Everyone was so nice and professional. A lot of times women are talked down to in situations when it comes to the maintenance of their cars. I just appreciated how respectfulnice and professional all the Technicians were including the Manager. This Jiffy Lube will be the only one I go to from now on.I was very impressed and happy with the service.
Jiffy Lube is definitely an awesome place to go when youre on a tight schedule. Carol was absolutely very helpful and very informative :-) the staff is always great. My only advice is to go online and get a coupon before coming :-)
Best customer service Ive had in a long, long while. I needed an oil change quickly and replacement of one of my headlights before dark. Thank goodness they are open on Sundays!!! The gentleman that helped us, Ryan, was super knowledgeable and personable. Super quick, super friendly service...and I will definitely be coming here for all my oil changes in the future. Thanks!
Clean facility, fast and friendly service. 4th time getting my oil change here. You can find a coupon on their website.
Firestone is cheaper! Great service but i paid too much. Paid 100 for full synthetic. I looked at my previous oil change. Firestone only charge 60. I regret going to jiffy. Reciept shows i declined to have windows washed and floors vacuumed, they didn’t even ask. I would have said yes.
Fast Service and very knowledgeable staff. Ryan was great and explained everything. Very clean waiting area. I was in and out in less than 1 hour.
There are honesty for what should i do and not.
Horrible. They ripped out my glove box. My husband had to tell them to fix it. All the screws were off. Not good
Great! Service they make sure that everything is good before you leave.
Very, efficient and friendly staff.Great service and good pricing!
Drive from North County to go to this Full Service Jiffy Lube. This guys are honest, up front, and do terrific work. Worth it even for just peace of mind.
Excellent service! Ismael was courteous & professional & answered all my questions. Oscar worked on my car & I watched his attention to detail. Really a top notch Jiffy Lube!
So I don’t know the first thing about cars, but I was driving from LA to San Diego and a light in my car lit up telling me I needed to add engine oil so I pulled up here and everyone was so nice and helpful. I think they could tell I was very stressed and told me they could top off my oil for free. They had me pull up right away and it was done within 10 minutes. I’d definitely come here again.
Thank you Ryan for a quality, honest experience today.
Go to this Jiffy Lube over any other in Huntington Beach. The others act lazy and tell people, no, for silly things, and they dont even try to resolve the issues. Each time this has happened, I have come to this location, and they never even treat these issues like problems. They just come up with resolutions. This is where you want to be, if you need an oil change.
Rushed and u professional. 5 minute job and staff wanted to close one hour early. Was the work even done right?
Great and friendly service done quickly
Really friendly and efficiency.
If youre going to Valvoline you just not getting what you need.I have been serviced by Jiffy Lube for many vehicles over many years. And I have not had a single complaint ever for them. They have always gone above and beyond help me get exactly what I need and offer me even more if its needed. They truly care about me and my vehicle, they finish their work and inspect it again before you leave.Only once have I ever made the mistake of going to Valvoline, and sadly I ended up leaving without them closing my intake box correctly which resulted in poor quality driving on the way home. I already knew what they had messed up so I went under the hood and fix it myself. I called Valvoline up and let them know they have made a mistake, to my surprise only to find out that the employee was going to just call me and let me know that there was an issue.So you can call me at Jiffy Lube Queen. Thanks again for taking care of me and my family❤
Great teamwork, these guys know my Range Rover and how to take care of it at a fraction of the Dealership. They are friendly, fast, and professional. 5 stars for this crew!
Recomended
Always good to me here :) ive refered a few customers.. this place is honest.
First time coming here and getting my car fixed. Leo was very helpful and knowlegeable and was very kind. Fast and friendly service. I recommend my friends and family to come here. They are even open Sundays which works well with me.
Fast and easy i just dont like that its pricey.
