This was the 2nd time we bought from Bret at The Mattress Hub. We had the same great experience as before. Bret is very knowledgeable. The only problem was with the delivery, and that had nothing to do with Bret. Thank you Bret. Thats why we gave it four stars.
Helped us find a bed that was in stock and worked for us, was also able to help us find a deal to make the price within our range. The guy has a no pressure attitude that doesn’t make you feel like you have to buy right now and let’s you take your time. I appreciated the patience he had with us showing us each bed. Great place to buy a mattress.
Great service, both in the store and with the delivery! BIG THANKS to Brett in the store, and the delivery guys who took the time to make sure the beds were set up and positioned perfectly!
Wow hella good service, they sold me me the display cuz that’s what I was looking for. Thanks guys. A little on the pricey side but the quality of foam used is top notch! 🤙🏼🤙🏼
Zane in Hutchinson was helpful and answered all 759 questions I threw at him. Just kidding it was more like 1200. Thanks for helping me with my mattress needs. My back will surely appreciate it. Go see Zane at the Mattress Hub on the corner of 30th & Main on the northwest side of Hutch. You wont regret this investment.
We in there expecting a high pressure sales experience and it was ol totally the opposite! The staff (just so happened to be Brett [the Manager] was SUPER amazing and REALLY laid back. Made the whole purchase experience a really PLEASANT experience! No hassle, no gimmicks, no pressure, just honest people in a laid back atmosphere ready to help you find the best mattress for you. Absolutely 10/10, would purchase from them again any day! If youre looking for a reason to shop here, then heres your sign. You wont regret it. Guaranteed. Keep up the awesome work guys!
We were very pleased with the salesperson that helped us over the phone and in person. We were able to find just the right mattress for a guest bedroom at just the right price!
Very helpful with purchasing mattress and box springs. Appreciate being able to ask questions and being treated kindly.
Good product, good price, great service.
Excellence customer service!! We would recommend this place of service to anyone looking for a great quality mattress!!! Excellent price, fast service, quick delivery!!! Brett Lund, You are a Lifesaver!! Thank you again!!! Orville Tolbert
Zane was ver helpful in helping pick out the mattress that fit what we were needing . Great place
Awesome place. Bought a queen mattress several years ago from them. Upgraded to a split king. Brett was so helpful new exactly what we needed. Gave us an awesome deal. Would recommend them to everyone. Thanks guys!!
I have been looking for a new pillow for ages. I love a flat pillow. The gentleman who assisted me knew exactly what I was looking for ... he even had me lay on a bed to try the pillow out. The man was extremely professional, yet friendly and cordial. The price was less than I had expected so that was a nice surprise. It was a quick professional encounter. My husband is looking for a new pillow so we are going back! A great company with excellent products!
Brett was great to deal with in Hutchinson! He thoroughly explained options, including pros and cons.
We were in the market for a new mattress so we stopped by. We checked other outlets but this one went out of their way to get our business. Zane was very helpful and knowledgeable.
Well we wanted to buy a mattress, actually two. Walked in, we were greeted by what looked like at least a couple of employees near the counter/desk so we were off to a good start lol. And then nothing...No one came to offer us any assistance-at all & we walked from one side of the store to the other lol. Everyone was engaged in a fun conversation, Im assuming because of the laughter. Im cool with giving the customer space, but just a little attention would have gone a long way. Even a be with you in a minute...would have been nice. We found what we were looking for, nearly the same thing we wanted from your store. Only difference was the customer service.
Brett Lund was Very knowledgeable of the products and was very helpful in helping me make the right choice for my sleep. Will definitely shop here again
The salesman I spoke to asked me questions to figure out what I wanted on a mattress before he showed me anything. It was nice the attention to detail he provided. He was also extremely kind, polite, and helpful. The delivery crew was on time and took extra care with my cats and toddler. Steve, Phi, and Gage made sure I didnt have to move anything myself and set everything up so all I had to do was make the bed. They were also friendly on top of being super helpful. Overall I am very pleased with my purchase and would highly recommend the team that helped me.
Went in to buy a replacement mattress pad. Service was quick and efficient.
The sales gentleman Brett was great in helping use find the perfect bed for our grandmother. This is her 2nd bed through The Mattress Hub and we bought our bed there as well. All 3 times great customer service with Brett and careful set up and delivery. The delivery guys, Steve & Mike (AKA the Dream Team) were friendly and helpful in setting up and explaining the new bed. You just cant beat the service, prices, and friendly delivery here.
