I entered upon needing a new taillight bulb. I was greeted by Skye. He was very attentive and knew exactly what bulb to grab. He even went out of his way to help me install the bulbs. He gives customer service an A++!!Definitely happy with my service
Stopped after getting in to the car at the grocery and check engine light was suddenly on… Skye not only helped figure out the problem but helped get my family and I, along with all our groceries get home safely. He was genuine and honest and is the reason we’ll be back! Thank you Skye!!
The associate was pleasant and helpful and backed by an extremely customer service-oriented manager. They made my return easy, painless, and made me much more likely to purchase from them again. There was no wait, it was clean, and an all-around pleasant experience and I thank the knowledgeable, competent, and friendly staff for making an typically unpleasant experience quite the opposite.
Amazing team! Diana was amazing in replacing our newly purchased battery, the terminal was stuck and she was so great taking her time to get it off.
Basically everything is really good with your location the only issues (which are pretty big issues to me anyways) are that my husband and I specifically told the rep we needed a specific part and described exactly what it was (my husband couldnt think of the name of the part) and when my husband got the part ordered and put it in it was not the one he described it had different pieces on it so he returned it and had another part ordered. The staff was very nice and did the best they could it was the lack of part options for the Hyundai that were frustrating. The part was returned 3 times before he got the part he needed then it was a faulty part and didnt work. The rep told my husband to go ahead and come up and she would exchange it (this was 15 minutes before closing) so my husband told her Im sending my wife with everything are you going to be open because you close in 15 minutes and she said not a problem Ill be here waiting so he had me run up and it was 3 minutes to closing the doors were locked and 2 people at the register told looked at me and shook their heads and mouthed the word closed to me after stating they would wait for me but it wasnt even closing time yet. Very unprofessional to tell someone you will wait and then lock the doors and not let them in even though you technically arent even closed yet other than that everything and the other reps were all great it was all that one part issue and the one rep who made it not a great experience
Very good services,They worked long to make sure we got the right part.
Jason was so knowledgeable and explained things in a way I could understand. He showed me what I was looking for on my car and explained how to fix it. One of the most knowledgeable and kind employee Ive had the pleasure of meeting. AutoZone is very lucky to have him as an employee. I wont go anywhere else now. Thank you Jason for all your help and explaining how to resolve problem with my car.
Reese is one of the best/greatest/helpful/caring human being I have ever met in any of my autozone experience/life. Very knowledgeable/kind. Great advice. Super knowledgeable when it comes to parts and vehicles.
They have pretty good customer service
The women behind the counter definitely knew what she was talking about.
I purchased brake pads and the cashier helped me finding better product and reminded me of buying the brake lubricant.
Pretty good, I only went in for one item but the checkout took forever even though there were only two other customers in there and a gaggle of employees.
I went to Auto Zone today to get a battery for my car, and the salesman that helped me was named Manny. He was so helpful and nice. He even said he would put in my new battery in my car. I couldn’t believe it. He did!! The service was outstanding and I will definitely go back there. Thanks Manny!
Always the slowest place in the area to get rung out. Also faster to Google any questions you have for parts than asking anyone.
Found what I needed very helpful staff
Literally the worst excuse of a professional establishment I have ever been too. Everyone has a 1st grade education at best.
These guys go above and beyond the call of duty. My husband and I are from NC. We started having some trouble with our truck blowing oil onto our trailer. Discovered it was a clogged radiator line. We stopped at a Auto zone 20 mi before the Holiday store and we were sold the wrong radiatior for our 09 Chevy Silverado... These men had to check the computer three times, we got the wrong one the first go. They let us check the box before leaving, so we were able to catch the mishap. They found us the right one, even with their computer saying it wasnt in stock. The price was different 50$ these guys didnt care. After receiving the wrong item from a sister store. They honored the original price and hubby got the right radiator. I would give these guys all my business, If I wasnt 10 hours away!!!Thank you guys so much. You guys truly rock!!!
They werent very helpful and I dont know what he did to the hood of my car but now it wont shut all the way. Now I have to pay to fix it. Wont be back.
These people are awesome, always going above and beyond to help a motor ER get back on the road
I was raised in the automotive business and my family always used autozoZone. My opinion there the best and they treat u like they would like to be treated.. my family has been in business for 38 yrs now that I told u all my age lol.. .. so seriously there the ones u need to go to and they also lend tools..
Just run of the mill auto parts shop.
Had the part I needed shipped in fast and for a great price
Very good service
Fast and friendly and they installed my new headlights with ease.
Honored there warranty on my battery, no questions asked. Installation on the spot. Very happy
It’s Christmas Eve, thank you Zack! You must promote ZACK to the highest position in your company! His customer service skills are awesome! Took care of my problem pronto! This has to be the best AUTOZONE in the area! What a great crew that works here! They actually care about their customers!!! Zack is awesome!!!!!!!!!
