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Mattress Firm Indianapolis South
7701 S U.S Hwy 31, Indianapolis, IN 46227, United States
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Mattress Firm Indianapolis South
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Jo
Review №1

We looked around and this is where we received the help we needed..When you buy a bed..It is for a Loooooong time and you want it to be right..As my husband and I tried so many of the beds...I found one..well okay..they found me asleep on a Tempurpedic breeze..and now that bad boy is mine for good!! They got us 0% financing..And the bed that dreams are made of..The woman that had helped us was quite nice..She new her products..and gave us a chance to talk about each selection..Thanks Mattress Firm,Greenwood,In for making my dreams come true

ol
Review №2

The customer service at this store is AMAZING! Anthony is off the charts helpful. I just purchased my 2nd mattress from mattress firm, this time online, and made a mistake on the model. The Mattress was delivered and I knew I messed up as soon as I laid on it. I called Anthony today and asked about returning, knowing I would have to pay the restocking fee. Anthony set up an exchange to pick up the wrong one and deliver the correct one with no charge to me. He didnt have to do that but he did. You just dont get customer service like this anymore. Both experiences with this store have been great! Thanks Anthony!

Ho
Review №3

Anthony was really good at listening to my needs. He showed me what I was looking for. Pointing out certain features that caught my attention. I appreciated him being patient with me. I would recommend mattress firm to anyone!! I got better deals there than where I work.

gr
Review №4

Anthony, was terrific helping me find the mattress that was right for me . Very knowledgeable about the products they had.He also helped me get financed and made buying the bed a breeze!!Also when I came back the next day to finalize everything bc I had to check with the wife first before purchasing of course . The gal that helped getting all the documents was amazing making getting the paperwork done very Simple and effortless . Thanks you all and can’t to get my bed

Su
Review №5

Its a pleasure to work with someone as knowledgeable and patient as CraigDeeken. Craig has taken the time to research and understand the differencesbetween mattress technologies and the companies who make them. Craig knowspersonally the importance of the right mattress and how it can impact yoursleep and your life. Craig appreciates the different financial decisions wefind ourselves in and helps provide the best sleep solution with respect foryour financial situation. What more can I say? An outstanding experienceworking with Craig to find that just right mattress.

Co
Review №6

We went to mattress firm last night my boyfriend and I we’ve been looking for a mattress for a couple weeks now and we walked into mattress firm about 10 to 8 not realizing that they close at eight but Anthony was very nice and very helpful He Took really good care of us we were out of there by 8:15 or 8:30 and that was buying a new mattress that we’re really happy to get delivered to next week and I just can’t say enough good things about Anthony McVay he was very polite very nice very helpful great salesman thank you and have a great day

Lu
Review №7

Had an amazing experience and got exactly what I needed. Craig helped us and got us out the door with smiles it was great! Thanks again

Ma
Review №8

Had a very pleasant experience shopping for a new mattress. Craig, the manager helped me with all the aspects of my selection. I had been at the store a week earlier “shopping” for possibilities and after checking several places decided to return and let Craig put in my order. I advise anyone needing a newmattress to go in and ask for Craig

Bo
Review №9

If you want customer service and no pressure Craig Deeken is your guy. He’s friendly,courteous, and considerate. He listens to your needs and helps you find your options. He’s professional and knowledgeable and the person to ask for when you go to Mattress Firm. Craig is the best!

Ke
Review №10

The staff was very helpful and answered all of our questions. We were very satisfied with our purchase and the whole process. Great price and great service.

Br
Review №11

We had the best experience with Devan… she stayed late and made sure we got exactly what we wanted and needed (I wanted 😊). Cannot wait for our new mattress and would highly recommend going here for the best deal on a new mattress!

ma
Review №12

Quick service. No high pressure sales. I did prior research and knew what I wanted. She ( Devon) did not try to up sell.

Tr
Review №13

Craig was a very patient and detailed sales person. He gave us multiple options at our price point and gave us plenty of time in store to make a decision.

