Had a very good experience with this facility. Personnel was accommodating and very helpful. Clean and well looked after facility. Would recommend this to anyone. Only drawback to storing stuff these days rates are very high everywhere and hard to find a better pricing. It goes with the demand.
Extra Space Storage behind Wendys in Highland has been my choice for storing some extra personal items for approximately 6 months. I am taking my belongings out of storage now but I felt very comfortable and safe under their care. The staff is very friendly and makes you feel that you are important to them. I will be sure to return here when I need their services again.
Great Storage facility here in Highland.Friendly staff who will go the extra mile to help you.Today I needed help obtaining a storage unit in another location, Lynda Carrillo took care of everything. She made it very easy for me and I really appreciated that.I was in and out in 20 minutes. Great service! Thank you Lynda and thank you all at the Extra Storage in Highland.
Great location and very clean facilities. Always a good time chatting with Lynda at the front desk. So helpful and kind!
I needed a storage quick and I’m so happy I found this storage facility. Lynda took the time to make sure I got the right size storage for my needs. The customer service here was amazing and made me feel so much more comfortable with picking the facility to store my belongings. I would definitely recommend this facility for all your storage needs.
Clean and inviting store. Lynda is badass and is always helpful and able to answer all my questions.
Lynda was amazing she went above and beyond for my storage needs !
Staff is super friendly and the location is clean and easy to access! Never had an issue in the few years Ive been here. Highly recommend!
Just want to share that my experience that extra space is always been that of exceptional professionalism and courtesy is beyond expectation I’ve never called in not been picked up on the first couple rings if I have something that is bothering me they help fix it even to the point is if it’s my fault and I’m not able to make a payment then sure that I have extra time even though it might not always be policy to them helping our customers more important and they always seem to help me out when it’s needed I’ve been Late on more than a couple occasions and they have never treated me differently or question my abilityTo pay or anything like that they’ve treated me like I’ve paid every payment on time every time even though that’s not always the case so I really really appreciate that and the love is felt there especially Lydia/LindaI put the slash because I seem to get her name wrong a lot but she doesn’t seem to mind or find it offensive who has always help me with everything that I need over there and she has always make sure to call me if something doesn’t seem right on my end I actually had made an overpayment of almost $1000 and she was quick to let me know that he didn’t seem right even though it was money in their pocket it wasn’t something she felt right with
Great service. Clean space and property. Front desk administrative assistance was awesome. Rates were calculated and explained quick and easily understandable. Thanks to Lynda at Extra Space
Have a u it with them and now looking elsewhere my rent has tremendously gone up starting when we got the unit at 64 dollars now we are paying over150$ for the same small unit.. ridiculous
So easy to find what i was looking for. And was able to do everything over the phone. Very convenient!
AwesomeGreat customer service
I have recently vacated 2 Extra Space environmentally controlled storage units In opposite sides of the country, to consolidate into a single unit. I had the units for well over a year, closer to 2 years. Both facilities are very well managed, and everything about the facilities is in top shape. Get this.... after vacating the units I used a broom to sweep them out. After sweeping, there was nothing there to sweep into a dust pan! These units were that clean! They must have excellent air filtration systems.If you need secure, clean, well managed storage space, check with an Extra Space facility near you. You will be pleased.
I havent been here long enough to have a 5 star impression, but they come close. Clean and honest. I am having a smooth beginning of renting. Glad i could make extra space storage my first rental experience during my moving transition.
Me and my family were so fortunate to have found this location. We actually went to KFC across the street to eat lunch and started googling “storage facilities near me” since this was on our things to do list due to our move into the area from palm desert . when low and behold the big green extra space sign was staring right at us, it was like meant to be. . after we finished our lunch we went over to facility where we were greeted by lynda, a true professional. She had her mask on and offered us hand sanitizer, she followed all CDC guidelines while at the same time showing us units and locking us into a great deal. We are very grateful that we got to deal with a great company and a person that knows her job very well
Lynda did a super job in getting us the unit we wanted. Great customer service skills.
Great place to keep your stuff. Safe and secure. The staff leaves you alone.
Lynda was an amazing help, before I got the storage she gave me the option to go see the space first just to make sure it was enough space for my stuff. Also they have the best prices in town.
Rented at several storage places and by far this was the best. Lynda was so helpful, best manager I have ever dealt with. Customer service was top notch! would recommend
Great place to store at! For short and long term rentals, they were the best price and most courteous around!
Very friendly, Great customer service, super clean facility.
LYNDA, always going above and beyond for nothing less than 120% satisfaction from her customer service and assistance. Without a doubt the best storage manager and storage facility I’ve ever dealt with highly recommend to anyone.
I was very pleased with my experience here, they were very nurturing in the space leasing process, I would especially note with, the new electronic lease agreement follow through that, Lynda the store manager did with me. They were quite courteous, opening doors for me while we did a walkthrough, very polite, personable, and efficient. I would highly recommend Extra Space Storage, at 7404 Boulder ave, Highland CA 92346, to anyone looking to store excess items, and wouldn’t mind that process being accompanied by outstanding customer service.
