Mr Todd bent over backwards to help us get a mattress in our price range. He is very nice an polite. He greets people when they walk in the door an he walks around with his customers We had the best shopping experience we had in a long time. Thank you so much Mr Tod. You have a blessed weekend.

I highly recommend this store!! The gentleman who runs the store is an incredible man. He is knowledgeable, professional and took the time to explain various types. He also stayed open a bit later so we could pick it up.

This was our second purchase from them. The salesman was new, and they were surprisingly busy, but he did a great job of helping everyone who came in and answering all of our questions. Definitely another positive experience.

Staff were very nice. Facility is handicap accessible.

Last time I was in this place was 2007 when I bought my king mattress set. I enjoyed this mattress and of course the longevity of it. So I returned in 2021. One on one service. No complaints.

I called in to inquire about a queen size mattress for my guest room. Mrs. Donna was very polite and very helpful! Thank you very much for your courtesy!

Wonderful staff! Great product.

Salesman was extremely friendly and willing to help in any way that he could. We left very satisfied with our purchase.

Was so very pleased with the friendliness of the staff and the prices are very reasonable would recommend to get your mattress needs here !!!!

I would love to give them no stars but it doesnt allow me to. Our sales representative Donna lied to us from jump street. She gave us a ETA of 7-24-21 for delivery and she confirmed that they had the bed we wanted at the warehouse (LIE) than she said she never told us that (LIE). Than she informed us that we signed paperwork stating we can not get a refund until bed came in. So finally we get our bed and they come install it only to find after they left they damaged the platform and now she said there is nothing they can do. I am so tired of businesses screwing people over.

Sydney was VERY knowledgeable on all products and services! She answered every question on point! She is super professional. She is also friendly and made our mattress buying process a breeze!!! She deserves a bonus AND a raise :)

Amazing customer service! Best customer service Ive ever experienced anywhere. My sales associate, Donna L. was extremely patient, very knowledgeable and answered every question with spot-on confidence. Im happy with the product, the price, Im happy with the super fast delivery time, and I would absolutely shop there again! -But I wont have to, because my new mattress has a 20yr warranty! Thanks again, Mattress Direct. You guys are awesome! Ill never shop anywhere else.

Nice place extremely helpful salesperson she was very knowledgeable and professional. We bought an amazing mattress for a great price. Would definitely buy from them again and will recommend Mattress Direct to others.

Sales person was very helpful and polite, she made the experience enjoyable and easy from walk in to sale completion.

Sydney Barrios helped us find the absolute PERFECT mattress! It was also priced right! This was the third store we shopped. Perfect mattress, perfect price AND free delivery to seal the deal! She rocked it! Thanks Sydney!!!

Sydney was knowledgeable, friendly, and very patient while we tried mattresses and pillows. Pricing was great too. I would highly recommend anyone go there!

Great service. Sydney was very friendly and knowledgeable. Love the works.

So far very good review. Waiting for the base to come in and then can give review on the product.The sales lady was the best.

Donna was very helpful and knowledgeable about pillows. I was pleased worth my shopping experience.

Saleswoman was very informative and friendly. We told her what we were looking for in a mattress and she explained each one. Told us the similarities and the differences. She didn’t try to sell us something we were not interested in. After we decided on a mattress it didn’t take long to get the paperwork done.

Great service. Very helpful.

Donna and Sydney are fantastic and helped make the process of choosing the right mattress easy and comfortable! Also knowing Im supporting a local business with an American product will definitely help me sleep better!

Mattress Direct in Houma, I would definitely recommend for your mattress needs! She was very very friendly. She wanted to make sure of what we were looking for and the price range we were in for our daughters mattresses. She gave us amazing customer service! Thank yall!

Was very helpful and friendly. Will go back if I need anything.

Lady was quick very helpful

I had the honor of working with Sydney. She was very informative and did not rush my buying process. Even after being approved for the 0% interest promotion . Sydney was not only professional, and tentative to my budget. She also did a discount double check to assure that we remain within the scope of my budget. Thank You Sydney!