Fast friendly help.gave me a good deal.thank you
Zane was an excellent salesman and very fun to buy from. Appreciate someone with a good sense of humor and honesty!
Courteous service, I got a good price. rather helpful for questions.
Wonderful! Store manager showed us options in our price range- very knowledgeable. Recognized immediately that my husband is a veteran & thanked him for his service. Offered us a great deal. We left to comparison shop & returned shortly because there was no comparison. Customer service, pricing, everything. We made our purchase & are excited for the delivery of our new mattress! 100% recommend this store. 2nd time weve purchased there.
Brett was very helpful and able to assist my mother with all her needs in a very compassionate way!
Made the experience comfortable. No high pressure to buy one over another or to make a decision right away.
We were very pleased with the way we were treated information given to us and the deal we would recommend Mattress Hub to somebody else
Great fast service! No overbearing selling!
Great service . Good information helped me pick the right for me. Highly recommend them
Customer service was great! I was helped right away and got exactly what I was needing!
Zane helped us find the mattress we were needing to replace our old one. He was knowledgeable, courteous and very professional. Would highly recommend Mattress Hub for your next mattress. This was at the Hutch store.
Very nice attention, and I guess they really make your money worth helping you taking away the old mattress, prices are really accessible
We just bought a new mattress and could not be more excited. Ron Bremer was one of the most knowledgeable and friendly salespeople I’ve ever done business with. I would recommend him to anyone. Definitely find out if he’s there when you go in to look.
Very helpful and knowledgeable staff i needed a mattress that day and they made it happen
All staff were very friendly and knowledgeable. Will buy from them again great prices. Steve and Gage the delivery guys were fast and very careful. Thanks to all at the mattress hub.
Found the mattress and frame I wanted and no pressure from the salesman but was very helpful
The only place Ill ever buy a mattress from, they are easy to work with, friendly, knowledgeable, and very accommodating. This marks mattress number 8 for us!!
Friendly and gave me exactly what I wanted.
Brett made us feel very welcomed, and listened to what we had to say regarding comfort and price. He had answers to all our concerns, and we walked away feeling happy with our decision.
The worst experience with the store manager. I felt he was lying to me. Every time I asked him for an item he said that he was out of it or when I ask for another item he said Im out of everything. I would suggest calling the store before buying something in person this way youll know if hes lying or not..
Zane did a great job of helping us pick out the perfect mattress for our daughter! He was great!
We just moved to Hutchinson and Brett was able to not only help us pick out a great mattress but got it delivered the same day so my wife and I didn’t have to sleep on the travel air-mattress anymore. He was very friendly, highly recommended!
Great customer service and nice quality mattresses
Zane at The Mattress Hub Hutchinson was VERY customer oriented, VERY knowledgeable about the product....just an all around great guy.
The sales manager was very friendly and was very patient and kind with our little son running around the store. He wasn’t pushy at all with the sale and gave us time to leave and come back. Delivery wad free! Really nice mattresses and good prices.
Had exactly what I needed. Prompt, courteous service.
Very good
Thank you! Our salesman was prompt, courteous, and quite efficient. There was no haggling in the sales approach, and it was appreciated. Today my daughter gets her new bed!
Very happy with the customer service! Great selection of products and the sales associate was very knowledgeable.
Brett explained and helped me better than I could have expected! Repeat customer and will go back again!
Always great service, price and merchandise. Have purchased 3 mattresses there, excellent every time.
Have bought beds of various sizes for my family from California King to Twin. In every instance it has improved our sleep.
This was my first time in the store and I will be back to do more business and refer other people because they and Ryan was very courteous
Very professional and patient. They werent pushy and had a good selection. Shout out to Joe and Ryan, they did a good job.
We went in just thinking we would get ideas on what it was going to cost to buy a whole new mattress set. We were greeted promptly by Mark W. Who was very informative and helpful. He helped us select the perfect mattress for us and got it ordered and such quickly. We were in and out quickly which was important to us since we had 2 small children with us!! Mark was great help and we will definitely be telling our friends and family to shop there
Great place to go for a mattress. Good service and helpful employees.
Came in at the end of his shift. He worked with us for over an hour finding the best mattress for us. He didn’t push for us to spend more but was practical about how things would wear over time. Great experience. Very knowledgeable in products and differences in items.
