I had a good time buying my car here. I think Tony did a really good job handling my dad’s stubbornness. He treated us very well. He was very willing to work with us which was great. Dealing with people can be hard and he made it look easy. The whole process was simple. I would definitely recommend buying a car here.

What a lovely group of people! This was my first experience at a dealership and the customer service was superb. From the moment I arrived I was welcomed and accommodated. All my questions were answered and I never felt pressured into buying something I didn’t want. Definitely recommend this location.

I have had the best experience with this dealership twice in a row. I’m and out in 3 hours both times including test drive and signing. Staff is patient and understanding and personable. Bought my 2019 and 2022 Camrys from them. Thanks for displaying pure excellence both times!

I came to Toyota just for an oil change but when Chris called to consider doing a buy back. At first I was like ahh well see but Owen went over all what the Rav 4 Hybrid had to offer I just couldnt resist. And what made it better was the trade in and how quickly they made it happen. This was the best experience I ever had when purchasing a vehicle. THANKS TOYOTA!!!

They play games!!! I tried to purchase a vehicle over the phone and they played all kinds of games. They would never give me a price and when I got a price it was $3000 more than what was listed on line. I would not trust them to buy a car from!

Beware of Additional add-on charges after advertised price.Want the second set of keys? thats $400Floor mats? another $400Document Fees (without trade-in or loan) $800Tinting, warranty, etc.. more, more, more moreAfter purchasing a used vehicle, we left it at the dealership so that they could repair a cigarette burn on the and program a second set of keys... It took a week before the car was ready. (I had to call each day to check on it as they did not call to tell me the work had been delayed). When it was done, the cigarette burn was not fixed (looked like they just colored the foam underneath), had to ask again for the floormats, the second set of keys was clearly not new or recently cut, and the car had 300 more miles than was listed on the title and transfer paperwork.Im giving it 2 stars as initial associate (Roger) was polite and helpful and the price was reasonable for the vehicle. I had a much better past experience a Scott Clark... If I had to do it again, I would have paid extra elsewhere for better service and more straightforward sales approach.

I had a great experience with Toyota of north Charlotte. Great service from in the door to out the door. We had a great salesman In Larry Gibson that helped walk us through and educate us during every step. I would absolutely recommend to my friends and family and will in the future!

As with all car dealerships, they are no different than the rest. I was told by Mary and Angel that a 2013 Toyota Corolla was still available. When I get there, it has suddenly sold....I read about this type of lie from all dealerships. I was also told that they have 50 different lender options for financing for people with bad credit. After telling them my situation upfront, they still wasted my time and theirs by having me come in anyway. There seems to be a lack of communication between the employees. They arent clever enough to cover their own lies....Needless to say, I wasnt approved...2 hours of my time wasted.

Car buying is not something anyone wants to do. John and Jeremiah made this experience 1000x better. I don’t have the best credit or all the money in the world but I was able to get a REALLY nice SUV. They went through everything with patience and understanding which made me feel at ease. Answering all my questions & going over my options. Even the finance was on point. Thank you so much for helping me out and getting me into a safe and reliable vehicle for my kids 🥳

Very nice and professional staff that took their time to explain and work through the details .Chase, Tony and Kristin what a team. Thanks guys

Pretty quick help when bringing car in for service. It’s hit or miss on if the body shop is staffed to help though. Glad to see a coffee bar available while waiting.

We went to North Charlotte Toyota because all the other dealers were giving us the run around and didn’t want to put us in a car. Everyone at this dealer was kind and extremely helpful. We were in and out quick with excellent service! I am very happy with the Corolla and the deal that they gave me! Thank you!!!

We had a wonderful experience at Toyota of North Charlotte. Andrew took us out and showed us a handful of cars, he was very helpful! Herschel made the process so smooth and did so well with our kiddos. Johnson in the finance department was wonderful and got us in and out quickly. Would definitely recommend them if you are on the hunt for a new car!

