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CubeSmart Self Storage
591 N Union Ave, Hillside, NJ 07205, United States
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CubeSmart Self Storage
Comments
Be
Review №1

It was very good And I had no problem customer service was good

Jo
Review №2

Clean location! It feels safe. Competent, helpful, and friendly staff! Two elevators: on different sides of the building. Easy in and out.

Pa
Review №3

Nice storage place. Elevators were good. Trolleys were available, sometimes only near the office.

Sh
Review №4

I went there yesterday 8/3. The employees there are the best. I was moving a lot of heavy stuff on my own and they was always there to help. They went above and beyond when assisting. Great experience ladies.

St
Review №5

I showed up thirty minutes before closing and Sandy and Louis were more then helpful. If I could leave 6 stars, I would. Customer service impeccable.

An
Review №6

1st off let me say the office smell so good omg the people working in there was so professional at there job i will recommend any customer to please stop by hillside cubesmart they way they talk to u and treat u is amazing........

yv
Review №7

Very nice staff. The manager Kim. Is very helpful and professional

Ad
Review №8

The facility is great and the person that assisted me over the phone was very patient. This is one of the best customer service I have ever experienced.

Iv
Review №9

I came in and was greeted by Sandy and Kimberly and they were so pleasant. They helped me with the rental process which was very easy they made it enjoyable!! Thanks again Laides !!👍🏾👍🏾

St
Review №10

The access and people at this facility were amazing.

Ke
Review №11

We were searching forever for a storage box and ran across CubeSmart in Hillside. The staff members Sandy and Danielle were so very professional and hospitable. They the two treated us like family. We really appreciate the entire experience. We will definitely recommend others. Thank you CubeSmart.

So
Review №12

I received excellent service at this location thanks to Sandy and Luis five stars what a great team!!!!!!!

To
Review №13

Kimberly and Kiara was a great help... Thankyou ladies!!! Job well done!!!

Ke
Review №14

Whole team was professional and knowledgeable. Sandy got me in and out (which I like). Pricing could be a little cheaper but garages were clean and climate controlled so “you get what you pay for”. Five stars

St
Review №15

Quick turnover time. Polite & informative rep over the phone.

RA
Review №16

Its clean quiet and the elevators are quick. I just wish it was a 24/7 for the price

So
Review №17

Kiara showed me Great customer service, I appreciate her.

Sh
Review №18

Very clean environment. Great customer service. Nadia is the best! She has a very pleasant and warming spirit. She makes you feel very comfortable and at ease about your storage choice. It is always a pleasure being assisted by her. I had a few options but glad that I chose CubeSmart.

Jo
Review №19

Kimberly was always helpful and kind.shes the best!

Mi
Review №20

You have to spend $18.00 on a single use lock which can only be used at cubesmart. You have to buy $14.00 worth of additional insurance just to keep your stuff safe. The place anit worth the money. Used the uhaul storage up the street.

Am
Review №21

Everyone was so amazing and attendants were truly a pleasure to work with. Easiest experience from start to finish. Facility is very nice and well maintained.

La
Review №22

Kiara and Sandy provided excellent customer service.

Sh
Review №23

This place has to be the worst storage facility I’ve ever used, not because of the place but the people that work and run it, they’re lazy, rude and are very Condescending towards customers, I’m in the process of closing my storage units there and moving all my stuff to extra storage space in Union cause they are nicer ppls

It
Review №24

Nadia the facilitys rep was curious & knowledgeable.The facility bright, clean & well organized. They have various space options, an elevator, well lit corridors & cameras. In addition they have packing supplies.I feel my stored items will be safe.

Er
Review №25

SANDY IS THE BEST MANAGER! Heart and soul of this place. Fair, honest, helpful but not intrusive. Out of 6 storage facilities over the years THIS IS THE BEST storage experience I have had. Great people. Great facility.

Ro
Review №26

Had a unit on the second floor. Was going to move my things out and the whole unit had become infested with mice/rat/feces / urine ... ruined a couch and mattresses and other things... insurance does not cover pest/rodent damage so I just have to take this loss ....

Ju
Review №27

Customer service was good.

