The help I got at this facility was top notch. Robert and Jose did a wonderful job showing me around the building and using the app. Robert went above and beyond explaining the app to my mother. And I greatly appreciate the service.
Robert and Jose are so nice and extremely helpful. They seem to really care about the customers which is pretty rare these days. I hope they stick around! Robert touched base with me ahead of time to remind me of when I needed to reserve the unit and he made sure everything went as smoothly as possible on move-in day which I appreciated since it was a very stressful and unexpected move. Facility is pretty new and from what I saw very clean. Only stored my stuff a couple of weeks ago and have to get back there to go through some things but so far so good. Not sure yet how I like the app for your phone. I’m ‘old school’ and prefer a keypad and lock entry. Will update if necessary.
This is a very clean, modern and safe storage. The staff is awesome Rob and Jose are great. Strongly recommended.
I really appreciate all the help Robert has given me. The facility is so clean and top notch.
The process for renting a unit Was fast and eficiente Robert did a great job. World highly recommend
Jose was great! He helped me with setting up my app and also the place was very clean! Definitely recommend this storage place!
Robert did a wonderful job showing me around the facility. I highly recommend storing at this location.
Very accommodating leadership from Jose -- always follows up and follows through. Found a great unit and great promo pricing for me. Very happy with his customer service and glad to be doing business here. Added bonus: My stuff is unharmed and kept secure.
Robert was very nice and helpful... And their storage prices are excellent I highly recommend coming here if you need a storage unit!!!
I came to Safeguard right before they closed and instead of turning me down because he had to leave, Robert instead helped me out. He did a wonderful job showing me around to units in the limited time he had. Instead of rushing me out he took his time and showed me through the building and helped me used the app. I will definitely tell all my friends and family members about this place. They treat you so well. Thank you Robert.
The staff was super helpful and accommodating. They made the storage process very simple. Great customer service. Thank you!
Jose gave excellent customer service and was very patient and pleasant! Thank you for making my process an easy one. By the way, the facility is so clean!
Wow, just wow! Robert is an exceptional young man. His exemplary service is what customer service should be based off of. From the sign up, app explanation, and set up to walking me through the lock up process he was thorough. I would suggest renting here to anyone. This is a top notch place. Safeguard should consider tripling Roberts salary, giving him 8 weeks paid vacation, and building another facility cladded in gold, resembling ancient Egyptian temples to pay homage to the guidance he provides to the clueless public that blankly stares at their phones and facility elevators in confusion. Thanks again Robert... my unborn son will bear your name for the help you provided!
This was a very easy process. The facility is super clean and highly automated. I would highly recommend this self storage company.
The staff is very friendly and professional they were very thorough when waking me through the facility explaining how to use the app in order to operate the high tech system was greatly appreciated. Thanks guys.
Jose was very helpful when I came in to rent on this super hot day. I was in and out and he explained everything very well. Thank you!
First issue was when I showed up around 9:15 and the doors were still locked with a sign that said “Closed, will return at 9:45”. Normally this wouldn’t be that big of a deal except that I just called last week to confirm their hours and when you’re running errands with an infant in the car a 30 minute delay causes a lot of headaches. The gentleman did finally show up at 9:45 and was very helpful and courteous.The second more significant problem was apparently they have a no exchange or return policy. I purchased 10 large boxes and 5 extra large boxes, a little over $60 in total, but then unfortunately realized that I couldn’t fit the extra large boxes in my car since one of the backseats is taken up by a baby car seat. When I went back inside with the 5 extra large boxes, the gentleman at the desk was a little flustered as I guess he hasn’t encountered this issue before and had to call his boss. After he was on the phone for a few minutes he politely informed me that he can’t take the returns and there’s nothing they can do about it. This was the cherry on top of the cake of annoying morning. I just didn’t understand how there is no leniency whatsoever. I offered to literally exchange my 5 extra large boxes for 5 large boxes, where obviously I had already paid for the more expensive product, but that wasn’t even an option.
Robert was extremely helpful and professional from the start.Quick and easy tour of the unit and quick check out process.Very new/clean facility and I would highly recommend.
Jose helped me out big time! Great customer service and very clean facility. Definitely recommend
I worked with the manager, Jose, and he was an absolute delight. Great customer service. Took me around to look at various units so that I could find the one that worked best for me. Very patient and explained everything in detail. Super secure facility, well-lit and cameras everywhere. Highly recommend!
Robert did a great job at showing me around units and helping me understand the app that needs to be used for the facility.
Robert did a great job with helping me store my stuff.
New east to use and convenient! Nice to know my belongings are in a safe and clean storage. The front desk is also very helpful
Robert was the most helpful person ever made everything as easy and understandable as possible
So far I have been helped with by the manager Jose who was very kind and showed me the units. When I came back to finish the renting process I was helped by Robert. Whom was also very helpful.