Very happy with everyone. Mike Brown was amazing. Very honest

The best time I ever spent on car lot from the sales guy to JJ in finance will recommend to friends

Best service Ive had anywhere. Jamia made my experience quick and easy, very friendly. Good vibes all the way around. I would recommend Toyota of North Charlotte to friends & family and to others as well

Kristen, Tony, and Adrienne were super helpful. It was a fun experience and left satisfied.

So grateful for the excellent service provided in such a timely manner. From the moment I walked in and signed my documents, the whole experience was nothing but rewarding, I specially thank Mr Michael Brown, Derick and Kristin for their help. It was great doing business with you

The young woman was very clear about each of the myriad of documents I had to sign. Friendly and courteous.

I went in after having issues with my current cars alternator. Instead of spending $1,000 to fix it, I thought I’d check out this place. It had been a very rough day for me and I was really hoping to find a place that was welcoming, comforting, and able to help me but sadly, I did not. I was shown a limited selection of vehicles (to be expected in this shortage) and my range was for vehicles under $25,000. I was shown a ~$24,000 vehicle (not an issue) and with the negative equity on my vehicle, should have been about a ~$28,000-$30,000 loan (also not an issue). However, the numbers were outrageous, offering me a $642/month, 60 month term when I specified my budget would be between $350-400/month. Doing the math, I’d have paid off the vehicle in ~47 months and then pay over $8,500 in excess over 13 more months. I understand that money needs to be made and I was expecting it, but to pay that much for an overpriced vehicle already was too much. I then had the salemens/“numbers guys” treat me like I was a burden to them and they were frustrated I wouldn’t agree on at LEAST $500/month. I can’t tell you how many times they kept walking away from me and coming back and telling me “honestly” they didn’t think it was going to work with me and offering no solutions. And they continued this until I eventually had to make excuses to leave because I honestly felt a little bullied by the salesmen. My credit is good, my lender is great, but there was just no way I could ever do business with a place like this. I hope that others can find success with them but I still hope they can find somewhere better. Chris, the sale director from Canada with the nephew interested in geology was very nice. He entered the conversation late into my visit and was someone I probably would have liked to have spoken more with, if I wasn’t already so over it.

Fantastic experience. Friendly and efficient staff who got me in and out quickly and with the vehicle I came for. Would highly recommend to anyone who would like a stress free experience.

We had a great experience today. Brian and Derrick were amazing. So patient with us and helped us get what we wanted with no hassle! Very thankful for this place, their employees, and how they treated us! Thanks so much.

Product Specialist, Patrick, was awesome! We visited the dealership to casually check out a 4Runner, but they didn’t have any new on the lot at the time. Even though we told him that we probably wouldn’t be ready until August, he called us the very next week with the blacked-out 4Runner of our dreams! Christian Guerrero was also great! Thanks guys! We love it!

Great smooth experience, although quite drawn out. Most enjoyable.

If you’re looking for a RAV4 Prime, don’t use this dealer. I called a few weeks ago and got on their waitlist. I was stoked to receive a call yesterday saying they had one coming in. Before starting any of the prepurchase process I asked the sales rep if they sold them at MSRP and she told me yes plus typical taxes and fees, also stating that this dealership sells at the lowest MSRP in a 300 mile radius. I was then transferred to a man, Lee Woods, where we began the process for prepurchasing. It was only after he had run my credit and I had submitted financing information that I found out they are adding an $8000 market adjustment to these vehicles, which is by far the highest I have seen out there. Most dealer adjustments I’ve seen are $5000, and there are dealers selling them at MSRP. Don’t waste your time here, unless you want to pay a massive premium that they won’t tell you about until the end. I ended up wasting a whole day thinking I was getting a car because I was mislead by their staff.

Love the staff here! They are very thorough and answer all of your questions. Michael Brown always takes care of us and makes sure that we have the best deal. I highly recommend this Toyota dealership!

The Toyota of North Charlotte dealership is wonderful. I went for a tire rotation and walked out with a new Rav-4. The entire staff was wonderful. I recommend this dealership to anyone looking to purchase.