G
Review №28

A very clean place with nice people!

pa
Review №29

Came in too find out about a cube, Sandianna and Beth was so helpful ! Will definitely recommend storing here the customer service was wonderful

Jo
Review №30

Great personality from employees made me wanna store my belongings here

Ja
Review №31

Great service from Luis!

AK
Review №32

Sandy and Danielle from cubesmart in Hillside, NJ were classy,smsrt,intelligent and know the business well.A pleasure to work will.Will always refer cubesmart from now on!!!!

Gr
Review №33

Bethany is the best..been to other self storages but cubesmart is the best, especially their customer service.

Ch
Review №34

The Customer service was Excellent. Sandy was very knowledgeable and extremely helpful she made my experience very easy. The Facility was very Clean it was very much appreciated during this time. I had so many questions Sandy and the Gentleman never made me feel rushed they literally answered all my concerns. The workers here can teach a class on Customer Service and Kindness Its really needed in todays environment Thank you I wish I could give more stars!!! If you Ever need a Clean safe facility with Great Customer Service This is the spot!!

An
Review №35

Friendliness of staff. Ease of signing contract virtually.

Ro
Review №36

The staff are amazing, a great value. Easy access.

Ma
Review №37

The ladies in the office were very helpful and nice,storage was clean and spacious

Do
Review №38

Dont do it to yourself. In the midst of a pandemic they go up on rent prices. They claimed they froze all payments but I wasnt notified so I kept getting charged automatic payments. I couldve used that money to cover other bills. To top it all off Ive asked for them to change a dead light fixture above my unit for 3 months and still to this day they have not changed it. Yet theyre quick to give you a courtesy call when payments are do and another right before youre late. I have the smallest unit and at 1200 bucks a year now not worth and they still plan to go up in numbers.

Mi
Review №39

Staff very helpful and accommodating.

On
Review №40

This place is filthy and dirty. Never seen so much dust in my life. All my stuff needs to be cleaned and loving to another location.

Ke
Review №41

Sandys customer service, communication and promptness when handling issues and professionalism.

De
Review №42

I have been on the hunt to find a storage place that fits my needs because I am very picky! This place met everything on my list. Besides this being a great facility (meaning it is clean and comfortable and inviting.) The staff was amazing Randolph and Sandy were patient, kind, and informative. My search is over and you are gaining a new customer!

Ha
Review №43

Very clean well kept security cameras air cconditioning

Je
Review №44

Bethany was awesome ! This is my first storage and she made the whole process smooth and great .

Ya
Review №45

Clean and safe. The staffing is very polite and helpful. Extremely recommended

Mo
Review №46

My mattress, living room set, and area rug was infested with mice while in storage for less than a month. Do yourself a favor and rent elsewhere unless you’re okay with throwing away furniture.

Ja
Review №47

Great place,nice staff Sandy and Danielle

Pa
Review №48

Awesome customer service. That Jamaican lady takes the cake. She make you feel like family and sorry to be moving out of loyalty to ur company. Great service . All whom we encountered represented your company wel. Congrats

Ka
Review №49

This review was overdue! I was in there again last week and just love the customer service! Sandy, Randolph and Heidi were all amazing, they are very profesional and funny, which is a plus! Went to my unit and as always hallways were clean, restroom was spotless! This is the place to go when you are looking for storage! Highly recommend!

Tr
Review №50

The agent Sandy was very helpful and amazing.. She gets a thumbs up..

ki
Review №51

Very professional, very clean, and helpful in everything I needed. I also saved a lot of money.

Go
Review №52

You live up to your promise by giving one month free.

An
Review №53

Clean facility, good prices for rent compared to what I was paying before.

Ch
Review №54

Well organized storage.

J
Review №55

Had a great experience, Heidi was very welcoming and personable. The staff there are very professional and accommodating. Thankful for the help with the unit and their suggestions regarding changes.

Os
Review №56

Sandy and Bethany was amazing ! Definitely recommend this facility.

Co
Review №57

The staff at Cube Smart is professional and courteous. The building is new, which made it clean and comfortable, unlike other storage companies.

