It was excellent, but I cant stop the voice when I type.

Sean was very patient, professional and pleasant. Thank you.

If you are looks for help with your phone. Don’t com to this location. They will tell you they are limited on what they can’t help you with. I was told that I will need to go to a corporate store to fix the issue with my phone. I was sent to the ceninela store. The centinela store is no longer a corporate store. This store hasn’t been a corporate store for over a month. Not once did the associate try to call tech support. I was told I had to go to corporate store. Don’t waste your time dealing with this store if you have issues with your phone.

Erick was great. Took his time was very patient. They gave me a great bundle, I can believe they save me that much money compared to Spectrum had I not been here I wouldnt know I get Fiber internet at my home. I waited until I got installed Im happy, my daughter is happy, and my grandkids say they can play their video game with no pauses. The manager came and helped me transfer my data too. Wow so much good people. They deserve blessings.

So clean...so inviting...so welcoming. I couldnt thank them enough. I have anxiety attacks, they didnt know, but I felt calm. Thank you.

They try their best to please when they arent n a rush.

I would like to comment on the great service I received from Jay who is a manager for AT &T. I called to get information about my phone. Not only was he very professional and knowledgeable about his job, he was patient with me. He is definitely an asset to the AT &T company.

Got good information about a new phone.

I came for help, the guy didnt touch my phone. Went to the back and never came back out. Went to a different AT&T

This store has very friendly staff! I was helped by Stephanie and she made the whole process super easy and fun. Time went by fast with her any question I had she was really helpful with. Stores should have more reps like her definitely going to be doing any future business with her.

My mom recently bought a phone at this store. She was rushed through the store and rushed into making a purchase without being given all the Information she needed. She was then called rude by a sales associate (Sean), who continuously cut her off when she was on the phone trying to explain what was going on to my other sister. When she got home there was a air bubble in her screen protector, and the associate forgot to put her sim card back in. While Sean did get my mom the correct phone for her needs, he needed to relax when dealing with (older) customers who simply need more information before purchasing.

Chauncey was an excellent representative. My son and came in yesterday and purchased two phones, and she was gracious and helpful even though there were many customers she was helping. She also was courteous and attentive to all customers she was assisting. Today, I decided to get another phone that would better suit my needs and she was considerate and professional in helping me exchange the phone I needed. Her professionalism is to be commended.

Christian was so incredibly helpful in helping make changes to my account and upgrade my phone. After so many challenging phone calls to customer service and visits to other stores, I braced myself for another frustrating experience. But this could not have gone any better! Thank you Christian.

It was nice for the staff to acknowledge and ask what’s the reason why were there other than sitting there someone was supposed to been off the clock along time ago but she took the time and took everyone’s name in order that they came back all good sign that you care and the time of the payment Demic no one wants to sit around and just wait and they didn’t even know I was going to blog

Stephanie, At@T store was Great she help me with fast and good services I have been a customer for 30 years. Thank you Navaline Smith

Quite slow in service, thankfully I rock with t mobile

CUSTOMER SERVICE WAS A PERFECT

I had purchase a iPhone from online to upgrade from a Samsung 7. Trust me I was so frustrated before walking into this store because I couldn’t download apps. But Stephanie was awesome. She looked for ways to figure out the issue. She offered many options from calling Apple tech, resetting the device and more. I ended up resetting the phone and she was there guiding me for around an hour. She was also busy helping other customers, which was great because she was constantly checking back on me. The manager was also great he asked if we were being helped and began to help other customers. Stephanie was the employee who made my experience at this store very great. Although I do need for the safety of all the employees and customers please wear your masks apparently. Stay safe during this pandemic.

Went to the Torrance store and had a bad experience. Was short five bucks for the prepaid plan and I didnt know it. Went to the Inglewood store. Wait was a bit longer, but the feel is that the staff here take care of you. My rep signed me up for the auto pay but he didnt act like I was unimportant. He was nice and didnt rush, but I could tell that everybody here was waiting but when they get to you they get your problem and focus. Would def come here again.

As a customer, I am Thankful to, Fernando, WHONPROVIDED PROFESSIONAL FIRST GLASS SERVICE TO ME TODAY!HIS SKILL, KNOWLEDGE AND ABILITY TO WORK WITH CLIENTS LIKE ME, ARE NOTE WORTHY. HE IS MORE THAN QUALIFIED TO GROW WITH THIS BUSSINESS. SIGNED A LONG TIME CUSTOMER OF AT/TTKS TO FERNANDO!!!

Thank you Victor for your amazing customer service, very kind and friendly and made sure my decive fit my needs! Everyone in the store was very kind and friendly! Love the atmosphere!