Super great place so kind I recommend it very highly!!!!
It was nice and easy
Fast and professional service. We got what we wanted for a great price and they had a good deal where we got a mattress free.
Knowledgeable and helpful salesman.
Bought a mattress worth $1700 including tax. Was suppose to be delivered on a Friday but due to no fault of the guys at the store it didnt make the truck. Received it the following Wednesday. As a peace offering for not receiving the mattress when first promised they threw in a good quality sheet set. A few bumps in the road for a great, comfortable mattress as promised. Would recommend them highly. Thanks guys.
It was very good. Staff were helpful, knowledgeable, and listened to what I wanted as a customer. Then provided up front information and pricing, and provided the best deal they could.
Sales manager very informative. A little more space so we could talk things over as a couple would be nice. I had to request for him to give us that time twice. All in all it was a good experience
2nd time buying from here, excellent service and great prices.
Got a great deal. The manager is a very nice man.
Had a great experience I just moved here to Hutch from Maryland and was in search for a mattress, the manager was super friendly and helped us choose a great mattress at a great price. Will return in the future and highly recommend to everybody.
They were extremely helpful and understanding of what my family was looking for.From quality of product to price, I couldn’t ask for anything better.
Nice helpful service the only place I shop !!
Staff was knowledgeable and friendly! Definitely will refer friends!
Very pleased great customer service and prices.
Great to work with, got a great name brand mattress at a great deal for my son. Thanks so much
Joe was a great help and found us exactly what we needed in a bed, I highly recommend!
We recently made our third purchase from this location and experienced the usual friendly and affordable service. They offered the mattress at a great price, giving consideration to our prior business with them, and when the mattress wasnt available for immediate pick-up, they kept in touch about its availability.
Excellent service. This is the second time that I have done business with Mattress Hub. No pressure, answered questions.
Great service and a great deal! Love that u get a year to decide if I like it or if I want to switch.
Great experience. Employee Mark was very helpful. He had answers to all of my questions and helped me find just what I was looking for.
Very helpful and knowledgeable staff working in the store.
Not a good experience. Was told delivery date would be week of 9/1. Was asked to be patient as the holiday may impact delivery date. On 9/19, our old mattress was picked up. Unfortunately the new mattress was not on the truck. After several phone calls and 8 hours later, we finally received our new mattress. Office personnel was very uneducated and not at all helpful. Worst part about the whole experience was the lies.
I live in Hutchinson Ks and I wanted to take a moment to tell whoever it may concern that I was thrilled with the customer service I received in my hometown location. My representatives name was Brian and I was warmly welcomed as soon as I walked in the door. I felt very comfortable and at ease as soon as I entered the store. ( I had already been to 2 stores before this. ) I feel like Brians customer service without a doubt went above and beyond for me and I wanted to bring that to everyones attention. He has definitely made me a lifelong loyal customer and I only have fantastic things to say about your Hutch location. :-)
Very courteous and helpful in helping me choose a great mattress.
Very polite and knowledgeable. He sure knows what he is selling! Very pleased with my new bed thankyou!
Service is good just have to wait for product because they dont stock it
Brett helped me select a new mattress. I bought a Serta memory foam mattress and absolutely love it!! One of my best purchases!! I would highly recommend Mattress Hub!!
Best experience buying a mattress ever. Mark took such good care of us I still cant believe it. Really. I went in skeptical as heck and came out stunned at the service and products I received.
Great place to shop. Wonderful sales staff. Answered our questions and budget friendly.
Freindly but prices too high for me
I think i can do better somewhere else
Very satisfied. We were helped immediately, our questions were answered, and we got a great deal!!
Bought over 10 mattresses for our family and they are always pleasant to work with!
We went in to buy a new mattress today. The salesman listened to what we wanted, how much we wanted to spend, and only showed us mattress that fit our requests. We chose one and it will be delivered in a few days. The whole process took less than 30 minutes!
Experience was awesome. Kind sales person.
Fast and efficient. Good service.
Good service good bye thank you
Would not recommend this store.
Friendly and helpful. No high pressure
Tried to purchase a new mattress and there was a sign on the door that said “Be Right Back, Come On In”. No one ever came back.
The sales representative was knowledgeable and was in no way pushy.
Just got new bed loving it
Great Service