I bought this amazing little Rebel 300 here a few months ago. Ive ridden over 3000 miles and cant thank these guys enough for helping me begin my bike life. They worked b on getting me a good Bruce within my budget, delivery, basic riding gear, as well as learning to ride through the class offered on site. Ill be back for an second bike and servicing soon
These guys were ALL professional and quick. They went above and beyond (especially Micah) by listening to my needs and resolving them even when they had to go outside their normal business routines. They then worked to reduce the price. They noticed unrelated minor problems and made sure I was aware of them. Most importantly, my bike feels like I just rode it off the lot.
I went to this store to look for a new bike. The cruiser I wanted the bank wanted to hit me with a 16% interest, then they wanted to run my credit again because maybe it will go lower the used bike section was absolutely filthy, its very clear they dont do vehicle inspections when they receive a used bike. This same day, I went to wild west motoplex and rode out on a 2019 vulcan 900. Rob and Arial, you both missed out on this sale, and you can mostly blame Arial for the dumb idea to run my credit twice and lets try again with no solid idea what the outcome could be.
Hey just a word of appreciation for Tyler who was extremely knowledgeable honest and not pushy. If your looking for a bike this is the place
Amazon team with excellent customer service! Mr Jeffery helped answered all our questions as a first time buyer! It took us a bit to decide as there were so many options but we finally did it and purchased our Iron 883! The team was very helpful and the process went smooth, Thank you Mr David you have a great team there! We can’t wait to go back and get a few add ons and gifts for the family!
Amazing customer service! All of the employees were very informative and helped me with any questions I had. I love my new bike and will always recommend this company!
I was automatically greeted by one of the most knowledgeable gentlemen I’ve ever met. named Tylor one of the sales reps there, he showed me every single bike I wanted and knew just about everything about every single bike. As well as making me feel welcomed you have earned a loyal customer for years to come. Thank you kind sir !The finance manager named Ariel was superb went above and beyond to get me the best deal possible. and got me taken care of with the best of the best of warranties for my bike. They really are a dynamic duo ! Keep up the great work will be back soon !
Got my bike from there. A decent dealership without trying to rip you. My sales guy was Eloy and he was great. Also their parts division is also worth mentioning
The salesman Scott lol...was great. The entire staff treated my husband like he was family. When my husband wanted to order new accessories, he purchased it online and they mailed him the wrong part. I suggested that he go back to Stubbs and order it from them and Vanessa was the hero..she was on point, friendly and needless to say, she got him the right part.Thanks to Vanessa and to Scott (not his real name..just a nickname, I gave him...you know who you are)Excellent place to purchase and type of Cycles! Highly recommend.
Amazing support and service from Van (Vanessa) at the parts counter. I highly recommend her to anyone looking for anything. Go hit her up if you need anything, you wont be disappointed.
Good Customer service very good looking bikes, sales personnel comes present themselves one time which i appreciate my space, and they leave you alone for the rest of the time the you are there, so you can look around and feel the bikes of your preference, after a while they come back and they ask if you have questions,they understand that we customers dont like sales men behind you,so i say that is a good plus.
The ONLY Dealer to use...also a great parts department...skip the internet, their prices are better!
Would never recommend this dealer to anyone. Ever. Went here wanting to purchase a side by side and a four wheeler. From the minute we sat down it was sales pitch after sales pitch, “you aren’t going to any better anywhere else”, “ all other dealers are lying about their prices”, “this is the best you’re going to do” etc with the occasional smart remark thrown in. This went on for three hours before we decided to just leave. Having worked in a car sales environment before i recognized all the sleaze ball tactics. If you have to trash other dealers it’s usually because you have very little to offer yourself.Fast forward three days, we go to another large dealer in Houston. Get the exact same year and model side by side, out the door for $1,400 less than Stubbs best offer, one model level up four wheeler out the door for $600 less than their best. They had also told us Honda wouldn’t finance both machines, well guess what? The other dealer got it done and at a lower interest rate. this was also all done over the phone. No back and forth no ridiculous trash talking just done. Here ya go here’s what we can do and it’s our best. Don’t waste your time here. They have an old school dealer mentality where their goal is to get absolutely every penny out of every customer that walks through the door. The good news is that the internet will soon out people like this out of business. The two machines they lost a sale on are pictured below.
