretty smoothly
I love their sales! Combine specials with coupons and you can sometimes get free stuff. Every employee ive ever talked to is friendly and helpful
Desean (I hope I spelled that right) from the produce department was extremely helpful and saved me loads of time by checking if they had an item for me. Great customer service and so friendly! Thanks!!
Great store with a nice natural foods section. I also like the store brand, especially the unique ice cream flavors they have.
The best most reasonably priced grocery stores in Harrisonburg!
Decent organic, whole food section. Produce selection nice. Good service. Could use an Olive bar.
This is one of my go-to stores when I want great quality.
Stocking clerks were extremely courteous. Pays to have digital coupon card.
The worst customer service ever seen, except the Bakery Dept. we got the best experience with them, we hope that bakery shop was outside the grocery store, if anyone need a cake order for birthday, anniversary or any party youd better try here, they know what you need...
I have always loved shopping here You never know what youre gonna find
Very busy. Had help to get through check out fast.
Great place to shop. Good deals, sales, etc. I love the floral department with their beautiful plants and flowers.
Pharmacy is great! Very knowledgeable and helpful. Reasonable prices
Ive never been to Kroger. It was clean and the people who work there were courteous. However, I spent to much. Lol.
Everyone loves Kroger because of their Store Specials throughout the store, Fresh Fried Chicken in their Deli, Great Seafood Prices, Fresh Vegetables & Beautiful Flowers and Also their Friendly Staff. But Your Fruit is not there ... Veggies okay but There isnt any Fruit!!!
Pharmacy staff knowledgeable and very helpful in recommending cold products and natural teas.
Kroger is my favorite grocery store to buy groceries but it dont stand up to other Krogers Ive shopped at. Im use to the Krogers in the Richmond, VA area so this disappoints a little especially at times when they dont have what I need and since they dont offer what the other stores offer. This is a smaller and older store which I believe needs to be expanded to offer everything Kroger has to offer, gas included. Sometimes I have to ride down to Stanton for some of those reasons. As long as Im here, Kroger will always be my go to store but if they dont have what I need, I have to go to other grocery stores in the area.
Service was no good. I stood for 4 minutes waiting for cafeteria worker to serve me because she was wiping up chicken crumbs but she never acknowledged me so I walked off with no chicken. Then I got to self checkout and an item wouldnt scan so a young tall boy yanked it out of my hand and scanned it. I was taken back because he too was very rude. I Will Not RETURN to KROGERS on East Market Street Harrisonburg VA
Martins is close and strictly better. Prices are high here and the store feels cramped. But if it was the only grocery store in town it would do fine.
Never had a bad experience here. Customer service was very helpful and the store is nicely laid out.
Kroger love shopping there the staff areVery helpful and respectful and they have a great Selection always have one Im looking for
Krogers is my favirite grocery store....I love the deals I ger with my Kriger card...and I love Kroger brands...
The overall grocery store is okay. Not the cleaniest store in the world.The pharmacy however is awful. I went in today to get a flu shot. I filled out the required form, which took less than five minutes.After providing my insurance card, I was told that it was only going to be a twenty minute process, from start to finish.After waiting for over a half hour, I asked how long it was going to be? My response was We are not sure, the phone has been very busy. Terrible customer service!
Pretty well-stocked and nicely organised store, especially considering its not a Marketplace store
Love Kroger! Great prices, save even more with the Ibotta App. Also wonderful selection of seafood and meat!
Nice place to buy grocerys flowers. Like the store. You will two.
I am usually the first person to tell everyone how great Kroger is however there are times when the coupons dont come off as they should. it is frustrating but more frustrating are the employees who instead of calling the manager on duty up to help them let a customer stand at the register for 15-plus minutes trying to get the extra dollar off my bill. only one person could do it I was told but when I asked if there was a manager on duty. There was. why didnt she come help? At this point I had to leave. I have been standing there for over 15 minutes waiting for her to come fix the error with my bill. I then asked for customer service number I was told they didnt know the customer service number they came out with a phone number that might be the right number.I then told the girl that Im sure with this being such a big company that somebodys asked for the customer service phone number before she said not really... I will no longer tell people how great Kroger is and how great the deals are when you have to fight for them and deal with employees that dont know a customer service phone number.. All employees should have access to a customer service number or call for a manager to help
Clean and well stocked. Staff are helpful and courteous.
