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Harbor Freight Tools
3652 E Grand River Ave, Howell, MI 48843, United States
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Harbor Freight Tools
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Jo
Review №1

A great store if your looking for reasonably priced tools of any kind. Such a wide variety to choose from. And their prices wont break the bank. The staff are always friendly and helpful. Everything is in order and well kept. My go to place for tools if all kinds.

Wi
Review №2

Store is lean, well stocked, nice people. That said, some of their products are ok quality...but some of it is poor. If the price is too good...trust me...you wont be happy with the product.. you will get what you paid for.

Mi
Review №3

If you know how to spot the cheap tools this place can be good. Not everything in the store is cheap and not worth buying. I picked up some Apache cases and they are high quality for a very reasonable price compared to other brands.

Er
Review №4

This place has a lot more than I expected for good prices! Good place to go if you want a cheap tool but dont expect to find big brand name items

Go
Review №5

If you buy a lot of stuff ($400) the manager there hooks you up with a free ITC membership. Helpful staff when I cant find what Im looking for.Wish more of their products were made in the USA though.

Mi
Review №6

Almost always has the odd or needed tool or accessory you need and at a reasonable price. And the staff is pleasant and know the store well.

ga
Review №7

Store was clean, stocked and well organized. I had a raincheck price from another store and they took care of me with no issues.

Ma
Review №8

Search on line so my trip inside is fast,friendly, good price and satisfied with my purchases

Bo
Review №9

Very good staff. They asked everyone I saw if they needed help and were quick.

Mr
Review №10

Great!It was also quite organized in there too.The tools I bought were good as well.

Je
Review №11

Staff is very polite and the lady on this particular day went out of her way to find the component I was looking for and needed... thanks again!!

Da
Review №12

Have I lot of stuff be careful some of the tools are cheap. But they dont cost to much

To
Review №13

Very clean and well organized store. As a homeowner on a budget this is the best place to buy tools and hardware.

De
Review №14

Prices are now bloated. Not really a deal anymore. Better off to go to Lowes home Depot for the real deal.

Na
Review №15

Drove an hour here and an hour back to buy something the website said was in stock (and still says is in stock) only to be told the only one in stock is reserved for someone else

Su
Review №16

Its a very clean store and the sales people are very friendly and helpful.

Ab
Review №17

Great place!Helpful staff!!

Mi
Review №18

Harbour freight doesnt use 20 percent off coupon any more

Jo
Review №19

Nice selection of tools and great customer service.

Ma
Review №20

They had what I need and the people are very helpful.

mj
Review №21

Purchased their top end reciprocating saw and couple of packages of blades.

Je
Review №22

Always can find what I need for a good price.

Co
Review №23

If you need a tool, and you have to have it know, great place.

Se
Review №24

I love this Harbor Freight, I shop at many locations, but this one is awesome, staff are amazing and helpful, lines move quickly!

Ki
Review №25

A manager Kyle help me out in the store today. He was extremely knowledgable and professional. Best experience yet. He helped me find everything I was looking for. The staff even loaded the heavy stuff into the car for me.

Da
Review №26

Howell has a nice store here

ho
Review №27

Decent prices on most things in there. But there other items that I think are to much for what they are. Other than that its got good prices,and decent tools. People are friendly also👍

Ju
Review №28

Grown up mans version of Toys-r-us.

Al
Review №29

Good prices an they are willing to help when needed

Ke
Review №30

Lovit hard not to leave with out finding tons of deals always makes me wish I had more $ on me. Tools and big boy toys cant get enough. Cant keep me away.

Pa
Review №31

Always satisfied with Harbor Freight tools. Dont have to spend a fortune to get a project done

Ne
Review №32

Great tools, great prices.

An
Review №33

Very friendly people great prices

Da
Review №34

Every time I go in the store spend a lot of money

La
Review №35

Wonderful place, has exactly what I want. Associates are cheerful. I differently recommend.

Da
Review №36

Had nothing we needed, shelves were mostly bare, and service was not that great.

