Seriously cannot beat their customer service. We were there late with 2 kids, they were SO helpful and accommodating with our budget and ideals in a car. Junior helped us with the car and our questions and was SO genuine, we loved asking him questions and really felt listened to. Rod was so patient with our questions and made sure we understood and even gave us more options we needed to help us feel more in control of the process- he helped us with finances and even anticipated the kids, he had crayons ready for them while we signed papers!! Thank you so much, they were SO kind and helpful!!!

I have had three different experiences with the people at Smith Honda, and each one was top notch. I bought my Civic from them back in 2019, and each person on the staff who I interacted with was knowledgeable and courteous, and not one bit pushy. From sales to financing, they were primarily interested in helping me meet my needs. A year later, I helped my brother find a used trade-in from their lot, and not only were they equally helpful, but several of them even remembered my name and what car I had bought. Talk about going above and beyond! Most recently, I booked an oil change with their service department and have no complaints at all. Fast service and friendly people.Just a stellar shop all around. Highly recommended.

I have used a Smith Honda twice now. Always professional, always dependable. Do a great job. Staff is friendly, keeps you up-to-date. Would highly recommend!

Great expirence here. First rate customer care, good recommendations, no major pressure.

I left my good review attached here so you can see how well they lure you in.I came to this dealership on a whim after an almost 6 month long nightmare of an experience with another dealership. In a manner of hours, Kayla had me set up in my dream car and even better, at a dream price. I could not have asked for a better experience. Everything I asked for and more was given to me. If you have the opportunity to shop here, ask for Kayla. I am truly grateful for how wonder I was treated here. Car buying has been a true nightmare for me to say the least. I was treated like family here. Ill be back.I have had NOTHING but problems with this dealership since I purchased my car. The service department is an absolute joke as is the girl who sold me the car. I was told to pull over and let a service light go off and everything woukd be fine rather than to bring it in to have it looked at. And now I was informed they put a cheap brand of tire on the car when I purchased it since it was up to them to replace the tires. Only after throwing a fit did they find a solution.Im just disappointed in how hard I have had to fight any dealership I go to when something goes wrong with a car they sold me.I personally will not be back to this dealership.

I didnt have any intention of buying a car on 6/18/21. I just drove through their lot to see what they had. I met a sales ladie named Kayla. She was awesome. We discussed what my wife and I had planned for cars and she had a new trade in in the back that she showed me. A few hours later I left with a 2015 Denali. Finance were awesome. We both were shocked a what my fiance rate came back at. Love the vehicle and I have always been treated good by Smith Honda!

They took care of us right away. Could not ask for much more. Had a battery replaced in our car a little on the higher priced But the service was great.

I went here to get a key programmed and they figured out it wasnt the key and said they would do a diagnostic and just charge me for that instead of charging me for both the diagnostic and key. I never go to dealerships for auto repair but Smith Honda has changed my attitude towards dealerships. Im EXTREMELY happy with the service and customer care. Thank you everyone in the parts/service dept for helping me.

This is our second Honda from Smith’s. We were referred to Kayla in the Sales Group and she has proven to be excellent. We were treated as clients rather than customers! The manager, Sloan, met with us personally and between the two they have been remarkable. We paid a fair price both times and their attention to detail allowed us to be comfortable in both vehicles. We recommend also Taylor in the Service area, who has responded quickly when we scheduled vehicle serving.

I was passing through town with a dragging splash guard. Very frustrated with 15 more hours to drive that day - these guys made a quick temporary fix because they didn’t have the part (no charge) and were super helpful! Highly recommend.

Everyone I worked with to help me find my new car. They gave more than 110%. Awesome group.

I came in for an oil change on my 93 Honda Accord. Not one person asked my name, they just took my keys and told me where to sit. I waited for 50 minutes to an hour before a man came and called my name - I dont know where he got it, which also bothered me cuz the vehicle is registered to my dad. He walked me up to the counter and handed me a packet of information about my car, basically quoting me $1,800 in services I may need because they had no information on the vehicle and based on the mileage it may need XYZ. I noticed that they highlighted in red that there was an oil leak, But when I asked for more information he said he could not give it to me and I would need to schedule an inspection by the higher up mechanics or something. I recently had a transmission fluid leak and asked if perhaps he was seeing that and he told me he could not give give me any more information, and I would have to talk to the other mechanics. I dont understand, couldnt you tell difference between oil and pink transmission fluid while looking under my car during an oil change?? I am extremely disappointed by the lack of customer service or friendliness exhibited by the the technicians here, and I will not be coming back.

