Very professional and very reasonable prices to replace the damaged screen in my old iPad.

Fast and friendly service. Good prices and quality work.

After I dropped my iPad Pro and the screen shattered, I was sad to find out that on these devices, you have to swap out the screen (glass) and LCD. CPR did a great job replacing everything that was needed for less of a charge than the OEM. I am very happy with the work. I forgot the persons name who helped me but he was very professional and very helpful. Hopefully I will not need this again but if I do, I would go back to CPR. As a hint for anyone though, check your home insurance policy as something like this may be covered (I am not an insurance person but also learned the hard way that some do offer this).

The guys were nice but their prices are way too high. Will look elsewhere to get my phone fixed.Edit: Downgraded to 1 star.CPR cellphone repair told me that the charging port was broken & would cost over $100 to fix. I took my phone someplace else. The charging port is NOT broken! The other place took a tool (did it in front of me) and cleaned out a bunch of dust and dirt. Now the charging cord goes in all the way, doesnt fall out & my phone charges without problems. Plus they did this for FREE!I feel like CPR would have taken my phone to the back where I couldnt see what they was doing and did the same thing but charge me like they did some kind of major repair.

Needed a new screen ASAP. They got it done within an hour and it works perfectly. A little pricey but I trust these guys and they are quick if you need it.

I really appreciated them fixing my phone on such short notice. It was done in just a couple of hours.

Quoted me reasonable prices on fixing a cracked back screen with aftermarket or Samsung parts. Was honest about not being sure if the camera needed to be replaced until they removed the glass. Friendly, knowledgeable and wearing masks correctly.

Brought switch console in for power port to be repaired..11 days no call back.i was out that way so I dropped in to check on it..I was handed my switch and said it was repaired.. not so much.. not taking any charge and was given back to me dead as a doornail.. you would think they would give it back to me with some charge so I could see that it was fixed.. definitely not happy after 140$ out of my pocket

They are the best!!! Just helped with my laptop- very happy! Awesome work!

Was told i would receive a call in 40 to 45 mins after a visit. Its been almost 2 weeks. Just my experience. Staff were friendly and knowledgeable. Just didnt call like I was told.

Good guys. They couldnt help me but that have a good effort trying. Ill go back.

I went to get my screen fixed in October and a couple months later I ended up cracking the screen again. I went to a different shop where they fixed my phone in front of me and was told that the people that fixed my phone at CPR took this metal plate from my phone (apple product) and replaced it with their own. I was unaware of this happening. The only thing wrong with my pone was the screen. It doesnt make sense to replace another part that isnt broken. Highly wouldnt recommend coming here they cant be trusted.

Great customer service and very friendly! They fixed my ps4 and it works like its brand new!

Very professional. They could have easily upsold me on a more expensive repair than I needed, but instead showed me a quick fix that solved the problem and got my phone back in working order.

The manager here was really awesome and helpfu with all my questions. He helped me find the right products for what I needed today. I got an iPad and iPhone screen protector and headphones. He was very courteous, professional and timely. I willDefinitely be back!😇🤗 Give this man a raise!

The item I took in was not worth repairing and they were honest about it. They could have repaired it and charged me more, but they suggested it was more cost efficient to purchase a new one. I appreciate that!

Quick test results less then 30mins

One of the worst experiences I’ve ever had. The cashier was snobby and completely inconsiderate. I ended up taking my phone somewhere else and got better service. 0/10 would not recommend this place

After Apple telling me they couldn’t fix my lens and finding CPR being able to fix my camera lens for under $40 I will for sure be back. Was fixed in about an hour. The only suggestion I would make is maybe explain how the repair will be done. Explain what we are signing and when delivering your device back maybe explain the warranty or even offer a receipt of the repair. Other than that, it was fast easy and affordable.

I broke the small glass piece that was covering my back facing camera. They fixed it for $35. Three weeks later the same piece broke. I waited a few months before I went in because I was busy with work. I was then told it would cost $79 for the same job

My first time here and the service provided was phenomenal!

Was an easy process to get my phone screen fixed. I would suggest giving more information to your customers about how their process works and warranty on services they provide.

They are awesome they have fixed couple of lab tops for me I bought a lad top off of them and there prices are awesome !!!