I have been using extra space for over 2 years. The Highland location is very customer service oriented and keeps the facility superbly clean! Love Linda, she always goes the extra step for extra space customers!!
Customer service really helpful and polite . Really nice area and really nice and clean storage help us with all the details that we need for our storage
Lynda was very professional and great customer service!
Great experience at the Boulder office, the attendant was very helpful and courteous. Facility is clean and the online signup was straightforward and easy to fill out.
Was informed well a pleasant experience, thank you
One of the best storage facilities in the area. Unexpectedly having to move back from North Carolina and with time constraints I needed a big storage unit, and fast. I was referred by family and friends in the area and told that this location was the best due to the knowledgeable, friendly staff. Linda was very professional to say the least and went above and beyond. Definitely a place to check out if you’re looking for storage in the area.
They were really helpful and answered all of my questions. It’s clean and the security is great. I’m very happy I chose this place to store my belongings.
Ive had the hugest headache finding an affordable storage unit but they seriously helped me out fast and painlessly! Thank you so much Linda I appreciate you so much. If need be I definitely will be a returning customer!
Extra Space Storage helped me with all of my storage needs. Customer service was awesome. Thank you guys for your service during this difficult time. I would definitely recommend them.
This place provided a clean, safe and comfortable environment for me to secure my belongings. I definitely would return in the future to use their service.
Very competitive pricing. Clean environment and a top notch staff. Love the convenience of the location. I highly recommend this location for all your storage needs. They even sell boxes, tape, etc
The place is nice and super clean. Lynda was very helpful and professional. She made the whole process very smooth. Even when our moving plans changed, the next day and I no longer needed to rent the space, she was very understanding. The only reason I did not give a 5 star rating is due to the length of time it’s going to take them to return the money I paid. I was explained, they were unable to refund me the money back to my card since they are not refunding me a $24.00 administration fee they charged and will be mailing me a check for the remainder that will take 3-4 weeks for me to receive.
Great service.
Nice clean secure place to store stuff
Great place with reasonable prices
Linda and Matthew were wonderful! Matthew helped with all my paperwork and showed me the unit and Linda made sure they had the unit available for me when I could come in on my off day! Thank you so much! Looking forward to moving in.
Really nice facility and very helpful staff. Very affordable. Indoor units too.
We found this Extra Space Storage clean, safe and well run. I would use them again if I had the need.
McKenna helped me out wonderfully! Great service!
Its less space for me.
This facility is by far, THE BEST! Great location, not in a sketchy area as some are. Security 24/7 makes it twice as safe! The staff is super amazing and friendly and very informative! Prices are reasonable and well worth it! I highly recommend this facility:)
Clean, secure, affordable, helpful staff - what else is there?
McKenna was very friendly and helpful! This is a clean, newer facility in a convenient location. Thank you!
There was a girl there named McKenna that was very helpful and nice!
I had such a great experience with their customer service. Lynda was so helpful and awesome to deal with. Ive been to other storage units in the past and have not been very happy. So I was happy to find a place that could store my things while getting help from the workers at the same time. I strongly recommend going here.
Very clean environment. Met with Daniel who was extremely nice and knowledgeable. Location was perfect, right off the freeway. Definitely recommend using this storage unit in the future.
Very satisfied with Lynda’s customer service!!! Thank you for being knowledgeable and making it such an easy process!
Very helpful staff. I was helped by Lynda and she was very professional and nice. Always making sure you have what you need. Would definitely recommend this storage space in comparison to other spaces Ive used.
Rented a space today. Daniel was so knowledgeable and he has such an amazing CUSTOMER SERVICE personality. So proficient in his work therefore, my whole experience was impeccable. Furthermore, the facility is clean and the rates are impressively low.
Lynda was helpful and was able to get unit for my needs.
The young lady with glasses was extra helpful and nice! Will be coming back soon.
Facility was clean and inviting. Lynda was helpful and friendly. Definitely recommended to others!!!
Linda was awesome, took care of me super quick on a very stressful day! Thank y’all for your help and service during COVID-19
Great boxes and assortment of packing items. Checked on storage prices and they are the best so far.
Ive Rented from Extra Space Storage Twice and Have Always gotten the best Service, Linda the Manager is An Amazing Employee theyre, shes great, very knowledgeable and helpful... I thank her so much for all her help !! Makes this place look professional with her professionalism !!
These guys are awesome!! Online rates beat anyone by far! I couldnt be happier! Daniel took great care of us so professional and friendly. The out side units are so spacious! Will be reccomending to everyone I know. Thanks again Daniel!
I came here to get some information on the storage units and McKenna gave me so much useful information!
Great service, great prices. Had some issues upon move-out, but the staff was quick to resolve them to my satisfaction. Well done!
Linda was great in helping me reset up my storage unit! I have never had an issue with them and they are really good!
Plenty of storage,And plenty of extra space...
Convenient Hours and Mikenna was really helpful
Linda offered Great customer service
Lynda and Daniel are amazing I came in just to buy a few boxes not knowing they have moving kits and everything you would need to move. Thank you guys amazing customer service!!
