This late in the year, I really didnt think that they could find a Pan America for me, but they were confident that they could and delivered. My salesman Ivan did a great job and everyone was very welcoming, helpful and invited me to join them on their rides. Very much appreciated.

This place is so awesome! Very friendly and knowledgeable staff. The bikes are beautiful. Keep up the good work guys!

All I can say is KRISTEN RICHARDS!!!I was on a bike trip from Atlanta to Houston this passed weekend and bought a front wheel and tire (from another shop). Quick side note: dont ever make any kind of modifications to your bike that can affect the quality of your ride while on a road trip. Its just not wise.Back to the story. I went with a 21 inch wheel and had a horrible vibration at 75 mph. I definitely wasnt riding back to Atlanta like this. I got up early Saturday morning and went to Mancuso Harley and was greeted by the most incredible Service Manage Ive ever met. Kristen listened so carefully and her level of concern made me feel like I was the most important person in the world at that moment. At the same time, my Brothers bike was having electrical problems. Kristen and her team went over our bikes like a team of surgeons! Come to find out, there was so much dangerously wrong with how the other shop installed my wheel. All of her techs were just as concerned and dedicated as she was. She would also come out and explain to us what was going periodically. When I left, my bike rode like a dream! I was able to get back to Atlanta safe and sound. Id just like to say, Kristen Richarchds your passion for quality and customer care deserves 100 stars! If youre ever in Atlanta, please look me up. Your trip is on me! Thank you! Thank your entire team! Thank you Mancuso Harley for your standard of excellence! It definitely shows in who you trust in these important positions! The service writers were excellent too! Until next time, you guys take care. Thank you again!MAC

Excellent HD Dealer with very friendly and supportive staff.

The staff here are excellent. They made sure that I was fully satisfied with my purchases, and worked hard to help me get back to riding again. Highly recommend.

Mancuso Crossroads always puts on the best events & even though we arent HD owners or riders they always treat us well & we have the best time there. They have an awesome selection of bikes & apparel with the best customer service in town. If you need anything HD I recommend you head here. Today they had a car show along with a HD stunt show & everyone was having a blast!!

D Walt was right there and listened to what I was looking for. He showed me around and took me to look at some different models of what I was looking for. He was very knowledgeable and respectful. Would definitely purchase from him again and would recommend this dealership to everyone

Staff here is amazing. It was obvious we werent buying a new bike the day we came in from out of town small child in tow in the pouring rain. But a young man took the time to talk with me about a beautiful pink softail that caught my eye anyway. Even though they were closing up he took the time to move the bike encourage me to sit on it . This is true salesmanship. I hope the dealership knows what a gem they have.

I bought a used Road Glide online and had it shipped out of state to my location. The whole process was simple and pleasant. Michael Catter is an awesome sales person...he was easy to talk to from first day all the way through to day of delivery at my home. He answered my calls/texts right away, even on his days off...sorry Michael! He even stayed in contact with me the entire time the bike was in transit, despite the fact that any shipping issues wouldnt have been Mancusos responsibility. The bike was just as described with no unexpected flaws or other sorts of surprises. Since I was an out of state buyer, Michael took video of the bike, both running and not, and sent me whatever else I asked for. I cant express enough thanks to Michael and the entire Mancuso team for making my purchase so easy and, yes, pleasant.

My family and I went to get our motorcycle endorsement and the experience was fabulous. The instructors are very kind, fun and dont give up on people until they learn the skills. They explain the rules very clearly. I really appreciate the job, time and effort the instructors put into providing and unforgettable experience.

The salesman would not send me the The numbers we made a agreement on. When I got there to sign he said sorry I made a mistake and transposed the numbers ( this is called a lure) he got me there and the payment jumped up about 80.00. Be careful choose Ranch Harley they are upfront and truthful.

Had an enjoyable time here. Enjoyed the Busted Knuckles stunt show. Got my Bike serviced and breaks flushed. All in all a very good experience.