Je
Review №37

They have good deals on their products.

Ja
Review №38

Harber freight boys make it work.

Ja
Review №39

You need it?They have it.

te
Review №40

The Store manager Kyle at the Howell Harbor freight was so kind he help me out so much. such a nice guy! . I will definitely be going back to that store. they treated me like I was family and explain things that I didn’t understand and told me what tools to use and then told me how to use them and it’s a really was a nice place to go to get tools I needed for my projects and so much Affordable then other places. 🙂thanks for all your help.

He
Review №41

Pretty busy over black friday weekend. Was nice to see a few items listed for sale still available. 😇

An
Review №42

Great place to get what you need very helpful employees low pricing

Al
Review №43

Been in this store 3 times and walked out empty handed all 3 times.

La
Review №44

You can find items for lower prices than other places. Great for lawn mower or wheel barrow wheels and many higher end items at reduced prices.

Fr
Review №45

Great tools. Great staff. It’s cheap stuff

Al
Review №46

The Howell store is huge!!!! Most tools Ive seen in harbor freight!!! Crew is knowledgeable to were stuff is and how is used!!! All very friendly and willing to help!!!!!

T
Review №47

Found what we needed. Cashier didnt seem to crazy about being at work. Just functioning to do his job.

T
Review №48

Just visited Harbor Freight in Howell, what a great experience. I was purchasing a Christmas gift for my husband, I did not know how large it would be. Everyone was so kind and helpful with me choosing the right gifts and made shopping there such a great experience. Kyle was amazing and so helpful. Thank you to Kyle and the team in Howell for being so kind and making my shopping experience at this location wonderful!!

Se
Review №49

Great place for inexpensive tools. Their tool durability is going up IMO, but always opt for the extended warranty when purchasing. Great no hassle policy with the warranty.

Ch
Review №50

I shopped at the Howell store and was buying a bunch of larger items for gifts for my son. I thought I had all the right things and was getting ready to leave when a nice manager asked me if I needed anything else. He helped me to make sure I had everything correctly and even suggested some more items I had not thought of but needed. I highly recommend this store and make sure to say hi to Kyle he really takes customer service to the next level.

Sh
Review №51

Very helpful and friendly staff.

St
Review №52

Always a fun clean place to shop

Ro
Review №53

Fast and impeccable service!

Je
Review №54

I dont usually give As but Howell HF certainly deserve it. I had to return an item and the manager, Kyle, even helped me carry it back in and took care of everything, even ended buying accessories and that awesome extended warranty. Ive been to other HF stores near my work but never had such great service. Customer for life as long as people like Kyle and his crew are in charge. thanks and Happy Holidays

Ta
Review №55

A very good product, helpful people and I think its all about a good price!!.

Sa
Review №56

They always have some unique items. This time I was there for a canvas tarp to use as backing for some outdoor pillows. You can get a tool box filled with basic tools at a reasonable price here too!

Be
Review №57

Great deals on basic hardware and tools. Also great if youre putting together disaster prep on a budget.

Je
Review №58

Bought on sale split ring players. Fell apart the 1st time I used them. Took them back and bought a more sturdy set. They were agreeable with the exchange

fr
Review №59

Great selection of product and experience.

Bl
Review №60

Been here many times and the supervisor jordan, is hands down the only person I will deal with. Everyone there is super friendly and respectful but jordan each time goes above and beyond. Returns are never an issue and exchanges are no different. Zero complaints here!

Sl
Review №61

Easy access and found what I needed with ease. Price was right and the staff was too.

lu
Review №62

Manager complained on how we parked our 350 Ford truck because it took up two parking spaces. There were plenty of parking spaces closer to the building. And only several cars in the lot. He was rude and went out to the truck to get our licence plate number so that he will call my police friend and tell him of our parking in his lot. I pointed out to him of the one other car and one other truck that were not in between the lines. We were in the process of purchasing several products when he opened his mouth . We cancelled our purchase and left. We will not be back!! Did not get his name.very disrespectful person.