I would HIGHLY recommend this group! Every person we interacted with during the process of purchasing our vehicle was genuine, friendly, and professional. We test drove the vehicle with absolutely zero pressure, and when it came time to purchase we told the salesman (Mike) to go back to the desk and do the very best he could for us. He came back with a more than fair offer with no back and forth negotiating.They had some computer issues which slowed their doc process down, but were quick to apologize for the wait (which I did not think was very long at all).When it came time to sign everything, the paperwork was exactly what we expected, no extras, no, “well, we didn’t mention this, but....”We will go back without hesitation when it comes time to purchase our next vehicle.Thank you for a WONDERFUL experience!!!

While on a Roadtrip had to get and oil change. The Service advisor Spencer was great. From the entrance receptionist to the tech who got to work on the car, everyone was awesome. Very friendly and did a great job.

It is the best place to get a new vehicle. This is the first truck I have ever bought from a dealership and my experience was great, put a free 3 year bumper to bumper warranty on with the price of the vehicle. We had the best sales person too, Kayla was very nice and the best to work with. Definitely will recommend again.

I will never know if this dealer is any good. Because the service department will not answer the phone to make an appointment.

I cannot thank Michael Socrates enough for everything he has done! This is the second truck me and my wife have bought from him. I told him exactly what we wanted and he came back the next day with exactly what we asked for! He never disappoints. If you want to be treated as a person and not just a sale, do yourself a favor and come see Michael Socrates at Smith Honda. Cool part is he can sell from both their stores! Thank you so much sir.

These guys treated me great today. Got the van and deal that I was looking for. Marcellino and Jose were outstanding.

We have purchased two SUVs from the and the car buying was easy and our salesman was amazing. What is not great is the fact that we purchased the wireless charging option and since we purchased the SUV in May 2020 the wireless charger has not worked. We have complained about it every time we bring the car in and each time we are told something different from it’s a flaw to that’s just how it is and also that maybe it’s your phone. We have tried and tried to get it fixed and nothing has worked. So if you buy it is easy to buy but if something goes wrong be prepared for some issues.

Very easy to buy from. I went in not really sure what I was going to buy all I knew was that it had to fit all my dogs. Kayla was more than patient with me. Thank you girl. We found the perfect fit. And the dogs like it to. Lol. Financing was easy to,very smooth. Im very happy 😊. Thank you all very much!

I normally don’t review but feel like I needed to this time. I stopped by Smith Honda looking at a Chevrolet used truck they had parked on the lot, I was looking to upgrade.After a bit I met Kayla W., she was not aggressive (would’ve made me walk away), but very helpful and knowledgeable. She guided me to a dealership next door that had more of what I was looking for at a better deal. ... I made her earn her commission over the next couple weeks, calling for questions, multiple test drives, and she was always happy and willing to help and come in when not working due to my schedule, even weeks after the sale! She has earned my business in the future by her knowledge and help through and after the sale......I even switched brands that I thought I would never do. Very happy, thank you Kayla! For earning your sale, and continuing to earn a customer!

Great customer service. The staff are honest and friendly.

Many people that come here are aware of how helpful and kind Stacey is. I’ve had her as my service writer a few times and she truly goes above and beyond. I had an unforeseen issue with my car and was able to get it in at Smith’s She was aware I was going out of town that weekend and was accommodating on a tight schedule. The car was done right when I needed! She exceeds customer service. The parts department is the same way. Kathy and Shakira are very helpful and generous. Their smiles you can hear through the phone! I think my only issue is it seems they don’t keep much parts in stock. My car had some parts that were rare and definitely needed special ordering. However a belt tensioner, bolts. serpentine belt, and PCV valve seem like common things to have in stock.

Kayla just help my daughter get into her first brand new car you all are amazing and made the process easy and fun!

I was given great service from Kayla and the rest of the of the staff there at Smiths Honda. And was able to get the car I wanted with all there help.