I came in for a fog light and was immediately greeted. Jennifer found the perfect one in seconds. I asked her where I could go locally to get it put in and she just came outside and put them both in in minutes. She was super nice and made my day way easier. Thank you!! 😃
Been here over three times, each time they go above and beyond to help me out, make sure no future incidents cant occure. Good people work here
We were very disappointed when we arrived at 11:45am to find the manager inside the store wearing her mask above her eyebrows, not covering her mouth and nose as she talked with a customer. It was even more concerning to see her turn away a customer (a local business owner at that) who had not yet been able to get a mask. The news announced YESTERDAY that the mask order was going into effect tonight. Not this morning. Considering the employees are not even practicing the protocols correctly it was wrong of them to turn away a customer like that. Also at 11:47 there were employees outside the establishment helping customers with oil, they were not social distancing and not using masks. Practice what you preach, do only the customers have to wear masks in AutoZone of Holiday?
Great prices
Had the specific wiper blades for my BMW in stock. Beats paying $$$$$$ at the BMW dealership.
Great people
These guys are awesome! Been working on a couple of older cars and they were incredibly knowledgeable and had everything I needed! Cannot recommend them more!
Would be a 5 star if I didnt have to wait for them to get off the phone while I was being waited on
Always very helpful and have what I need if not they point me in the right direction.
Always a pleasure stopping in auto zone for any of my car needs. Friendly employees and great prices as usual. Thank you
Very friendly and helpful
Busy as always but the guys try to help as soon as possible. They juggle many things at once and do a good job. Prices are still pretty good.
Good place on Tarpon Ave. They do there best to help you out. They changed my alternator 3times for me till it was working properly. And thats not there job.
Great staff reasonable prices. I went to get my two cars batteries tested for free along with many other services they offer for free. And they told me the truth and said One battery was did but the other was not it just needed to be charged. I was at another place but told me they were both dead. I had every intention on putting the battery in myself but they insisted they would do it and it would only take him a second which is what happened less than 5 minutes and I was out of there plus the five minutes for the test. Definitely will use this store again for all my auto needs
Very nice here and very helpful. I bought wipers and Manny put them on for me. Highly.recomend.
Always helpful
All the employees are very helpful and welcoming. They will go out of there way to help you with a solution on your auto questions. Its the employees that make me come back and shop here its not the store at all.
Good service
Not helpful at all. It seems no one wants to work to assist the customer. One guy says the other guy has to finish with us so obviously no one wants to help. Dont waste your time coming here, the employees dont like each other or their job
Super helpful and in a great mood considering the situation.
I went to Sun Toyota for a warranty repair, they of course gave me a list of repairs and maintenance items that needed to be done in addition to the warranty repair, 2 of 4 the suggested items were new tag lights for $47.95 and removing corrosion from my battery for $59.95. I went to Auto Zone in Holiday, purchased new tag lights for $4.80 and an Auto Zone employee installed them and removed the battery corrosion for free. I was able to save $110.65 (after tax) because Auto Zone takes such great care of their customers. Thank you Auto Zone for outstanding customer service!!!!
I find AutoZone as the auto part store that has so many miscellaneous things for any car which is perfect for alot of my needs (the last thing I got here was a bearing dust cap). They are over all very good with customer service and Id say the only problem is they lack some specific parts for my 1994 f-150 like a high volume oil pump (but Im sure they could order it to the store online).
Rep very knowledgeable. Took time to research an item for my vehicle. Unfortunately exhausted options. Suggested I try teddys as my truck is 10 years old. Ill give it a try.Thank you
I made a very small transaction of only $3.20 this Feb. 17th, 2019, Sunday at the Auto Zone Store in Holiday, Florida. I just wanted to acknowledge congratulate the excellent customer service of the staff Alisha and her male counterpart in the purchase and installation of a 15 Amp fuse in my 2014 Hyundai Accent Hatchback. This type of service deserves a Five Star Review. Marc Dozier
The alizons that I went to were all very helpful and yesterday I went in to ask a question about of PCV Valve a new young man actually pulled it and put the new and back and very good people
Got the correct wiper blades, short wait
I stopped in today to grab windshield wipers from my Nissan Altima. I was assisted by Colton who was both extremely friendly and helpful. Not only did he help me find what I was looking for quickly he went above and beyond, came outside and put the windshield wipers on my car for me thanks a lot Colton!
The place is great but this site sucks. To me its basically a virus. It keeps sending me message after message after message after message after message after message after message after message. Do you get the idea. It would not stop until I answered this. This site sucks. I do not want any more messages.