I had been planning on purchasing a specific bike for some time. When I finally made the decision to buy a Honda Rebel 300, the closest business that had one available was Stubbs Cycles. I typically am one not to call someone, so I began a chat with Tylor about it. Definitely love this feature! Tylor answered all my questions about the bike and even quoted me the total price. Very straight forward buying. On the day of pickup, we ran into a small glitch, and everyone involved was very helpful and patient till the situation was resolved. Tylor took his time showing me the ins and outs of the bike and even helped load the bike in my truck. Definitely recommend buying from Stubbs Cycles if you are looking to purchase a motorcycle.
Friendly, knowledgeable, all around GREAT staff. Will definitely be back for future purchases/services
Amazing customer service talked to three different personal and all provided great service.
Let me start off by saying when I first walked into this shop I had never ridden a motorcycle in my life. I knew I wanted a cruiser bike and thats about it. As soon as I walked in I was greeted with smiles. I had only YouTube knowledge of what I thought I wanted and when I had questions about anything everybody I asked had no judgemental note in their tone offering their opinion. Instead they guided me through a series of visits of what motorcycle would be the best fit for me. A Honda Shadow Phantom 750. Great starter bike by the way. Sadly 69 days and 4000 mi. after, some truck cut me off and the bike was totaled. I went right back after the insurance covered the loss with a bit more experience about riding. I walked onto the floor and these same faces recognized mine and we started choosing my next bike to be. Theres more bike shops out there but none I would compare to the level of Stubbs when it comes to homeyness. We settled on a Honda Interstate 1300.
My husband and I received the best possible care and attention when purchasing our bikes. Rob was always quick to call and talk with us as we were debating where to purchase our bikes and he always gave us a offer we couldn’t refuse. I highly recommend shopping with Stubbs as you make your next bike/scooter purchase.
This place is SO OVER PRICED they wanted to charge me 3000$ for a Honda crf 50 it’s stickered at 1599? I will never do business here and will strongly encourage you to do the same!
Helped neighbor purchase a Honda side by side. Edgar made it as easy as it could be. Highly recommend!!!!
Great sales staff! Wonderful service department!Thank you Edgar Escobar! 😁👍👉
Stubbs Harley-Davidson is amazing play always on time with parts and services great staffs always work with you in my favorite place to go! Always helping me if I need it. As well as my girlfriend she loves this play the jackets and Harley things you can by she and I both went to riding Academy and passed for our M license great experience for both of you!
Young man, Oritz, at the parts counter went above and beyond to help me find a part no one else had.
Buying my new Vstrom 1000 was a really pleasurable experience. Eloy was very professional and courteous. He returned my calls promptly and showed great attention to detail for all of my needs. I was especially happy to see Armando again as he finished prepping my bike. I will always refer people to Stubbs.
Great staff, they are well informed and walk you through everything that they are doing to your bike. I would trust them with any work you need to get done in the Houston area!
I went in to get a motorcycle wheel balanced, the crew there treated me extremely well. Nice folks.
Rather dark inside, making it hard to see the motorcycles displayed there. And almost nothing has a price on it.If youre looking at Suzuki, youll find the new ones in the building marked Used Motorcycles. The Harley- Davidson showroom looks like it might once have housed Cabelas. Couldnt find chain wallets, key fobs, or other accessories so its a one-and-done sort of place. Buy a ride, and then go ride it. We dont need to see you again.