Be
Review №63

Always friendly, good coupons, good prices (except during covid-19 for some items).

Ro
Review №64

I would like to share a “customer service” experience story I had in the Harbor Freight store in Howell. I had a problem with a product I had purchased from HF. Kyle (the manager) said he would take care of it for me, but he didnt have a replacement in stock. I gave him my phone number and he said he would stay in touch. In my mind, I figure he will forget about me as soon as I leave the store. No so! Kyle texted me twice a week for 7 weeks until the item finally showed up. Apparently he gets two trucks per week. Great customer service. Kudos to Kyle.

Ge
Review №65

My experience was good they practice what they preach in Social distancing him very helpful

Ja
Review №66

Any local Howell ladies in need of gardening supplies or decorative lighting, I HIGHLY suggest you make harbor freight your “go-to” store based off the eye candy alone. Every man in that store is an Adonis, especially the manager, (Stacey, Tracey?) and this well stocked bearded man. Make sure what you need is on the top shelf, and ask them to carry things to your car, even a shovel. Absolutely worth the trip, I go every Saturday morning like clockwork.

da
Review №67

They had stuff I needed in stock and staff helpful in locating items.

To
Review №68

This place is great! I had an issue with a power washer that I bought, and it was most likely (99%) my fault and they still helped me out! Ill be back to buy some more stuff, thats for sure. Thanks again Howell staff!

MJ
Review №69

Very clean and organized place friendly staff

Da
Review №70

Kyle always hooks me up. This guy has gone above and beyond whats expected, on more than one occasion, to make sure I left his store a happy customer. And Jordan too! Shes just plain awesome. Really knows her stuff.

Au
Review №71

Great selection of tools

Je
Review №72

Lots of great deals on a good selection of tools, equipment, and gloves/helmets/shields to use when working in the garage, on the car or around the house.

Bu
Review №73

Fair prices on tools. Most tools fit my needs.

Br
Review №74

Would have been 5 stars if they didnt haggle with me.I wanted to buy the 3500w predator generator because there was a labor day sale on it for over 100 off, normally $799 for $689.. They tried telling me i had to be a member to get that discount which I knew was incorrect. They tried selling me the yearly membership and everything. I told them to just try scanning the online coupon directly from their website from my phone and guess what, it worked as it was supposed to!! Imagine that..

br
Review №75

Great place for affordable tools. Usually decent quality, and good for the price point.

Ra
Review №76

Had a bad experience at another location thought Id try it 1 more time, Ran into the store Manager Kyle and he assured me it was a 1 time situation and handled ALL MY NEEDS immediately no questions asked! He has a customer for life! Totally made the experience a 5 Star Review!

Ke
Review №77

The higher end tools seem to be good. So far the icon wrenches and us general tool cart have been great.

Ro
Review №78

Very Clean Store. Extremely friendly Staff and very helpful.

ba
Review №79

Nice clean place to shop

Br
Review №80

Store is always clean and people are helpful. Dont forget coupons are all digital now.

Le
Review №81

Clean and easy to find the tools you want.

Ja
Review №82

Open & safe! Always good deals!

Ri
Review №83

Told today that reason everyone at the store was rude and not willing to help is because its end of day and because of covid. Now we are using excuses to not take care of customers. Two people at register and neither could help me find a tool.

Mi
Review №84

They had what I needed at a good price.Not enough store workers to help you find stuff. To pushy trying to sell extended warranties.

Jo
Review №85

Consistent HF layout and selection, but still have trouble finding things

Jo
Review №86

Decent tools at very reasonable prices. Havent had any issue with anything I have bought here. I visited the Howell store. The people are always friendly and ready to help. It is always my first stop when I need a tool.

J
Review №87

I called this store today looking for a 50 ft hose reel for a gift. Im a woman and not mechanical. Tracy, the manager, was not helpful at all. I explained that his store is the closest to me but still 30 miles away and asked if he would hold the item until tomorrow evening when I will be in Howell. He refused. Didnt offer any alternatives except to come today which I cant do. I called corporate customer service but they were no help. Then I called the Ypsilanti store and the nicest man answered. He looked up inventory at all other local stores. He offered to hold one so that it wouldnt be put back into stock until tomorrow afternoon. Then he even told me about a coupon on the website for a nicer model at about the same price as the one I called about. Now that is customer service! Howell you just lost out on a sale.

