Very professional and awesome staff! In our past experiences it’s a hassle purchasing a car and sometimes they leave out on a lot of things, this is the first time we felt it was what we wanted and James Sparks made it happen! We are super happy that we purchased our brand new car with him. James was super helpful and attentive to our needs super awesome guy and by far the best customer service we’ve received from any dealership! I really recommend this place very clean and super friendly. This was our first time being there too.
Great dealership. Service dept is fast and efficient.
I had been looking for quite some time for cars. I had never been to Kia before, so this review is based on first impression of Kia and its staff. I arrived and was looking for a family car, Vincent our Kia representative was able to find assess our needs and new exactly what we were looking for before knowing the vehicles in the lot. He was able to pull up the Telluride and was perfect for our needs. I wasAmazed by the quality of service he provided. He made sure we were taken care of during this excessive heat. Along with that when we were able to work out a deal, he made sure that everything went by on smooth. He made a lot of great conversation and ensured that we knew all the features that this car since it was fully loaded. I couldn’t have been happier with his amazing service and we took home the car we needed for our daily and family driving. Thank you Vincent for your amazing work, and the other staff involved who were friendly too.
Amazing staff and super good deals. I bought my brand new Kia Forte Sport 2019 back in 2019 and I still love it so much. They have very good costumer service when it comes to servicing your vehicle as well.
Best deals in town! No hidden agendas! Great quality staff
Best customer service in town. Trustful staff over there.
Bought a kia forte not even a year that I bought it the engine went bad so not to happy about so who when get it back?????
Want to express my gratitude for the excellent customer service, Vincent Mcnease, Emilio Calderon and Gustavo Romero thank you! Youre the best!! Super recommended 👌
We had an excellent experience! James Sparks was able to get us a good deal even with our not so excellent credit! His manager Emilio was of great help also! Highly recommend!!!!
I had a Great experience with UKI. They treated me like a person should be. Fast. Effective and was worth it
Im happy with the deal received by United Kia Imperial on my new 2021 Sorento KIA. Mr. Vicent McNease has excellent customer service and he was very herlpfull in getting the correct deal. Also, he works with Mr. Jeff Alford to give me a trade-in higher than other dealers. Overall, the customer service is high quality in United Kia Imperial.
I purchase a car and Im not happy with the Sales manager rude and gave me an attitude.
Had awesome customer service at KIA got every single question answered and with kindness. I want to thank Vincent McNease and Emilio Calderon for giving me a great deal on a great car with great service. 100% recommended!
Great environment the sales men aren’t pushy and James sparks was able to get me a great deal
Went in last week and there was great service! Vincent really made the progress really smooth, highly recommend coming on in!
Sales representative and sales manager were great they did everything I requested got a great deal and Im very happy with my new car...
Best customer service 👌
Quick service. Knowledgeable salesperson.
Best customer service
Like it its my Kias doctors place they do a good job
The service was more equal rather then being another yet happy customer.
I needed a car for work, Elliot Gracia was able to help me out to the fullest. His the man with plan and will do anything in his power to get those keys 💯🔑🚗
Quick service!!! And they provide shuttle services!
Really good service
Service department told me today that she didnt have time to test my car to see what the problems might be. She followed up with idk what to do for it
Staff is friendly and was a great help.
Thanks RYAN Meister in the service department for his great attention and customer service
The service department team always have a great attitude and are very friendly!
Need to have more care in service department
Ramon received us with outstanding service, answered all my questions politely and made it easy to leave with a new car today. I highly recommend this car dealership
Very nice staff, and I was in and out in a timely manner. Thanks Nissan to your kind employees and their awesome customer service at every establishment I go to. This is why I give you my business!!
..nice place..a big store..good quality and prices..
Great employees, why are Jeeps so expensive. Really want one but I dont see affordability anytime soon. 5k just because they can. Sad, but the salesman said they were on the low end of mark up compared to other dealers. Crazy
Really like this dealership BUT HONESTLY they need better sales people. The ones there now dont really put no effort in trying 2 help u get, buy, nor find a car. Theyre 2 busy gossiping instead of trying 2 make a sale.
Great place. Good people. Friendly staff
Wow if you want a good deal Roguers and Roguers is the place,friendly staff and excelent deals!!