I ordered a part on February 8th and they told me itll be delivered in 2 weeks it is now March 16th and im still waiting. Just got off the phone and they told me itll be in on Friday wish me luck.
Over the last year I have been a regular visitor to Stubbs Cycles. I have now purchased two bikes from Rob Smith, purchased parts from Van in parts, she has shown great knowledge and recommended good tires and other parts. The service department has installed parts and jetted 2 carbs for me and has done the work flawlessly and at a fair price. Micah keeps me informed when I have a bike in for service. The Service Manager, Tommy, is well versed in the Suzuki I have purchased and is always helpful. I have received exemplary service from everyone one I have come into contact with. I feel like a true member of the Stubbs Family!
Great to be greeted upon arrival even one and all are wearing masks. The service team rocks as they know you want to be riding and not sitting too long.They will be my shop for my upgrade in bikes.
Love this place, customers service is 10/10.
Chaz and the Vanessa have always been very friendly and professional even though I am a new rider They never make me feel bad. Great service
Eloy and his team at Stubbs Cycles went above and beyond to get me in the bike I wanted. Highly recommend checking them out if you are in the market for a bike.
Thay have some good selections of scooters motor bikes and 4wheelers
Horrible.They destroyed my new tire and called it safe to ride on.Then they denied it to my face. The parts manager acted like a total moron... I showed him the tire and the bead damage and he kept saying well you cant tell because its not full of air... Of coarse its not full of air... ITS OFF THE RIM!!! Now Im out $200 for a tire, $25 installation, weeks of not being able to ride my motorcycle.Also, I showed them the damage during a state required inspection and they passed it anyways because they didnt want to fix it.
Very quick and easy to deal with as far as new bikes. Have dealt with them for years with many bikes that I’ve purchased. Awesome group of people who are very happy to help.
I’m going to let everybody finish they’re reviews but I just wanna say 🗣🎤 MARTY GARCIA is the best salesman off all time!! Came in just looking and ended up leaving with a brand new bike for a cheaper price than originally discussed! Definitely recommend coming here to shop for a bike of any kind. Stubbs cycles and all of its employees took really good care of me and will take care of you too. All love from these guys ❤️!
I went in the other day and picked up a new bike. The staff here is super friendly and they will work with you on pricing and availability. They have a solid selection and variety of styles. Rob cut me a great deal on my new SV650X and was very transparent about pricing, going through the steps to show me there were no hidden fees or surprise markups. A friend of mine recommended I go here and I would certainly do the same.
I recently took my motorcycle in for service to have repairs done to my air ride, handlebars, check my fluids and oil change. The customer service in the service and parts department was outstanding! Tommy and his staff went beyond to explaining in detail what was going on with my repairs. These guys was so helpful to me with resolving any issues I was having. These guys gave me excellent service! Thank you to Tommy and the Service &Parts Department for outstanding customer service!
If you guys are like me and read reviews before making a trip to a dealer than you’ll be happy to know that these guys are the real deal.uncle jeffery, they call him, is the friendliest and most badass harley rider i’ve met along with his nephew david who didn’t hesitate to help and educate me. these guys didn’t prejudge me and as a younger rider that was the best feeling ever.i’m a 20 year old rider coming off of a 03 636 and these guys welcomed me with open arms and did their absolute best to work with my budget.even if nothing comes up they take your name down and will let you know as soon as something does!awesome workers, fun environment, badass bikes.
Nice people and service
I recently purchased a Honda Rebel 300 from Marty Garcia. He was very helpful with the whole purchasing/financing process. He gave me a sweet deal on my bike and was not hesitant when I gave him my non negotiable budget amount. All in all it was a very smooth transaction. I would recommend anyone to go by and visit Stubbs Cycles on telephone. Extremely satistfied customer.