On the date of October 4th I went to the Inglewood store regarding a screen protector for my iPhone that got stolen on this pass Friday, I was greeted bye a manager are assistant sale person did I need help . I explain my problem and what happened along with the invoice that I purchase at another store in Gardena but they didn’t have any in the store. VICTOR !!! Manager told me he couldn’t help I need the screen protector from the reason one I purchase that is on the phone that got STOLEN so can bring in something I. That I don’t have, THANK ALMA from your corporate store in Torrance, and Orlando from your Gardena store for Great customer service!!!!IL INGLEWOOD STORE SUCK IN CUSTOMER SERVICE!!!!!!!ON CENTURY

Great customer service from Brandon DThe team greeted me when I walked in with a welcomeTook no time to be helped fast service

If u want to buy a phone or accessory, this place is open late & SAFE. If u want service or honest help, you are in the WRONG place. I went to this store 3 times to get ported over from TMOBILE.

Shalia was amazing at helping me. We were there for awhile because my phone was having a problem and she helped so much. She was so kind and helpful the whole entire time! Definitely had a very good experience here.

Terrible customer service, lack of knowledge about their own devices and availability. Ran my credit, then informed me that the device I wanted to buy was no longer available anywhere, but is still on their website.

Had a good experience with the staff that helped me. Stephanie was knowledgeable and courteous. Although she was the only one not standing around doing nothing, she approached me immediately and I felt important. I was in and out faster than most stores I visit. Very satisfied 😁

I had one of the best customer service experiences at this branch. I went in the other day stressing about getting a new phone since I haven’t had an upgrade since the iPhone 7. I had no clue what to choose luckily for me, Stephanie took the time to walk me through the new phones. She had a lot of patience and helped me choose the right one for me! I definitely recommend this branch and I will be returning to this location every time I need service!

I had an amazing experience with AT&T! I had just flown into LA and I was desperate to get prepaid service with good coverage. Victor was super helpful, he got me a plan that really suits me and my trip, he covered every detail I needed to know and answered all my questions well. The staff were knowledgeable, thorough and so lovely! They even gave me recommendations of where to eat in LA. Thanks AT&T!

Monty was amazing, although we gave him a hard time he still helped us no matter what. For sure a 5 star guy and also hilarious. I would totally recommend seeing Monty whenever coming into the store.

This AT&T store is awesome. Victor is great. He helped us pick out phones for my family and transferred everything smoothly. If you ever visit The AT&T Store on Century in Inglewood ask for Victor you won’t regret it.. Victor is the man!

Great Service! I went in with my family hoping to switch services and wanted to see what AT&T was offering and switched on the spot! The moment we walked in we were greeted by an AT&T staff member, Orlando, and waited no time in being helped. Costumer service was amazing, Orlando not only helped us switch but was kind and patient in answering all of our questions in making sure we were satisfied with our switch. We walked out as new and happy costumers.

Customer service was great was able to get in and out without a long wait. Manager had a great attitude and was very helpful

Their service is amazing! Shalia (the representative) was very kind and helpful! She took the time to assist us in upgrading my phone. Would definitely come back in the future so she can assist us again! Thank you!

Great service! Would definitely recommend this AT&T store. Everyone was so friendly and welcoming made our experience buying new phones much better then our experiences in the past. Keep up the great work!

Nice and Helpful

Great customer service. I went in to pay my bill and I was greeted by Stephanie at the door. She was very thorough and explained all the charges on my bill. She also took the time answer all my questions which I really appreciated.

Mayte is truly one of the most amazing workers there. She explained everything to me! My mom doesn’t know English and she made sure to explain it in Spanish as well so she was aware of what we were talking about. Thank you for your excellent service

Stephanie Felix was knowledgeable and the best customer service representative Ive ever encountered at AT&T. Shes amaxing!!

Unfortunately this store is unorganized and does not seem to have a discernible way of doing things. My problem was not resolved at the store but ultimately was fixed 2 days later

Usually this is not the store I go to but I was in the area and decided to stop by because I had some questions regarding my account. Long story short, Paola is the best rep that has helped me out in a long time! She took her time and answered all my questions. I highly recommend this location and Paola in specific!

Great Helpful Friendly experience 👍

Went in to correct an error on my grand mothers bill and the Manager of this location was so understanding and truly dedicated to correcting the error. No matter how long it took she stayed on it and schedule times for us to return to make sure everything was corrected. And while we were there they always changed the TV to accommodate my 3 children. So it was a pleasant experience

Customer support lacks

Weve been going to many of these outlets over the years, but the AT&T store at Inglewood is awesome! Jason not only knew his stuff but was amazingly patient with us as we had several things to accomplish for my 86 year old Aunt who isnt very tech savvy. The Manager, Ingrid, was outstanding and helped us understand the pricing and ultimately helped my aunt choose a more appropriate package/plan that saved her quite a bit off her monthly bill. Thank you Jason and Ingrid, well be back. Highly recommended!

