Great guys that work here! I was with my two kids & had my hands full, he took care of putting my license plate on my car without even telling me & with a smile! Great shop I will be a repeat customer!
Ok auto store. Helpful staff but lacking long term experience with unusual mechanical configurations.
Always courteous and get the right parts every time
New car battery good price
Go there often. People are very helpful
Knowledgeable staff great selection of parts and necessities
Great service from Rob.good prices too
Customer service is outstanding. I have visited twice and was in and out in a heartbeat. This last visit, Brandon was extremely helpful and professional in finding the part I needed. Thanks guys, you are my go to parts place.
Friendly down-to-earth auto parts store with knowledgeable staff and that wonderful auto parts store smell. Ill be back!
Danny is a great owner. A friend to all. Junior
The employees were friendly and helpful. They helped me locate a part in 5 min I had searched for online all day and night. I was loyal to AutoZone, but I think I might have found a new parts house. Oh and their ambiance music is awesome as well!! Thanks guys
They close at 5:00, not 6:00 during the week. Glad I drove 20 minutes to get here at 5:11 and they’re all locked up.
I went in to buy an electrical part. Display said $2.49. At the register, they wanted to charge 4.99 plus tax. Employee went back and looked at the sign. He agreed that it said $2.49 for the part I was purchasing. He then charged me $2.99. I wasnt going to let .50 ruin my day. I will go to Autozone the next time I need parts.
Well needless to say was brass tacks. I went in there and found exactly what I needed. Napa is always good because they have everything the other auto part stores dont have!! Im a forever fan!!
Today we blew a hub bearing on our jet ski trailer and decided to stop by to see if they had a replacement. They did! Staff is super nice and extremely helpful. I believe his name was Jake but he even supplied my boyfriend the tools and helped us replace it. I highly recommend this place!
Im taking it upon myself to give positive feedback after numerous visit to this nappa store, service is impeccable, always leave satisfied ALWAYS happy to return, started going there 1yr 6mths, I have visited other nappa locations but they havint gotton a 5 star from .me, great job guys
Well they sell Auto parts and the guys are generally friendly just like other car part stores. Average fare. I was under the impression that they would swap my battery out for me just like AutoZone... They dont. I had to do it myself which is not really a big deal because I am mechanically inclined. That being said, anybody else that is not mechanically inclined as me.. be ready to do any work yourself. I did it myself. They did not ask me for assistance, but Im a big boy and I can swap out a battery. If they are competing with other auto parts stores then they need to step up to the plate and do something extraordinary that the others dont. You wont find that here unless new management comes in and they decide to change how they do business...
Very helpful the guys go out of there way to help you get what you need!
The guys here are very helpful. They had exactly what I needed and were kind. Great customer service at this location!
Had exactly what I needed and had it fast.
I order parts from online from this location several different times. This store has many different items that you simply will not find at Advanced Discount Auto Parts or AutoZone. When you order from online to this store you get a discount for using the website and picking up in store.This store always has the products ready for pick up when you get there. I usually pay in store as well after having received the items that were ordered.I recommend using them if they have the parts that you need for you vehicle.I will be using this store again in the future.
Service was great but I was disappointed 😞 they are normally not bad and efficient..this vist was not great;; MIGHT have been new..
Went in for a v belt, gave them the Napa #, said they didnt have it would have to get it from Tampa, then the guy said I have one thats upgraded so I said Ill take that. For about 10 minutes he is back and forth looking for it, while the other 2 counter guys seemed to enjoy watching him try to figure it out, finally one of the guys says that order hasnt been stocked in yet and then the guy tells me well its back to plan A, order it from Tampa. Nice to see the teamwork by the other 2 guys that just lost you a customer. If the guy I was dealing with was new or just not up to speed help him, but what seemed like their desire to watch him fail they ultimately are the failures. All the great reviews here, guess if you shop often enough to be a bud, like the only other customer that was there during the 15 minutes I was there, talking Tractors, alls good.
Went to this store to buy a part that costed 112. They had to order it and I picked it up and installed it. Well come to find out they sold me a hydraulic filled mount for 76 dollars when in fact I wanted the solid mount that cost 112. Never buying parts from this place again. I will stick with rockauto. I will be calling and filing a BBB complaint against this company .
Great service, guys remembered what I had called about and not brain dead. Already had parts out for me when I arrived when I didnt tell them to take them out.
