Just bought some gum and 5 hour energies, it was cool, cashier guy was cool and fun to talk to.

I just pulled a screw out of my tire Tuesday night and ran in to buy a plug kit. I told the manager that I had a tire going flat and he pulled me to the front of the line and had me right out the door. They really helped me out as I was able to quickly plug the tire and be on my way. Highly recommend

Had battery light come on and the guy checked my car with a very complicated machine he couldnt get to work properly. Was very hot outside and it took a very long time but finally came to the conclusion that it was my battery and not my alternator. Which was good considering I was a little over an hour from home. But made not stops went straight home and checked it out my self and everything was good. Battery was fine. But will keep a check on it for sure.

We just went here to get a wiper blade for my wifes car. On the plus side she was able to get the blade she wanted and it fit the car. On the negative side of things: the store associate was quite pushy about particular brands of blades and talked negatively about the type which my wife wanted to buy, the associate gave us the part number then left us to find it in the aisles, and the associate didnt listen when my wife was asking for prices on particular wiper blades(he just continued talking about how we should be getting the recommended wiper blades.

They placed an order for oil, and oil plug and a copper gasket. The bag with the copper gasket was empty. They refunded my dollar, but my RV oil change is on hold.Best price on 14 quarts of Mobile 1.Alas, I have to go elsewhere to find a gasket.

Good place to go for your car needs. Staff was helpful.

Lonnie was very friendly and helpful to me on a very frustrating day. The beginning of Memorial Weekend and my brake light bulb went out.The store was busy but he didn’t tell me where to find the bulb he went and found it for me. Thanks Lonnie for your help and outstanding customer service!!

Bought a new battery for my dump trailer. Walked in with my old one, installed the new one in their parking lot and dump still wouldnt work. Had them test new battery. It was fine. Had them test my old one, it was fine. Said I couldnt return the new one since it was installed. Im like really? Its been in my trailer for 2 minutes in your parking lot. I even offered to buy $100 worth of merchandise (same price as battery). HAVE THEM TEST YOUR BATTERY 1st! Im not happy.

I will forever be grateful for Alan and Chris at the North cross store. My car battery died and I was stuck with my puppy in the cold rain . Luckily, the store was in the same location as my puppy’s veterinarian. After walking in the rain to the store, Chris calmed me down and gave my car a jump with their equipment . Afterwards, Alan checked my warranty on my battery and it was replaced. This all happened in less than 15 minutes. Both men were patient, knowledgeable but most importantly true professionals! It’s been a while that I’ve experienced top notch customer service. Thank you-Alan and Chris for saving my pup and me. I will be back!

Always a great experience here. I choose this one always

Clean store, always get help fast at this location

They dont always have the oddball thing Im looking for, but they are always helpful.

Friendly staff. The salesman asked me if I needed help finding anything instead of me wandering aimlessly through the store. Very helpful.

Very helpful, use then every time

Grumpy counter staff.725am I was outside store. Store apparently opens at 730 am.Door was open. Grumpy Joe yells were closed not open until 730am. Sorry! I didnt see the sign and the door was open .... anyway Grumpy Joe comes over and locks the door.

Employees were friendly and helpful. Store was clean. Overall good place to get parts.

Good to have Diehard Batteries back.

Helpful staff, able to test my battery but didnt have the necessary part to test my alternator (ended up going to 3 Advance Auto stores before I found one who could test my alternator).

Very kind hearted people for sure! I was helped out by Heather and another gentlemen. Make sure you ask for Heather. She is the best one there! She also let my sweet pitty come in with me since I didn’t want to leave her in the car. Even though we came for car items we were very happy with the customer service.

Same as Walmart under staffed and not to helpful

The Day Crew? AWESOME bunch of guys and gals. Night Crew? AWESOME.

Friendly and professional, changed my battery very quickly

Great service great people and competitive prices. Ernie saved me on the side of the road which is not something they usually offer. They are fantastic and I am grateful. Highly recommend 👍

Good prices on stuff. The staff is very friendly and very helpful. If youre in Huntersville and need parts, this is a great place to go.I will check your battery and alternator for free. Install batteries for free. They even offer free install on wiper blades purchased there.

