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Metro Motors KC
17520 E US Hwy 24, Independence, MO 64056, United States
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Metro Motors KC
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Da
Review №1

Helped me out when my options were slim. Got me in to a reliable car thats been great and for a price I could afford. Highly recommend and will buy from again. These guys are honest and work with you and are understanding on payments as well. Couldnt ask for a better dealership. Thank you guys, you rock.

An
Review №2

Zero Integrity. Zero professionalism. Zero Trustworthy!Found a car, right before closing time. Young Salesman told me it needed a few thing done before it can be sold, on Saturday it would be ready. Told him I had to work on Saturday, he proceeded to tell me that they are closed Sunday & Monday. I offered to pay a cash down payment, just to hold the car til Tuesday. He said, not necessary. Its yours, and we were shaking hands on it!Came Tuesday morning...they sold it!!! I couldve spent all day Monday looking for another car, while I was off work☹️. The Salesman had my number, as I had his. Since theyre closed Monday; I didnt bother to text til Tuesday morning, first thing.They couldve let me know Saturday, via text, that they sold it!!! ***** Greedy. *****Lying! *****My time; no vehicle means nothing. All about YOU all; not ME!?! WTFDYTYR?????

Ma
Review №3

Rossmery was so helpful with everything. she was super sweet and personable throughout the entire experience and was able to answer everything. she was perfect with matching me with cars based off mileage, price, and drive ability. 10/10 would recommend asking for her!!!

Ca
Review №4

Cody and Alex were so helpful and dedicated to helping me find a new car. I can’t thank them enough! Great service and very friendly! They ensured everything was up and running as well as cleaned! Highly recommend!

Se
Review №5

The entire staff there is very nice extremely helpful and they’re willing to work with you they find something that works with the money you have to put down help you get the insurance and even give you a temp tag. Qualifying for financing was no hassle at all and they have a huge selection of cars. I would recommend them to anyone especially if you’ve already been looking around and run into brick wall that other used car dealers. I was out of there with my car in under an hour!

An
Review №6

Best used-car dealership, HANDS DOWN!!! They are all very kind and worked hard to get my son into his first car. Extremely knowledgeable and honest!

Je
Review №7

Cody and Alex were amazing. Cody stuck it out with me all day to find the perfect car. Great prices compared to other places around town and they made the process easy.

Ma
Review №8

Ross Mery was very helpful and went out her way to get me a vehicle the same day! These folks are great and I highly recommend to anyone looking for reliable affordable cars in the KC area! Honorable mentions Cody and Alex!

Ta
Review №9

They have good quality cars. The customer service is amazing. Rose is a doll. Plus the process is fast and easy.

Me
Review №10

Easiest and fastest car buying experience Ive ever had. Great selection of lower-priced cars. I highly recommend this dealership.

Sc
Review №11

I had a great experience!!! Everyone was friendly and well informed on any questions I came in with. I came in feeling anxious and left feeling relieved!! I highly recommend Metro Motors!!!

Br
Review №12

Cody, was a true God send!!! He was amazing, ill never go anywhere else to bye a reliable dependable vehicle ever. Thanks Cody for everything your the bees knees!!!!

Br
Review №13

I purchased my Mazda Tribute 2 weeks ago. Todd made my purchase easy and affordable and Cody help me find the best insurance. I had one Small issue with the brakes and they were able to fix things right away !! Thank you Todd and Cody !

Ja
Review №14

I came with almost $900 less than originally priced and because the air compressor was out and wasn’t before this, and we drove 1.5 hours here, Cody gave us a discount of $400 to ensure we could fix the ac issue!!! I now have my car and a place that I will recommend to everyone!!!!

