My flatbed broke down on the road and needed a part that most didn’t have in stock and I had to wait a day for it to come in then I called concord auto parts spoke to Henry who said he to didn’t have it in stock and when I explained my situation he took my number and said he would see what he could do well he did what no one else would he called me back told me he found the part and is sending his guy to go get it a little while later he said it was there and I was able to get up and running again. I just wanted to say thank you for your help and great service and helping a first time customer big time in my opinion he went above and beyond and I could get back to hauling cars.Thank you, Danny @ D&M Auto Transport

Wow! 10/10 for CAR PARTS, Came in for a few nuts and bolts for my 03 Toyota Camry and Henry had them within seconds. Great by the whole crew. The kid who got it from the back was generous enough to put them all in a small bag for me so they wouldn’t get lost!

Horrible customer service. Waited for 15 minutes at the counter, while the guys just looked at me and continued to take phone calls, like I wasnt there. Then, they were just full of attitude, like I ruined thier day by coming in and needing something. I will never go back here.

Extremely helpful and friendly

Hands Down, best customer service for auto parts on Long Island, called an hour and advance asked brake pads Rotors and hardware for my car, had it all pulled and ready to pay for it once I walk through the door......very speedy service

Absolutely awful. Went in and there’s about 10 guys in the back doing nothing on their phones and 2 guys actually working. Out of the two that were working, one was taking phone calls and taking care of customers while the other one was on his computer SMOKING A CIGARETTE. I swear I thought I stepped back in time 30 years. I wasn’t helped for over 30 minutes because they prioritize their incoming phone calls over customers actually there in the store and when I finally did get help... it was another 20 minutes to purchase what I wanted because I guess they see customers who are already in the store as guaranteed to purchase something. Excellent knowledge by the staff and good selection but other than that I’ll NEVER go back to Napa again

Inside of the store looks a little bit outdated, maybe needs a little bit of a refresh and some new tools that packages that are not fading. But other than that they were courteous at the counter and had the parts that I needed.

Employees are excellent

Everyone here is extremely knowledgeable, especially the management!

Very helpful staff. Service was quick and friendly and they had my battery in stock.

Could not find Full Synthetic 10W60 anywhere local. Called them up, the said they had it and the bottle was on the counter. Great service

Fast and friendly

They helped me get hard to find parts for my 1969 Cadillac that nobody else had. I will not hesitate to do bossiness with them !!!!

Great place to get parts and good prices

Experienced staff with good prices and selection

Was looking for a car paint scratch repair color. They gave us wrong color. But did refund money when brought back.

Friendly crew, parts were correct.

Rob was very helpful and knowledgeable

Everybody knew what they were talking about they were patient and I got what I needed, I will be going there all the time

Great parts friendly service

Bob and Mike are awesome

Only place for auto parts

Great joint for parts