I needed a new battery as my commuter car has been sitting 10 months (thanks, covid). The man who helped me didnt try to sell me unneeded stuff and even found a handle to attach to the new battery. Ill go back here next time I need parts.

Very helpful

Wonderful staff, very helpful, and extremely quick to help you with your auto project. If its basic or advanced, if they dont have the item in stock, they work quickly to get you set.

I ordered online pulled up in front, they had the battery waiting for me. Alan had the old battery out and the new one installed in just a couple of minutes and I was off and running. Thank you!!

Never stock well

#1 friendly, knowledgeable staff to assist you with diagnosing problem(s), recommend solutions, mechanics, and fully stocked parts. If not stocked on-site it will be delivered to store by morning before 9:30 am.

Heather was very helpful and knowledgeable about my battery.

We were greeted promptly upon entry by multiple staff members. We made a quick look around the store and were quickly asked if we needed assistance. We got help finding what we need and checkout was quick and easy. Couldnt ask for more.

When I first walked in, a younger gentleman was helping me find the proper brake pads that I needed, however he gave me the wrong ones and insisted they were right. After I paid am older man came and told him that they were indeed the wrong pads and I was given the correct ones at no extra charge to me. The way the situation was handled was perfect but they lose a star for having that situation happen in the first place.

Very helpful

Always has what I need though I think is a bit overpriced.

This is my go to place for auto parts. As a novice they always take the time to help me, answer my questions and give me tips and tricks.Theyre always willing to spend the time with you no matter how silly or simple your question is.Two thumbs up.

Jon was excellent. He tested my battery and advise that I needed a new battery and nothing wrong with the alternator. Remove the old battery installed the new battery at no charge. Five stars and any future Auto needs will definitely be returning to the store

Great place to shop. Friendly and knowledgeable.

The folks here are always friendly and helpful. The lines for checkout can get pretty slow, but everybody gets the answers and help they need.

Helpful employees. Good prices. Save so much money doing things myself.

I mean, its a general auto parts store.

Great place to get parts and supplies for cars, trucks, boats, RVs, and motocycles. Knowledgeable staff is always willing to help!

Great service. Tool rental is key!

I have stopped here for windshield wipers and to have diagnostics run on my vehicle before heading back to VA from my daughter’s house in the area. Have always been greeted by nice people who have looked out for me and made sure my vehicle was safe to return home.

Great customer service! The store manager, Andrew H., helped me by checking my battery and replacing it quickly. He remained very professional and pleasant throughout the entire process.

I went to Jiffy Lube in Cornelius and they tried to charge me $120 to recharge my AC. Went here and bought freon and got the problem fixed for less than $50 with the help of employee John. John even replaced my cabin filter for me.This place will definitely get my repeat business due to how friendly and helpful the staff was.

Thank alan for ur help

I just drove from California to North Carolina and along the way my cars wiper blades were damaged during transportation. The guy here helped me get the right blades, saved me $10 with a current deal they had, installed them for me, and then took the old blades and trash from me. Amazing service!

Always a pleasant experience. Replaced my battery in ten minutes and great service!

Walked in today and asked for assistance for buying and changing the wipers. The lady at the front desk was very very rude while assisting... Unfortunately I was with my 3 year old and didnt want to argue, so I had to leave.Went to AutoZone, they did great.

Usually just here for oil but always treated well. Always a good oil/filter combo sale going on just ask.

Traveling from out of state, they were very helpful and got me back on road again. I really appreciate the help!

Heather was very helpful. Great customer service!

Helpful and friendly

Excellent customer service professionals at this store. Heather was extremely helpful and knowledgeable of what I needed.

These guys are the best. Always helpful!

Jon was very helpful and answered questions about a new product line.

