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Boost Mobile
5474 Roberts Rd, Hilliard, OH 43026, United States
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Boost Mobile

Comments
Sa
Review №1

Great customer service Great deals.

Ty
Review №2

They lock the doors a half hour before closing. I understand wanting to go home. But geez. Dont waste your time driving here if you have to wait til you get off work.

Wa
Review №3

Staff super helpful

Ja
Review №4

Great customer service, very friendly. I appreciate you Ezat for making the visit pleasant. HIGHLY RECOMMEND visiting this location and the very nice man. THANK YOU!

An
Review №5

The store manager was very nice and helpful. Didnt take long to get everything switched over.

Ma
Review №6

That store is the BEST! Clean and very helpful to the costumers.

Yi
Review №7

Everything good. Too good attention. Ezat attend me and hi was so nice and very kind.

Jo
Review №8

Good costumer service very nice people and good deals . people should try to come here and get a phone i really appreciate the help

Do
Review №9

If I could give no stars I would. If you like being over charged, lied to, and set up for a service you did not agree to this is the store for you! 0/10 wouldn’t recommend

Ho
Review №10

The teller was very friendly but not very knowledgeable. I brought them a new customer. Was told they couldnt give me the rewards for referral. Put us all in the wrong plan. Never had an issue with my phone before and I have been a boost member for well over a decade. I almost decided to go with a new company.. Luckily we decided first to go to a different boost store and got it all worked out. I think they need to do some better training in that store before they leave people on their own. You can clearly tell he was a bit newer. At least I hope he was.

Jo
Review №11

Very friendly even tho we walked in right at close still took very good care of us like it was the middle of the afternoon. Would for sure recommend this place

Ro
Review №12

Charged over 100% more than what Boost told me I should pay for a SIM card. Boost support rep told me not to pay more than $12 for the card on the phone. Went to this store and they charge $25. I called them out for it and the guy working said that is just what the owner says to charge people. Ill be notifying corporate for overcharging people.

Da
Review №13

Ezat is very helpful and friendly. Works well with customers and is the man

Jo
Review №14

Ezat was very helpful and solved our issues.

Ma
Review №15

Good enough for me

Ca
Review №16

Very nice customer service!! Took the time to find out what i needed as a customer and was very helpful. Would definitely come back again.

Ia
Review №17

Came into this store on a Saturday looking for a new phone to replace my old, crappy one. I used the word upgrade and the guy at the desk pretended to look up whether or not I was eligible for it - even though Boost doesnt offer any upgrade program. He talked up the Galaxy they had, then noted that they were out and instead sold me on the LG Stylo 3. I noticed that they had a sign up with a 7-day return policy, so I bought it.First problem I noticed when I got home. He had charged me $25 for SS Upgrade, which I assume was just swapping my phone account to the new phone, a process which takes 30 seconds on Boosts website.As the week went on, I realized that I really didnt like this phone. The battery cover felt loose, the power button on the back was awkward to reach to. So the following Saturday (within my 7 days), I went back to return it. The same guy told me that they dont return working merchandise, only defective stuff. So now Im out a couple hundred with a phone I dont like, thanks to a deceptive return policy.If you have to go here, make sure you ask what youre paying for, and make sure you dont let anyone talk you into a sale just because they want to up their metrics.

Th
Review №18

Wow! I had been to 3 other Boost stores & nobody could figure out what was wrong with my phone. The manager & sales associate were more than helpful & they fixed my my phone.

He
Review №19

Great service and selection and the customer service is outstanding

bi
Review №20

While i was at the laundry place i decided to take a look at the boost promotions.The young man was very friendly and helpful.He offered me a free phone since i was a metro pcs customer.I ended up paying $98 with every thing included.I recommend that place.

Je
Review №21

Excellent service and the guy is so helpful!

Da
Review №22

Eat was very helpful did everything great

Te
Review №23

Great recommendations and customer service

Es
Review №24

I bought my girl an iPhone from amazon. It was a Factory unlocked phone so it can work on any network. The kid at the store kept telling her it can only be used on T-Mobile’s network even thought it’s unlocked. My girl told him no it would work but he was being a dumbass and refused to help. So I went to Best Buy, bought the activation kit and did it myself! And the phone works! Lots of idiots working here.

Se
Review №25

Went into this place and everyone was super helpful and explained everything to me. This place is awesome

Jo
Review №26

Got a great deal on my iPhone! Nice customer service, would definitely recommend others to this location!!

Jn
Review №27

The person we dealt with was friendly but the service is absolute garbage. And they were out of stock on a screen protector that was bought and paid for but we never recieved it. Dont go here. Its an individual owned store not a chain.

Lo
Review №28

Ezat made my day. New phone

Ri
Review №29

Very big help from Ezat

Ga
Review №30

Very nice store

no
Review №31

Their is a younger guy here whos awesome, knows his stuff. The lady is useless and tries to sell by price even after you let her know the features you want. I still shop here but when she is in we just leave.

Wy
Review №32

Great service. Very fast too

Ja
Review №33

They were nice but.. Smiled while they over charged $50 for a Samsung Galaxy Prevail phone which is currently on sale at Best Buy for $50 less and $58 less at Walmart. We are not happy!

Br
Review №34

Do not go to this one,just to pay ur bill is cool but nothing Else he charges you for everything even To help reprogram your phone. Go to the one on west broad buy Wilson Ave. The people are a lot. Nicer. Dont take my Word for it, see it for yourself!

om
Review №35

Great service!

De
Review №36

They have awesome service. Always go there for my boost needs

Sa
Review №37

The young man that works here is very rude and didn’t want to help my mother out with some questions that she had about her plan/phone. Very negative and rude!

Re
Review №38

I was never therr.

Ca
Review №39

They are so nice and they speak Spanish too

Jo
Review №40

Would take debit card was cash only. Lost out on 300 dollars.

Ju
Review №41

Good service 🤗

Information
4 Photos
41 Comments
4.1 Rating
  • Address:5474 Roberts Rd, Hilliard, OH 43026, United States
  • Site:https://boostmobilelocal.com/oh/hilliard/1829/?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000uzv84AAA
  • Phone:+1 614-705-0110
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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