Extremely rude. The manager, the pharmacy- EVERYBODY. They definitely let you know that you are not their concern & they don’t care if you get your medicine or not. Worst pharmacy ever.
Specifically about the pharmacy: very rude. They will give you false information and then the run around all while having a nasty attitude about it. If you urgently need your medication like I do, don’t make this your preferred pharmacy. A complete nightmare.
The store manager has no class ARIANA I give this store 0 stars. bad attitude does not help the customers Can not believe how customers are treated at this store How can CVS have a store manager her name ARIANA disrespecting customers in a store it is sad I will never go to this store again .
It is the worst pharmacy there can be, they are rude, they do not answer the phone and the prescriptions take forever.
Terrible customer service the staff is very short tempered and talk to you like you have no sense I recommend to visit a different pharmacy unless you like being spoken too that way. Also customer service feedback is not accepting calls very convenient. I will not shop here again
Could use more staff..
Mala atención del personal menos en la farmacia no encuentras quien te oriente y nunca te dan el descuento como afiliada a Cvs cosa que no sucede en otras tiendas, mejor cambien el personal y antes denle un entrenamiento
I went today to get vaccinated and they gave me a discount coupon and with it I went to pay for some Tylenol. At the Self pay checkout, I didnt read the coupon and the cashier Sandra said that I had to pass it manually but that they were having a hard time doing it and she sent me to the cashier in the makeup area who had a long line. The makeup woman tells her to open her box to help her collect and she passes a client and when it is my turn she closed the box and told me to line up with the makeup box again. There I tell him that he will give me the coupon that was going to another CVS. She very rudely handed it over to me reluctantly and when I went to give her the pills she didnt want to accept them and left me with her hand outstretched and left with a bad attitude in front of all the customers. I leave the store annoyed and decide to return and to my surprise she opened her box and a lady who was right behind me in the line was attending and was passing her the discount coupon that she denied me. I spoke with the manager named Rafael and let him know about the bad and terrible service they give in his store. Recommendation: if you do not know how to treat customers, you must close !!! Really, the only kind people were the chemists. If you dont want to have a hard time, you should NEVER visit THIS PHARMACY at 909 N HOMESTEAD BLVD, next to Party City. For me they have 0 in customer service.
Terrible customer service, I give it a star because it does not give me the option of less. The cashier left the checkout, without saying anything, I was the only one in the line left, and there she left me with the products in hand without being able to buy, thank goodness publix is next door and there I bought what I needed, because the CVS does not seem to like serving customers, if I stay there I get roots waiting for it, they should throw it away in my opinion, never in my life I saw as much lack of respect with the customer as in cvs
A single cashier, the wait is desperate, I dont come to this store anymore.