The service of everyone was good. The people there tried to work with us, trying to find a car that would be best for us. They were all kind To and patient with us and our kids.The only concern we had (which is why I didn’t rate them a 5.) there were a couple pre-existing Issues that we had to figure out on our own, and a two more issues we found after purchasing and driving the vehicle more. We think they should have been transparent about the maintenance, and condition. I feel that the dealership should be willing to first: be completely upfront with any/all problems or fixes needed. And second: they should be willing to take the cost of the fix out of the price for the car.The fixes we knew about before buying were only mentioned because we noticed and asked about them.

We came in for a recall on our 2000 Honda car. Although the recall notice said that the time to complete the repair would take up to 30 minutes, we were told that we would be waiting for an hour and a half, up to 2 hours at most.In those 2 hours, we got no update or any information at all, this was contrasting to everyone around us who were getting updates at least every hour.After the 2hr 30 minute mark, we went up to ask for a status update and we were told that wed be waiting an additional 30 minutes. This 3 hour wait for a simple 30 minute fix felt pretty unacceptable.I understand we werent paying customers so some delays are expected but they lost the chance of us coming back anytime in the future to become paying customers..

We had a great experience with Smith Honda. We worked with Kayla Wellard and if this review was just for her it would be 5 stars. She answered our questions without being pushy, unlike a lot of sales people we typically meet. She made sure our needs would be met with the vehicle we were looking at and gave solid recommendations while being respectful of our opinions. We had a few minor issues with another department that may or may not have been their fault, but it was still a good experience overall. I would definitely talk to Smith Honda in the future and recommend anyone looking at buying a car to at least see what they have to offer.

They made buying so easy! Kayla was the absolute best!

Only go if you don’t know any good mechanics because they are expensive.

Honestly I feel like a I got a good price for my vehicle and Marcelino knew what he was doing! He told me the good AND bad things of the vehicle I was purchasing. Not only that he helped my mother understand what was going on since she only speaks Spanish. He was very kind and overall just a great employee. I’ll definitely have to refer my friends to come here next time.

My wife and I had a great experience shopping for a vehicle for our growing family. I want to thank, Michael Socrates for helping answer our questions and getting a good deal. Go see Mike at Smith Honda!

I wish I could put zero stars on this review. I’m a relatively new customer to Smith Honda. I made an appointment for the services I required. I asked on the phone how long it would take, I was told 30 minutes. When I arrived the day of appointment, I once again asked how long it would take, I was told 45 minutes (not a big deal). I have now been here for 2 1/2 hours with no update. I have worked passed the big honchos in their corner office numerous times, not once have they poked their head out to see if I needed help, or made me feel welcomed. Horrible customer service. I will not be returning.It is now 4 days after my appointment. I ended up being there for over 4 hours. They told me they washed my car, walked out and there was dirt all down the side of it. My warning lights came back on this morning, so they didn’t even fix the problem. I have been trying to reach the service manager and the general manager to see to it that they make things right for wasting my time, and I get no reply. Pathetic management!

Parts Dept.Best price on Honda transmission fluid. Little over 8 dollars a quart. Also only place I was able to get my FORD key made yes I said FORD apparently Smith Honda is only ones in town at the time able to cut my key for my new fusion.Thanks,Smith Honda parts and service department.

Love my Honda! We leased our last two CR-Vs and when it came time to turn in the last one, we chose to buy our 2020. It is the most beautiful red! (I know, shallow color girl here) Everyone is very nice and helpful from finance to the service center, but I have to give a shout out to Kayla Wellard as she is the best sales representative, she actually came in on her day off just to help us get through the process smoothly, and this was the last Saturday before Christmas! She coordinated getting our protective invisible bra put on so we could travel immediately after the holidays and she checks in with me regularly to make sure my car is still running smoothly for us. I would definitely recommend everyone buy a Honda from Smiths and I highly recommend everyone ask for Kayla!

This was my first time buying a car in 14 years. Although I don’t have much to compare it to, Brandon gave me a pretty good experience. They also matched the price I was looking for. I was a tad disappointed when I only got one free oil change with the purchase of a new car, but the overall experience was pleasant.I wasn’t able to get a loaner car when I needed one, but I know they were busy that week.At the end of the day, I would recommend smith Honda to anyone looking for a Honda. Thanks Brandon appreciate working with you.