I went to this establishment to get my endorsement for the Can Am Ryker. The person who taught the class is A-1. He mad you feel at ease, welcome, safe, and he is real funny. He is very knowledgeable of motor cycles seeing that he own around 17 of his on. I had a great time, and all around good experience.

Bought a bike from Mancuso yesterday and the entire experience was awesome. Russell Maples was my salesman and he was very knowledgeable and great to talk to. This was not my first time buying a Harley but it was surely the best time I have had buying one. Definitely going back for parts, service, or buying another bike!

Very nice dealership with a great selection. I went in yesterday looking for a new sport glide and the salesman told me he didn’t have a new one now but showed me a nice used one he had in the back. I liked it and wanted to buy the bike but they only seemed interested in financing and after three attempts of getting a price with no answer I just gave up and left. I’ll be buying a sport glide but not from here.

First off I own a different brand, loved it. I thought I couldnt be swayed. Then this place blew my mind. Went in looking to browse and get some quotes, I walk out with a harley I love. What truly sold me was their atmosphere and their staff. They made the whole process smooth, enjoyable, and all about my comfort level. These guys are the gold standard. I can truly see why the harley-davidson brand is where it is at today by their example. I cant say enough to Express how happy I am that I strolled in there (well i could but it would exceed the allowed characters). You guys are definitely getting recommended!

Love this place! The employees are always so helpful and friendly! My only complaint would be that they are expensive.

Awesome place to visit. If you go you will buy one.

The wife and I picked out a triglide 2020 our salesman Ivan Garza a big thank you your knowledge was helpful we loved the burying experience and were introduced to ever department there enjoyed the service department tour thanks to everyone involved love our purchase

Wonderful service! On a US 4-corners ride fixed a bent rim and got us on our way quickly, Thanks, John, Cheyenne and my technician Kristen. Great directions too, to help us get across town during rush hour!!!

The service was really great. The general sales manager Michael contacted me personally to help me find what I was looking for. Very comfortable and relaxing environment. Wide selection. All smiles and the whole team is friendly and welcoming. Plus free beer! First place I’ll be looking if I ever needed and upgrade. Thanks y’all!

The sales staff are so amazing. They helped me with my every need in purchasing my Fat Bob 114, including accessories. I recommend Mancuso-Crossroads to anyone needing a Harley or Harley apparel.

Great place to work great place to get a new or pre loved Harley Davidson thats where I bought mine

Absolutely perfect experience. Great staff makes you feel like family. Got an absolute amazing bike. Very easy transaction.I’ve owned a bunch of bikes. Nothing compares to the experience of riding a Harley! It can’t be explained. It has to be experienced.

Mancuso is the BEST place to get your Harley-davidson bike and accessories the staff there is out of this world I bought my 2021 Heritage there and EVERYTHING was flawless everyone there treats you like family and they will go out of their way to make sure you have everything you need i will ALWAYS be coming back ⭐⭐⭐⭐⭐ on the whole Mancuso Family

A great experience buying here my first HD. Staff is amazing and you feel since the first minute that youre part of a family.

Im a repeat offender here...lol great staff that works hard to please their customers

This is one “Awesome” Harley-Davidson Dealership!

Had a good time

Ive purchased cars and bikes before, but this experience was a memorable one. They educated me without pushing me. When I decided on the deal they gave me a lengthy tour and went over all the departments. Everyone made me feel like a part of the family. D-Walt was great and made my little family feel like a part of his family.

Great selection. This includes bikes, clothes and accessories. The guy that was helping me out was top notch. (Russell) What a great experience.