1. The guy was very rude to me this morning. I pull up and the guy already looked annoyed I was there first thing in the morning. I tell him if like an oil change and he says to me you have your mask?2. He then scans my barcode and tells me we dont have oil for your car. Not sorry were out or we didnt get a delivery, we dont have the oil for your car. You can go to the other jiffy lube.You are an oil change business... you dont have the right oil for a Honda Ridgeline? Its just synthetic... So I went to Valvoline instead.
These guys are great! So thankful for you all!!
Great place to get your car serviced.
Such a great and fast service the group of guys did on this difficult times, doing the best to provide a safe environment to us
I dont remember the guys name but he was very wonderful he explained everything to me and my three-year-old daughter she enjoyed watching him change the oil he made her feel at home
Super Fast 😛
Employees are always respectful and helpful!
The service was quick and easy. They knocked out an oil change in no time. Friendly staff and conveniently located
Horrible experience. I drove up to three empty bays (which now I know why nobody goes here) and was asked what I needed. After I responded by saying I needed just an oil change, the employee heard a rattling from my car and very rudely responded saying, Not with that noise. We wont touch your car. I tried to explain what the noise was and that it has nothing to do with the oil, but he just said its policy and blew me of. I completely understand having a policy but there is no need to have the tone or demeanor that he had. Ive never been treated so rudely as a customer anywhere and would never go back to this place. I highly recommend Fox Auto Care in Santa Ana. Great service, great price, and very friendly people.
I have been coming here since 2005 and I feel the service has gone downhill over the years. The manager Mike is always very helpful but I feel his staff doesn’t have the dedication and passion mike has. The only reasonI I will continue my business here is because of Mike.
Place seemed clean and opened on time. I arrived and was the only customer. Upon pulling up and asking the cost of an oil change - the said 99$. My car is a ‘06 and needs high mileage but 99$? I’ve paid max of 75 for an oil change for my car needs. They were not friendly nor did offer options like a lot of other places. I hate to write a bad review but the cost and unfriendly service - you can find an oil change better elsewhere.
Very nice associates and informed me of a problem I was having with my A C thanks guys keep up the good work
Work was done to my satisfaction in a timely manner and i was treated in a friendly manner.
Great Service and friendly knowledgeable staff that can help you with anything for your car
If there was a minus it would be selected. went there for oil change. was told we dont have coupons. OK fine, the dealer is cheaper!!. then got the hard sell on everything wrong with the car....if the gentlemen wasnt so patronizing, i wouldnt be leaving a comment
Hospitable.
Love the improvements and great service. Jiffy Lube since 2000.
Ive been a customer of Jiffy Lube for years, but after my experience today at the location at Magnolia and Warner in Huntington Beach it will be hard for me to give any Jiffy Lube my business. I pulled up to the service entrance and waited for the tech to guide me into a bay. One of the techs, who I presume did not see me pull up, proceeded to back a customers truck out of one of the bays way faster than anybody should be backing up and almost crashed into the back end of my car. His coworker, who was trying to help him back out, had a LIT CIGARETTE hanging out of his mouth! He then proceeded to walk back into the service bay, drop his cigarette on the ground and stomp it out! I was in disbelief. While all this was taking place, the service writer was checking in my car and the final straw was when he told me my car REQUIRED (not just recommended) synthetic oil. My car has run conventional oil just fine for several oil changes. I told him to back my car out and I left. I then called the manager, Ishmael to let him know what was going on in the service bay, but all he wanted to do was refute everything I said. I knew I was done talking to him when I told him about the tech smoking a cigarette on the job, around flammable materials nonetheless, and he replied, We all get breaks here. Long story short, dont take your car here. Even if it is an affordable option, these guys dont deserve the business.
I was their customer for a while, and recommended this location to everyone. But today I found they don’t even recognize me, and did not allow to skip the line, as I was in a rush. They cannot make even one exception for their loyal customer.
Good service 👍
Great job for a reasonable price.
I go here sometimes. I like it because they are quick, waiting area is chill, but most of all they wash windshield and vacuum the front floor mats. However last time, they seemed rude, did not vacuum, and gave me different oil than what I asked for.