My son purchased a Jeep Grand Cherokee that had some issues, they stuck with it after several trips back and found the issues.

Smith Honda is our go to for everything. Kathy in parts is amazing. When we purchased our new cars Brandon Linde was great. He was very knowledgeable and when we ran into some issues he made sure they were taken care of. Love the Smith Honda team!!

As a first time car buyer, I was absolutely overwhelmed & terrified by the car buying process. However, the people here made it painless and easy for me. In all my interactions with them, they truly made me feel that their concern wasnt about making a sell, but rather making sure I ended up with a car I wanted and no regrets. Even when considering other cars and dealerships, they were helpful, honest, & respectful. I cannot recommend this dealership highly enough. Considering they took a guy as clueless as me and helped me drive away with the car of my dreams; they are miracle workers.

I had an amazing experience with this dealership. They treated me amazing. They got me home while my car was getting worked on. I had to leave my car over the weekend but they ended up picking me up three days later and my car is running great. Thank you

I bought a Honda pilot this year and I love it. Brandon was our salesman and if I could give a separate 5 stars just to him I would! Thank you for your help through the process.

Brandon Linde helped us find the perfect car for our growing family. The paperwork was done quickly and efficiently. I never felt rushed, pressured,or ripped off the entire time. Brandon knew a lot about the car we purchased and answered all of our questions. It was a great experience buying a car here!

Super great people and great cars! Especially with Marcelino Sanchez that helped me get a car recently, he was so nice and so helpful with my purchase. Definitely would recommend to go get a car here!

Kayla Wellard helped me with my recent auto purchase. She is knowledgeable about the vehicles and was super good helping me find the model that best suited our needs. Smith Honda is no pressure and fair on pricing. I have had good experiences not only with the initial purchase, but with service needs as well....and the car washes are great! Thanks!

Over all was a good experience. We traded in our 2018 Toyota Corolla hoping to find an older car or any car that would lower our monthly payments which they did! We told them we didn’t want to pay more than $250/month. Unfortunately we weren’t able to stay in that bracket but we are paying way less than what our normal car payment was. But our payment is pretty good for the car we got (2017 Ford Fusion) Brandon was our salesmen and he took pretty good care of us and was enjoyable to be around. The reason for the 3 star rating was A the payments being higher than what we wanted and B we waited around A LONG TIME. Our appointment was at 2 and we didn’t leave until 6. There was a good 2 hours of us just waiting around which was annoying, but wouldn’t stop me from going to them again. Just prepare for a long wait. Oh, they have a fair selection of complementary drinks which was nice on this warm summer day!

Wouldn’t give me the part number for what I was searching for, wanted $435.00. Found a brand new part for less than $40.00 on amazon. Must be why they keep those part numbers close. Love Honda, but this dealership can go pound sand.

JR was great, very personable and helpful. Stayed late to get the deal done. ⭐⭐⭐⭐⭐

Bought my first car from Smith Honda. My salesman was Brandon. He went above and beyond to get me my car. In fact, I live in Utah and he drove the vehicle down to me from Idaho to me in order to make the sale. Great service.

Brandon Linde is the man and thats serious talk, he genuinely cares for me as a customer at Smiths Honda, hes pleasant when he greets, always courteous, he make me feel like family. I trust his judgement and honesty. He guided me in the right direction when I didnt even consider what was for my best. Thank you Brandon for your expertise in car salesmanship in helping me step out of my comfort zone and making me a Smiths Honda customer for life. I Love my 2020 Honda CR-V. Keeping it 💯

We had a wonderful experience purchasing a new van with Smith Honda. Brandon Linde was our salesperson and was very friendly and helpful. Would definitely recommend

We have had amazing experiences at Smith Honda. We have purchased and traded 4 new vehicles over the past 2 years. The staff at Smith Honda made it a smooth and painless process. Kayla Wellard is awesome. She helped us so much in getting the car that was best for us. She was so patient and went the extra mile for us. She made the car buying process enjoyable instead of a nightmare like some of our car buying experiences in the past with other dealerships. We wont go anywhere else. Thanks Kayla Wellard.