I can’t express my happiness. This has been the best Customer Service from the front door to the back!!!!Mr. Brown - I Thank GOD for you !!! Ur the BEST!!!!My Finance Team- AwesomeThank you!!!!

I have to say this was the most pleasurable buying experience I have ever had. I arrived at 9 pm on Saturday and left round 11 pm, they were not pushy and helped me find exactly the right 2021 Camry I was looking for. got a great trade value and all of the staff made me feel welcome. They even overnighted the floor mats to me. I was so pleased that I brought my daughter back and she purchased a vehicle as well. They are the a class act. I will hopefully make many more purchases from them. Thank you for everything.

Jeremiah and Lee offered exceptional service. They made the process very easy and smooth. They were very attentive and just made the whole experience a 10/10. I am so happy with my new 2022 Camry XSE. :)

Friendly, helpful and understanding partners!Mr. Brown, Jason and David were top notch and treated me as a friend!Second purchase with N Charlotte. My next purchase will be with this Team I promise.Dave

Walked away after we felt bullied by the sales manager. Bait and switch tactic left us feeling disrespected and backed into a corner. They would have made a sale if he had not been patronizing and inpatient. However, the other staff at this location were very helpful and friendly. I honestly feel bad for the staff since the sales manager ended up chasing us away in the last 5 minutes of our 2 hour visit after their hard work! We went to a Ford dealership nearby and were greeted by both the sales and finance team with respect and patience. We ended up buying a brand new car there!

Spoke to them on 10/14/21 about a 2022 Toyota Corolla. Price on website was $24,205. When running numbers for me, they changed to $27,205 without telling me. I inquired about the raise in figures and they said they had to raise prices due to current auto sales climate and REFUSED THEIR POSTED ONLINE PRICE. That’s right, they openly refuse their online price and play it off like it’s nothing. I went to Hendrick, go to his lots, you’ll be in and out in no time and they honor their price!

From the moment we walked through the door everyone was very accommodating. They took their time and worked within our budget. Everyone was very courteous and helpful. We highly recommend them.

Salesmen and staff were very knowledgeable and professional. Sales personal were very personable and worked with me to get the deal I requested. All departments worked together to make the buying/leasing process very smooth. The facility was exceptionally clean and snack bar and tables provided a relaxing environment. I will be back for the car Service requirements and any future buying needs.

My experience here was great Paul was great as well. He worked with me a lot.

It was great to work with Mike B., Mike S., Janis, Nate, and Jason. They do a great job of making me feel comfortable purchasing a new Toyota Tacoma truck. They provided excellent customer service. Their transparency and honestly is the reason why I will always continue to come back to Toyota of North Charlotte.

My experience here was excellent. Did everything to make my car buying very easy. Very friendly people. Would recommend this place to anyone.

Horrible experience. Was told they had two new Corollas on the lot, and that we could come to test drive them. However when we got there, the salsman took us all around the lot looking at used cars that we had no interest in. After being helped by a different salesman, we were told that there were now two 2020 used Corollas we could test drive. But when we were taken to see those (keep in mind, this is the third lap around the parking lot to look for these non existent cars) we were disappointed again with the lack of Corollas. The incredible amount of just pure dishonesty was astonishing. If you don’t have the car available, don’t waste my time.

Ever been lied to and made to believe something that wasn’t true? Ever been given WAY less that what your vehicle is valued at for a trade? If you haven’t, this IS the dealership for you! Absolutely ridiculous how the sales team treats people trying to buy vehicles. Horrible experience and would NOT recommend them. Only putting one star because I can’t put in 0 stars. Hope my review helped you decide NOT to go to this dealership! Nothing but overpriced cars! Happy shopping!

Derrik Ghant greeted, got the car set for service and kept me informed and expertly advised. The dealership is well run, clean and friendly. Theres a nice selection of snacks for purchase, Id give 5 stars if they had a few free snacks...Smart Toyota in Madison WI is the model.