I Melva Wright would like to thank India Gibson for her excellent serviceshe is what every business needs. I had a choice. but her good customermade me stay with ATT. SHE HAS LEADERSHIP QUALITIES.

One of the best store ever!The employees are super friendly!They are confident and know their business.Love the experience I got and will definitely come back and it’s a must to come here.

The best att store in the area!Came in to add one of my siblings and Sam ( the manager) and her crew were wonderful. Would definitely recommend !

I went in to add some lines to my account and had a pleasant experience. I knew I was going to have to be there a while but one of the managers, Irving, made sure I got what I needed done and was out as quickly as possible. He was patient and charismatic. Its hard to get good customer service now adays, but I was pleasantly surprised with him.

Tiera was simply amazing, very helpful and patient. she took her time to explain thing and very detailed in her delivery. A grate sales persons and wonderful addition to your team.

Store is nice and clean people are very friendly and they always welcome you and try their best to help. This visit I was helped buy to young ladies don’t recall their names. Wait time was on point.

I went in with my Wife to pay a bill and we were helped by Stephanie. She was very helpful and knowledgeable, answering all of our questions. We will definitely be returning to this location.

They took theyre time to understand where I was coming from and helped me fix my account. Customer service is great. Would go there again.

I just happened to be in the area, and came to check out some new accessories. The store had a really good vibe, and the store manager, Samantha was really helpful! Store seemed to be really well run, and they were on top of everything.

Tatiana was a wonderful and patient representative. She tried to help me with my phone. Once we discovered it couldnt be repaired, she patiently walked me through the process to start a claim for a replacement phone. Three days later I came back into the store to have my info transferred to the new phone. This time Jason assisted me and was incredibly helpful and worked hard to keep my kids entertained and still managed to be the first to greet every single person who walked into the store! These two are the reason I will come back to this location the next time I need assistance with anything AT&T related!

Victor provided fantastic service! He was an absolute delight. I would have given 5 stars if not for the terrible experience that William gave myself and my family. When my family expressed the bad service upon arrive William shouted from across the store in front of other customers that we can tell his manager if we have a problem. He was not the slightest bit apologetic or concerned for the negative experience he was giving customers. Even after I told him directly. Glad hes not my employee I would fire him on the spot! I had to remind him that he was in the job and being paid to service me. Victor saved the day, but William was enough to make me NEVER return.

Those poor kids need oversight. They seem uninterested in their jobs and dismissive to customers. I recommend additional training and new management.

Paola went above and beyond to help me transfer lines. Made my experience so easy! Thank you!

The team here was exceptional. They truly took their time and made me feel welcome. They manage the wait times flawlessly

I wanted say thanks to Ingrid wonderful customer service today even though their were few employee they were very busy thats okay I heard all of them welcome to attend store. I was very glad that they are very friendly good service thanks everyone

They were very unhelpful and trick me on buying a very expensive phone with a fake promo awful customer service.

There’s a lady name STEPHANIE that works there she has Wonderful customer service, she will make sure you walk out happy and guarantee with a phone you want or need .

I had a very nice experience at this location I recently transferred from tmobile and came in too get all my information transferred to my new phones. Ingrid was very helpful and patient with me. I appreciate great customer service and I will be going back. If you want great service ask for Ingrid !

Cool experience

Shalia was an excellent help We came BACK just to deal with her. She got us the best deal on the latest phones. Very personable woman as well.

Andrea was great she assist me with all my needs I came in to get one phone switch over from sprint but ended up walking out with 2 because I was offered buy one get one free my sons birthday is next week this is going to be a great gift thanks Andrea!!! Oh yeah and I got hooked up with cases and screen protectors

Shalia was very helpful and made my visit atAt@t very easy for me and I really in-joy thatService and i got everything I needed she dida very good job

Came in with issues concerning my recent bill, was generously greeted by Paola and all I can say is the best customer service. Courteous, engaging, took all my concern and needs and left a happy customer.

I went there 2 talk 2 someone.

Mayte was amazing! She helped me with my problems.

I had a very great experience at this location. i got what i needed & the customer service representative ANGIE answered all my questions & was very helpful, she got me the best offers that we’re available. i felt like a friend was helping me out, even though i had only met her for the 45mins that i was making my purchases. i’m very satisfied, THANK YOU ANGIE! 😬

The reps need better training on the knowledge of promotions and offers. We sat in a store for several hours while the rep made one mistake after the other. Her attitude and service was great but a little additional training may be required in this area. It bothers me that you only have deals for new customers when it comes to upgrades, appreciation for our loyalty of being ripped off most of the time would be great with at least a free upgrade from time to time. Also, most of the signage in the store was 99% in Spanish, was wondering why. There needs to be signs that have both English and Spanish, is there something youre trying to tell us English speaking American citizens? Plus, Inglewood has a large African American population, so this makes no sense no matter how you look at it. An outside manager or district manager needs to swing by there and make a few changes.