Theyre quick, trustworthy and reliable. Ive popped in for a full oil change and one or twice if my oil light came on. They handle every job like youre a VIP. In and out in a flash and if they just topped my oil off, no charge! Cant beat that!
Honestly, don’t go here. There’s something sketchy going on, or else they just aren’t qualified. I went in for an oil change. Not only was it really expensive, but they spilled oil inside my engine and I didn’t drive more than half a mile before my engine froze, I smelled something burning, and smoke was coming out of my exhaust. It was terrifying. I had to get a tow truck and come back the next morning. They cleaned my engine but honestly something still doesn’t feel right with my car and I’m worried they could have done permanent damage. They really aren’t qualified over there, so please don’t trust them with your car, even if you’re just going in for a simple oil change like I was. Also, they were telling some lady when I was in there that her battery was broken even though there was nothing wrong with it when she came in and the guy told her it must be just a coincidence, but between that, my experience, and what I’m reading on these other reviews, there could be something more ominous taking place. It looks like the classic case of the sleezy mechanics and it makes me nauseous to think of how many lives they must disrupt over there.
Quick oil change and tire rotation. I have used this location many times.
Very fast and reasonable.
Great service
They were professional, Very Nice, Checked My Car Fluids & filled them,NO CHARGE!! I still wouldve paid, will return!!
They were very professional and friendly. I was on halfway of my road trip, so I was anxious about the condition of my car. I just stopped by for oil change, but found my radiator broken. I noticed something dripping, but was considering as a water of A/C. They ordered the item immediately and I was able not to suspend my schedule of the trip. Also, not knowing much about the location as a traveler, their friendliness helped me a lot. When I returned two days later to pick up the new radiator to be installed, the engineer remembered me and installed it quickly.I am sad that I cannot visit here again, and wished that these guys were in my near shops.
They do 95% of the work on my Acura.Fast, fantastic service! Very professional work. I would highly recommend doing business with them.They know the miles to perform each manufacturer service and also has the CORRECT fluids for your vehicle.Bob Baglien
Ismail thoroughly looked over my car and found some things that really need fixing like tire pressure and the car was overdue for an oil change the coupon on the website was very helpful I think it was like $13 off good value will return. They are also to become a full service auto repair
Good service. They will tell you if your oil is clean and you dont need service!
Went there Tuesday at 2 pm for an oil change. I have fleet maintenance card for my work van. The manager said I can only use my fleet wex card for gas which false I use it for repairs and oil changes all the time. He treated me like I was an idiot so I left and went to valvoline down the street and accepted my card no questions asked. Someone needs to fire this manager at jiify lube cause a fleet maintenance card is basically a open check for anything my vehicle needs. I wont be doing any of my fleet maintenance at jiffy lube going foward.