Ad
Review №15

Place is a joke. Look over car your thinking about buying well they dont have real Mechanic s look at the cars. Bought a car from them realized window didn’t work. there so called mechanic diagnosed it ordered parts and set me up with install day. Wasted another trip there waited for parts to be installed just to be told there mechanic had no clue what he is doing. So the shop you see is just show these people know nothing about the actual cars being sold. So would look somewhere else for quality

Ke
Review №16

Did not purchase, due to preference NOT particular quality. Treated great and helpful. No pressure.

Ti
Review №17

Bought a Jeep from there paid cash. It was in the shop 2 different times and they still didnt fix it right. My husband had to do it when he got back in town. And now that its warmer. The air conditioner (that they fixed before I bought it ) well it doesnt work. Not happy at all. Something else we have to fix. Friendly people there. Just wont ever buy anything else there again.

Nn
Review №18

Original review:***Rosemary assisted me in buying a vehicle. She had no problem looking around in the rain and cold at multiple vehicles and giving great information on each one. Im very pleased with my experience at Metro Motors KC! Low payment, affordable insurance rate!This review is now revised **** 03/13/21After having my vehicle now for 3 months I cannot give metro motors KC a 5 star rating. I would give them 2.5 if possible. They claim to fully service cars before they are sold but that is a lie. My car had used toothpicks in the console (more than 5) old receipts, feminine hygiene products and Marijuana paraphernalia in it. Also, 1 or 2 days after purchasing the vehicle my oil light came on and I took it to have it serviced only to find out there was ZERO OIL IN THE CAR. That could have been disastrous! Lastly,While searching for something I dropped in the car I discovered a pretty large hole under the drivers seat that leads directly to the ground. You can see straight through the hole to the ground! I called and was told by rosemary that someone in the service department would call me, never got a call. Im pretty sure that is not safe! Id also like to add I was highly pressured to leave a good review. Overall I do not find them trustworthy but they are friendly.

Al
Review №19

Great service! Took care of all our automotive and payment questions/ needs! All of the best benefits of buying from a small business!

Bo
Review №20

Todd was super helpful and he did what he could to get my wife and I into a vehicle. We struggled to find any dealer/lot that would work with us but Metro Motors did. Theyre all super friendly and understanding. Im very happy to say that Im part of the Metro Motors family. Thank you all for getting us a reliable vehicle and for answering all of our questions without getting annoyed. Ill definitely be sending anyone that I know here if theyre looking for a vehicle. Theyll even show you what vehicles you can get based off of the amount you bring in for a downpayment and your income. These people are awesome.

Ro
Review №21

Hands down the best place to shop in kc! Cody, Alex, and the crew go above and beyond!

ko
Review №22

Rossmery Marfise helped my best friend get a vehicle. She was very easy to work with and has great customer service skills. My friend really wanted a vehicle bad and they did whatever they could to make sure that he got to drive it off the lot. The manager was great to get along with as well. They cut us a really good deal. I would highly recommend coming to this dealership especially if your in need for a car asap. The cars are really low priced and have great down payment options. They also put them through the shop and make sure they are good to go before you drive off with them. I appreciate everything they did for my friend. Its a great place to buy a car.

Pa
Review №23

This car lot is great they are honest and great people they got nice cars there

Li
Review №24

Do not buy a used car from these people. They are a rip off. My husband bought a 02 Honda Civic from them and paid $5,000 took to our mechanic all kinds of issues with it. Only 3 doors lock, radio doesnt work after market radio in it, something wrong with a bearing. Please beware of what your buying from them.

Ma
Review №25

I Really Did Love This Car Lot They Will Work With You & Are Very Respectful And Helpful Both Todd & Cody . I Wish I Could Give Them 6 Stars Come Check Them Out

Ro
Review №26

Recently purchased a vehicle from this establishment, seems to be a reasonable easy establishment to purchase a vehicle. It is a used car lot so of course 💵 talks, they do have financing options.

Ko
Review №27

I got a car from here February 25,2021 the experience was great, Cody was nice and helpful. They do go above and beyond for you to make sure you have a great experience with them.