For a recent repair, Israel was awesome. He suggested several options including contacting Apple and then my carrier that was just across the parking lot. I was happy that he took the extra time to understand my situation and as a result I saved time and money. Great job Israel! I really appreciated your help!

The only place I take my devices!

I dropped my girlfriends mobile phone and put a small but very visible crack in the screen. I saw that CPR Cell Phone Repair was the closest repair shop to me. I gave them a call. I was not surprised that they didnt have the screen for that phone (LG Nokia 5x) in stock and had to order it.The screen was ordered and arrived in two days. The phone was dropped off that day and the repair was completed in a few hours. The quality of the work was great and the price seemed reasonable for a screen replacement.

I was totally relieved and excited that they could repair my dad’s camera. He recently passed and he loved his camera so I wanted to keep it in working condition. They did a quick and excellent job!!

If you happen to need a screen protector and need one replaced quickly, definitely come here! Ask for Codee, he is courteous, professional and super nice! He explained exactly what he was doing and even pointed out a couple tiny marks on my screen so when he replaced my screen protector I would know it was my phone screen and not a defective screen protector. I will definitely go to Codee for all my phone cases and screen protectors (which are warranted)!! Very happy!! 🙂👍

Good service. Less expensive ($5 less) for Zagg warranty replacement than the Polaris Zagg store. Very nice employee.

CPR usually does great work but Im very disappointed with my recent experience. I took my ipad in because it didnt charge well...but it did charge and was functioning fine. They ended up trying to replace the charging port and battery and said they couldnt fix it. I got my ipad back completely unusable... would not take charge at all and now Im buying a new ipad. I dont know why it couldnt have been returned with the original parts and functioning as it did when I brought it in.. they didnt charge me and were very professional but Im still very frustrated and disappointed. Ill think twice before taking anything in the future for fear it ends up worse than it started.

Buyer Beware - not happy! Staff needs some serious customer service skill training. When I first called about replacing my phone screen as it was broken, it seemed they just wanted me off the phone but told me to bring in. I dropped off that afternoon, they advised, that next day it would be ready and they will call me. Waited all day for call, never happened, I call at the end of day, they advised part did not come in but will be next day. Waited all day next day, no call, I call at end of day, said will be ready by 6pm. I arrived at 6:30, not ready but was told 5 more min. 45 min later they gave me my phone back, screen fixed yes, but would not connect to my network. Told me to call my phone network to see if they could get connection, and if not, call them and they would order a new antenna for me and install because the antenna was dislodged when they took phone apart which they indicated that happens frequently for Motorola /Samsung phones. When I got home, I called my phone company to see if they could connect, they couldnt. I called CPR next day to have them order me a new antenna, and they advised it should be there in two days and would call me when it came in. It has been now 4 days and no call to me. So now I have a phone that cannot connect to my network, have a screen that works, but no calls nor texts. Im giving 1 star, only because the only positive interaction I experienced was with Russ, and hes the new guy. Recommend taking your business elsewhere.

I am an older guy, and although I’m comfortable with technology, I’m limited in my problem-solving when my devices have issues. The technician at CPR didn’t talk down to me, but asked questions to help me explain an issue I was having with my iPad. He was able to fix the problem fairly easily. He tried to solve a problem with another iPad I have that hasn’t worked for a while and tried a couple of fixes, but did not charge me when both attempts were not successful. Finally I discussed with him an issue with my laptop at home, and he described the likely culprit, so I brought the laptop in the next day and he repaired the problem on the spot. The charges for both fixes were very reasonable, and I will go back to CPR for future device issues without hesitation!

Im sorry that a repair couldnt be made on my phone, but I appreciated the refund when the expected solution didnt turn out to be the right one.The staff was friendly and gave good, candid advice.I will return with my next problem without any hesitation.Thanks much!

I was thoroughly impressed with both the customer service and repair done on my phone. They identified and fixed my issue swiftly, were upfront about any and all possible charges, and even helped me save a bit of money by encouraging me to schedule an appointment online. When I initially went in, I had to get my charging port replaced, and after it was fixed a sound issue came up. They fixed it free of charge as per their after-repair warranty. I ADAMANTLY recommend going to CPR for any cellphone repair.

They could repair my sons Nintendo Switch drawn in Water accidentally. It could turn on finally. Great service !!

