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AT&T Store
979 Grand Caillou Rd, Houma, LA 70363, United States
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AT&T Store

Comments
An
Review №1

The entire staff was very friendly and helpful but one person exceeded my expectations. Dustin Parfait not only helped my bill go down $100 but also made me feel like family and not only a customer. 10/10 recommend this store and to ask for Dustin. He will definitely go above and beyond for your at&t needs.

Ju
Review №2

Extremely helpful and friendly. The staff was knowledgeable and thorough. Customer service on point. I actually enjoyed my experience there and would highly recommend their services.

Co
Review №3

I went in for an upgrade and Dustin was very quick to greet and help me as soon as I walked in the door. Even helped me save money on my monthly bill. Very satisfied customer, Highly recommended.

Cr
Review №4

The store manager himself took the time to assist my husband and I. We were treated like family with the highest level of professionalism. This is the absolute first time that we had felt like we really were valuable customers. Having down to earth representatives associate with and understanding the customer’s needs is the pillar of an excellent company in the making. If there were more people like Mr. Jason, this company would run more smoothly and customer issues would be nearly nonexistent. It was an honor to be served by someone who actually understood our needs and made sure we were able to get the most out of our customer experience while in store. Not only was the customer service in the store THE example of how this company should operate, the store was the cleanest I had ever seen in a while. I would drive as far as I did any day in order to insure the best customer experience possible. Thank you for assisting us with our purchase.

Am
Review №5

The staff was so nice, friendly, and extremely helpful! Definitely will go back and definitely recommend! A1 customer service!

Wa
Review №6

Was treated with respect and gave me a lot of help. Recommend them to anyone. Thank you guys

dy
Review №7

Store was clean and in top top shape, employees & manager where very helpful and had great professionalism, I went in for an upgrade and was in and out in no time. Would highly recommend this store to everyone I know, and definitely return

Do
Review №8

Walked in and was never even acknowledged my existence. Just had me standing there and didn’t offer to help me or anything. Don’t go to this location! There are better AT&T stores. The manager of this store doesn’t care about your business.

Se
Review №9

I received very good help from both Dustin and Caleb. They were helpful and courteous.

De
Review №10

The Staff was very friendly and best of all they set up my Green Apple IPhone 11 for me the newest happy customer. Thanks AT&T. Com for the beautiful new Color Apple IPhone 11. One very satisfied customer Dee Fritch

Ch
Review №11

Manager named Jason helped me save money on my bill and set up my new phone. Very knowledgable and courteous. Store was clean and I was in and out! Thanks for the great service!

Ha
Review №12

The manager and the worker Caleb helped me out! I definitely recommend these guys!!

Al
Review №13

Affordable, friendly, & speedy service. Very helpful customer service reps

le
Review №14

They ack like you know what they know

ad
Review №15

Was a great experience excellent customer service 👏

Br
Review №16

They will tell u if they have the phone in stock but wont let you know what color is available??? Making you waste your time and drive just to know if its the one you want

Mi
Review №17

The representative Caleb helped me out so much with switching over to AT&T!

Tr
Review №18

Great prompt service from staff

Ge
Review №19

Great customer service!!

Ad
Review №20

Rep was on the phone the whole time dealing with another customers situation. Didn’t get one on one and felt rushed. Extras were added to my account with out asking my consent.

Ka
Review №21

I pay my bill there it fast and the staff is nice

Ju
Review №22

In and out helped immediately...ask for Miranda thanks girl

Tr
Review №23

Inrwenet great

LI
Review №24

Went in with proof of pay for Att Internet and land line. Paid bill through my bank on Jan. 26 to arrive Feb. 2nd. Bill due on Feb. 5th. Att did not receive payment by the 5th. They said I will have a late fee on my next bill. My bank suggested I bring in proof of pay. This is what I did today. The person noted my account. I seem to have been having many problems with Att Internet billing. Can hardly wait to cancel my service when contract is up. LM

Se
Review №25

They are rude an they dont have good attitudes OR SERVICE

Me
Review №26

Good service great people

Ce
Review №27

Helped me with my phone and Im a prepaid costumer without a commission ✌️

Je
Review №28

Best services

Information
3 Photos
28 Comments
4.2 Rating
  • Address:979 Grand Caillou Rd, Houma, LA 70363, United States
  • Site:https://att.com/stores/louisiana/houma/145008
  • Phone:+1 337-205-4479
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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