Nice guys here, a bit fast talking but they give a reasonable price so.I dont mind it
Definitely not friendly And not in the people business Their customer service is poor For a drive thru service it took forever And the Hispanic man that was in charge that day was rude And could care less whether you spent your money there or not I will tell all my friends to not go there What a waste of time Whoever is The owner of that Jiffy Lube should start to pay attention to how his employees or hers treats people or they wont have a Business long I will never go back What a waste of time
Ended up paying about 80$ for the oil change. Then was charged 49.99 for a cabin air filter, technicians improperly installed my cabin filter causing my AC to have a loud exhaust noise. The techninician that showed me the recipet literalrally couldnt hit the buttons on the computer faster to get to the print screen and verify services. Wasted my lunch break coming here to get AC fixed which was caused by Jiffy Lube. I will be contacting the owner of this location. Definitely wont be returning to this location. Back to the dealership, thanks Jiffy Lube for such a cappy expierence
One of my headlights went out last week. Decided to stop by and see if they could switch out the light blub. The cost quoted was $24.99. I approved the service and within 15 to 20 mins, my car was ready.When it came to checking out, thats when my good experience went down hill. The manager was trying to up sale me into getting a oil change. I repeatedly informed him I was not interested in the additional service. He went on with used car man sale pitches that he could give me a good deal. Stated that it would come out to be $80 for both the light and oil change. He wouldnt stop at no and continued to say, your maintenance light is on and that means it needs a change.I have a Toyota Rav 4 and this light displays way before the time to change as a reminder. I continued to decline his offers due to my sticker stating it wasnt time for my oil change. The manager went to my car and took off my sticker to PROVE I was wrong. He stated, see its time for your maintenance 5,540. Youre over that by alot. I stated that theres a additional number there thats been slightly cut off. It was a 1.He then looked at it closely and said, oh, okay and crumbled my sticker and threw it on the floor.At this point Im upset, in disbelief, and beyond over this experience.He realized that I wasnt giving in to his sales pitches. He changed the light qty on the computer from 1 to 2 and stated that the total was $53.85.I informed him that it was one light. He said that it ended up being two lights to be changed.I was never informed during my wait time or before his sales pitches that there was an additional light changed on my car. I was never informed that additional work was being done on my car. I was never shown the light bulbs that were changed. I never approved an additional light to be changed on my car.None of this made any sense. I feel and I know he pulled a fast one on me. Completely disgusting way to manage a company and especially coming from the manager on duty!I paid the $53.85 due to just wanting to escape the horrible situation.It was my first visit to this location and Ill never go back. I sent a formal complaint to corporate about the experience.
Car was smoking. Stopped to ask if they could tell why.. Jesse was absolutely awesome.. Couldnt be happier... Thank you. Jesse & Justin!!
Too expensive. I gave them a coupon before the oil change but when I went to pay they said they no longer honor coupons. Eventually they discounted the bill from $100 to $80. Seriously?!
I didnt like it. They did not take our coupons. And charged us $20 extra. And they did not vacuum the car. Like they usually do. Or wash the windows. Refund
Just got a oil change, really good service
Ivan was really professional for explaining everything to me
Jesse, Justin and Craig were friendly and efficient . I highly recommend this location .
I had brakes, brake fluid exchange and air conditioner work done there. Cost a lot of money and shoddy work. Would never recommend the Warner Ave Jiffy Lube to even wash my windows.Been Ripped Off
Nice people
To expensive will do it myself next time
Usually do a pretty good job
Pleasant visit and very polite employees.
Pulled in at 648 and was told by manager their compressor had been turned off for the night. Probably shouldn’t say open tell 7PM then.
They did a quick and excellent job.
Worst place you can go to get an oil change. They suggested much work to be done, which I unfortunately gave into as they called it preventive maintenance. I only have 80K mileage on my car. Everything is wrong now; oil leaks, coolant leaks, and rough sounds coming out of the engine.
They gave me horible service and they told me to never to come back again. They really need to get there act together!!! Dont go to this jiffy lube!
They took very good care of me
Good guys and very fast.
Place took too long for oil change, they told me it would be a half hour, it took a hour and twenty minutes. Not going back and dont recommend this place.
They lie when they say we will return your money for the damage they do to your car.I have been lied to twice.
Honest mechanics car runs great
Took 1.5 hours for oil change... Ill never be going back.. They wernt busy either
Go early, get in, get out 15 minutes or less
Great service
Good
Had gotten,my girl a oil,change for 50 bucks.
The above about says it all.
Very efficient and service is good
Great service
Done in 10 minutes
Great staff
Great service
Say hi to Mike
They treated me very badly. My keys were thrown at me when I left.They did not explain that a tunap ... is only for them to change spark plugs ... of the lowest quality. My car came out with a tremor that I did not have when I brought it in. It was 368 dollars ... just for the change of 5 bunias. THEY DID NOT DO ANYTHING ELSE. AND I DEMAND THE RETURN OF MY MONEY PLEASE.
Good price and service.