I brought my phone there to be repaired. Ive usually been skeptical of places like this before so I wasnt feeling too confident. But the price was truly fair and they did a phenomenal job at fixing my phone! They also got it back to me really fast! They were super friendly and non-judgmental! I would definitely recommend this to anyone needing a phone repair!

I took in a laptop for the free estimate and it turned out to be the battery. New OEM Dell was ordered and replaced...laptop works great now. I was pleased with courteous treatment by Cody and Israel! Would definitely use this company again.

The customer service was excellent! Very helpful and didnt give me a hassle about getting a new replacement screen for my cell phone.

The team at Cell Phone Repair in Hilliard, Ohio is absolutely fantastic. Not only did they go above and beyond in repairing more than I asked for regarding my laptop, but they were also communicative and outgoing with their assistance. Id like to give special recognition to both Cody and Kevin, for their brilliant customer service and pristine dedication to making the fix best for both me and CPR. I will return to CPR for every technology-related tune up in the future!

Website says they offer 3DS repairs, yet when called they apparently dont.

Great work, guy didnt remember me hour and a half later though lol

I dont understand why anyone is giving this place good ratings. After about weeks of waiting for my phone to be fixed, they told us that they lost the phone. If they were an actual good and respectable business, this wouldnt happen. They shouldnt lose a persons phone. I honestly hope that they go out of business because people shouldnt go to a place that will just loose your phone. Shame on them.

Very nice people, polite,fair prices,very knowledgeable.can get parts if need be.

Very happy with laptop repair experience. They replaced broken touch screen on our laptop. Very well done and very prompt service. Would definitely use again.

Because of my limited time and the fact that I was flying out this evening this team was able to fix my iPadThey worked with the actual glass thank you for cleaning it up The issues !! Looks great !!

This was one of the best customer service experiences I’ve ever had! They were fast, friendly and Knew what they were doing. I had been struggling with lines on my IPhone screen and the screen going white for a couple weeks. I walked right in the person behind the counter greeted me and was up front with how much it will cost. One hour later my phone was fixed! I’ve already told my friends and family about my experience and I will return for all future repairs.

Nothing exciting, served its purpose. Bare minimum store front. Dropped off my phone to replace the screen. Got it back in 2 hours.

Codee & Israel at the Hilliard CPR location recently were true life savers for my old iPhone [5s] with a dead battery. The Hilliard CPR ordered, replaced and returned my iPhone back to me within [24] hours. Im a solo practicing attorney and my whole law practice depends on a working iPhone. I cant afford a new phone and Hilliard CPR helped me to replace this battery for a very reasonable cost - to keep my business running - without missing a beat. I highly recommend the Hilliard CPR to anyone in need of mobile/cell phone repairs. Jim Evans - Attorney at Law - James M. Evans Law Office, LLC - Columbus, OH.

Quick, professional, quality service at a fair price. Cody at the front desk was friendly, knowledgeable and professional. I would recommend this place for any cell phone repair.Thank you for your help CPR!

A total waste of time and feels like a scam. You drop it off and have to put a down payment of $50 regardless of if the are able to fix it or not. Then its a possibility the phone can end up in worse condition than when you initially dropped it off. Maybe good for simple fix like a screen or something easy but nothing other than that. Should have went to apple now my phone is screwed

My iphone would not charge. Took in for a repair and was prepared to pay the cost of repair but alas it was only lint in the port. Staff removed lint and returned. Very impressed with customer service. Would not hesitate to go back again.

So amazing. I had my phone repaired here today. Ive never cracked a screen before in my life but completely lost my phone while traveling out of state, used find my iphone found it miles away from my hotel (at the restaurant I had been at the night before) completely shattered and busted up. my screen was badly damaged and I had LCD damage. I was so close to buying a new phone but I decided to try this first. My phone looks brand new. It looks better than it did before the damage. Im so happy I checked this place out. They were amazing. It was quick and easy. def check them out if you need repair work.

Ive used them three times now and have been impressed with every visit. They even gave me some free over-the-counter advice once that fixed my problem. Id recommend them to anyone. The thing that most impresses them is their trustworthiness. In a repair service where trust is a must, these guys have shown me that they are not out to rip me off with unnecessary repairs and costs. I love how they seem to have decided that repeat business is better than short term gain.

