I get my parts there for my truck and trailer.
Best place around hands down.
Always helpful
These guys are helpful in every way thank you so much
No gimmicks and straightforward business. We have what you need and will always be able to get what you need and allow you to save the customer money or even your money. Night And day difference from where I was to where I am now. Good team to be a part of!!
There are definitely pros and cons to FleetPride of Idaho Falls. This time the Cons definitely out weighed the Pros. A major pro is that they get your rigs done in a timely manner. However this last time I brought one of my trucks in they performed the repair and told me one of the guys on my crew approved the repair, they didn’t know that the guy that went in only to grab some equipment out of the truck was actually my husband and no one there even talked to him about what needed repaired or quoted him a cost. So I called to get a quote and find out what was actually wrong and Brad told me it was a wheel seal but didn’t know a cost so he’d have Eric call me the next morning. Next morning rolls around and I ended up having to call Eric, he tells me it’s a brake line on the right side, I proceed to tell him they had just repaired that and when I took it to him it was left side leaking not the right. So I had him double check just to be on the safe side, it was the left leaking. They then quoted me between $300-$400, charged me closer to $500, so I asked why then Eric said that he actually quoted me $400-$500 and seemed like he wanted to start arguing about it. Listen there were a lot of mishaps this time around and it’s definitely got me thinking if that’s where I’m going to continue to get service on my Freightliner. Communication with customers is key!
My truck broke down on this truck stop. It wouldnt move. They diagnosed it as bad transmission on Friday afternoon. I asked them to make sure it wasnt differential or something else and they said it was transmission for sure. They couldnt start working on it till Tuesday. In the meantime I had a spare transmission, clutch and other parts needed for repair delivered to them. Finally they finished swapping them off on Thursday afternoon. Even then truck wouldnt move. At this point they looked at the differential and realized that was the problem.What would happen if I had to buy all of the spare parts. All the time and money wasted. And it all couldve been avoided with a simple 30-second test. I guess its my fault I didnt do it myself.On top of that they never apologized for the mistake they made and made me feel like a complete fool every time I made an inquiry about the progress.NEVER COME HERE. NEVER!!! Tow the truck wherever you need to, just dont come back here.
The Service writer was the most friendly person I have ever met. The service department was very quick and reliable for the repairs I had done.
I asked them to give me an estimate on repairing the bunk heater. They called me and told me $600 to rebuild it. I told them not to do the work, I could get a new heater for that price. I went to pick up the truck and they charged me $250 for the estimate. Crooks! I would steer clear of this shop.
Great shop. They got me in even though they were very busy. Friendly people too!
Nice friendly people shirt would like to see them more theyre a great group of guys
First class all the way!!
Very friendly amd happy to help me
I went in this faculty and Brody green told me he couldn’t fix my truck and I was walking out and he asked me if I wanted it fixed under the table so the boss didn’t know so I thought something fishy was up so is said no but then he asked me a weird question if I wanted meth and I was appalled so buyers beware
I have know and done business with this crew for a number of years. Good local guys that have helped me in a pinch many times.
I do all my parts though them. The guys in the parts department take good care of getting me the parts that I have to get for my customers
Very knowledgeable mechanics and parts staff.
Good honest mechanics. Weve used these same owners for 15+ years.
Got a repair for my transmission here. Had a air valve for my high/ low range selector go bad. 3 days to fix it. Not happy about that.
I love this place
Guy went out of his way to help me out...
Great prices