Great place to go if you looking for street bike or or dirt bike Edgar Escobar and crank were the ones that helped me with my first bike purchased I will definitely recommend this place the make you feel welcomed and will help get you in the right motorcycle
Had a great first time buying experience with these guys. Leo was very communicative, helpful, and kind during the sale process. Really enjoyed working out a deal with Leo and his sales manager. Very reasonable and fair and they made me feel as though there were being fairly genuine. I appreciated the overall effort for customer service throughout the store. Only thing I would say could have been better is the payment process. While I understand that warranties are something people want and that the finance person makes commission on, I felt it was pushed a little too hard. Might help to have the sales guys bring it up while negotiating the bike price so that it doesnt feel so tacked on. Could also have been my fault for not being clearer about my intentions. Either way, a really great experience so Im giving 5 stars. Would recommend to friends looking to buy a bike. Havent had experience yet with the service or parts departments.
Rob was AMAZING! Best vehicle purchase experience I have ever had. They jumped through hoops to help us and really took there time to make sure everything was done right. Highly recommend!
I passed by many other dealerships as I drove down to Stubbs from Austin, and Im confident that I made the right decision. Rob Smith and the crew treated me like family from the moment I walked in, and the entire experience was smooth and professional even as I pulled away from the lot with my new bike. This was my first dealership experience, and it definitely wont be my last. Go to Stubbs and ask for Rob for competitive offers and top notch customer service, guaranteed!!
Purchased a few bikes here and have them all serviced here as well. Very professional and friendly. I trust them. Thanks.
Good place to go by your toys good people And talk to the Sales manager Armando
Great
Couldn’t have ask for better service. Took my pioneer 1000 in and got it back on time. Received updates regularly and very fare pricing. Great guy and great service!
I bought my first bike from here yesterday, and I gotta say Stubbs is the place to go. I got a great deal, and Rob was awesome about making the process as easy as possible. Definitely will be recommending to all my friends.
Always professional. Always knowledgeable. Always great bikes. I have purchased 6 motorcycles from them. Accessories seem expensive but are higher quality.
Outstanding service. Im from PA, was just riding through the area and hit a piece of lumber on the highway and bent a rim. They actually had a rim on stock and fixed it while I waited. Was able to join our group again and continue our trip. The whole group I dealt with there was amazing, wish they were in my hometown. Thanks for taking care of a fellow biker!!
My wife and I made two purchases from here within an 8-day timeframe. We both bought smaller bikes to learn to ride on and to navigate the Montrose/Midtown area easily. We had incredible service both times from Rob. The first bike we price matched with another dealer and Rob met our offer and provided great service! He took great care of us and even found us cheaper insurance than we could have gotten through our current car insurer (USAA). In fact, it was about 60% cheaper than we could have found anywhere else. The second bike we called and Rob told us to come by and he’d make us a deal. I had made some calls to other dealers before hand to get a walk out the door price, so I was prepared. Rob offered us a very competitive offer and even beat the other offers I had by $100 without us even asking! It was truly a great experience even though the place was incredibly busy! I will buy my next two bikes from him (yes, my wife and I have already decided to buy bigger bikes in the future) and probably won’t even go to another dealer! Show up, ask for Rob!
I finalized my purchase of my bike yesterday. Stubbs cycles provided with me with exceptional customer service. If you go definitely ask for Leo, he worked tirelessly until I was approved. They make you feel at home, from Ivan to Jonathan to Eric an all the other employees. Also a huge thanks to Paul who was very informative. 5 star quality service!!!
Stubbs Cycles was a great experience buying my first motorcycle as well as the first 600 mile service this past Saturday! Rob and Cole in sales were awesome as well as the other departments. I shopped around at different dealers including multiple Mancusos and independent shops, and no one matched Stubbs for their friendliness, genuine attitudes, and customer service. Would buy from again and highly recommend!
Tanner and Rey were great! They will do whatever it takes to get the deal done. I never leave reviews, but I feel like I owe it to these guys. I wish I could give them 10 stars! Go see them if you’re in the market for a Harley.