All the people at this Honda dealership go the extra mile to make sure you have a good car experience and things go smoothly. Even after I bought the car I called back for questions or help and was taken care of promptly!Thank-you!

I went in for my first oil change...they were very efficient and very quick

Best place to buy a Honda. We drove 3 1/2 hours to buy one from them. Totally worth it. Thanks Brandon

Had an easy interaction with Brandon & Jose today! Both my sister & I walked out with new cars ! I left with an accord and she left with a civic. I highly recommend anyone looking for a new car to come here!

I just recently purchased a Honda CRV from Smith Honda. It is a 2019 model with 18 miles on the vehicle. I am completely satisfied with the vehicle and the excellent service by Brandon Linde. I will definitely purchase another. Thanks Brandon for the attention you gave us above and beyond. Thanks.

We worked with Brandon Linde and had our best car buying experience. We appreciate everything Brandon did for us.

Brandon has been great to work with. Ive purchased quite a few vehicles from them and between Brandon and Jared I dont need to go anywhere else!

Awesome service. In and out.

Travelling through Idaho Falls are last week and our new Honda CR-V had some issues with the computerized safety features. Honda Road Assistance and the owners manual were of no help and we were concerned about braking problems. Called Smith Honda from the road and Stacie calmed us down and said she would squeeze us in when we got to town. This young lady is the absolute best service adviser in the entire universe! Her and her team treated us like royalty, loaded our luggage into a courtesy vehicle and drove us to our hotel. Less than an hour later, she called and the diagnostic check revealed what had happened ( a problem no one had seen before). Everything was checked, reset and the car delivered to us at our hotel! Including an awesome wash job that removed thousands of miles worth of bugs. We are so impressed that non-customers would be treated so well that we are seriously considering giving Smith Honda a shot at our next Honda purchase and would gladly return to Idaho Falls from Phoenix to do so! Seriously. To the entire Smith Honda team, and especially Stacie, an old Navy veteran gives you a Hooyah! Awesome job, everyone.

These guys were awesome in my car buying experience. I didnt feel pressured into buying anything I didnt want, they just helped me find exactly what I said I was looking for. Great guys, highly recommend doing business with this dealer.

I always have such a great experience when I have my car serviced with Smith Honda! I recently went in and was taken care of right away! Devin at the service center was so great, friendly and knowledgeable! I feel comfortable bringing my car and will definitely continue to go back. Great service and experience!

Great experience! Marco was very knowledgeable and helpful! One of easiest buying experiences we have ever had!

Kayla wellard helped me a lot to find a car I absolutely love. Next month will a year that I bought it and Im still obsessed and in love with it!

Got a new Honda Civic 2020 and Kayla Wellard helped us out and was amazing will definitely recommend her for anyone!

We enjoyed working with and getting to know Kyle through our car buying process. He displayed Good knowledge of the cars we were interested in and their features. He was enthusiastic about helping us to the highest degree. He was honest and not pressuring in his approach. We highly recommend seeking him out for your next Honda purchase!

I bought a Honda Civic and it went super well I thank José Brandon for his best attentions👍 Thanks so much

Smith Honda has excellent customer service! Stacie was super helpful from my initial call when I explained the issues my vehicle was having, and continued to provide helpful information after the tech did the diagnostics, until the completion of my service. Kevin and the Go Team were friendly and so helpful! They came to my work to pick up my vehicle and drop it off when it was finished. It was nice that I didnt have to take time off work in order to get my vehicle serviced. Thank you for your customer focus!

We took our car in to be serviced at Smith Honda. The customer service was awesome. They were nice and helpful. We were told $3000 worth of stuff needed fixed and replaced. Some of the things were major and since we do not have much money we went to get a second opinion. We took it to a local mechanic in Blackfoot we trust (a close friend works there) and were told nearly everything we were told needed fixed was just fine. The timing belt that Honda said needed to be replaced had a sticker right on it that said it has been replaced 30,000 miles ago, and on our car, it is recommended to replace every 70-80,000 miles. There were a bunch more little things listed that did not need replaced. We knew taking it to a dealership would have us spend more money than usual on some little things, but we did not realize they would want us to spend thousands of dollars more than we needed to and replace perfectly good parts on our car. We will not be back. I am only giving them two stars for the way we were treated when we were waiting for our vehicle to be serviced. They also emailed the plan to us on what needed fixed. Sad to find out they either dont know what they are doing, or dont care enough about the customer to give them honesty on what really needed done on the vehicle.