Robert did a great job at helping me and my son out.
Assistant manager Robert Fiorentino was beyond helpful when selecting a unit. At first I reserved a unit that was way to small for what I needed stored. He was kind enough to show me different units in person to get a better idea of the size I would need before finalizing the payment. He was a pleasure to talk to and a great help throughout the entire process. He even remembered me the next time I was around. All in all a wonderful experience!Thank you Robert!Best,Kait.
Max did a wonderful job showing off the units and answering my questions. Robert and Jose were also a wonderful help. I appreciate everything they did for me.
Nice clean facility. Brand new and reasonable prices
From the first call I was greeted with professionalism and courtesy. The rep was very informative and took my info so someone could call me back once the location in Hawthorne opened. Jose called me back and was just as professional and informative. I went to check out the unit I was interested in and Jose and Rob were very accommodating and honest. The facility is clean, well lit, and modernized with digital features. I signed up for a large unit the next weekend and moved right in same day. Process was easy and prices were more than fair. I’ve used storage facilities over the last decade in WA, FL and NJ but this one takes the cake! Enrique was another rep there and was also very courteous. Def a smooth and simple process! Thanks Safeguard team!
Robert was very helpful with picking a storage unit and explained everything in great detail. Highly recommended Safeguard Self Storage. Thank you very much Robert.
Robert helped myself and the company i worked for fast and efficiently. I appreciate all the service at Safeguard.
Great customer service by Robert. Smooth sign up and very friendly! Place is clean and safe.
Great 👍🏼 experience clean facility spacious and technology is on point. First time customer and Robert was exceptionally friendly and helpful. New Customer and will use this facility anytime I need to storage my needs. Thanks guys
Great service. New and clean. Jose and Robert were great showing me units and prices to fit my needs. Highly recommend
Friendly service . Easy process thanks.
Place always clean,good costumers service, love the place.
Great customer service from Jose. He was very informative and explained everything to me. I would definitely recommend this location for your storage needs.
Robert and Jose are extremely helpful and knowledgeable. Made the process very easy for me. Highly recommend!
You can tell they enjoy their job! They give you the best specials and it’s definitely worth the price. Spacing, cleanliness! My fav is the Bluetooth entry
The staff member was extremely helpful and walked me through the whole process, answering any of the questions I had. It was a very good experience and everything was incredibly clean and secure!
Great friendly and informative service and clean facility. I would highly recommend and the prices are very reasonable
Friendly and knowledgeable service also good pricing for a clean new facility. Highly recommended!
This place is clean, easy to use and staff are always there for all your questions and any help you may need. I deff recommend this place to anyone who is in a quick need for storage! And the location is great!
Great service and experience. Went over all aspects, took me on tour of facilities. Place was in excellent condition.Great job!!
Great customer service. Robert was great. He answered all my questions. I’m happy I chose this location.
Robert was amazing and explained everything in detail! It was a pleasure! Thank you!
The customer service at this facility is is amazing! Jose did a great job!
Robert was so helpful and great, he answered all my questions. He also helped me with my lock. Thank you for all your help.
Beautiful new storage facility with state of the art bluetooth controlled areas as well as outstanding security coverage. Both representatives were courteous, knowledgeable, and very detailed spoken on the facility itself as well as payments, what to expect and the customer support. Made the experience personal with guided opinions and what would work best for my wife and I. I definitely recommended this place.
Great experience! Jose was an absolute pleasure to work with.
Very profesional and friendly.
Best service Ive ever received. 100/10 would recommend!!
Great customer service. Robert was very patient, helpful and informative. I highly recommend !
Extremely helpful and friendly. Made my moving process that much easier.
Is a good place congratulation
Rob and jose thanks for your help best storage place around
Awesome customer service, Jose & Robert are very thorough & helpful. very pleased
Jose assisted me very well was very polite and on point didnt forget not even one detail he was patient and a very nice guy recommend the storage spot ask for him i promise you guys wont regret it
He was very helpful very nice guy
Great customer service! Glad I found this place!
So far, so good.
Robert was very professional and extremely helpful
Robert was very professional and splendid!
Very proud of the excellent service Robert Florentino
My experience was amazing I was in and out and the price was fantastic
Jose is the besttttt !!!!Thank you so much
Robert did all he can to help me out.
Jose hooked me up! Thank you
Very good service
Excelente costumer service
Conveniently located
AWESOMEEEEEE !!! Beat price around. Thank you Jose !!!!
Very good
Jose was an excellent showing me around the unit. The storage unit very clean inside new building. Im very happy they took me in right away.
Robert was very friendly and helpful I am very happy with the service
Very comfortable that it is and very well adequate
Very good service! Thanks Jose
José is very good! Thanks a lot
Very good and clean and a good price very good jose Rodriguez attended me as a professional I recommend it.