Alex an Brian theyre very patient whit customers congratulations very happy to have jeep from Rogers an Rogers
My experience was no pleasant it took a hole hour to repair my car tire. Theres always a first time. Over all they have great service .
Good service anb hot coffe
Great place. Nice and helpful service staff. Very pleasant and professional experience.
Got service at the Kia dealership, due to the Rogers & Rogers dealerships. Good service wash the vehicle call me when it was done. So far reasonably priced service.
Sales guy looked all shady. Everyone there looks like if they have 0 interest in customers, only for the money they do it 😑they dont care if you go bakrupt. They just want to make a sell.
Already submitted a rating.
Fast service and very friendly people. They get the job done. Thanks.
Tony from rental is the man it took me 10 min to get a rental that was fast and great prices highly recommend
Rogers and rogers kia... very good people working there... salesman arent pushy and dont make you feel rushed into buying anything
Yes! Ask for Miguel Delgado for the best most honest hassle free experience.
My vehicle was shedule for a regular maintenance at 25000 miles, left the vehicle at 7:30 am and they said it would be ready by 6:00 pm. I had to call the dealer twice to see if itwas ready. Well, went to the dealer after getting no phone call and when we picked it up, I found out that the only thing done to my vehicle was a TIRE ROTATION! because the oil used goes up to 30000 miles. No one explain this to me. I looked at the slip and with a bunch of technical words there was MORE things done to the car; well, how do I know that these things were done. I do not trust their reputation of getting these inspections done. I can only imagine what these guys do to someone who has no knowledge about mechanics and maintenance of a vehicle. A little advice for those of you who will take your vehicles for service, make a mark on the tires, mark fluids containers levels with something, this way you WILL know for sure if what the dealer or mechanic claims to have done in your vehicle actually happened. Yes, Im not happy at all with our local Toyota dealer.
They need an updated color pattern pamphlet.
I have now 2 nice cars from there.
Just traded our car in for a Truck. Yes we did💯😂
Nice clean place to eat and enjoy some good burgers
Good service my daughter got a new car
Dont work out deals on new car prefer customers to go empty handed when they tease you with the car of your dreams. Sux. What are loans for if you have to give down to the dealership. They get paided regardless.
Sales people are very rude not cool
Both mine & my wifes car needed service & I was not up to it myself, the appointment was for 9, we were out of there before lunch, that also included a tire change on mine.
Took my hybrid there, happy with service.
The staff here is top notch !..
One of the worst costumer service experience. My Toyota Corollas transmission broke down(and at first they didnt believe me cause apparently it wasnt failing when they check it up, had to record a video when it failed). So they told me that they where going to rent me a vehicle in the meanwhile. It took them 28 hrs to said that they where going to ask me for my insurance to rent me a car wich by the way it was going to cost me $2000 dlls(for the insurance deposit), and they limit to get you a rental car is only $500. Apparently it takes just a couple of days to change the transmission. When you go to Enterprise to rent a car for a couple of days it only cost you like $170 dlls, so $170 is less than $500 dlls right?Yes, that didnt make any sense to me neither.
Professional attention and attitude.
Best place to buy new and used cars
Customer service is getting better
Real pleased with our car repairs there
The #1 Dealer in all Imperial Valley.The Best of the Best!!!
Waited almost 3 hours for an oil change. When I went to ask for an update on the car, it had been ready for a while and nobody informed me.
Kia division is excellent
Always good to get a oil change
Friendly and fast service and convenient shuttle service
Fast ATTENTION for service!!!
Friendly and fast service for oil change
Great customer service 👍👍
Not giving 5 but compared to my previous visits there has been a lot of improvement.
Very good service
Very fun people very organized
Great service.
Excellent and fast service
They dont like to deal. Had to go to San Diego.
Used cars are expensive.
Edgardo silva.....thank you for your help and time
Always busy, but never to busy to see if you need anything.
Got Moms A/C serviced. Barbara was a gem, she explained everything and price was as quoted.
Ok
Customer service needs alot of improvement.
Nissan rentals is the best
Great customer service
Excellent Auto
My next car, soon !
To long of a wait
Excellent service
Great service
Ok customer service
Not my cup of tea
Terrible salesmanship
Nice place
Awesome
Ok
Service
Pp