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Trapp Chevrolet Cadillac Service
200 S Hollywood Rd, Houma, LA 70360, United States
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Trapp Chevrolet Cadillac Service

Comments
La
Review №1

To speak to someone that knows anything is like pulling teeth. Leave message n then mailbox full. The reception should BE ABLE TO ANSWER SOME QUESTIONS not just transfer EVERY CALL

Da
Review №2

The Lady in front Lobby area is very nice and helpful. The service department is very professional 👏

Ko
Review №3

Had damage to my car from a wreck that wasn’t my fault. When I brought my car in they told me it would be about 4-5 days for the repairs. They didn’t offer me a rental at all, but I wasn’t worried about it if it was going to be less than a week. Then a week goes by and I was not contacted at all. I call them(day 8), was told they would call me back. Didn’t hear back til that Friday(9 days after drop off). I was then told they found extra damage and needed to order more parts/waiting on the parts. Why was I not contacted? Why was I then not offered a rental? I was then told the part was to arrive that day and my car would be ready around 6 that evening. Unfortunately, I was working and told them I’d get it on Monday since they’re closed all weekend. I call Monday morning(day 12) to be informed that my car is still not ready. I was still not offered a rental, no apology, nothing. I was met with attitude saying “you know we’ll call you when it’s ready right?” It’s now day 15 and I haven’t heard a thing or have been offered a rental. Worst possible experience. Totally and completely unprepared and unprofessional.

Ma
Review №4

This is no sales pitch but fast, friendly, informative!

Ma
Review №5

If you want personal car care and trustworthy people? Youre at the right place !! They make sure youre satisfied before you drive off their lot !! 5⭐⭐⭐⭐⭐

Da
Review №6

Fast service and friendly staff, finished the job in less time than they estimated.

Am
Review №7

VERY POOR SERVICES. BROUGHT MY SUV IN BECAUSE IT MAKINGS NOISE FROM THE BRAKES, DIDNT LOOK AT IT TOLD ME THAT IT BE FROM DUST ON BRAKED.S STILL HAVING THAT PROBLEM. TELL.

Aa
Review №8

They always strive to help you with getting the best car that fits your budget. Very friendly staff and well informed sales associates!! I enjoyed my experience with this dealership!!

Fa
Review №9

Great place, fast service!

18
Review №10

I found the service excellent. Friendly and service was outstanding.

Lu
Review №11

Got body work done on my Ram after getting backed into. Body shop did a great job fixing the damage!

Jo
Review №12

I haven’t had the best luck with the sales department, given it was years ago but the body shop and service department are top notch

Br
Review №13

The people are Very pleasant to deal with

Ja
Review №14

Excellent service and very friendly

Information
1 Photos
14 Comments
4.6 Rating
  • Address:200 S Hollywood Rd, Houma, LA 70360, United States
  • Site:https://trappchevroletcadillac.com/service?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
  • Phone:+1 985-876-6570
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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