I had a great experience here shopping for a new CRV. Brandon was great to work with and we love the new car!

They did a great job getting me in and getting the part ordered, but they had no regard for my time. I guess that’s the advantage of being the only Honda dealership in town. They said it would only take 15 minutes to put the new part in once it came in. I made an appointment and an hour after I arrived, they actually lifted my car up to work on it. 30 minutes after they lifted it up, they finally got the work done. Had I known it would take over an hour and a half rather than 15-20 minutes, I would have come in another time.

Bought a couple trucks from the smith group and couldn’t be happier with the service I was met with!

I love Smith honda. Brandon Linde helped us get into a Honda pilot and it had everything we were looking for and more! They worked with us on payments and everyone was so friendly! Brandon went above and beyond to make sure we left happy and had what we needed for our family. I will always recommend Smith honda.

This place is amazing, if you are looking for someone who goes the extra mile make sure you ask for kayla Wellard. She is knowledgeable and so friendly!

I purchased a Honda 2020 CRV right before Covid hit. Brandon Linde was the bomb! I was expecting a sales person who was pushy but he was quite the opposite. He is a patient, honest and kind sales person. Im so thankful we stopped in that day. Thanks Brandon and Honda Dealership, we tell everyone about you and I love the new sonic grey color!

No changing tables in either the mens or womens restroom. Waiting area is devoid of toys etc. There is a small playroom with 1 chair for adults and it isnt within view of the waiting room.They did give us a good deal on tires, though. So theres that.

Amazing service!!! My husband and two kids and I were on a trip heading through idaho. We stopped for a quick bathroom break and when we got back in the car it began making a loud rumbling noise. Luckily we were near this dealership and pulled in. Even though they were just about closing, a mechanic went on a drive with my husband. They Immediately figured out what was wrong and fixed the problem, staying late to help us out and even went on another test drive afterwards to ensure the sound was gone. I couldn’t be more grateful. I highly recommend them!!!

Went in set on buying a car from another dealership across the street then discovered that the Honda Accord better fit my needs. Great salesman ship and competitive pricing from the Smith Group. Brandon and Sloan were great to work with! Thanks guys!

When you are looking for the best deals in cars I would like it if you could tell me the best deals or specials you have online. I dont like that I would have to drive down to the dealership. It makes me mad when you dont have best prices on what Im looking for!!!!!! Post your deals like everyone else on their website and people will come and buy cars not just look at them.

I bought my car back in may from Brandon Linde. He made the process really easy. He was very awesome to work with. I definately recommend working with brandon and the smith honda team. They really make you feel like family.

Great dealership. Been looking for an sti for almost three and a half years. Marco and Gary did great with communication during the sale and helped me get in the car of my dreams. Super excited and glad to work with these guys. If youre looking for a place to get a great car with great service. These are your guys!

So today was my first time buying a car. Brandon Linde was our salesperson. he was very helpful and walked me through everything he helped me pick out the 2016 honda crv was my very first car purchase and i couldnt be happier

Marcos knew more about Hondas than any other salesman I’ve talked to! 10/10 recommend.

Jerry helped us find the perfect car! Excellent customer service all around and they are very reasonable with pricing and extra add ins such as oil changes and car washes. It was my first time buying a car from a dealership and I was very nervous but it was very enjoyable and all my family was impressed with my walk away price. They are awesome at financing (we have a short credit history and not a huge income). Hondas are the best. A great price for a very reliable car.

The few times weve gone to possibly buy from them the salesman were not helpful one bit. Went across the street to toyota and got a better car and much better customer service.