Daniel was very helpful on finding the right space for moms unit. Facility very clean and safe. With easy access from the freeway.
Great help
Very happy with service. Lynda help me pinpoint the exact size storage unit I needed.
Lynda is very pleasant and helpful. Facilities are clean and comfortable atmosphere. Details of contract were explained throroughly
Nice facility. Kept very clean and easy access from the main road. Units are newer and kept very clean as well. Both indoor and outdoor units. Very easy reservation and check in process.
Love extra storage space! Lynda is super friendly and helpful. She helped the rental transition run smooth. Definitely recommend coming here! 💜
Thanks Linda for all your help making my transfer easy!
Artendant was helpful friendly, and fast.
On my first visit, the agent was soo helpful and polite. I will surely return to extra space storage in the future. Im sorry I dont remember her name but who ever she was deserves a promotion. Thank you so much for hiring her, shes a jewel
What a fantastic experience, Linda was fantastic, friendly, knowledgeable, prices were very competitive, all 5 units I looked at were clean and secure. Move wont happen till mid August but when its gets into motion I know where Ill be securing my units
Very helpful and friendly. Facilities appear clean and safe
This facility is spotless. The store manager (James) did an amazing job making sure the rental process went smoothly. Best rates in the area with excellent customer service! Individually alarmed doors and onsite management is a huge plus! Thanks James!
Got the first month free! Thanks for the easy move in and move out!
Me and my wife have just recently moved to San Bernadino so we decided to get storage. Because our 1 bedroom apartment couldnt fit everything. We decided to stop in here to see what they had available. Lynda was so helpful and knowledgeable from the time we came in to the time we left. I really appreciate good customer service when its natural and not forced and thats what I received here.
To all who need storage you have to come store at this location and ask for Lynda!! She is awesome super helpful friendly simply an extraordinary Manager at this location! Clean and very secure property...I promise you wont be disappointed!(:
Loved the customer service that was given from the time I walked into the front door to the time I left. Love how clean the place is and the unit just needed a 5x5 and they have the best price that was able to find any where and better then the cubesmart unit I was paying for with better service as well. Was able to get automatic payments set up so I dont have to worry about forgetting to make a payment or becoming late on a payment if I could rate more then 5 for them I would in a heart beat
Linda and Amanda were amazing! Great service very professional and helpful. Property was very clean.
I rented here prior to Extra Space taking over and I have to say that everything has changed for the better...the facility/property is extremely clean (inside & out,) climate controlled units really are, climate controlled, extended gate hours are such a plus (access up until 10 pm,) and the customer service provided here is the best Ive received from just about anywhere, in a very long time. A few times Ive fallen behind on my rent to the point where my unit was close to being auctioned off but, I managed to avoid it thanks to the awesome manager, Fausto. As long as I kept him informed as to what my intentions were (as far as paying or not paying, my back rent,) he was more than willing to work with me. He really does care about his tenants...(something you almost never see, where storage facilities are concerned.)
Very helpful and accommodating!! Great staff and perfect place to store with clean storage units. Lynda was a lot of help! Highly recommend
Been at this location for year the manager has always kept the property clean and damage free while always working hard to keep it organized, the manager ms.linda has been her for years and shes a great human being, like seriously the nicest most respectful towards all customers and renters shes always got a smile on her face even on the hottest days, this is also the nicest storage place Ive rented and I rented through dozens of comapnys none compare to this one
Ashley is extremely helpful and friendly. The facility is always clean. Its in a nice neighborhood. I give them 5 stars 😉
Signed up today and the on site manager was great. Im impressed by the storage unit and cost and am pleased to patronize this establishment and just in time for the holidays!Ho, ho, ho! Merry Christmas!
OMG this has to be the cleanist storage place I have ever been too!! Not to mention Lynda and Daniel seem to go out of there way for the customers. There customer service was on point they made me feel very comfortable there with them answering all my questions and really putting me at ease regarding storing my items here. Check this spot out you wont be disappointed 😀😀😀
Amazing customer service and support, great prices on climate controlled units. EXTREMLY CLEAN inside and outside of units. Would definitely recommend Extra Space Space on 7404 Boulder for anyone needing a little extra storage space!
Excellent service. Very nice and personable. Fausto helped us out and had excellent customer service. Well def recommend to friends and family if in need of storage unit.
Rented a small unit here today and Paola was WONDERFUL! She helped me from start to finish and answered every question I had!!! Would definitely recommend this place to anyone!!
Staff member Daniel was very friendly and helpful with me and my mother today . He deserves this 5 stars for sure !!!!
Made it very easy to get a storage unit for the first time and answered all questions. Very friendly staff.
Paola C. provided excellent customer service. She is an asset to the company. Nice friendly personality. She made my experience very easy. Thanks Paolo!
Staff is AWESOME. Customer service is top notch.
Great customer service, first time getting a storage unit and I’ve got to say one of my best experiences hassle free!
Nice area and property. Manager was very helpful and answered all our questions. I would recommend