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Carvel
182 W Old Country Rd, Hicksville, NY 11801, United States
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Carvel
Comments
An
Review №1

Really nice staff. My order had a mistake(completely my fault. I ordered the wrong flavor) and they made sure they corrected it and made sure I left happy. Really great people. Very clean, taking all precautions for safety.

Ja
Review №2

Don’t come to this place owner has mad attitude disrespect

Ra
Review №3

I order a Reese’s peanut butter cup Sunday dasher and I ask for extra Reese’s and the Reese’s sauce. The owner is the only one who makes this bad. I ask for extra toppings and he doesn’t add extra toppings every time I go. All other employees do as I ask except for him. All other Carvels I go to do a good job. It’s just the owner who does a bad job, it seems like he’s being cheap and doesn’t want to add more toppings for some reason.

Lo
Review №4

Best location! The precautions they have in place makes me feel very safe whenever I go there. Great ice cream and great deals! (Only at this location) Bought an ice cream cake and got a free 6 pack of flying saucers.

Ju
Review №5

The employee Fátima are very very rude and not respect at the customer lm 😡😡😡

Yu
Review №6

A nice and cozy corner for work and relaxation!

Vi
Review №7

This is one of the best Carvels around.Workers are always friendly and store is spotless clean.Having going there for years cakes and pre made flying saucers are always fresh.My favorite is there Bannana Milkshakes.

L
Review №8

Carvels ice cream is very good and this is a nice place clean

La
Review №9

Worst sundae service— first off of the flavor has nothing of what it should — let the customer know. Oreo mint should have Oreos — not just mint. The hot fudge should be washing over the ice cream not drizzled like a mocha frappe at DD. The soft serve pistachio was chemically tasting and off with a small bit of sprinkles. Might be good to teach your younger workers how to make fantastic treats instead of depressing camp looking concoctions.Carvel by trinity is generous with their toppings, always happy to fix items not up to par and fabulous with their sundae layers.

Ju
Review №10

The employee Fatima are very very rude and not respect at the customer lm 😡😡😡😡

Ir
Review №11

I’ve been coming here for years. Fred has great customer service etiquette, On the other hand the female employee who’s been there for years, doesn’t really like people.. She is intimidating and she yells at you and argues with you. Other than that great fresh ice cream and it’s been a great dessert staple in the neighborhood!!!

De
Review №12

Owners are right there on hand. Location is clean and all are very friendly. My son who is allergic to peanuts wanted mini M&Ms. When I told them this, they got his toppings from the main supply instead of from the counter. They didnt want to take any chances. I appreciated their concern!

Wi
Review №13

They don’t even know how to make a banana barge

Wa
Review №14

Nice small local nook. A few small but new tables and chairs. Clean look. Great Selection.Updating this review for 2020.Owner made modifications early on when most had to close due to our public health crisis of Covid-19. Well done. I have gone in several times since new measures were in place. His service is always great and provides custom cake designs for occasions. Just tell him what you need!

Ch
Review №15

My wife saw the ice cream cakes and liked the designs so I went back to pick one up for her and the man there was very helpful in helping me pick the right size.I was standing there with a puzzled look and he helped me out.Thanks! Good soft serve too -- as always!

Jo
Review №16

Probably the best Carvel I have EVER been to! It was modern unlike so many other Carvels but most importantly it was SUPER clean and the staff was so friendly. They also have flavors of soft serve not often found like pistachio, strawberry, and Biscoff Cookie.

Ta
Review №17

Nice, clean, bright colors, great selection of ice cream and cakes. Great customer service. I will be back. 😀

RJ
Review №18

Very unsatisfied with rude behavior of the lady who took the order.Also, rudely turned off with NO when asked about the topping on sundae.One topping was always free with sundaes, but she charged for all the toppings i added. They better learn how to behave with customers.

Ch
Review №19

Excellent! The ice cream is delicious and the service is great. Its always fun to enjoy an ice cream cone with my husband here!

Ke
Review №20

Very unsatisfied with the old Chinese lady who took my order, she’s the worst don’t go to her she yelled at me . Never going to this store again She shouldn’t be working there

Er
Review №21

This is and for the last 30 years has been absolutely the best ice cream shop

Ma
Review №22

Love it here. Such nice people and obviously everyone knows Carvel is just yum!

Ba
Review №23

Owners opened for customers after they closee. They are always so nice!!!

Na
Review №24

Carvelanche was gross, candy wasnt fresh and they charge extra for everything. Dont think im going back.

Sc
Review №25

We love it have ordered here a few times with no problems even on short notice. A little pricey but all Carvels are

Pe
Review №26

Thank you always a pleasure

No
Review №27

Delicious ice cream. The people were great and the area was comfy.

Jo
Review №28

Always friendly and fast service.

di
Review №29

Its Carvel!

He
Review №30

Its a cozy setup. All about the ice cream.

je
Review №31

Best Carvel in town!!! Buy a cake get flying saucers for free!!!

ar
Review №32

Best chocolate shake.

S
Review №33

Great shakes!

Kh
Review №34

Good place for icecream cake

an
Review №35

Come through, its lit .

Al
Review №36

Why has Carvel become so expensive.

Ch
Review №37

Very quick and friendly!

Ad
Review №38

The best Carvel store !

Ab
Review №39

Mint was awesome

Da
Review №40

Great

An
Review №41

Loved it!!!!

Information
35 Photos
41 Comments
4.2 Rating
  • Address:182 W Old Country Rd, Hicksville, NY 11801, United States
  • Site:https://carvel.com/ny/hicksville/2484-ice-cream?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 516-681-1690
Categories
  • Ice cream shop
  • Bakery
  • Cake shop
  • Dessert shop
  • Dessert restaurant
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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