This dealership was willing to put profit ahead of its customers safety/life. I was interested in buying a used Toyota 4Runner that Smith Honda had for sale. It was to be for my 19-year-old son. Before making a final decision regarding the 4Runner, I took the vehicle to a Toyota dealership to have it evaluated. After having it up on the lift for a short time, the mechanic showed me the undercarriage and frame. It was a rusty, rotten, dangerous mess. The frame couldve broken at any moment in a number of places. The mechanic called it a death trap and the worst I have ever seen. You may be inclined to think the Toyota mechanic was just being biased against Smith Honda, but I saw this disaster of a frame with my own eyes. Furthermore, the brakes were shot. The vehicle was also leaking engine oil from multiple locations. If this vehicle went through the Smith Honda evaluation process, as the salesman said it had, then they were knowingly going to take my money and then put my son in a vehicle that very easily could have killed him. And if it didnt go through the Smith Honda evaluation, they were negligent and lying. As for Smith Hondas response when I told them about danger associated with this 4Runner? The salesman simply replied, Okay. There was no apology, no indication that they would pull the 4Runner off the lot. Just Okay. I will NEVER do business with this dealership again.

Look up the Kelly blue book value before you buy a car (especially used cars) because they tend to be a little high. They are nice people but they also like to play games so beware. The service center has always been great.

I had a wonderful experience with Jason and Jared when our 2011 Odyssey ran into trouble on a major road trip (were from Maryland). They took care of the car the same day for me, and the final cost came in below the estimate. I highly recommend Smith Honda service.

Hello. I am so sorry. I accidentally clicked one star and was not aware that I did. The service here was great! Everyone was so friendly and the fix was very quick and efficient.

Fast parts service when picking parts up..thanks guys!!

DUMEST PEOPLE to work with. My husband went in for the oil change + the recall. Waited 3 HOURS. Just to find out from the guy who came and gave the key back that the car had been sitting in the parking lot with the key in it. The guy said he was done with his part 45 minutes. SO unless they spend 2 hours washing the car thats why why husband had to wait so long?? When I called to complain the guy who answered the call didnt seem to care. The first thing he said wasnt an apology. It was it was an accident. He said it was just a couple of minutes that they left the key in the car. First off, I NEVER leave the key IN in the car especially in an open parking lot. Like, can I trust you guys What if my stuff get stolen?? Theyre super NOT mindful people. You see someone waiting for 3 hours maybe you should ask them and find out where their car was?? Anyway, NOT doing any business with these guys again. I would give 0 star for this review if I could.

My salesman was johnny cook. And he was really nice, and not a pushy salesman. He knew the consumers do their research. And he was very pleasant when confirming all my information. I would highly recommend johnny cook to help you get your new car.. thank smith Honda.

Thorough service. Easy to communicate with. Emailed action plan and paper sent home after service were excellent education materials. The waiting area was clean and the waiting area for children was great. My 2 yr old enjoyed waiting. Would highly recommend to anyone for service and I will use them again.

We just bought a new vehicle from Smirh Honda. Chris Roe was so helpful in this process and answered all of our questions. He was very thorough in walking us through the vehicle. He genuinely cared about us and and making sure he took great care of us. Jared also was so helpful and treated us just like family! Smith Honda has earned a life time customer in us!

Nice car dealership. Good for oil changes and other car services. Always take my pilot when in town

The employees at Smith Honda always make you feel welcome and acknowledged right when you walk in the door!! The staff and amazing management are extremely friendly and they have a very knowledgeable sales crew ! They have the most competitive prices that you will ever find and I highly recommend it everyone to shop at Smith Honda and you won’t be disappointed! ⭐️ ⭐️⭐️⭐️⭐️

The service here is excellent and Jason went above what was expected to make sure I had a vehicle to use while mine was being repaired. I will certainly use Smith Honda from now on with any service issues. Thanks Honda!

I just bought a used car from here with my husband and was very impressed. Our sales man, Brandon was amazing. He was very helpful, listened to all our needs. He made sure he found us cars within our budget and was just super friendly and very easy to work. I will definitely be getting our next car from him and Smith honda!

I recently purchased a used vehicle from Johnny Cook at Smith Honda. I do not enjoy purchasing vehicles from car dealerships because of high-pressure salesman. I enjoyed working with Johnny Cook and he pleasantly and respectively worked through the car purchase process at my pace with no fictitious pressure like most salesman I have dealt with. I truly feel that Johnny was working for me, the customer, to assist me in verifying that I was purchasing a quality vehicle for a fair price!Six 🌟 rating for Johnny Cook

Great Express Service with fantastic deals on oil change, wipers, and light bulb replacement. Also a free and useful multi-point inspection with reasonable repair costs and a free car wash! Awesome Dealer.