I usually dont get on here and do these review things but my experience was good enough that I felt obligated to comment on the incredible service I received while in the store. My mother is elderly and she can be difficult at time but your salesperson Tony was incredibly helpful and more than patient and I will forever be grateful. We were able to find a chair that she not only fits in but is able to use with no difficulty. Thank you Tony I really appreciate it.
I have needed a mattress for a very long time and I wasnt sure where to look, my sister-in-law recommended Levins after having a good experience shopping there herself so I thought my husband and I would give them a shop an we were not disappointed. Luke was able to help us BOTH find a mattress that we LOVE and were sleeping better because of it! We even replaced our pillows, best decision we made. My husband was apprehensive about getting a pillow also but it really takes the sleep experience to another level. THANK YOU LUKE!
Thank you Michael Stanton! Michael had the product knowledge I needed to help me make a good decision in a quality sofa. He wasnt pushy or like a leach like other salesman that Ive interacted with in the past. Will be back soon for a bedroom set!
I hurt my shoulder and need a recliner that I can operate with my good arm, but every mechanism handle at every store Ive looked at was on the wrong side. I came into your store and Nancy did a wonderful job of helping me customize a chair with the handle on the opposite side! I didnt even know such a thing was possible. Thank you Nancy for helping me get though my shoulder situation with some comfort!
I HATE SHOPPING FOR FURNITURE! But you guys made it about as painless as it could be and Im incredibly thankful. Amy took tremendous care of me and I literally havent slept this good in years! Ill be back in fall time for my kitchen set!
Amy Donofrio took excellent care of my sister today. She was very helpful, not pushy and very knowledgeable. I would recommend that anyone who goes to this location ask for her.
Michael really helped me out and was very patient with me. The delivery team was FLAWLESS!! Very fast and professional. Set up and cleaned up!! I’m very satisfied with my purchase and would recommend Levin Furniture to anyone shopping around!!
The salesman was so polite and knowledgable. He was there when you needed him, but he didnt hover. And the prices were excellent.......since this review was written we have experienced numerous major problems with the delivery. It is hard to contact the store in regard to delivery, the scheduling was done without consideration of customer availability, wrong merchandise was delivered. Bottom line, it seems once the bill was paid the company was done with customer satisfaction. 5 stars dropped to 3.
Thanks to their sleep experts I was able to get a mattress and pillow that fits me perfect! They had so many mattresses at 1st I was slightly overwhelmed but their staff did a tremendous job of putting my mind at ease and finding a mattress that fit my needs AND my husbands needs!
I was in about 2 weeks ago, and Tony took care of me and was able to find the EXACT recliner that my husband found somewhere else and was able to get us a 5 year protection plan on it that is actually given back to us as a gift certificate if we dont use it! Ive never heard of a company doing something like that. We WILL be back!
I visited the store recently and was assisted by Nancy E. She was very patient with me and very helpful as I wasnt exactly sure what to purchase. She made great recommendations and was super nice. I will definitely return and ask for Nancy in the future when shopping for furniture.
I HAD A GREAT EXPERIENCE AN FELT COMPELLED TO WRITE ABOUT IT. THEIR TEAM WENT ABOVE AND BEYOND TO MAKE SURE THAT EVERYTHING WAS TAKEN CARE AN WERE SOO GOOD TO MY MOTHER WHOS OLDER AND CAN BE DIFFICULT AT TIMES. I JUST WANTED TO TAKE A SECOND TO THANK THE ENTIRE STAFF FOR THE PLEASANT EXPERIENCE AND WHEN WERE READY WE WILL BE BACK!
I was in your store about a week ago and Tony was very friendly and able to make the purchase process painless. I was able to get everything that I was looking for and was also able to take advantage of interest free financing! Youre the man Tony!
I cant recommend this store enough! The staff was amazing, very friendly, not pushy whatsoever, was able to answer all my questions with ease, and I was able to find exactly what I was looking for! I WILL be back to get my kitchen set next!
Found well made, good quality furniture here for my living room. Amy was very helpful and she helped me select the best pieces that fit my needs. Thank you Amy, U ROCK!
False advertisement, after telling me I receive a $300 amazon gift card if you buy a $3,200 mattress. And waited 3 months just to find out that wasn’t true and had not received it. I am extremely disappointed after spending close to $4,000 and taking my business somewhere else I am considering returning. Highly recommend go somewhere else, I feel they will tell you anything just to buy off them.
I was not familiar with Levins Furniture when I stopped in looking for a comfortable sleeper sofa an boy was I pleasantly surprised. The staff was helpful and not pushy and Mike was able to help me find something in the exact color I was looking for. Ill be back. Rock on!
Nancy helped me while I was shopping for furniture for my new home. She is very knowledgeable, kind, as well as professional. I was able to make great purchases with her help, and I would recommend coming to this location and asking for Nancy when shopping for furniture. Thanks Nancy!
Friendly staff, merchandise at all price points, interest free financing. They had everything that I was looking for I was able to purchase everything at one stop. They made it convenient an painless, and I was even able to get multiple deliveries for one price! THANK YOU LEVINS!