Hands down one of the best places to get your cell phone repaired. Estimated time of repair was 45 mins to an hour, they got it repaired and ready to be picked up after twenty minutes. Very courteous and professional. 85$ for a shattered iPhone SE screen isnt bad when cell providers want you to pay 175$ and up to repair/replace. Plus same day turn around time instead of waiting for shipping is a life saver when you need your phone in working order at all times for work and etc.

Ive used these guy twice when verizon across the street referred me. These guys are fast and professional and today I got my screen for free due to customer appreciation day so I am very pleased and happy with these guys and would refer them to anyone.

Im sure they mean well, but I have had my screen replaced there twice in the last two years. Im not rough with my phone even! Some green contrast has been happening on pictures with black color in them too since the last replacement. The price was okay, but I actually do wonder of theres somewhere that has better glass or someone that can just fix it better. Sorry, CPR, but its not working out.

Why you guys do not sell parts?

Stopped by because my cell phone wasnt charging. Very professional. Fixed and out the door in around 5 minutes. Will definitely use these guys for all my cell phone repairs in the future.

When mircosoft and uBreakiFix just denied my issue. Or gave me the work around. CPR listened to me. I felt heard. An they agreed to take the issue on. After two days they called back. I was over the moon when they informed me the issue was fixed. They let me know what caused it and what could help along the road. They have my business for now on, An I would recommend them always.

They over charge. Took my phone to U Break It I Fix It and they were $70 less.

Ive been a customer for a fairly long time. Generally theyre extremely helpful! On occasion, Ive put their skills to test, but mostly a great place which I highly recommend!

It was a lot easier than I thought it would be. The part I needed was there next day and my phone was repaired in 2 hours. Made it painless

I shattered the screen on my iPhone 5c, they had it back to new in no time! Way cheaper than buying a whole new phone. I was very impressed with their service and would definitely recommend CPR to anyone.

I needed the battery replaced in my phone. I was originally told it would take 3 to 5 days to get the battery. It took about 4 days, including a weekend. The actual replacement took about 45 minutes.

Service was good. Just took a little while to get the part in and to get the part installed. Will defintley go back in the future as needed.

Went in because my wifes lightning cable no longer fit in the charging port. The staff was abaa to spot the issue and fix it very quickly. Very knowledgeable and helpful

Very nice employees, and helpful. Very reasonable prices and I had my screen fixed in the time limit they gave.Lovely work.

I recently had my phone repaired here and I was absolutely satisfied with the repair quality and customer service. My phone looked brand new and the customer service I was given was amazing. Id give 10 stars if I could

I shattered my phone screen and was nervous about leaving it here and risking picking it up in worse condition but they immediately alleviated my worries. My phone is like brand new, I am so thrilled with the work that was done. I would reccomend this place to my grandma.

Awesome experience. Highly recommended. Knowledgeable staff, very fast service great prices.

Great turn around time! I got my iPhone 6+ battery replaced here. My phone was loosing charge after a few hours but still worked so there was no reason to buy a new phone and after a friend told me to come here, i was skeptical but now my phone is like new!

Took my phone in to have battery replaced. They took longer than they had estimated because they broke the screen somehow. They did fix it at no charge, though, so its ok. We werent in a hurry to get it back. Its a little pricy IMO (nearly$90), but it is working now, so thats good.

My SquareTrade claim was approved on a Friday. I was told CPR Hilliard was the authorized place to get my phone fixed. I called CPR on Monday. The manager answered and was unable to find my claim but said it would likely be later on Monday or maybe Tuesday until it showed up in the system. He took my information and said hed call as soon as my claim came through. On Wednesday, I called because I heard nothing. I was put on hold by whoever answered and was put on hold to investigate. After 15 minutes, the call disconnected. I called back several times but got a busy signal. I tried again Thursday and again was put on hold and hung up on twice. After that, it was a busy signal again. I tried calling again today (Friday and one week after my claim was approved) and I was told that only the manager is able to log into the system to see the claims and hes not available and they do not know when he will be available. What is the point in being SquareTrade authorized if only the manager can log into the system and he never follows up and is rarely available?! Im so frustrated. This isnt making me feel good about how theyre going to do actually fixing my phone.

Best branch! Been to all of them! Go here weekly!