Great place to get a bike. Dealt with Rob Smith and he was fantastic; a greats salesman who knows motorcycles. I will definitely be doing business with them in the future even though it is a bit out of my way. They went the extra mile to make sure I was satisfied.
The staff is great! Mondo and Rob are the best! Theyll take care of you and are honest. I highly recommend Stubbs.
Gotta give a shout out to Rob for the wonderful service. Purchased my first bike here and couldn’t be happier. Rob and his crew was very cordial. Was in and out in a couple of hours. 2nd bike will definitely be purchased here.
I absolutely love this store. The salespeople are very professional and the service is great. I rented a motorcycle from there to check to see if that is what I wanted and ended up purchasing a Heritage Soft tail. I look forward to Stubbs events they hold all the time. I always recommend Stubbs! Great people and great place!
As a new rider, I walked in without a clue what to look for in a bike but was received by insanely friendly people. Cole helped me figure out what type of bike I wanted and a week later I went in and Marty assisted me with the purchase. I cant express how pleased I am with the service (and price) at this place and am now obsessed with this new motorcycle. Delivery of my bike (didnt know how to ride) was timely and they worked with my schedule. Thank you Stubbs cycles team.
Ive come in here twice now, two hours a time trying to find a helmet that fits my extremely round oval head. Each time the individual helping me decide on a helmet has been patient and understanding that I wasnt going to rush into a $400 purchase for a helmet that doesnt fit just right.I didnt even end up buying the helmet, but they recommended another motorcycle store for me to try on a helmet. Thats a mark of a good business in my opinion.
Called and talked to one of their mechanics. Wanting to got a front rim for my shadow laced up. Said they didnt have the tools. Who has a supposedly dealer shop and no tools for a front rim? Had to finally take it to a salvage yard to get done. Crazy.
The service department was great. Tommy and the guys where very helpful and Berry professional. Good customer service is rare. These folks are awesome
Today we purchased our 11 year old son a Honda 125 motorcycle from Leo. Leo was so awesome!! Very polite,friendly, knowledgeable and really made our son feel special about his big day! The whole process was smooth, from start to finish. Couldnt ask for better customer service. The highlight of my sons buying experience.....they let him bang a giant dong to celebrate being a new biker owner!!Epic day!! Many thanks to Leo!!
I recently bought my first bike (2015 Honda CBR300) here at Stubbs. Leo was extremely helpful and kind with helping me decide which one to get. They kept a positive attitude and made me feel comfortable the entire time. They dont pressure anyone to do anything theyre uncomfortable with and they are so sweet!!!! Their customer service is absolutely appreciated!It wasnt until I was done with my purchase that all my biker friends said they bought at least one bike from here. They complimented the business and said I made the right decision of coming here.Also, I just found out my dad bought his first bike here too!!!!Great service and extremely professional. Keep up the good work!!!
Friendly and courteous staff. Chris is awesome! I always take my bike to Stubbs for service despite another dealership being closer to my home.
After looking for bike at several shops around Houston, I finally bought a new 2013 Suzuki Boulevard S40 at Stubbs. Neal Stevens and the staff there are really a great bunch of guys, very professional with a super-relaxed way of handling business. It took me a while to make up my mind on my purchase, but I was never rushed. Instead I was encouraged to, Buy the bike that would make me most satisfied. Very good advice because I could not be happier. I love my new Boulevard and cannot seem to stay off of it. But who wants to? If youre looking for competent, professional dealership and top-notch service, Stubbs is the place. No reason to waste time anywhere else.
Im not an employee nor a paid reviewer, so with that said I can only describe Garrett and Paul as outstanding gentlemen and they must be great assets to Stubbs. They where knowledgeable, helpful and extremely professional and made my motorcycle purchase very comfortable and smooth. I truly enjoyed working with both of them and I will return in the future, Great bunch of guys!!!!!!! If your looking for a Metric motorcycle asked for Garrett. You wont be disappointed.