Pe
Review №28

Thank You, Metro Motors KC and Rossmery my dealer for helping me get this car, I appreciate all your help. Thank You very much, right now i just Dont know what to say but thank you. If it wasnt for you guys I wouldnt be here getting a car. But yall help was really appreciated for helping me today getting this car love you guys so much.Thank you RossmeryThank you Metro Motors KC.

Ta
Review №29

Great customers service. They really helped me get into the vehicle that was best suited for me. Would suggest friends to go there.

Ca
Review №30

I met with the general manager Cody Reich and he made the entire car buying experience so great. He was extremely helpful and the car was in awesome condition. He was true to the value of the car and I would definitely recommend him to all my friends and family!

Da
Review №31

Rosemary was so much help in getting me my first car. She made my experience easy and enjoyable. I look forward to building relationships with everyone here as all of the employees are beyond helpful and relatable. I would recommend metro motors kc to anyone. Rosemary and everyone here are amazing 😁

Ch
Review №32

Excellent service. Thanks to the whole crew there.

Jo
Review №33

Absolutely the best customer service youll find at a dealer in independence, theyre very patient, understanding and willing to work with you. Cannot recommend them enough

Ca
Review №34

Rossmery Marfise helped my best friend get a vehicle today. Worked very well with us and got the car for a very good deal.

Je
Review №35

Couldnt say enough about this place got my first car there and really great price would recommend metro kc to anyone thanks for everything Cody you all are awesome!!!😁😁

Ta
Review №36

Overall an absolutely amazing establishment. Let me start by saying that everyone’s customer service was awesome! Everyone greeted, everyone offered assistance and everyone worked together to make my experience a great one. Cody promised that I would drive off the lot happy and satisfied and he fulfilled that! Definitely would recommend to anyone!!

Ch
Review №37

My experience was awesome! Rossmerry is so nice and has great customer service! I would highly recommend asking for her if you need a new car she help you every step of the way !

Th
Review №38

You guys, I gotta tell you I just had an AMAZING experience at Metro Motors! From the start, the salesman Cody made me feel right at home and got me into a car I’m going to enjoy for a long time - oh not to mention the payment is insanely low! All good things here. You should definitely check it out!

Ke
Review №39

I handled most the buisness with Cody. After a week of driving the car everything is working fine besides the A/C unit and speakers that were blown out. I cant speak for how well the dealerships financing works but if you want to purchase a car for cash and need 7 days to get it all then theyll ask you to put 500$ towards it. Obviously this 7 day deposit is only necessary if youve driven the vehicle, absolutely know its the car you want and 100% have the ability to pay with those 7 days. Otherwise its not necessary. I would buy a car from here again.

Ja
Review №40

Late but accurate review. I bought a beautiful 2010 BMW in November 2018. I smelled a little oil on a test drive but the salesman told me that weren’t going to do any repairs. A Month later I had it checked out by a dealership and found $5000 worth of repairs needed including a $1600 oil pan gasket, $700 oil housing gasket and $700 ball joint, $450 PDC malfunction that needed repair. My advice, have an independent evaluation before you buy any used car. I was lucky to have the $$ to pay this car off early and finally get these repairs done. The car is still really nice looking but I’m sure they knew of these issues before they sold the car. The owner/salesman was using it to drive when I bought it.

Sh
Review №41

Thanks Cody ! I appreciate the customer service you have given my fiancé . And would like to say this company will go above and beyond for you. To make sure that your are 100 % satisfied with your purchase .

Sh
Review №42

I bought an 02 Grand Prix, so far service has been amazing and they helped me when no one else would. If you need a vehicle come to them.

KC
Review №43

Metro Motors KC and their team is our first choice for vehicle locating. Weve worked with many other companies in the past, for hard to find vehicles and we are most satisfied with MMKC. Theyve helped us obtain multiple vehicles for our fleet and we are beyond satisfied with the service, communication, and reliability provided. We encourage anyone looking for a used vehicle to visit Metro Motors KC.