I DONT do reviews but this has to be heard/said. This is my 2014 Street Glide Special that I purchased from LUMBERJACK HD in Nacogdoches about 6 moths ago... so WHY am I reviewing Mancuso? Simple, John, in service is amazing. This bike has a complete stage one (when I bought it) but the heavy breather was installed incorrectly. I have a ton of documentation showing that LUMBERJACK FAILED TO FIX MY BIKE UNLESS I WAS THREATENING COURT. The manager at Mancuso, she told me to come over and talk to John. We will definitely take care of you.This is EXACTLY what they did. The heavy breather, AGAIN, was having issues so they fix it RIGHT. They (Mancuso) also adjusted my headlights (didnt ask), installed a tender on the bike (didnt charge me) detailed and done correct. John showed me everything Lumberjack did (scratches TRYING to fix their own issue). John said he would put a tender on the bike and just bring him mine to swap out. Who, as a company, does this for customers, all the while understanding that covid effected everyone. Mancuso is a business that makes you feel like your bike is the most important bike in the shop. EVERY MINOR DETAIL is checked and noted.Thank you Mancuso and I HOPE YOU SEND THIS TO LUMBERJACK HD so they can learn what a real dealership does for customers. Mancuso has helped me above and beyond and I didnt buy this bike from them but it will for now on be serviced ONLY HERE!.

Thank you Marco for excellent customer service on our bike repair.

I would just like to say dealing with Ivan Garza, Eddie Rivera, and John Schulz at Crossroads- Harley was the best experience I could of asked for. These guys really know how to do business. I didn’t feel pressured nor obligated. 1-12-2021 I bought my first Harley- 2021 Iron 1200. Excellent price with great benefits and a cake. Again Thank you and y’all have earned my business from here on out for all my Harley Davidson needs.

We found the epitome of The American Dream Motorcycle 2020! Beautiful! VROOM VROOM!

Everyone here treated me and my wife like family. No high pressure tactics. Made the buying experience as low stress as it could be. Stayed well past closing to ensure we had everything we needed for a comfortable and safe ride out.

Event was on point. From selection of motorcycles to entertainment to the fly bartender serving the gnarly beverages. Id definitely go back any event

Salsa was a great salesman, and fellow rider. Took care of me really well. Love the whole team

Great shop loads of bikes and great atmosphere!

I bought a 2019 HD Heritage Classic in Nebraska & had it shipped to me in Tomball, TX...it got damaged on the journey...and the shipping company asked me to get an estimate for repair at my local HD dealership...my initial contact was Steve Hansen at Mancuso Harley-Davidson Crossroads...he did an estimate at no charge...professional assistance is the LEAST that I can say about this gentleman! The shipping company approved my repair with all new parts and paid the labor...Steve was genuine, and so caring...took care of everything, and my bike looks great! I will use Mancuso Crossroads for service & accessories from now on, all because of Steve...this is my 3rd Harley, and the other dealerships in Houston can learn a lot about customer service from this individual!

Very spacious inside. Call ahead and your parts will be waiting for puck up.

Awesome people, and it a Harley Davidson store, what could be better than that.

Love this place! Frendly helpful parts department and a literal adult toy store! They have things for everyone in the family including the dog.

Want to give a huge shout out to D Walt, Eddie, and Russell for making my first Harley purchase memorable! Thank you for welcoming me into the new family!

I have purchased other bikes before, never a Harley Davidson because I wanted it to be my retirement gift to myself. After being at Mancuso, I will never go anywhere else to buy a bike. They are the best, took me around to meet all the staff and made me feel super comfortable. Awesome place, people and awesome job. Well done Mancuso!!!

The staff at Mancuso are terrific. A big thanks to Derek for helping with the purchase and trade and to John and team for getting the bike ready.

I was here for the rider education program. The course content and the training was top notch. Very helpful staff and program was presented very well in a friendly yet educative way. Highly recommend it for anyone looking to get their motorcycle endorsement.

It was good to see Sherri again.

Great dealership and personnel. Low pressure sales and very accommodating of the customer.

Just purchased a brand new 2020 Road Glide from Mancuso Crossroads Harley Davidson! First of all, WHAT A SWEET RIDE! Secondly, everyone was extremely helpful, knowledgeable, friendly. The process was awesome and efficient. From the sales manager Eddie, to the general manager Curt, everyone was great. A very special shout out to Derek Walton (D-Walt). I have NEVER had a better experience from a sales person as I have with D-Walt. He was knowledgeable, helpful, and right to the point. He went above and beyond what was expected. I would definitely recommend the people at Crossroads Mancuso Harley!