I recently bought a iron 883 from shea. Its an amazing bike and he was an excellent sales man. Helped me get the bike I wanted for the price I wanted. He knew what he was talking about and was very nice the whole time. I recommend going to shea every time and I will be back to buy from him!
Love it, just came in and rolled away with an 06 Honda VT 1100.Johnathan got me in the door to the show room working out an optimal time for me to come in, Leo swooped in stoked to take care of me, Paul was all over the finances-he got me in and out of all the legwork and when I had questions about maintenance Joe was on top of it with the knowledge I needed to make sure I had a damn good time with my bike.Thanks guys,Meg
I purchased a used scooter from this business and had a good experience.Price was fair to begin with and the paperwork was painless.Ivan helped me out and was straight forward with all of my questions.Thanks!
Fun place. nice variety in bikes. n helpful n experienced employees
Found what I need. Sales person was Very good
Went to the safety class there and everyone is friendly and will help you with whatever you need. Great place to shop.
Great experience Jimbo was super helpful.
A Very Cool Place!!!!
No pressured service, acknowledge sales persons. Bought my motorcycle with 100% satisfaction!!!
After spending days online shopping and comparing prices for a pair of four wheelers I came across Stubbs Cycles. My initial call began with Rob and explaining to him I was checking everywhere considering I was buying two. He quickly said ok and said when you are done checking call me back and give me a chance. I did just that and today drove away with two beautiful four wheelers purchased from Stubbs. Rob was very patient as he fielded the many calls and emails at one of the busiest times of the year. If you are looking for a fantastic group of folks to deal with and willing to offer a fair price then dont waste your time searching....this is the only call you need to make. Be sure to ask for Rob!
Great place! Loved the service and will definitely come back for my next motorcycle!
Has the coolest people ever . My brother in law bought a bike by payments beautiful
If they dont have it, they usually get it pretty quickly! Always take good care of me.
Good selection of motorcycles. Service department takes good care of your ride. Dated furniture on the Honda side but the HD side next door is top of the line.
First time in that place . I was not going to buy but I wanted to see what they had in store . Big selection of motorcycles . !One of the seller offer the help right away ! Good customer service and good location . Nice place .
I would certainly recommend Stubbs to anyone in the market for a motorcycle. I purchased my GSXR 600 a few weeks back which was my first bike with the help of Leo. The whole Stubbs staff was very friendly and knowledgeable and really helped me feel comfortable with my purchase. The bike has been running like a dream and I will certainly be back when I’m in the market again.
Always knowledgeable and supplies on hand. I take longer looking at the bikes then it does getting my supplies for an oil change. Easy in, easy out.
Recently bought my 2015 Honda Grom, what an amazing experience! Everyone was super helpful and friendly. Ivan, John, and Paul made everything very smooth. I was in & out. Will def be back!
I own a 2012 road glide and Stubbs has always been there for me and my bike. Bill is always ready to help with all my accessories needs. the shop is always ready to do all my mechanical needs overall I have had a great experience at Stubbs on Telephone road.
Leo over at Stubbs cycles made it work!! Great Customer service!! Leo took very good care of me got me a sweet deal on my brand new bike!!! Answered all my phone calls and all my questions!! Go over there talk to Leo and get yourself a bike!!
I ordered several Goldwing jackets, 2 months ago and i was told they would arrive beginning of May, 2018. So i called to follow up several times and i was told it would come mid May. So i decided to go to the store and the store told me it would arrive in July! Over and over, they told me different dates and different stories. I am truly disappointed and i will never order from you guys again! I bough those jackets for some customers overseas and now i lost my customers and no one wants to order from you guys as well! If i could give you zero stars i would, but i hope someone reads this and decides to not go through with their order!
First time buyer and a learner. They hook me up pretty well, talked to me like I have been going there for years. This will or this is my place to go to from now on. Especially Leo and Paul, they are the best.