I went in today to get a part for my civic. Found the airbag I needed and after the man who tried to remove the part failed to remove it, the man at the front said I had to remove it myself. I was also found a back tail light, was also told to get it myself. Even after all that I only left with only 1 of the 3 things I went to get, neither the tail light or airbag. Honestly the worst customer service I’ve ever seen. Only redeeming quality is the cheap parts.
Visited M&S on June 25, 2021 to purchase a driverside tail light for a 2010 CTS. Was told by a really helpful worker that removed the part for me, that it has a 30 day warranty. On June 26, 2021, I went to install the brake light, it did not work. So I went to LKQ-U-Pick and purchased another one that worked with no problems. I should have went there first. On June 27, 2021 I Called and spoke with Milo, he went as far as to tell me that there was something wrong with the car and that they dont do refunds on electrical parts. Thats before I could tell him that I purchased one the day before from LKQ that worked. Now im out $80 on a part that didnt work.So which one is it, do you have 30 days or not?THATS VERY BAD BUSINESS
Very professional people and the best price in town
Ive been going to this place for years and I have never had a bad experience, the only problem I have is that they wont hire me! Lol
Called like 20 times. answers and hungs up in 4 seconds. Very politely I asked if u have problems with ur phone or u are just hunging up on me. The guy says DONT CALL NO MORE. i thought the owner must know. So writting this review. i still gave 4 star. because i dint wanted their overall rating to go down. Just wanted the owner to give feedback to his employee who said his name is MAHAMA. i can send call list/recording if u want.
THIS IS THE WORST PLACE YOU CAN BUY PARTS THEY SELL YOU DEFECTIVE PARTS AND THEN WONT TAKE RESPONSIBILITY OF THE JUNK THEY SELL.
There is a guy over there who answers the phone and just says that he does not have the part without even looking, guy is immature and pretends to be the owner, (Message for the real owner, hope you are reading this, please hire someone who can actually push buttons and know how to do the job, also he was pretty abusive, this will be reported to the better business bureau. Have a good day!
Ive been coming here since I was little with my dad. Now as an adult I come here to save time and money. Never fails, there always some one to help you when you arrive. They have great affordable prices and lots of inventory, they pull the part for you for your safety and if theres any issues you can always come talk to them to resolve it. I highly recommend. And they are bilingual.
I went in yesterday the gentleman that helped me Ray was nice and efficient! Got great deals and I was not even on buying the parts here!Great service and prices not sure about the bad reviews but for a salvage yard, this was a great experience!
Great service and good deals on prices. Ask for the young guy, hes very knowledgeable and super helpful. Highly recommended.
Ordered a brake pump and was given a delivery date. Called to confirm shipping on the day it was supposed to arrive and the pump had not even been shipped! Then they proceeded to tell me to find somewhere else to buy it when trying to get a solid answer and they just hung up on me. Not reliable and can not be trusted to hold to their word.
The employees here were super helpful, and i definitely came out with cheap and affordable good parts. i highly recommend it!
He hit on my wife but I found the parts at the junk yard at auto zone for cheaper and higher quality! 100% definitely not returning not only that it’s hot and I can’t return my broken items!
I went to a few Junk Yards around M&S and they all wanted around $80 for a simple head light while M&S wanted $35. I highly recommend this place and I will definitely be coming back and referring friends to here.
Parts are super cheap, I came in and came out super quick, I forgot the guys name but he was helpful. I highly recommend this place.
Parts are super cheap, I came in and came out super quick, I forgot the guys name but he was helpful. I highly recommend this place.
Milo gives fair prices went a few other places wanting way more for a simple part
Dont trust this business !I order a part,they promise to deliver the next dayI called twice to ask about it and Milo just hang up the phone on me.I will never do business with this them !!!!!
Gives good deals and is open everyday even on Sundays.
Just called told me 100 bucks for upper intake plenum for 5.7 350. I can get one brand new for 50 with new gaskets from parts store. He hung up on my after mentioned. Wow
Best parts in homestead good price
Needed a used battey. Go it. ..
Really helpful and great price
All was good
Customer service is poor 👎🏾.
Not very helpful, very lazy.
Trash