Da
Review №44

Made it super easy to get in the car we wanted to get

Da
Review №45

I had the pleasure of leasing through Metro motors KC, I was helped by Mrs.Rosemery, she was AMAZINGGGG gave me a great experience, knew her stuff under the hood and got me in and OUT WITH A CAR within a hour ! Payments are definitely AFFORDABLE and I am one satisfied customer thank you Metro Motors Kc thank you Rossmery !Looking for a hot new ride, Stop by ask for Rosemery😊

Ma
Review №46

Easy car buying, great service!

Li
Review №47

My experience was greatttt! Rossmery, Alex, and all the others were awesome!!! Quick, simple, and they are so understanding. Best of all, I love my car. Thanks so much again 💜💜💜💜

ja
Review №48

It was a great experience they were very helpful got us in and out of there fast and the staff was great i plan on buying many more cars there and me n my girlfreind had a great buying experieince.

Ku
Review №49

Peoples there was coo ash!! Best one hands down, Thanks Todd & Cody

Va
Review №50

Great experience! Good prices, friendly staff, very helpful and attentive! Would deff recommend to anyone looking for a car! Payments are low!!

Ja
Review №51

It was the car as advertised and they made a deal on the car I was happy with.

El
Review №52

*******Warning ****** There very nice people as have great customer service but far as business they’re money hungry even with full coverage your not really cover if you buying a vehicle here read yo contracts very thin and threw and loop whole they’ll getchu most people know so new buy be aware

Gr
Review №53

HORRIBLE. We test drove a car and it seemed to be working great. A week later it started having issues. Wishing the first month of purchase we must have taken it to their repair shop 5 time till they finally told us it was the engine and basically said we were out of luck and did nothing to help us. Now that we have decided to make payments for a new engine our transmission is going out. Absolutely devastated. Will never purchase from again. DO NOT BUY FROM THEM.

de
Review №54

My wife and I came looking for a car, unsure of what to get and feeling uneasy because of past dealerships. Cody Reich took us thru every step of the process making sure we were getting the deal we were looking for. 10/10 would recommend

Ki
Review №55

Even though they were very busy; they made sure we were not forgotten. Excellent service!

Ja
Review №56

Honest friendly works with your budget stands behind their sales if there is a problem I try to refer everyone looking for a car to them

gi
Review №57

Bought a car from this people a little more than a year ago, the engine is being acting weird since I bought it, shaking more than usual and I was aware of it, but the check engine light wasn’t on so I thought it was going to be an easy fix, comes to be that the check engine light was disconnected. It’s being more than a year and nobody knows what’s wrong with my car, worst decision ever coming to this dealer. Never thought they would disconnect the check engine lights to make their cars seem in good shape.

Aa
Review №58

Horrible financing customer service and cars tried to sell me a lemon leaking from everywhere

Ri
Review №59

Cody and Alex are both very knowledgeable and helpful. I found the car I wanted on CarGurus and visited this dealership on Saturday morning. The process was painless and he even met me in the middle as far as the pricing goes. My experience with Metro Motors was great, and I will be recommending them to anybody I know who is looking for a car.

Ma
Review №60

I was impressed at their level of service. I have had many bad experiences with car places, but NOT here. This positive experience stood above the rest. I got a great car, for a great deal. Cody and Alex were both straightforward and honest at every step. They went out of their way to help me, going the extra mile. That is quality service. If I need another car in the future, this is where I will go! Thanks for the great car, and experience!

ka
Review №61

Beautiful car it work perfectly thanks. Rossmary help me with get the car shes great with the customers.

Ja
Review №62

Excellent experience. Great service. Got the car of my dreams and Im more than happy with it. Great place to get a car

an
Review №63

Wheels fell off a car being test drove dont buy here or really do homework before you do. Scams are bad right now

BG
Review №64

They were very fair and followed through on promised warranty work on my nieces SUV.