Great show today at Hot Rods and Harleys

I just want to say this dealer ship really takes care of its younger riders. There is never any pressure to do what you cant afford and they work to re-assure you and answer any questions you have . I live at least 45 minutes from the dealership (on a good day ) And this is the only place I have trusted with my vrsce2 knowing they use quality parts .....I just want to say thank you to Mr John and Mr Brett

Great store with excellent folks working there

Great selection.....never can leave empty handed from here!!

Awesome training class! The rider-coaches were great. Taught me a lot. Super helpful! So glad I took the Basic Rider Training course here. I totally recommend this place for training!💯❤💪👍

Bad experience at Harley-Davidson Cross Road they told me they dont service 07 Softails anymore I bought my bike there never thought I would have been turned away

Cool spot to talk about motorcycles. De Walt sales and Chris the instructor. Go check it out

Just completed the Total Control riding clinic. Excellent instructors. Very rewarding experience to say the least

Great dealership, staff is awesome! And the events are super fun.

After buying 3 Harley’s over 20 years at Mancuso they are refusing to work on any bikes over 20 years old, even refusing to sell me a battery or help install it when my 2006 died near the dealership-what an inconceivably bad PR move that will lose them thousands of previously loyal customers- it’s so blatantly ridiculous and insulting to so many.

Went in to look around, and had a blast.

First time and customer service experience was excellent everyone greeting just on point

It’s very clean please sanitize everything and they’re really nice person’s take care of a customer right

My original review was a 2 stars, Dickson the GM did reach out and handled my issue. Rating now 4 stars, more what I expected from from Mancuso.

Excellent team - great service by John and Brett and very reliable . Thanks Team Mancuso ! You guys rock !

I just moved here from up north and my bike was having a few problems. Took it in and had work done on it and was very pleased. They also went out of there way to make sure even more than I paid for was fixed. Everyone was very kind and friendly. Thank you for all the kind support Mancuso Harley Davison.

Always friendly folks.

My parts came in quickly and the parts guy was knowledgeable and prompt ... And had a good sense of humor to boot!

This dealership offers excellent service! Very attentive, friendly and easy to connect with. I was not approached like the typical pushy salesmen normally come at you, it was more like friends and family coming together.

Got a brand new RoadKing special and Russel was great helping since this was my first bike and I love it! Will definitely be back for service and when its time to start adding things onto the bike and then when its time for a new one.

Bad service all the way around didnt help me out at all

Great service

Great place, stuff, very welcoming

Always have what u need in parts

High volume dealer with no pressure sales tactics. Jason C. (sales) took care of me during the entire transaction. Mike M. And Curtis J. were both helpful with closing and financing my purchase. This is my go to dealership, and loved the cake! Thank you to everyone there!

Nice friendly staff.

Positive satisfactory experience and great selection .

Mancuso hd rocks great people to do business with from the sales people, service dept. Finance mgr. And mtr. Clothes you cant go wrong here they have been around since I was a lil kid and treat you like family for real . Loved it as a kid and still do as an adult. I would highly recommend them for your next anything . Anywhere else is just wrong

The best place to purchase a Harley in the city of Houston. Go see Derek(D-Walt). Guarantee that he will take care of you.

Needed a battery in and out in two hours great service. Friendly staff

Dave and the guys in parts! As well the whole team have an awesome vibe. Friendly, fast service and what a Harley Davidson store should feel like. Also, understand I just went in for a battery, so whatever your needs. Check them out.

The service department at Mancuso Crossroads did an awesome job assisting me after my bike was involved in an accident. John went out of his way to assist me at every stage of the process! Communication was excellent and I will continue to use them in the future.

Russell was great.

Always great everything when I go !