YES SIR! I will be back! We just moved to the area so I needed all kinda stuff, so when I walked into Levins I just got strait to the point on what I needed and CJ was able to get us everything we needed and was even able to get me some INTEREST FREE financing to boot! Man once I get this stuff paid off Ill be back again!
Wow. Just wow. I don’t go furniture shopping much but one thing is for sure I was thoroughly impressed with one of their employees. His name was Stefon and he helped me out so much the other day. I was looking for some simple furniture and now I have some ideas to make my apartment better. Because of his positive attitude, willingness to work with me, and not overselling me on thing I know I didn’t need, I will be back. Thank you Stefon for an surprising fun time furniture shopping.
A little disappointing. We purchased a piece of furniture and was promised a delivery time but it didnt happen. The staff is cordial but not very informed.
AMAZING STAFF, had the knowledge to help me make the right choice, my sales associate CJ made my decision making a lot easier an gave me information that not only made my purchase easier, but it also made me more confident in my purchase. Thank you! You guys rock!
Amy was so patient and helpful! Would definitely shop here again. Great selection of furniture
I wish that I could give negative stars. I am sitting here over 3 months after buying and paying in full for a new leather sectional and TV stand on my same old couch because Levins cant seem to get my order delivered to me in full. From moment one with a very nice, but completely incompetent salesman who couldnt use a computer or put together pricing correctly - we gave this company every opportunity and you did not one thing well. We still went through with our order, and waited.....and waited....and waited....I finally called in after 2 months and found out that they still didnt have all our items. Had to wait another month. Our items were finally to be delivered tomorrow, but I got a call that....ooops, we put part of your couch on the truck wrong, and we will have to deliver that piece at a later date and even though you have the rest of the day to get the other piece out of the warehouse and deliver it tomorrow with the rest of my items - you are completely unwilling to do so. Last straw - cancelled the order. You had 3 months Levins. Actually over 3 months to get us our entire order, and you couldnt do it. So we will go elsewhere now and forever, because of course we wont be back. Now we have to wait 7-10 days to get our money back that you have had in full - over $2700 for over 3 months. You had better believe that I will make sure everyone that I know stays away from this store and Levins as a whole.
Ive been searching for the perfect sectional for months but havent found anything on any showroom floor that was what I was looking for. Mike took tremendous care of me and the manager on duty Todd was very friendly as well. I was able to special order the sectional I wanted, exactly how I wanted it, and I was ALSO able to get financing interest free financing on top of a discount! My wife and I couldnt be happier! Thank you Levins! Youre a life saver!
I wanted to thank the store manager Mark for reaching out beyond the terms of their original sale to get us the extended financing we need to make our purchase. Beautiful store with a friendly staff.
Amy was fantastic during the whole process. Highly recommend finding her when going to this location.
Ive been to some nice furniture stores but this is honestly the nicest store with the most professional staff Ive been a part of. CJ took tremendous care of us an was able to get us the financing we were looking for. Thank you levins!
Luke is a very knowledgeable matress salesman! Very highly recommended.
Visited the store approximately two weeks ago, was assisted by CJ. Asked for a quote on some England furniture. The store did not have the price guides, so he said hed contact the England rep. Took all my contact info and said wed get a $25 coupon via email. Still have not received pricing nor the coupon. Extremely poor customer service.
Great selection of well made furniture. Awesome selection of sectionals.
THANK YOU CJ! We just moved recently and CJ was able to help us with decorating and colors that just look awesome in the living room of our new home! When were ready to go ahead with that kitchen table well be giving you a call!
Great place to buy furniture, Tony DiCaprio great salesman
Nancy is a good sales personBut your office staff sucks . When Im told you should read what you are signing...thats it just be careful.
Very nice store and staff. Anthony very helpful
Great selection of furniture and the staff is so friendly and helpful especially Amy!
Great place! Filled full of bargins! The staff is so friendly and helpful, they wearnt pushy. Great job livin furniture in hermitage!
We bought a beautiful table with chairs and one chair is broke already not even 5 months old !!! Something happened to our neighbor .
Todd was exceptionally helpful in finding the exact wall art we were in search of.We definitely recommend this Levin location.!
Really professional, knowlegable staff. Great selection!
AMY GOT ME WHAT I WANTED, DIDNT STRETCH ME BEYOND MY BUDGET AND WASNT 1 OF THEM ANNOYING PEOPLE WHO FOLLOW YOU 3 FEET BEHIND YOU. ILL GO BACK!
Good selection, great prices, something for every budget.
Good selection of quality furniture.
Kept extending delivery time well beyond the original 4-6 weeks then instead of making it right they tried to upsell me. Still waiting 2 weeks for my refund after cancellation of my order.
Good prices...friendly associates
FANTASTIC PLACE FANTASTIC SERVICE, FANTASTIC SALESMAN, NICK
Still waiting for furniture ordered 10/19/2018 from Hermitage, PA store.Had to contact Main Store as salesperson, Tony, in Hermitage never returned any calls.
Friendly staff, large selection. Check them out!
Furniture jammed into store.
Friendly service