Ch
Review №14

I was checking out king size beds. Small store but has several types of mattresses to choose from.

Pa
Review №15

Craig sold me on the Tempur Probreeze Medium Hybrid. I was there to buy a Serta, but his knowledge of all the beds there is why I chose the Tempur. He was patient and thoughtful.I’ll definitely be recommending this store to my friends.

La
Review №16

I have not bought a mattress in a long time, I was actually hesitant, because I dont care for pushy salesman. But the sales associates at this location were not. Good experience.

Ma
Review №17

I greatly enjoyed the help and expertise of Mr. Craig Deeken. He was great with answering questions and was able to get me situated with a good mattress for the next few years.

Ja
Review №18

Visited the Greenwood Indiana location in mid April and had a wonderful experience with Craig Deeken. He was very knowledgeable and patiently answered our questions and let us work through finding a mattress to suit our needs. The mattress should be here in a few days and we are looking forward to it!

Ga
Review №19

Craig Deeken is awesome, no pressure sales and every question you send his way he has the answer for. Very professional and would recommend Craig for all your purchases at Mattress Firm. GO SEE HIM!

Am
Review №20

I have to say CRAIG Id pretty awesome. He took the time to answer all our questions and explain the difference in prices and in quality. We picked our bed out and we have all the bells and whistles with it... pretty pricey but going to be well worth it!!! Go AEE CRAIGHE WILL DEF HELP YOU AND GET YOU A GREAT DEAL!!!!!!

Da
Review №21

We came to Mattress Firm in Greenwood North, IN after a visit at another showroom that had a Twin size Intellibed. We called the Greenwood location to ask if they had larger sets we could see. Anthony was very helpful from the moment we called and understanding of what we was looking for. When we arrived, he was very attentive and accommodating in answering all of our questions and making sure we understood the quality, value, and care for our new bed. Purchasing was very simple and he explained every step and what each signature was for. We opted for the Gold Standard package and delivery was a breeze! Delivery team arrived earlier than expected, but with the ability to track and the courtesy call, we was not blind sided by that. Set up was super simple and they handled everything exceptionally with removal of our old bed. I highly recommend Mattress Firm, specifically the Greenwood North location and have Anthony help you out! We had a slight issue after delivery and he was quick to rectify the matter. We couldn’t be happier with our new Nightfall Intellibed and the service we have received!

Da
Review №22

Craig Deeken was very knowledgeable and patient as we needed much time to finally get to the mattress that we’ll be happy with for many years to come. They do have a large selection of quality mattresses. Craig was very informative as he described the differences in materials and how that relates to pricing and support longevity. Glad we went there.

Ji
Review №23

My assistant was very nice, provided me very useful suggestions and did everything to help me get what I need.

Mi
Review №24

Craig deeken was very helpful answered all my questions and helped a lot on getting a great deal on a new mattress! Highly recommend

Da
Review №25

No waiting for a salesman to assist us. He met us at the door and showed us what we were looking for in a mattress. He gave us a price we were pleased with!Easy shopping!

Me
Review №26

Craig Deeken was friendly, knowledgeable and forthcoming about our purchase. No pressure with upsales or trying to get us to purchase a more expensive mattress. He answered all of our questions honestly, even tho they could have cost him the sale. Honesty sold me. Very personable young man that I will recommend to family and friends.

Ka
Review №27

Craig was very knowledgeable and did not pressure us in anyway.

Pa
Review №28

Good variety to choose from. Very helpful is determining correct mattress. Got a very good deal.

Je
Review №29

They were very inviting and cared about what I wanted. They didnt try to sell me the most expensive bed, and worked with me and my wife until we found what we wanted. Would definitely send family and friends to this location.

Am
Review №30

They had much better prices than anticipated and Anthony took great care of us!

kb
Review №31

We had the best mattress buying experience at our local Greenwood North store & thank you very much to our knowledgeable, patient & very helpful sales rep Anthony McVey

Mi
Review №32

We were greeted with awesome customer service by Anthony at the Indianapolis, Indiana store. He wasnt trying to sell us on a mattress. He took his time to get to know our needs and why we were there. I highly recommend Mattress Firm if your looking to buy a mattress.