This place is great! I broke my phone and I didnt have an upgrade. The phone store told me I had to pay 500 bucks for a new phone when they charged me $99!! Wow! Sweet deal. Great work guys!!

I was informed prior to getting my screen replaced that the I phone 7 could potentially glitch. This did happen to me. I was able to take my phone back and the issue was quickly fixed. No hassle, no questions- very good service

Had my SIM card get stuck in my phone. They fixed it in literally 2 minutes. The gentleman also showed me what was needed to get my phone activated. I would recommend this place to anyone who has any type of cell phone issue. Thanks again Corey!

Codee was very helpful and polite. He gave us great information on the repair and the phone was fixed very quickly. Overall amazing experience.

They are AWESOME!!! When I have phone issues, I know I’ll be taken care of, and at a great price, promptly and courteously, everytime!!! ❤️ U GUYS!!’

Very friendly staff. Knew exactly what I was talking about when I explained my issue. Fixed my phone in 15 minutes. I would highly recommend CPR to anyone!

Was never here but sure great things heard

Great customer service.

I had a frustrating experience with CPR. I went in there first thing Monday morning for my iPhone that wouldnt turn on. They didnt know what was going on and would need to take a look at it. They said that it might be done Monday, but definitely Tuesday. I had my husband finally called back to check on my phone Tuesday around 3pm and they said they were working on it right then (sure). An hour later, they call and say I can pick it up in a little bit. Im just upset that it took them a day and a half to even LOOK at my phone. Even when I picked up my phone and took it home it had the same issue! I took it back to CPR the same night so they could fix it, which didnt work! I finally got my phone back Wednesday. Im giving this place 2 stars because they did refund my money, but I was out THREE DAYS without ANY cell phone when I could have just gone to Apple and had them take care of the issue within an hour. Lesson learned, I wont be back to CPR.

Excellent customer service!

They are fine for easy phone repair but they broke my tablet further when I took it there

Great people that work there i went in to get my smart watch to fit me they took links out and was very helpful when it was time to pay the guy told me it was no charge love the place and plan on going back any time i need a phone fixed thank u guys at cpr keep up the good work

Customer service was outstanding. Replaced broken iPhone screen in an hour.

I went to get my screen fixed now I have unusable phone.

Helped me with my broken zagg protector. No hassle, and had what I needed in stock.

I was absolutely blow away with not only the service but the quality of the repair on my phone. They went way above and beyond to get my phone fixed. Going in I was completely expecting to have to leave my phone for several days while they fixed it. I was shocked when they told me that they could fix it while I waited! Then when they told me the price I thought they were kidding. Trust me I shopped around and you will not find better prices and service anywhere else! These guys have a customer for life! I highly recommend them to anyone that needs a phone repaired!

Very helpful

Very fast and efficient. Super friendly staff. Would recommend to a friend.

Stayed after hours to help me get my phone battery out, then brought it in the next morning and they replaced the battery within 2 hours! great guys, would go here again before anywhere else.

I used my phone and chargers for two years then I had problems. They fixed the power-port issue without changing the port and at a low price.

Ive had a phone repaired there multiple times and they have always done a great job. The fixes are always completed when they say they will be. My last repair was completed in 2 hours, as estimated.

You are intelligent, great listeners, explain what you do or will do in a cogent manner that is not at all condescending. You were able to restore my custom contact notifications when the Samsung update arbitrarily erased that option. Neithrr Samsung nor my provider Verizon cared nor offered sympathy or solution. Only good thing was that the incompetent agent weakly mentioned maybe you, across the street might help.

I took my phone in, not knowing what was wrong with it except that it wouldnt charge. After looking at it, they determined that it needed a part that they didnt have, which would take several days to receive, and since I am only visiting this area, I wouldnt be here when it was received. Even though they performed some work on it, they didnt charge me because they werent going to be able to fix it in the short time I was here.

Came here to get a phone fixed a few months back, employees were rude, and lied to us about how long a repair would take - when we came back at the time they said it would be done, it wasnt started, and the person who would be working on it was standing in a corner talking to the guy at the front desk about a movie. It ended up fixed the next day, despite us coming in early and making them promise to get it fixed the same day.

Service was quick and satisfactory, making my kids happy to get their PS4 back.

Awesome service. Fast good price. Thanks!