I was greeted at the door by an employee asking how he could help me. He then walked me to the item I needed. It was so nice to have such a high level of customer service.
Maybe Napa has slipped some folks recent memory due to all the big box stores cropping up, but they are alive and well in Holiday. This store has a nice group of people, and a decent selection of stuff I wouldnt expect to find. Sometimes cost can be an issue, but not on everything.
Needed a $0.49 clamp. Went to pay and left my wallet at home. Heading for the door the guy gave me the clamp and said to bring it next time. When to the car and scavenged some change. Great guys. Dont find service like that these days.
Ive been to alot of places over the years and this is by far my favorite parts store ever!! Customer service is superior to the competition and the staff goes out of there way to help!! Wont be going anywhere else if I dont have to! Just ask for Eddie and he will take care of the rest!! 10 stars!!
The oil they sold me is a very good lubricant.
Ive been shopping here since I cant remember for all of my Autopart needs top notch and very knowledgeable when it comes to your vehicle
The manager here was super helpful and they are really nice and I bought a hitch from them realized it wasnt long enough and they swapped it out for me with no attitude nothing. Super duper great guys who work here!!
The girl at the counter, I think her name is Christina Woods, was extremely helpful, and knowledgeable, very professional and maintained good composure while other customers were extremely rude.
Dirty, unorganized, cramped, and over priced. Everytime that I have been in there, I have called ahead and put the part on hold. I still wait 30+ minutes for their staff to stop talking long enough to grab my part.All of these things could be excusable and possibly only land them 3 stars. However, there is a clean, organized, large, well stocked, and fair priced (and price match, almost without question) AutoZone, a block north.
Very good service didnt have my part in stock but had it there in less the a 1/2 hour part worked out just like the original part on truck thanks napa
Not worth the time . not the brightes crew . thats for sure .
Great neighborhood store that helps me a lot to get my lawn mower running very friendly
Didn’t have the part I needed but the manager was so knowledgeable he referred me to a local place that had it. Great service.
Definitely need better purple checking the parts bought brakes and were missing clips and brackets
Normally love this place very knowlegable of parts customer service is all way on point well today was a little different, The lady I talked to cristina w. over the phone wasnt knowlegable and was very rude and when I ask her to ask someone who might know she hung up on me. I went to the store the guys took great care of me she still was very rude when I got there I love this place but she needs to go if she doesnt love helping customers that secure her job.
They definitely got wat u need
They had exactly what I needed and good advice about the previous product I got elsewheres. They know their stuff.
Smart people, and very good job done
20$ 2 gallon gas can and they forget to give you a receipt.... can’t email it so you have to drive back to get it. Last visit for me
Good Service experience the only downside is that they dont have much in stock
Love it. Dan & Robert. Awsome
Good place. Always have what I need.
Got me a carb kit for a 65 Chrysler. Helpful and patient.
Very knowledgeable staff always have what i need
Great staff make u feel welcomed and very helpful!!
Staff was great, prices was too high
Quick service in am.
Eddie the best customer service thank you for all your help
The sales staff was very helpful & knowledgable.
The building housed the Amazon locker I was there for like a true professional.
Great service.
Napa is awesome but what it covers is not impressive
Gteat knowledge
Still a place that will go beyond the call
NAPA PERSONAL WILL GET YOU THE RIGHT PART EVERTIME😎
Just checking prices for brake pads
Great personnel working there.
Very friendly and knowledgeable people
These guys had one pot that I was looking for that nobody had thanks guys
Funny guys good service
Awesome help great service
They had exactly what I needed!
Friendly service, poor selection on shelves
Very helpful and friendly staff
They will go out of there way to help you.
Knowledgeable staff and friendly.
No loaner/rental tools.!.why not??
Everything you need for your vehicle an more!!!
Order part and doesnt show. Then they order wrong part. a show.
Not as good as it once was
Pigs only like marco
Great customer service
Good parts
Great service..
I needed some oil for a hydraulic pump. Nobody else knew what it was. And they had German heavy metal on the sound system. Thats a plus.
They had the parts I needed
Great Staff
Strong parts
Wow 2l names
Everything plus some.
Happy
It is a okay
Parts master
Very bad shopping experience I bought a thermostat that did not work and they did not want to change it for just one hour after I bought it and they refused to return the money 82 dollars they did not see me anymore in that chain of stores
Find everything and search until you have it. Also for classic cars. Parts for my mustang65 and beetle con. Get. Zero problem. Seller cool and have a clue