Nothing much to complain about its an auto parts store!!
Ive had the opportunity to meet the store manager and get the help I needed for my older model Ford F-150 and I have to say the employees and store manager treated me nicely and help me until I got the right part.
Good knowledgeable people and quite entertaining. Always helpful and get you exactly what you came for and let you know whats on sale so you can take advantage of the savings.
Auto zone down the street from my house is great love the people in and out
Out of all the Autozones that I have been to this one is the absolute best! The staff goes above and beyond to satisfy their customers. As a chick who knows nothing about cars.... I recommend this location to all other ladies who need things for their cars.
Neat and organized store...i can always find what i need.
Great improvement in a plaza that has been struggling for business and popularity for Several years. As one of the most up to date, clean and generally helpful establishments included in this plaza, I highly recommend AutoZone to anyone in need of related products and services that AutoZone has to offer.Reason being in order to keep a great business thats well known & fully operational thats easily accessible, I personally support this company as its well deserved as well as regularly needed for all of its customers for all of our automobile related needs!
Sales associate helped me with out me having to ask..Showed me a sale so I could save $ . Went to my vehicle to make sure we got the right part.. Awesome Service
Courteous staff and they have just about any auto parts for any make and model of car. If they dont have it they will order it for you.
I was greeted immediately, offered help without pressure and when l asked at the desk l was offered more information concerning my purchace. Consistent great service and clean, well organized store.
The auto parts employees are always very helpful and professional. Theyre always open early also and its very convenient. Employees are a valuable source of information concerning automotive parts and accessories. Also want to add that the manager at this location honor their warranty on a battery that my brother had purchased recently and my brother passed away July 21st I went to AutoZone and Manny took care of everything. Also I could not get over how respectful he was toward me. AutoZone will be the place for all my automotive needs in the future. Can not thank you guys enough
The guys and girl are always willing to help! The only store I go to when we need something for our cars!
Just left the store with my husband. It was hot as balls in there but these guys are awesome! Thanks again
My holiday location is always willing to help.Just wish they stocked motorcraft Parts
Wonderful knowledgeable staff. Kevin was very helpful answeing my questions and even helped with fluids and a light for my car
Everyone very helpful here. Also very knowledgeable. Thank you for helping us fix our car!😉
DESMOND B is the man. Helping me with my battery. This guy rules
Helped us get the parts we needed to fix our car. They do an awesome tool rental as well. By far the nicest AutoZone Ive been to.
The store always has what I need and everyone that works here knows where its at. Always in and out got to love that.
Love these guys and gals so helpful just about anything you need if they dont have it they try there best to get it
Fast professional and courteous service. Great prices too! Staff is awesome!
The store was nice, the employee that helped me was a jerk. Rude, acted like it was a burden to help me. Seemed busy trying to be cool in front of the other employees and not help me. Wont be returning.
My grandson gets all his parts there & he likes it . He keeps going back 😁
Always great sevice here..always my go to place!
Always a pleasure come in and order parts everyone is super friendly. Fast and efficient
Very handy location! Decent prices! Helpful staff!
Erick is very knowledgeable and helpful!! The other staff members there are great too. This store is the best!
Outstanding service was provided by this group helped me out tremendously thanks to All at Holiday location....
Great customer support. Employees are eager to help. Glad place opened!
Part was unavailable and listed incorrectly in their database so they thought they had the correct part. As I was asking a question the desk clerk on the phone called me a jerk and then hung up. Very professional people here, cant cope with a simple question asked by a customer if it doesnt fit in their solution category. Ill now be shopping elsewhere for sure. I really want to give them -10 on their grade because they should be home doing drugs and not in a retail store dealing with the public.
This is where bikerscap buys their parts we are all to go see Eric up in Holiday Florida to get the best deals available great service delivery good people I love this place
Im always finding out that your store has THE BEST employees!!
Decent people work there. Nice and civilized. Not ghetto.
Ive been going to this AutoZone since they opened its always a great experience!!!
Great staff, most of the time they have the parts you need.
Great store my only problem is when I drive up with a company vehicle wearing company clothes and my boss cant buy a battery for my company van over the phone with a company credit card that seems Dumb
Best staff in the world, even when its busy they make you feel like the only person in the store. Even with part stores closer to me I drive out here because they all know what they are doing.
Great service. Employees are always helpful and knowledgable. Military discount
Great staff and truly helpful. Wish there pinellas stores were this friendly.
Very helpful finding things very nice.
Eric is so nice and everyone else also help you find stuff and go out of there way to make you special
The employees at the store in Holiday, FL are the most pleasant and really helpful ... They dont make you feel stupid
The lady was quick and knowledgeable..had my part and out fast
Nice store good service fair price.