Keep an eye out for extra charges being charged. Refunds are turned into double transactions to bill you twice instead of actual charges. A couple thousand dollars out of my account and just left to try to fix an issue done by them. But they will promise you to take care of you just to get you out the door when the problems rise. Will not do business again with this dealer.

I purchased a Tacoma today - everyone was excellent to work with. Bee helped me find the one I wanted. Larry helped me crunch the numbers and Kristin finished it out by taking all my money! Haha! Thanks to everyone for making it a wonderful experience !

Third time taking my vehicle in for the same problem, they replaced the radiator and hoses twice.The third time, I only got halfway home and the vehicle overheated - I had it towed back to the dealership and they found the heater hose had come off the lower part of the radiator and all the fluid drained out.I’ll be taking my vehicle elsewhere from now on.

Great service today at Toyota of North Charlotte. Very friendly and personable employees. Made the experience enjoyable.

The sales team at the Toyota of North Charlotte was very helpful in selecting a new vehicle. Patrick Hulderman and Larry Gibson where very helpful in my initial shopping stages. I returned three days later to purchase. Although Patrick and Larry was off; Lee and Cheddar helped me out. The purchase was fast and professional...I would recommend these guys to anyone.....Thanks

Kristin was extremely helpful and answered all my questions

Michael Brown was great! He was nice and got my sister-in-law in the perfect car at the perfect price. They worked with us on everything we asked for and made sure we got an amazing deal.

Very nice people and great customer service.

I have bought many cars and by far this is the best experience I’ve ever had. They treated me with such care and respect. Communication was top notch, they only submitted me to 2 banks as stated. The entire team went above and beyond to make this a seamless process. I know I am forgetting names, but to start, Jeff, Dan and Paul were absolutely amazing. I will absolutely go nowhere else and I would recommend Toyota of North Charlotte to everyone. They have a great system and a team that cares. Thank you! I love my new car!!!!!

The place is clean and well maintain. The employees were friendly and helpful. They provide great customer service. I highly recommend when you want to buy your vehicle here.

Andy is amazing he made me feel very comfortable and at home! Christian was very patient and worked very hard on finding me great deal. Christin is also very down to earth and easy to talk to.

Excellent experience at Toyota - left with a 2021 Camry!A Big shout out to Danae, Dan Product specialists and to John N. for processing all the work, and to Kristen in finance. Great team!Happy Customer!

We bought a 2021 Highlander here in December. We found a nail in our tire this morning and so immediately thought the dealership would be an easy way to get a replacement. Forty five minutes on hold, being hung up on, bounced between service and parts. I still don’t know if they have the tire or what it would cost. We were over half an hour on the phone and they were still asking for the tire information… something they should have in their system since we bought the car there about 6 months ago. I’m sorry, is looking up a tire something incredibly difficult? I should think they have an online inventory system that would make this information readily available. We are due for our first service on the vehicle, guess we’ll be finding some place else to take it.

Really happy with overall sale of 2017 Highlander Limited to us today. Bee, David Castro and Jon were outstanding. And I cannot leave Janis in finance, really put the cherry on top. Thank you all for your time and especially your customer service! Being our 3rd purchase from here, we are very satisfied. Come check these guys out today!

Great dealership. Very clean and modern showroom/offices. Friendly staff at all levels, that try their best to get you where you need/want to be. Good selection of new and used vehicles.

We had a great experience at Toyota of North Charlotte today and came home with a wonderful new car. Jeremiah was so helpful in showing us cars and answering our questions. Larry worked well to help us get a deal at a price that worked for both sides and Janis was great in finance helping us get everything done quickly so we could get our family home since it was getting late. We appreciate everyones professionalism that we worked with today. 9 years ago we had a not good experience at this car dealership and am so glad we gave it another chance today.

Quick and effortless. Very friendly staff. Certainly a pleasure doing business with them. Highly recommend them

Owen was extremely helpful and trustworthy. The financing took a little longer than expected. Everyone was extremely polite and professional.