Li
Review №33

Clean location, sales person very helpful. pleased with the outcome.

Ch
Review №34

Anthony McVey went above and beyond to get me the best deal. Ask for Anthony when you stop in for a new mattress !!!

Ka
Review №35

Anthony Mcvey at mattress firm gave me excellent service and great deal!!! Delivery was fast and no hassle! 10/10 recommend

El
Review №36

Craig Deeken was knowledgeable and efficient in handling my purchase.

Li
Review №37

Go see Anthony McVey at Mattress Firm. He helped me find my perfect mattress and delivery was soooo quick. Every other place I went before didn’t have anything in stock and didn’t have Anthony there to educate me. Thank you so much Anthony!!!!

Ni
Review №38

My salesperson Anthony McVey was superb! I went everywhere looking for good help and then I went to Mattress Firm and found what I was looking for. Anthony was very knowledgeable and patient with me and my wife (as we are indecisive lol) . He knew his stuff!!! Cant wait to sleep on my new Tempur-Pedic! Highly recommend ⭐️⭐️⭐️⭐️⭐️

Ma
Review №39

Hi my name is Marilyn and I recently visited your store and was greeted by one of your sales reps at Greenwood North || (Anthony Mcvay ) who walked me and my husband Kudzanyi Chaendera thru all of your products until We found the perfect mattress that fit our needs ! So I would like to thank him ever so much for giving us a good night of rest finally and to let him know that you are awesome sales rep !……..

Ja
Review №40

The staff was courteous and prompt. No wait at all.

Je
Review №41

Craig was SO helpful. Rather than trying to constantly upsell and push for the sale. He asked us about how well we sleep and why. He took a lot of time to understand what we need in a mattress. he then found a perfect fit for us at a great price.

El
Review №42

Mattress Firm is a good place to buy your next mattress. Very helpful in every way.

Do
Review №43

Anthony was our salesman and we really appreciated his professional demeanor as he was not pushy I’m just suggesting different mattresses a furnace that we were looking for. He gave us space and did not have hover over us. He was so down to earth and answered all our questions. I would highly recommend your store.

Ve
Review №44

Shane was absolutely amazing and went above and beyond to help us find exactly what we wanted and within our budget !! Thanks Shane !!

Mi
Review №45

Craig Deeken was great super fast delivery and the best price and deal in the city

Li
Review №46

Craig Deeken was an excellent sales person who gave me a great deal. I would highly recommend him!

Do
Review №47

Took too long for staff to understand what we wanted.

Ro
Review №48

Was super friendly and informative. Craig Deeken was an excellent salesman and extremely helpful.

Al
Review №49

Anthony was very easy to talk to. He was very knowledgeable about his products. The only negative I can say is not about the store or sales staff at all but Matress Firm would not work with us in financing using another card we had already paid off. Anthony went to work on it and we were able to purchase a lesser model. I would recommend this store and sales staff.

Ke
Review №50

I am so pleased with the service that I got from Anthony at Mattress Firm on the Southside of Indianapolis. He is an expert on Mattresses and found us the perfect one. He was not pushy & just let us discuss our budget. Ended up finding a Cali King size mattress & adjustable base. Anthony has AMAZING customer service. Arguably the best sleep expert in Indianapolis. Thank you so much Anthony!!!

le
Review №51

We went to this store to find a new mattress and Craig deeken helped us out & we were able to find a really good mattress for a great deal ! Will definitely be returning in the future

Ma
Review №52

Craig Deekan was awesome. Very helpful! Great with the kids too. Thank you so much!

TA
Review №53

Craig Deeken was excellent help in finding just what I needed!