Found ok coffee.... looking for something pumpkin, but didnt did anything even when I asked. The checkout person was helpful.
Been going to Krogers for about 20 yrs.Love the people and the store.😃
This is my favorite local store because they have an extensive organic section that has many options at very reasonable prices.
Good sales but CHECK your reciept. They often dont ring up sale prices.
They have good produce including the organic ones. Lots of selections and options to choose from.
Not bad. Nice people. Way better than Food Lion.
Great prices and very friendly staff
Nice family feel sort of shopping store, fresh produce and good prices.
Nice clean store they even have a pharmacy inside their store!!!!
Great service from pharmacy to meat counter. Good selection and fresh produce.
Favorite grocery store in Harrisonburg, good produce, good pricing and inevitably the place where I can find something that other stores in town dont carry.
The grocery store was very clean and well stocked easy to move around and shop and had alot of selection other stores dont have and awesome sale prices wish I had one where I lived
Love Kroger, came out 3 bags of groceries for$23.
Well kept store with a great variety and plenty of sales.
This is my regular grocery store for several reasons. There are plenty of options for everyhting on your grocery list and the prices are totally reasonable. Becoming a Kroger Plus member is definetly worth it for all of the coupons the send!! The one thing I wouldnt recommend in this store is the pharmacy; its always a pain in the butt.
Lots of great sales today Jan 3rd, 2019
Kroger is the best place to shop if you like deals and saving money.
Awesome local dairy products, and everything else youll need.
Reasonable prices and friendly staff. Outdated interior and smaller selection
I love Kroger! I always find what I need
I like that self check out already had bags open and ready to go. Card reader needed too many buttons to process. Read the chip and go should be enough.
Big old style all purpose. Has everything you need.
This is my store good people friendly faces good sales
Solid grocer good selection, prices, checkout and prices.
Usually Kroger has good selection of things, but today I walked in on a lot of empty deli shelves and cases.
Found everything I couldnt find elsewhere!! Sales going on are awesome!!!!! You can always count on Kroger!!!
Best saltines around with their Psst! brand. Especially at under $1.00!
Worst place ever. Managers have no customer service skills. I ordered a cake on Oct 13th 2016 for a pick up date of November 6th 2016 and they called me on November 6th at 1150 to tell me the cake was not prepared or available because they couldnt locate the cake kit. Mind you my pick up time for the cake was 12pm and we were standing in the store about to pick up perishable items for the party that was to happen at 1pm. I was outraged and hurt for my 4 year old. They were not at all worried about what kind of trouble this had caused me. The bakery manage just wanted to argue to make himself seem he was in the right. He said he was still trying that morning to locate the kit, yet there was no cake ready at all!! If they found the kit they must of been planning on putting it in a box with no cake. I could have purchased the kit myself, had it delivered and took it to them had they just communicated. So disappointed in the store, the managers, and the experience.
The Pharmacy and staff are always friendly and helpful.
Good produce. Chips are in a weird place. Outdated look. Great people.
Poorly trained cashiers and manager on duty. I had to leave $170 groceries because the cashier pushed wrong buttons and manager did not know how to fix. They wanted to void it out and start all over?!? I will never shop there again. I had also noticed a bad smell in the store the last several months. Almost moldy.
Been coming to this Kroger for years. Some of the employees have been there for 20 plus years. They are doing something right
Just visiting from out of town but we are loyal Krogers customers and lovr shopping there.
Good meats some veggies priced a little higo overall good atore .
This particular store is a mess. I continually find rotten fruits and vegetables in the produce section and just general clutter in the store. No other Kroger is like this one.
Excellent fried chicken. Stick to items on sale.
Its not super crowded. They have a great organic produce department and the staff is always very friendly and lines are never long.
Great selection, good prices on a lot of things
Long line, nice place to get local things.
Nice store woth a wide variety of goods.