Went Friday to another Toyota place and they try to work with me but couldn’t get the price I could afford. Went to Toyota of Huntersville the next morning excepting the same outcome. I was wrong! This place has exceptional service and the worked with me to get me where I wanted to be. I walked out with the car I wanted at affordable price! Definitely recommend.

This is the second time buying a car from north Charlotte and the experience was amazing like the first. Paul was our sales rep both times and is great at what he does. He is 100% on your side when trying to buy a car and will help you get in that car anyway he can. Will recommend north Charlotte every time.

I had a wonderful experience at Toyota today, everyone was very friendly and welcoming and made sure to answer all of the questions I had. I highly recommend this location!

TONC is one of the best dealerships I have ever done business with, outstanding staff and customer service. I will recommend my family and friends who are looking to purchase a new or used vehicle to come her first before going anywhere else. Thanks again TONC!

This is our second Highlander that we purchased at Toyota of North Charlotte (traded-in the first one) and just like the first one, we’re even more happy with the second one. The people at North Charlotte are always a pleasure to deal with; no one ever pressures you! We appreciate Peyton taking us for our test drive and explaining the features installed on our new Highlander. Many thanks to Jeff Suba, our sales guy that was actually able to reduce our payments! Last, but not least, thank you Janis for helping us finish up ALL the paperwork – THAT’S A LOT OF WORK! And many thanks to Toyota of North Charlotte for employing such knowledgeable and friendly people!

Since 2009 bought a new cars in different Dealers, but the recommendation for Christian G. was a BIG MISTAKE; the Lease for Highlander is favorable for companies no for persons...and the final the discounts for the price you lost or up. So, never come back to this dealer. I think that the sales person give you credibility.Liliana R.

The only reason I am giving two stars and not one is because the initial customer service rep, Roger, was really friendly and informative. When I was handed off to Paul, thats when things went south. First off, Im a returning customer. You would think the red carpet would be rolled out for me, but not so. Maybe because I was a woman shopping alone. Moreover, I came in because the dealership had been hounding me for months about trading in my car for a newer version. Paul tried to push me into something I didnt want. Extremely lowballed my trade-in value. Was incredibly lazy when it came down to crunching numbers. Just overall, wasted my time. Most importantly, though, just lost a once returning customer. I will take my business elsewhere.

The service department is great. The greeting department is great. Nate is the best. He cleaned up and made right what others couldn’t he is truly an asset to Toyota of North Charlotte.

So we were very disappointed with the work that was done, the professionalism, communication and ultimately the end product. Casey was the writer involved in this matter, not only did the job take a month, when he said it would have been done in 2 weeks had it not been for the insurance company dragging there feet, problem is that he did not communicate that to us, meanwhile were in a rental vehicle that cost us 1k, when he did finally tell us that, we were able to get them out the next day. This is not the worse part, when they were finally called to pick up the vehicle up, we arrived to find all body lines off, clear bra with bubbles in it, hood not straight (let me clarify, our car is 2021 with 3k miles on it) what angered me the most though, was opening my driver door to find floorboard and carpet completely filthy with paint and sanding dust- EVERYWHERE, not even an attempt to clean, when I confronted Casey, his nonchalant attitude towards this pushed me over the edge, when I asked him who does the final inspection before delivering vehicle to the customer, he says me, and I said your ok with this, he says no, like no big deal, this is a huge deal. We took our vehicle to the dealer assuming that this job would be done perfectly, using dealer parts (we were dead wrong) Kevin, however, the onsite manager, took control of the situation and our concerns were handled in a very professional manor. Unfortunately for them we will never take our vehicle to this body shop again.

I want to thank the Toyota of North Charlotte for their assistance in helping me purchase my car. The staff was Awesome.Most important the price I thought was fair. Having a great staff makes a consumer like me meet the seller in the middle on a product.Toyota, I give you a 5 star because of the four people I came in contact with. The salesman, the deal closer, the appraiser and finance. All four were professional and courtesy.Thank you ToyotaV/RAli

Very friendly and accommodating. So easy to work with, so pressure. We interacted with several staff members who were all very pleasant giving off a family atmosphere. We loved the follow up to make sure we were comfortable and familiar with our new Camry. Wouldnt hesitate to recommend this dealership and will definitely be repeat customers. Thank you Christian for all your time and laughs!

