Very disappointed with Perfection Automotive. Perfection is a understatement. I first took my car in for a regular service and I read the reviews and was recommended to this place. Service was fine and then about a week later I took a sharp turn and that caused my check engine light to come on so I took it back for a second, third and then a FOURTH time. After the fourth time and $3,000 later I went and got a second opinion as Jim told me to. Come to find out my intake tube was cracked and they put electrical tape and aluminum foil around it to fix it. Also put aluminum foil over my intake tube. Bolts were also missing from under my hood. Then after the second opinion looked at the invoices from perfection auto I was informed one of the engine coils I paid for was not even done. Maybe he did change the coils but with old parts because the parts on my car are the original parts from the factory. I have called multiple times and Jim was very rude and refused to negotiate or refund me partial money.

Totally trust their recommendations for auto work to be performed on our two vehicles. I like how they tell me as much about what not to do versus what should be done. I feel like the safety and comfort for my family is their only focus when it comes to servicing our vehicles. The value they deliver always exceeds the cost of the service.

Always do a great job. Most knowledgeable, fair pricing nGreat family business. Call Maura she is the best.

Outstanding service and extremely knowledgeable owners! Their expertise is Lexus vehicles and they are extremely reliable and at the top of the list of good mechanics!

Great on time service great people. They know what to do. Been going there for years

What are you always looking for?Honest professionals that will explain everything in simple words and they will not overlook stuff.Also, the charges to be fair, at least decent, right?Well, you got it. They are knowledgeable and awesome at what they are doing !!!We left Honda because we had trust issues with them. Overcharging for simple fixes and always adding future issues in our least.We found these guys here and they are PROFESSIONALS yet friendly ! They fix what they need to fix and only tell you a problem they might see that we trust them if they say so it is indeed an issue.They dont try to rip your pockets, they try to have a nice family company and they succeed on that.

I’m a 46-year-old resident, my wife has been using them since somebody turned us onto them about 10 years ago. The secret sauce is that Jim is extremely honest and knowledgeable, and they have very little overhead, in the middle of nowhere, no fancy coffees or donuts.....For example, let’s just say you’re due for a 60,000 mile tuneup? Call your dealership, the dealership will probably be 30% more, enjoy your fancy donuts

Great service for my Lexus to date. I always feel confident in what they tell me

This place is wonderful very fair, great customer service, reasonably priced and a place that both my parents and I will use for long long time. As far as directions just make sure that you do make a right onto 386 finish Wells road it is in the business center but you have to go back to the c building it is located in C5 all the way in the very corner to the right and back of the business center.

Jim did a great job fixing my truck in a very timely manner!

We were on the island from out of town and having car problems with my daughters car. Jim fit us in quickly and finished the work faster than promised at a very reasonable price. He was very knowledgeable and friendly. Thanks, Perfection Automotive, for getting my daughter on the road safely!

Honest and reasonable.

I Can’t say enough about Jim. He’s the best mechanic we’ve ever had and is so prompt about getting it fixed.

While on vacation with my family on the Island, my older GMC truck had a fuel pump failure. It was the Friday before a long/holiday weekend, and the team dropped everything, rescheduled appointments, performed the necessary repairs, and ensured we could return home from our vacation on time (which was the following day). It was due to their excellent reviews that we found them in the first place, and we certainly would recommend them to anyone needing service or repairs while on the island.

After moving from California, having had my Toyota fully serviced for the cross-country drive, I had a flat when I arrived here. When I took my vehicle to the local dealer to repair my tire they ran diagnostics on my vehicle (which I hadnt requested) while I waited for my tire. When I went to pick up my vehicle, I got a 3-page, over $1,500 repair list - including SOME THINGS THAT HAD JUST BEEN REPLACED BEFORE LEAVING CALIFORNIA!Thats when I found James from Perfection Automotive to do ALL my Toyota work - I dont trust anyone else. He is Toyota certified and he has never tried to repair or charge me for something that is unnecessary. In fact, again, when I had car problems in PA he told me to pursue Toyota because they had charged me the work which should have been covered under a federal warranty.

Not only do I go to Perfection Auto, so do all my friends.

Very nice staff! As a woman its very easy to be led to buy things you dont need or do things that dont need to be done. Have experience that with other places and have a great deal of trust

Horrible dude

I was on River Street (it was lit)Car showSingingGreat food and a beautiful viewWhat else couls be better

Fast, friendly and reasonably priced.

The best of the best. Trusted.

We were on vacation with a miror popped out of a side view miror. They were willing to see us without an appointment and were very helpful. We got it back on and were on our way. Thanks

I actually did work for the shop on their overhead door and in then process found me a new repair shop if my car needs service.

The best for Japanese cars!

Hard to find

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