This AT&T store is fantastic, highly recommend this store to anyone Victor Ordaz is the reason why I would go back to that store because he knows how to communicate he gives you the info on your phone plan he’s very educated, very friendly and sensational at what he does. Also he’s the reason why I’ve been with AT&T.

Terrible customer service, website says they close at 8 but they closed at 7

Stephanie helped me get a new phone, transfer data and connect to car. Shes amazing!

Very helpful, went into this store to get a upgrade and the gentleman that helped me out really hooked it up. Will be recommending to some people

Steven A. was very patience and helpful. He was very knowledgeable about the services that were offered. Good job😁

Its always something new with place!!! paying a bill is a Struggle...

Very helpful crew members. They were very friendly and able to answer all my questions. They made all information very clear for me to understand.

India save this store from a bad review the five star is for her . The rest of the employees ignored me went I went to the store I wait for 3 minutes to be greeted and they just keep walking ignoring the customers. India help me with problem.

Shalia is excellent, great customer service. Alway patient with me everyone I come in, you take your time with me and assist me with all my needs and you always go OUT of your way to make sure I am fully taken care of.

Worked with the manager Samantha very courteous and friendly service. Highly recommend this location over a couple others in the area.

Stephanie got me a free phone for my upgrade. Thank you! Great service

It depends on what time you go there some times its a long wait. Weather to paid or buy a new phone. Other than that they are the (BEST SERVICE REPS)! TO SHAY!

Waited about 20 minutes just to buy a phone case and then they asked me to wait another 15 to ring me up even with 3+ employees although theres one guy whos pretty cool he offered to give me a case and a screen protector for 40 dollars (I couldnt wait any longer there was ice cream in the car)

Great customer service and selection on all devices. They really took time to explain all options and give me a detailed breakdown.

At this Inglewood location I had the best experience due to one very helpful and efficient employee,Angela Ramos.She did everything to help me out and gave her full effort . Definitely recommend her10/10

I was supposed to have my cable and Internet installed at 11 o’clock. Still no showing it’s 3 PM. The staff in the store is A+. But the technicians have flunked with me

Mayte help me with all my concerns and gave me a great deal with accessories. I highly recommend her services. Thank you

Andrea is a very respectful helpful employee she assisted all my needs helped me learn how to work my phone being 63 these new phones are complicated but she put it in easy mode and showed me how to work it and even walked me out all the reps are respectful and great fills like a family

Had the most amazing experience there. With the wonderful worker Lupe assisted my wife and I.

Came for a SIM card and a basic plan for my visiting parent, got helped by Ashton - super nice and very competent employee, 100% satisfied with customer service and the whole experience!

Paola was amazing & helped me with everything I needed, very patient ! Highly recommend coming to this location.

We were tendered by Marisol and bought a prepaid service as we were as tourist in US. We explicitly told that we will be only one month in US and thus no need for autopay. Nevertheless, next month we still got charged!! Struggling to get the service cancelled as we had to call to customer service from abroad - no other way to cancel the service. We did not get any refund as we waited for more than 15 mins to get a clerk for refund and thus get extra charged for calling abroad. Really poor service from sales person and from whole AT&T. The system is set up in this way that makes you impossible to achieve anything and charge you as much as possible.

I had the most amazing experience and customer service with Andrea, mayte they really helped me out and they did it in a timely manner. They’re wonderful workers with eccentric spirits.

Abel is knowledgeable, patient (the patience of a Saint) under pressure, very personable. The store feels peace when Able is at the helm. He freely gives individual attention according to the needs.

Shalia in your Inglewood store was an absolute angel with my new phone . She was patient and very helpful...She is an absolute asset to your company...

My recent visit have yield a great service and attention to details I was healthy and taking care of

Excellent service from Orlando, Andrea and the entire crew at the at&t store. Thank you for the great help.

The staff were very friendly when we were on site, and walked away having had a great experience. It was only 6 weeks later we found that they had scammed us.Only needed a SIM card for a 2 week vacation to United States. Person helping told us we would get a discount if we paid with a credit card instead of cash. We werent advised that we were being signed up to an on-going plan and AT&T continued to charge us. AT&T customer service say it is impossible to get a refund on the charges.My assumption is that staff get paid a bonus / KPI for signing up people to credit card auto-payments and dont mind ripping off tourists to get it done.