Was a great experience. Thank you Larry and Janis! I love my new corolla!Also Peyton was amazing. He didnt pressure me into anything and I felt like he really knew what he was talking about. He even helped the next day carry the mats and put them in the car. Overall great experience!

Met one Sales person Mr. Andy . he was very nice but the other sales representative Andy forwarded us I forgot his name, He was pathetic and rude. He needs to improve his behavior with customers.I have never experienced such sales person in my life. I bought my other car from Toyota at Rock hill the staff was best. You need to do something with it Toyota of North Charlotte.

It was my first time buying a car and everyone was so fantastic to me - very sweet, informative and patient. It can be such an overwhelming experience especially when it is your first big purchase. But, Toyota of North Charlotte made sure I was confident in every decision I was making. Michael (Sales) and Patrick (Product Specialist) are the best and I HIGHLY recommend them and the entire team of Toyota of North Charlotte. Sending all of my friends and family here!

I was in the market for a 4Runner and found one on cars.com from this dealership. On cars.com and their website the features and description was identical. I called the dealership and confirmed the features and bought the vehicle over the phone. Made a down payment with a credit card and planned to pick the SUV next Saturday. I took a train from Raleigh and got a call while on the train that the vehicle won’t be ready until 5pm instead of 3pm as agreed. Got there signed the paperwork and the vehicle was finally ready at 5:30pm. When I inspected the vehicle I noticed that the odometer was off by 3000 miles and the vehicle did not have the Toyota safety sense package as advertised on cars.com and their website. Since the person I made the deal over the phone was off that day, I mentioned to the salesman who was handling the sale, and also a gentleman who introduced himself as a sales manager. They had no answer to the discrepancies. I had been up since 6am and traveled from Raleigh and had to wait at the dealership for several hours I was very exhausted physically and mentally. Being a reasonable person I picked up the car and decided to talk with the salesman I spoke originally with the next and address the discrepancies and what discount they could offer for misleading me. I communicated with the gentleman over the phone and text for several days. He assured me that he will talk with his managers and resolve this issue and said that he was sorry about the discrepancies as advertised. After 3 weeks I still have not heard from him. My question, was this bait and switch, did this dealership knowingly made false advertising. I am very disappointed, this is not a fly by night dealership or buy here pay here dealers. Very very upset and disappointed. I wonder if Toyota corporate would address this#Toyota

Everyone was very helpful and amazing to work with.

Awesome experience! Herschel and Kem took great care of us. Everyone we encountered was very nice and helpful.

Michael Brown was an amazing sales person! He made the entire process super easy to trade and buy our new to us Journey. I would definitely recommend him and the whole team at TONC!

Quite possibly the worst first impressions of a dealership I have ever had. Called about a new Tacoma they had in stock. The sales rep I spoke to asked me to send in photos of my trade in and complete a credit app. She quotes me the price and says she will contact be back. I don’t hear anything for several hours so I call back and Im passed to the Sales Manager. He gives me a super low offer for my trade-in and says the price she quoted me is actually $5000 more. He seemed like it was annoying someone wanted to buy a new truck from them and only said things that would not want me to purchase from them. Congratulations because I never will.

Monty was great at showing me the different cars! I went to look at a 4 runner and ended up leaving in a BEAUTIFUL Highlander. Jeff was a great sales specialist. It was quick and easy and would definitely recommend them.

Brian V did a great time showing me the truck. Hezar was great to work with and Kristin in finance made the signing process easy

Christian was the best to help us to buy our new car. He gave us the all necessary information to be able to lease our new vehicle.

Everyone that helped me was knowledgeable and so friendly. I was dreading the car buying process, but they worked very hard to help me pick out my Corolla and get me the best deal they could. And it took half the time that I expected. Great prices and I would definitely recommend them to anyone and everyone.