Ga
Review №88

Found out that had stopped with their coupons !!

D.
Review №89

First and foremost for this Howell HF location and for the skimmers of reviews I’ll lay it out first: Melissa, Kyle, and the staff are the nicest people. Went above and beyond on a customer experience - these are the types of individuals you want running and working in a high volume place dealing with customers all day.Decided to get some larger items (tool storage cabinets) I wanted to add to the garage - on order, no worries.I’ll GLADLY drive over an hour from home to this location to get my goods when they arrive *all day instead of going just up the road to the Pontiac location* (yes I am aware there is a HF by Oakland for the record as well).This started after a bad experience at the Pontiac MI location and the poor customer service I received when I was *about* to purchase a bunch of items. Not small, either.I was about 25 minutes away from the Howell location and figured I’d call for a item I couldn’t find. I spoke with Melissa and she checked, their store was out as well. No problem. She asked what locations I am closer to and I let her know Pontiac, which I will not go back to, and Madison Heights (which is ok). Somehow the Pontiac rant from my end kicked in a little haha.I figured I wasn’t too far and had some time so I stopped in before heading home.First impressions of the Howell location - really clean and a welcoming environment. Really reminded me how Sears and the Sears hardware stores used to be when they were good. No joke - I was going to them since high school (20 years...). Staff was always helping customers or asking if they needed help with anything.I walked around a bit and picked up a few items for the garage (tool storage cabinets as I mentioned above and some other odds and ends) and as mentioned - well over an hour away from me, but totally worth it.Worth the stop and the distance.

Jo
Review №90

To many items not made in usa.

Sa
Review №91

Wish i lived closer to this one.

Ji
Review №92

Good prices but big deals are almost always out of stock.

vk
Review №93

I want to express my sincere thanks to the team at the Harbor Freight store located in Howell Mi. In particular, the store manager, Kyle, took the time to help me learn the distinctions between the various tools I was looking at. Kyle has always bent over backwards to help us anytime weve shopped at HF and todays experience was no different. Its a rare treat to have an exceptional shopping experience, and I felt it was necessary to reach out and let someone know we appreciate it. You have a customer for life if you keep treating us this way.

Ch
Review №94

Its a harbor freight, you get cheaper tools that still work. Great spot to buy a quick tool that you dont want to spend 200 dollars on at snap-on

Ti
Review №95

Great selection of cheap tools. Great warranty program so if something does break, they replace it, no questions asked. Worth a stop to see what they got!

Br
Review №96

Harbor Freight is always cool. I dont do things from a professional Craftsman level, so I dont expect to buy Craftsman level tools there, most people who complain about Harbor Freight are trying to get something for their money that they should not expect. in my case though I received a killer deal went straight home use the product it worked perfect and I gave them a 5-star rating. Hallelujah!

Ch
Review №97

The female store manager is rude to the customers. Very unprofessional. Very short with customers. Definitely not management qualified. Barely qualified to stock supplies

Bo
Review №98

I refer to the place as, Chinese Tool because its hard to find anything in the store that is NOT made in China. But, sometimes a cheaply made tool is exactly what you need. A one time use and throw it away. The folks that work there are very nice, helpfull and very professional.

Er
Review №99

Very clean and organized compared to other that weve been in. Really had their stuff together for Black Friday as well!!! Impressed. Check them out.

Wi
Review №100

Cant beat the Low prices on all the decent quality items in the store plus Lifetime warranties on just about everything is the best! I love harbor freight!

Information
25 Photos
100 Comments
4.4 Rating
  • Address:3652 E Grand River Ave, Howell, MI 48843, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-howell-mi-48843/
  • Phone:+1 517-546-0691
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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