Ju
Review №54

Craig Deeken did a great job was nice and professional. Would return to this store again and highly recommend

na
Review №55

I went into this store hoping to finance a bed, while I did meet 99% of the requirements there was still complications and I wasn’t able to do so. However, with Craig’s help, I was still able to find the bed that fit me just about perfectly despite the issues I experienced. Despite not getting the bed I really wanted, I was still able to have a great experience getting a new bed. Thanks a ton Craig!

Jo
Review №56

Thank you Anthony for helping my wife and I find the perfect mattress! Great customer service and answered all questions and concerns we have to find the perfect mattress. He was also able to get us next day delivery! Go see Anthony!

Sa
Review №57

Craig Deeken was awesome!! Thanks for a great buying experience!!

Da
Review №58

Craig Deepen was awesome and gave my wife and I a great deal.

Gr
Review №59

Craig did a good job explaining everything. He matched me with a mattress within our price range. We got lucky and found a really good mattress at 50% off!

ti
Review №60

Went to mattress firm to get a new tempur-pedic mattress Anthony mcvey was very helpful with fitting me and my husband on the perfect mattress !!!!

Mi
Review №61

Walked in and let Craig Deeken what I needed and walked out 20 minutes later with a delivery date 5 days later. So happy to get a mattress here when I just cancelled with another company because they kept pushing the mattress delivery date off. Plus I got a free adjustable base!

Sa
Review №62

Craig Deeken, Is the best store manager/service provider. He is very professional and super nice. Fast service which a bonus. I will highly recommend this store and Craig.

Re
Review №63

Very helpful, they always have what I need and the employees are wonderful even talked me into supporting the foster children fund and you get a teddy bear.

Da
Review №64

Our sales associate Craig was so helpful with finding the perfect mattress. He is very knowledge on all brands that they carry..

Sa
Review №65

We had purchased a twin mattress online through another company and it took 4 weeks to be notified it was on backorder. The team at mattress firm helped us find what we needed and ensured quick delivery of our mattresses. Very helpful and competitive prices! It was also nice to see the mattress in person.

Sh
Review №66

Anthony McVey listened to exactly what we needed and wanted, price was a little higher than we wanted but I think the quality will be worth it. When we’re ready to replace guest bedroom we will go see Mr McVey again!

Al
Review №67

Craig deeken helped us and did a great job explaining our options !

Ja
Review №68

So quick and easy! Craig Deeken was very helpful. We told him what we were looking for and he only showed us what we requested. No high-pressure sales! I would highly recommend this Mattress Firm, and ask for Craig!

Ge
Review №69

I had an amazing experience with Craig Deeken at this store. He walked me through all my options, gave advice but was never pushy, answered all of my questions (which I had a lot), and was overall really great to work with. I walked away with a great deal and a delivery of my mattress and base that will only take 3 days!

Sa
Review №70

Craig is an outstanding young man. He was very professional, cordial and helped us feel at easeHe did not pressure us to buy, but was very informative regarding his product. We were happy to purchase an adjustable bed and are looking forward to getting our new bed.

Ch
Review №71

Friendly and very helpful staff. Great deals!

Ch
Review №72

Anthony went above and beyond in helping us get a mattress delivered to another state we are moving to in mid June. And we got a great deal. I would recommend Anthony to anyone wanting to buy a mattress! Thanks!

Ed
Review №73

The salesman was very nice and explained our choices

er
Review №74

Craig Deeken was very helpful, and gave me a excellent deal!!!

DJ
Review №75

Craig was super helpful and knowledgeable. Took time to answer LOTS of questions.

Ju
Review №76

Our first and last stop in mattress shopping. Craig Deeken was so personable and so helpful without adding any pressure to our decision making. A pleasant experience and I highly recommend Craig and this store.

Sh
Review №77

Salesman was extremely helpful and knowledgeable of the products. Took the time to answer our questions and explain how to work everything. Very nice experience!