I do not think that is a good dealer when their way supports customers. They only want to sell the car with their debt but they do not take care of customers’s demand and concern. I called them then no one calls me back instead of waiting without response. It is the way that you are not respect customers positive.

I recently purchased a rav4 from Toyota of North Charlotte. Sales manager Paul Hezar was outstanding to work with during this purchase. Salesman Chris had extensive knowledge of the vehicle which was a pleasant surprise. Many new car salespeople do not know their products. Chris was able to discuss the mechanical aspects of the vehicle in great detail. This was a major factor in making the purchase. I am an out of state customer and I would not hesitate to purchase another vehicle from them. Highly recommend

Good experience, Paul Hazar and Kristin Phillips were wonderful to work with. Thank you.

I had such a great experience buying my car here! Dan I. was extremely helpful and made the process very easy for me. Randy was up front and honest with the financing and helped me feel at ease. I can’t recommend this dealership enough!

Toney was an awesome sales rep, he worked to get the car I wanted at the price I needed. Everyone was so friendly and helpful in my car buying process.

All the experience was so smooth from the very beginning. As soon as you stop the car in front of the dealer until you get in to your new vehicle. Employers are very polite and friendly. Thank you so much for kind attention.

Great experience at Toyota of north Charlotte. Larry and Mike were very helpful and would recommend!

We had a good experience with Brian, Lee and Kristin! They were very helpful with our purchase of a new hybrid highlander 2022

Chetta was amazing and super helpful. Herschel was hilarious and made the experience so much fun. Kristin was super sweet and made the paper so easy and stress free.

We had a great experience with at Toyota today. The process was very smooth, we loved the car that we picked and the color. All of the associates were very nice, pleasant and knowledgeable. Beginning with Dan who helped us and put us through to Jason. He explained every details about the car and took us for the drive. We love everything about the Camry 2021. Next it was Jon who put the numbers together and made it happen. He is the sweetest person, smart guy.. Finally finance took over and we closed it with a lovely young lady Janis who communicated with us as though she knew us for a while. Thanks to their entire team at Toyota North Charlotte. I will give them a 5 star.

Pros- kind/courteous/professional team, masked employeesCons- bait and switch tactic, 2k markup on advertised internet price due to the “market”, no haggle attitude on MSRPEdit - after reading some of the recent reviews, seems like my experience has been a common theme. Future buyers beware please. I will not recommend this place to my family, friends or colleagues.

The team at Toyota of North Charlotte was really helpful and hands on throughout the entire process. They spent the time with me necessary to ensure I understood my options and the vehicle I was purchasing.Tacoma TRD off road is ravishing by the way. Love the car.

Definitely recommend Toyota of North Charlotte! These guys go above and beyond to get you in the car of your choice! Ask for Michael Brown! “Mr.Brown” 🤝! Mr. Brown has put me in my last 4 cars! Thank you Mr. Brown for always making me feel like family!

The team at Toyota of North Charlotte is fantastic. Chris was fun and kind on multiple test rides and patient as I made sure what I wanted. Financing team worked with me and I walked out with a great vehicle. Will recommend them to everyone.

Everyone at Toyota was very friendly! Our time here wasn’t long at all and we are very happy with our purchase! Thanks so much y’all!

Great service from product specialist, sales (Brian), and finance (Kristen). They took great care of us and made the process efficient and easy.

Everyone there was super nice and helpful. I knew what car I wanted when I got there, and they helped me out with the payment plan so that it wouldn’t be too costly. Even though I only got my car yesterday, I love it and can’t wait to drive it some more. I would HIGHLY recommend them. They even took into consideration that I had to be somewhere afterwards and expedited the process so that I wouldn’t be late. Thank you guys for helping me out; you guys definitely made this experience a pleasant one.

My experience at this dealership was excellent. Everyone I interacted with was extremely knowledgeable, courteous, and helpful. I would recommend this Toyota dealership to anyone.