Si
Review №65

We had a great experience at Metro Motors KC, and recommend them to anyone searching for a used car. They have a large selection to choose from, and provide free Carfax reports on every car. I was especially impressed with how many options were available between $5-10k. We enjoyed working with Rossmery, and will refer all of our friends and family to visit this dealership in the future.

Ni
Review №66

Great communication and very pleasant experience. Cody and his whole team were very professional. We will buy here again. See you soon.

Da
Review №67

I had a very pleasant experience at Metro Motors KC. They were polite, professional, and responded very quickly. They helped me get a great rate and I highly recommend them.

ma
Review №68

Found a truck I liked on Facebook. Drove from Sedalia Missouri to check this one out and had several other trucks. By far this place out did themselves. Outstanding customer service. Great cash prices and friendly workers. Smiling faces easy transaction. This was by far the best experience in car buying. Definitely will come back. See you till next time

Ta
Review №69

Rossmery made this first time car buying thing an awesome experience.! I was terrified an nervous but she immediately made me feel at ease when i got there! She went above and beyond to make sure I got the car i wanted even worked from home and checked in when i hit a dilemma things that are not in the job description an most definitely didnt have to do she did!!! Alex did the same thing those 2 will be the reason I refer every one to buy a car from here there prices are great an there cars are as well! I will use them for as long as i purchase any vehicle!! Thank you guys for making sure I got what i came for and walking me through the delays i had!

ke
Review №70

Super easy process and cody helped out so much! Made buying my first car a breeze :)

Mi
Review №71

Really easy. Cody was very helpful and got us our car immediately at a great price.

As
Review №72

Had a great experience! Honest and trustworthy.

Pa
Review №73

Rosemary is the greatest,. If u need a vehicle, come here coolest service, work with you.

tr
Review №74

Great place great people I bought my 2011 Acadia from them and I love it they work with you on anything you need definitely recommend

Ro
Review №75

The best experience buying a car ever! Cory & Alex are very helpful and fun ! best Car dealer in Independence MO. thank you guys fromCurtis & Roberto.

Su
Review №76

Super helpful group working out here, took the car to get inspected and it came back with no problems that wasn’t described already! Nothing was hidden from us, there were 100% transparent and super helpful

Ro
Review №77

Cody was very helpful through our entire process of buying a car. I definitely recommend this dealership.

Ja
Review №78

Great business! Responded immediately, great customer Service, left with the vehicle I wanted within an hour

De
Review №79

Metro Motors team make the transaction easy and quick on my daughter’s first car. We will definitely come back!

Em
Review №80

They dont haggle, the price is the price. They didnt try to box me into anything and they were genuinely friendly. Good experience.

Da
Review №81

Metro motors is the friendliest dealership Ive ever been in. Now that Ive purchased from them twice Id definitely go back for my future vehicle needs. They treat everyone with respect and arent pushy at all! If you have any hesitation about checking them out just go there and see what a great business theyre running. Great vehicles and prices for a wide range of budgets.

Ro
Review №82

I fianceed a 2005 ford exporer withwith a thousand down. A week n half into having it the transmission went out. Got the warrenty but still have to come out my pocket 800 bucks. I havent had the car for two weeks and already paying for big repairs. Dont go to this place. Better luck with facebook market place. Or any other individuals than here

Ma
Review №83

Alex and his staff were no hassle, knowledgeable, and friendly!Did I mention they offer their own warranty?!If youre looking for a CLEAN, guaranteed vehicle for under $10,000...you must go here!

La
Review №84

I can’t say enough about Metro Motors KC! John and Cody were attentive and extremely helpful. I had quite an interesting circumstance around purchasing my vehicle, and they were able to work with me. Alex was amazing and made sure no matter what, I drove off the lot with the car I wanted! Great people, friendly service, professional and polite. Might I add, I came in to make my purchase 30 min before close, and I never once felt rushed!! I absolutely love my new car! Thank you so much to everyone at Metro Motors KC.