Sa
Review №78

Craig deeken was great. Gave a great deal

Ji
Review №79

I had a lot of questions so I could understand all about what I was wanting to purchase and Craig Deeken was very good at answering all of my questions. He was a very good salesman

Ci
Review №80

The salesman spent a lot of time with us to make sure we were getting what we really wanted. He explained the differences between the mattresses and also the warranty’s.

Cy
Review №81

Anthony went above & beyond to make certain that our needs were met. We look forward to enjoying our new comfortable bed for many years.

MA
Review №82

Clean and friendly environment. Staff was awesome, they were helpful and were able to answer all my questions on the mattress that I purchased. Thanks again Mattress firm.

Dj
Review №83

Nothing bad to say about the stores or the employees necessarily, but one of the sales people was talking to my girlfriend and I like he had made the sale within two (yes, literally two) minutes of us being in the store. Like dude, let me try the mattresses out FIRST.

An
Review №84

Great customer service! Satisfied with my purchase. 😁

Ka
Review №85

Anthony was very knowledgeable and was a great help.

Bi
Review №86

Was in and out with what I wanted and helpful loading the truck. Would highly recommend!

Tr
Review №87

Friendly informed experience. Great quality mattresses. I would highly recommend them.

Te
Review №88

Great prices great service and helpful employees

Ch
Review №89

I usually stay away from mattress firm, but Anthony was pretty helpful. I went in knowing what I wanted and had my questions answered.

Ro
Review №90

Craig deeken was knowledgeable and friendly and bought a great adjustable bed

Bi
Review №91

Excellent customer service with Anthony McVey!

An
Review №92

Craig was very helpful and awesome to work with.

As
Review №93

Craig Deeken was very knowledgeable about all the products within the store. He was able to manage the busy atmosphere, and greeted all customers by himself. The store operated with 1 staff member while we were in and the experience was still a great one. He was very patient with my family as we took quite awhile to make a purchase. He even offered water while we waited. It was a fantastic experience and I will definitely send customers his way. We had drove over an hour to shop for the day and didnt have intentions of making a big purchase. I was even able to negotiate the price and he added FREE items to the purchase, which is always a BONUS! It was a great shopping experience. Thanks again for the great experience, Craig.

Ca
Review №94

Craig was amazing helpful. I had no ideal how much you should know before purchasing a mattress. I would absolutely refer Craig to anyone wanting to purchase a mattress.

Ad
Review №95

Craig Deeken was absolutely wonderful to work with. He was knowledgeable about the product and was kind to both me and my sister. I appreciated his help and his demeanor. I am thankful for him! I purchased a mattress from him yesterday and received a great deal. He was honest and easy going. I felt no pressure. This was a great experience overall!

Am
Review №96

Craig was extremely helpful in helping me purchase a mattress! I found a mattress I wanted to purchase online, but I wanted to test it out first. I called the store to verify they had the mattress for me to test, which they did. I also had a coupon code I was planning to use online, and they were able to accept the coupon in the store. So I was able to test out the mattress, redeem my coupon, and pick it up instead of paying for shipping. It was great!

Ke
Review №97

Quick and easy

Pa
Review №98

Craig Deeken spent a great deal of time with me. I purchased 5 mattresses. He worked hard to make it as affordable as possible. He made sure to make me aware of the features of different mattresses, so I could make an educated decision. He was very professional and explained everything thoroughly. He is a very nice person. I enjoyed my experience at Mattress Firm.

Ma
Review №99

Craig DeekenGave me a great deal than the other competitors.

Re
Review №100

My husband and I went in to buy a King size mattress. Craig helped us out and did a brilliant job. He is a really good salesman, knew what we were looking for and sold us a great Beautyrest. I would recommend this store to anyone who is looking for a really good mattress!

Information
29 Photos
100 Comments
4.7 Rating
  • Address:7701 S U.S Hwy 31, Indianapolis, IN 46227, United States
  • Site:http://stores.mattressfirm.com/in/indianapolis/mattress-stores-indianapolis-in-7802.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Indianapolis&utm_kxconfid=uflnw2ovk
  • Phone:+1 317-883-8949
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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