Great service and friendly staff

Excellent as always, great people

The man who assisted me was great. Very helpful, very knowledgeable

Employees in general and store manager Josh specifically are extremely rude. I purchased an Autocraft Platinum AGM automobile battery. When the employee was ringing it up I noticed the date on the battery was 1/14, more than 11 months old. I requested a newer battery but was (rudely) informed this battery was fine and could bring back if I had an issue. Well I did have a problem. When I brought it home the battery was dead. After charging all night, it still did not have a complete charge. I called, spoke to store manager, Josh, who after some arguing agreed to replace with newer battery. When I got to the store, Josh again argued about changing the battery. I did finally get a newer battery (3 months old was their newest stock) but only after a lot of grief.

Always find what I want.

Absolutely horrible customer service. I understand, this is Retail Auto Parts, so Im not expecting someone to cater to me. But the clerk who helped us today was rude, condescending, insulting to my adult daughter, and overall just acted like she was angry at us.We were there for two things: my daughter had a signal light was blinking super fast, like there is a bulb out. Were asking for help determining when need to be changed, and basically she told my daughter they dont work like that and that she didnt know what she was talking about. But everything was fine with the bulbs, so the car shouldnt be acting that way. That was all the help she could offer but she said it in a very pedantic and angry manner.For my part, I have a truck where the battery keeps going dead. She tested the battery, gave me the diagnostic slip, and told me nothing was wrong with it. When she asked me the model of GMC truck, I told her Denali HD. Before this, she snapped back that that was just a sub-brand of GMC she need to know which model it was, very rudely and angrily. I supplied that it was a Sierra 2500, at which point she turned and stormed off inside to look something up. Perhaps the offense started as we were walking outside. Her hands were full with the battery tester kit, so I held the door open. She looked at me like I was crazy and then pushed your way through the other door.Anyhow - AutoZone just tested my battery, indicated that it looked like I had a weak cell, and replaced it. Just for fun, I bought a replacement bulb for my daughters car as well. I also bought some DEF and wiper fluid I needed too. Ive shopped at this store many times before, and theyve been reliable, but no more.

Had to get a new battery. Staff explained all the different levels, warranty associated with each of them, and installed the battery at no extra cost in less than 5 minutes! Will be back for future car issues.

Good place I find what I need...

Friendly and knowledgeable. They were ready with an answer to all my questions. Thank you.

Rob and the other staff were extremely helpful.

Was referred to this location for a drum brake part...Maybe it was me or the dude was just having a bad day. No smile, no sense of humor...I felt like I was bothering him by asking for help..Answered my questions with an almost condescending and dismissive attitude. Will not be back

Average Advance store. People are friendly and helpful. Will probably ship there again

Great if you get the right sales associate. So so if you dont.

The employees are always very helpful. I always pick this store for all my autoparts.

Ok place to buy parts

Decent selection of parts. Quick and reliable.

As good as always

I came here the other day to replace a broken headlight. The lady not only helped me replace it in the parking lot, checked my battery, cleaned the corrosion off it as well. She also helped me replace my air and cabin filter, and checked the rest of my lights as well.Some of the best customer service Ive received in a long time.

These guys are great.... they even install your wiper blades! ..and batteries!

Great service, great people, first choice when doing a DIY vehicular project

Super friendly staff, has the parts in Stock every time.

Good place to get your auto parts

Very helpful and friendly. A++++

Those folks are always so helpful

Nice helpful employees.

Super helpfull staff!!!

Very helpful

Good service, helpful staff.

The staff is very helpful here

Sales woman was short and unhelpful. Shelves were a wreck and I was not greeted by a single person.

Excellent service!

Friendly service and fast.

Ok place

Very friendly staff! They’ll either help you out or leave you alone, whichever you prefer.

Always seem to have the part I need. Friendly staff and conveniently located.

Great attention and service.

Fast, friendly, knowledgeable employees.

Nice stuff, fair prices

I waited more than 20 minutes for service in line

Good service

Employee Frank was rude and unprofessional, him along with other employees grumbled griped when they had to do more than just stand at the counter.

Great Service

Great service