Ti
Review №58

Great team. Sandy is the best. I love her positive attitude. She is very professional and informative.

Wa
Review №59

Sandy and danaille was excellent

Me
Review №60

Very nice

vi
Review №61

Great customer service and helpful

pr
Review №62

Great service excellent, brand-new facility clean staff is very helpful. Everyone always have a smile. Thanks Randolph,Sandy, and Heidi

Br
Review №63

Nadia was Charming, pleasant, polite, courteous, knowledgeable, About the storage and accommodations that you guys have to offer

dr
Review №64

Sandy Was Awesome! Along with the rest of the staff was very helpful.

al
Review №65

This location is very clean and thanks to Sandy for being very courteous, friendly and professional. She was very informative and explained and addressed all of my concerns. I lool forward to visiting and using this cubesmart location all the time. I highly recommend this location.

St
Review №66

Your staff was very professional the building is absolutely the cleanest feeling Ive seen for storage facility

Se
Review №67

Facility was very clean, easy access in and out the building and the staff was vey helpful and knowledgeable.

Ta
Review №68

Sandy, Sandy, Sandy. She anticipated and supplied needs. Perfect customer service, great smile, warm demeanor.

La
Review №69

I love this facility the staff is always professional and everyone there greets you with a smileThey have excellent customer service and I would definitely recommend this facilityThank you, Sandy and Randolph for your A1 customer service

Vi
Review №70

Sandy and Heidi gave amazing customer service I was rushing from work and they made the experience great setting up autopay and showing me so many options of storage units I will look no where else but here !!! Thanks again hillside cubesmart

Ra
Review №71

I will definitely recommend this place they are great workers and always there to help me when I need help and they are very respectful!!! I love it

Ma
Review №72

Air conditioned facility, carts available, elevators, everyone was super friendly!

Da
Review №73

Excellent customer service

Ja
Review №74

It was a service and enough storage. Friendly customer service. Thanks

Di
Review №75

Heidi, Randolph, And Sandy are amazing!! Facility is beautiful and staff is amazing! I definitely recommend

op
Review №76

Excellent service from the staff

Co
Review №77

The customer service was great

cl
Review №78

Great service Randolph and sandy was excellent!

Ch
Review №79

This place is new and clean. AJ and Sandy was helpful and easy to work with. I highly recommend this place.

Am
Review №80

I will definitely recommend this location. Sandy Irvine and AJ was excellent to work with very friendly and professional they made my rental process easy and stress free. Thanks

Th
Review №81

It was very clean though I must say that I wish they had more carts

Te
Review №82

Randolph and Sandy were great, the building was nice and clean and all the information was clearly explained..

Ro
Review №83

Customer Service is excellent! I highly recommend this place

Ha
Review №84

Sandy and Heidi were such a great help. Thank you guys

Gi
Review №85

It was very clean in yall facility the worker their was very helpful as well as pleasant.... I would come back again

Pa
Review №86

The representatives was very professional and answer all my questions, in a timely manner.

An
Review №87

I receive excellent service at this location thanks to Randolph sandy and Heidi !

wa
Review №88

Sandy Irvine is the best very professional

Ro
Review №89

I get great service the staff is excellent Randolph Heidi and sandy!!!

Ma
Review №90

Exactly service

Ab
Review №91

This facility is excellent Heidi, sandy, randy is always willing to help

Ma
Review №92

Great price and the staff is excellent! I will definitely recommend this facility

Pe
Review №93

Excellent facility and staff sandy and Randolph is always helpful

Pe
Review №94

Great facility..clean

De
Review №95

Randy was patient and helpful!!

Ro
Review №96

Great service thank Heidi and sandy

Ch
Review №97

Excellent customer service, Excellent group of employees, Excellent Facility

Bu
Review №98

All in one, clean, different, and beat customer service ever. Everything

Ma
Review №99

Sandy is the best!

Ga
Review №100

Very courteous and helpful

Information
27 Photos
100 Comments
4.8 Rating
  • Address:591 N Union Ave, Hillside, NJ 07205, United States
  • Site:https://cubesmart.com/new-jersey-self-storage/hillside-self-storage/4032.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 908-662-5110
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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