The folks at Mancuso are fantastic to work with! You are always made to feel welcome, even coming in to shop with little kids. There is no pressure in their sales approach and every employee I have encountered there seems genuinely happy to be at work. They have a fantastic inventory and are knowledgeable about everything Harley-Davidson regardless of what department you are dealing with. Over the years I have purchased quite a few bikes from them and will continue to do so in the future. I can’t say enough good things about buying bikes from this group of amazing professionals.

I did it all there - from having my Total Control driving class with an awesome instructor (Chris) to buying my first ever Harley Davidson with assistance from the awesome salesman (Jason). From Day 1, I felt welcome, everyone there are very positive, knowledgeable and accommodating. From buying the bike, to buying accessories to getting signed up for H.O.G. they guided me through all of it while making sure that I didnt buy something that wasnt me. They are not just selling a bike, they are selling a lifestyle.......and they do it to perfection. Thank you all so very much for an all around fantastic experience.....you now have a customer for life!!

Came in to inquire about helmet, the sales lady said she had to get it from the back and asked if she could take care a customer that came in. I said sure but another three customers came and took care of them too and when she was done with them, then she told me she had to to do a tour. I was the first one there and waited 15 min for her to tell me that. Bad service, never returning.

This is the second Harley that I’ve purchased from Mancuso Crossroads, Michael Murphy- sales manager is amazing and I can honestly say I wouldnt do business anywhere else! I was offered a great price on my trade and my new bike without any hassle. Thanks so much to Michael and Jason for helping me get the exact street glide I’ve been wanting!

Everyone there is very friendly and helpful. I had a issue with my motorcycle spoke with a gentleman in service Mr. corona, was very knowledgeable and really help me with my V rod. And thanks to sales Mr. Williams. And the parts department Mr. Steve! This should be the standards at all dealerships!Great job guys!!!

Great bike stunt show.

Excellent customer service. Great place highly recommended.

I was not aware that you could accumulate Harley Points for wardrobe, accessories. Ive spent enough in this store to fulfill and send my points to a hack job Raul account. So not very honest. The Staff is rude to minorities in comments under they breath.

Excellent sales, friendly and knowledgeable people.

This was the worst I mean the worst experience I have ever had at a Harley-Davidson dealership. I was on a road trip and I had problems with my bike. I had it towed to the dealership and was told it will take 10 days to get the part, I chose to stay in Texas for 10 days waiting on my bike. I never ever heard from the service department I called never got a return call back after multiple messages, when I finally talked to my service advisor Korna he was the worst. Said parts not in I’ll call you. So I flew back to Ga and I checked on the bike twice a week, the guy never returned my call I have to keep calling, after 31 days I called and said to another advisor since I could never get a call back from Korna that I was headed to get my bike from Texas fixed or not. He said he would have the service advisor give me a call. After waiting 5 hrs on a call back I had to call and then when I reached him he acted like he didn’t know who I was after all the messages I left. He said the bike was ready so I can pick it up. I arrived at 09:00 the next morning to get my bike and was greeted by a lady in service that was super nice she said come check out the new ignition to make sure it was satisfactory. I checked it out it still didn’t work so the lady had them check and repair. I will never recommend anyone here this has been the worst experience I have had in my life. If you are in Houston please take your bike somewhere else

I have always had Awesome service each time I go there!!!

These guys worked hard for my business in the most professional and friendly manner (Derek Walton!!!!). Then worked some more to make sure i was satisfied with the process and my product (Sales manager, service, rest of team). Very satisfied with my experience.

Great guys here. Seem to very helpful in the sales department.

Really nice place. Friendly and knowledgeable staff.

My salesman (Floyd) was low-pressure but always available when I had a question. Trade-in was better than I expected, which allowed me to make the purchase. My new bike is in a hard-to-find color (Road Glide Limited in Scorched Orange/Silver Flux) but when I called they had just received one so I closed the deal on the same day. Overall, very pleased with Mancuso H-D.

Small selection of used bikes, salesman didnt seem to want to help