Co
Review №85

I had a very good experience, the workers are very nice and welcoming. I also want to thank Rossmery she was a big help in this whole process of me getting a car it was very smooth. Very great service, I recommend coming and getting a car and the prices are definitely affordable!

Ma
Review №86

Very knowledgeable about the vehicle we were looking at. Looking forward to working with them to buy.

He
Review №87

Great service, great care! Would highly recommend for anyone looking for a used car!

An
Review №88

I just had the smoothest, easiest car purchase ever. All the staff were super friendly, approachable and seemed genuinely interested in the whole experience. The price on my car was so great. The detail/cleaning was great. Posting the CarFax online for free was great (and very honest). I will buy from them again. They are very deserving of the 300+ positive google reviews.

ch
Review №89

Cody the general manager helped us out a lot we were able to find a very good price on a vehicle that will allow us to continue on with our daily life I highly recommend them

Me
Review №90

So kind and very helpful, great price for a great car, this is the 2nd vehicle we have got from there, will definitely go again.

Al
Review №91

Very nice and genuine people, they allow you to inspect the cars yourself and and even ask for feedback. They hide nothing from you (car fax) and make sure you’re insured if you’re not, provide warranty. So they’re with you if you need, even after the purchase. Five stars❤️❤️

Ma
Review №92

My boyfriend Gabrial Hinton and i had a wonderful experience getting his first car! Alex, Cody, and Rosemary did an excellent job keeping us updated on the status of his approval so our time there felt like no waiting time at all! Perfect dealership for first timers wanting a car and get more credit!

De
Review №93

My son and I were looking online for weeks for the perfect first truck for him. We found it at Metro Motors!! Cody made our experience very positive by going above and beyond our expectations! I highly recommend this dealership if you are looking for a great deal and professional kind people to work with!! Thanks again Cody and all those at Metro Motors!!

Al
Review №94

Cody, Alex, and Rosemary are the epitome of what excellent customer service means. My daughter was able to find the car she wanted at a fair price. They included the inspection, warranty, and everything she needs all in one place. The entire process was expedited and all members of the team are seamless. I would highly recommend Metro Motors to anyone looking for a used vehicle. Thanks for a wonderful car buying experience!

Ma
Review №95

Rossmery Marfise was the best And gave us great service definitely recommend metro motors kc!!!

ja
Review №96

Super friendly staff seems Iike for older vehicles on some. The down-payments are a little over priced was my only dilemma other then that good customer service plus the other vehicles I liked at as well had major scratches rust some had a lot of rust and dents as well and some had no rust if Im going to buy with my money I am definitely not paying several grand for rust and vehicles with 140 thousand miles and up for sure thats was just my experience i no I wont be going back i wasnt very impressed with there selection .

Ta
Review №97

Rossmery is your girl she will get your right in and the whole staff was respectful and professional

BB
Review №98

Omg just got me new car get to work 4 weeks on the bus everyday 3 buses getting up early thank you

Tr
Review №99

ROSE MARY and Cody and Alex were awesome !!!

Ma
Review №100

I was feeling lost and didn’t think I would find a car. God blessed me with coming across these guys. I am excited to build this relationship. Customer service was great and process was fast. My payments are set up to be automatically withdrawn which is another perk. Low payments,short term contract, in house financing, warranty. I mean you can’t go wrong with teaming up Metro Motors KC. Highly recommend

Information
100 Photos
100 Comments
4.7 Rating
  • Address:17520 E US Hwy 24, Independence, MO 64056, United States
  • Site:http://metromotorskc.com/
  • Phone:+1 816-912-1836
Categories
  • Used car dealer
  • Car dealer
  • Chevrolet dealer
  • Dodge dealer
  • Ford dealer
  • Hyundai dealer
  • Jeep dealer
  • Kia dealer
  • Nissan dealer
  • Toyota dealer
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
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