Donna was a great salesperson and made the experience a pleasant one. It is obvious that she has knowledge of the industry’s products and quality. I appreciate her calm, patient demeanor, unlike many stores with pushy salespeople!

Awesome prices and great customer service! Thank you so much for my new mattress and box!

Mrs. Donna was very knowledgeable. She knew the exact pillow that I needed. My two rotator cuff‘s are damaged,because of the job that I do.The pillow is excellent .No more waking up with shoulder pains. Laying on it now.Thank you so much.This is the second night using this pillow. I can’t explain how my husband and I are waking up. Fully rested and body not aching like it was before. I love my pillow

Showroom was clean and Ms. Donna was very helpful and knowledgeable and very patient with us.

Met with Donna and she was very patient as I tried out different mattresses and made suggestions based on my personal needs. Donna was very helpful. And very knowledgeable of all the different brands. Thanks for all your help!

Sidney was awesome, very patient, informatively a people person.

Great service! Super friendly, knowledgeable. I definitely recommend!

Omg it was the best experience. DONNA was amazing. We are so Happy we went in and purchased from Here

The ladies there were ultra helpful, polite, and respectful of both our needs and price range. Would 100% recommend this store to others.

Wonderful customer service very patient

Ask for Mrs. Donna if you go here! Fantastic experience!

Good afternoon My name is Charlene Keneker. I just wanted to tell you that I received the best customer service from a lady Donna LeBlancShe gave us great information about the mattress I didnt know that theres so much to knowShe had us to try it out To find out the right comfortD

Mattress Direct in Houma is a great place to shop, and find what you need. Amy is so sweet and very knowledgable about her products. She goes above and beyond to help you find what works for you. So so helpful. Would recommend to friends and family. Awesome experience. Its wonderful to wake up with no pain. Thanks Mattress Direct and Amy.

Customer service was really great Ms Donna was really helpful

Great costumer service. Very professional! I will Shop there again!

Very Competent service Donna

Don was Awesome ! So was the manager, but didnt get her name .

Donna was very nice and extremely helpful!

Amy was awesome. She knew a lot about the beds. Was very patient with us, after all this was a big purchase.

They were awesome, willing to do what they could to make sure you are pleased.

Houma mattress direct has terrible service. Wasnt going to order anything but got talked into doing so had to wait a week to even order anything because they dont have there stuff together . Finally ordered the beds waited over 2 weeks to get a note on the door that they came to deliver the beds no one was home didnt know they were coming . So i called the store and was told we have to wait over a week to get my beds wow this is crazy people who read this dont make the same mistake i did .

Donna was very friendly and informative. Thank you.

Great service but the prices are way too high.

When you want to make love, you wanna make love in a nice, big, comfy, bouncy ass bed.... this place will help you get your stroke on for sure people. lol

Great service friendly people

Amy Trahan...is the Best....Love the Bed Girl...Thanks

Sales woman was pretty pushy & you could tell she was trying to get us to go with a topline mattress even though we voice a budget.

Axe for Donna she was a great help!

AXE for Donna LeBlanc!!! Donna is very knowledgeable and professional !!

This place is HORRIBLE!! No customer service!!!! HORRIBLE!! You should just go and find the bed you like and order over internet, because you have to do all the work after you buy if you have any warranty issues!!!! BELIEVE ME!!

Friendly staff and fair prices.

An ok place to check out if your in need of a mattress.

Very pleasant experience.

I came here to pay off my mattress they are closed. Their sign says they are open 10:00-8:00 pm, its 10:50 and they are closed. I dont live in Ho u ma so I schedule my trips down here around my work. Ill think harder about coming here in the future to get another mattress.

First let me start by saying that Serta doesn’t recognize the warranty on items purchased from this store. Secondly, Mattress Direct doesn’t honor the warranty either. They do not seem to care about their customers at all!

Donna Leblanc, Sales Person was very professional.

Dont get what you order when you order it got to wait another week and it supposed to be in today

Very Helpful

Expensive

Nope

Excellent